Welcome to the ZoomInfo Help Center

Our best content and resources to help you learn more about our products and services to support your GTM teams.

Get Started

Please use the resources below to get started.


Knowledge Center

Gain a deeper understanding of our products and features


ZoomInfo University

Develop your platform skills, knowledge, and abilities


Developer Tools

Explore available APIs and integrations


Billing and Payments

ZoomInfo offers multiple ways for you to conveniently pay your invoice


Product Status

View timely announcements on product status and updates


Contact Support

Reach out for support on any issues or inquiries

support packages

Choose the right level of support

With three robust service plans available, choose the plan that provides your team with the support and tools needed to hit your number.

  • Standard

    Our free support surpasses the industry standards

    Expedited Response Time

    Email Support

    Livechat Support

    Knowledge Center

    ZoomInfo University

    Phone Support

    Weekday local business hours

    Weekend Coverage

    Reporting and Trend Analysis

    Prioritized Access to ZoomInfo Integrations Experts

    Additional Access to Training Managers & Delivery Consultants

    Request to Profile New Companies and Contacts

  • Preferred

  • Platinum

"Bringing on ZoomInfo has been the best decision we’ve made.

The depth and breadth of ZoomInfo’s database has enabled us to prospect better accounts and bring in larger deals. In fact, since bringing on ZoomInfo the average company size we’re closing has grown by 2.5x."

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Josh Stern
Josh Stern

Senior Sales Operations Manager


increase in productivity & 3x increase in demos scheduled

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