ZoomInfo + 8x8

8x8

8x8 is an enterprise-grade cloud business phone system (PBX) with auto-attendant, voicemail, flexible call flows and global coverage.

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About 8x8

8x8 is an enterprise-grade cloud business phone system (PBX) with auto-attendant, voicemail, flexible call flows and global coverage.  It comes pre-configured and can be set up instantly so that your business can start making and receiving calls in less than 5 minutes. It includes a dedicated phone number for your business with your area code of choice and offers features such as auto attendant, business schedule, voicemail and intelligent call routing so that you never miss a call.

Description

Chorus integrates with 8x8 so you can leverage Chorus's functionality (automatic transcription, theme detection, commenting, and more!) for your team's cold calls.

This sync will allow Chorus to import your team's conversations through 8x8.

Once the integration is complete, Chorus will upload and analyze calls on an hourly basis.

If you’d like better dialer data, we recommend integrating 8x8 with Chorus!

*To integrate Chorus with 8x8  you must be using Salesforce.
<h2>Features of Chorus</h2>
<strong>CAPTURE &amp; ANALYZE SALES CALLS</strong>

Chorus helps performance-driven revenue teams capture and analyze all customer calls, meetings, and emails to create visibility, drive process and behavior changes, and close more deals. Let Chorus’ AI guide your team to a better understanding of key conversations by highlighting key topics &amp; themes such as next steps, pricing discussions, and objection handling.

<strong>DEAL INTELLIGENCE &amp; RELATIONSHIP MANAGEMENT</strong>

Momentum by Chorus provides complete visibility to your overall pipeline and individual relationships across deals &amp; accounts. Chorus will capture contacts and conversation insights from the field and automatically sync deal and Account data with your CRM &amp; Marketing Automation.

<strong>COACHING &amp; COLLABORATION</strong>

Create playlists of “best of breed” interactions manually or let our AI-Generated smart playlists do the work for you. Use real-time notes to improve call efficiencies and hashtag important moments to curate playlist content during your live call.

Chorus’ proactive recommendations alerts managers with coaching and deal recommendations to focus their time where it matters most. Identify winning behaviors that up-level team skills, reduce new hire ramp time, and drive methodology adherence across your team.

<strong>ADVANCED ANALYTICS</strong>

Create custom reports and daily email alerts built from AI-based contextual trackers to stay on top of market trends, competitive intel, and product feedback. Elevate the voice of your customer by accessing key moments directly in the analytics dashboard.

INTEGRATION Overview

Chorus integrates with 8x8 so you can leverage Chorus's functionality (automatic transcription, theme detection, commenting, and more!) for your team's cold calls.

This sync will allow Chorus to import your team's conversations through 8x8.

Once the integration is complete, Chorus will upload and analyze calls on an hourly basis.

*To integrate Chorus with 8x8  you must be using Salesforce, see Chorus Integrations Guide for more details


Features of Chorus


CAPTURE & ANALYZE SALES CALLS

Chorus helps performance-driven revenue teams capture and analyze all customer calls, meetings, and emails to create visibility, drive process and behavior changes, and close more deals. Let Chorus’ AI guide your team to a better understanding of key conversations by highlighting key topics &amp; themes such as next steps, pricing discussions, and objection handling.

DEAL INTELLIGENCE & RELATIONSHIP MANAGEMENT

Momentum by Chorus provides complete visibility to your overall pipeline and individual relationships across deals &amp; accounts. Chorus will capture contacts and conversation insights from the field and automatically sync deal and Account data with your CRM &amp; Marketing Automation.

COACHING & COLLABORATION

Create playlists of “best of breed” interactions manually or let our AI-Generated smart playlists do the work for you. Use real-time notes to improve call efficiencies and hashtag important moments to curate playlist content during your live call.

Chorus’ proactive recommendations alerts managers with coaching and deal recommendations to focus their time where it matters most. Identify winning behaviors that up-level team skills, reduce new hire ramp time, and drive methodology adherence across your team.

ADVANCED ANALYTICS

Create custom reports and daily email alerts built from AI-based contextual trackers to stay on top of market trends, competitive intel, and product feedback. Elevate the voice of your customer by accessing key moments directly in the analytics dashboard.