Sales call analysis
Instantly review customer meetings
Chorus records, transcribes, and analyzes your calls using cutting edge proprietary technology that delivers in real-time — so you can access call insights within minutes after your call ends.
Why AI-driven transcription?
Real-time Analysis: Easily find the moments that matter like next steps, competitor mentions, feature requests, and more
Conversational Context: Detect new themes automatically, including positive and negative tracker hits, based on business-sales language
Industry-First Same Room Speaker Separation: Identify multiple speakers in the same room, ensuring you get accurate insights
Machine Learning: Continuous improvement in transcription accuracy with every conversation
Bring conversation intelligence to your tech stack
Connect Chorus to your existing infrastructure and leverage the power of every interaction with out-of-box, customizable integrations video conferencing, sales engagement, CRMs, and other enterprise software solutions.
Collaborate with your sales org
Share full call recordings or snippets of key moments to collaborate, seek feedback, or share important takeaways with your teammates or prospects.
KPIs and Trends
Benchmark your sales conversations
Identify trends and benchmark your team’s sales performance against key conversation metrics like talk-to-listen ratios, filler words used, and setting next steps to improve over time.
Chorus Mobile App
Quarterback your deals from anywhere
Never miss a beat and always arrive fully prepared with Chorus in your pocket. From reviewing calls for last-minute prep to keeping on top of deals and providing coaching and feedback—both reps and managers can do it all while on-the-go with the Chorus mobile app.
With Chorus we’ve been able to automate our entire attribution process.
I now have a more accurate read on the impact partnerships have on our bottom line. Thanks to Chorus, I am able to confidently report that 80% of all opportunities stem from partner-influenced deals.
decrease in ramp time
“Great for Coaching and a lot more!”
We use Chorus for call coaching, which is really helpful in today's remote environment. We've also looked at their scorecarding functionality for the same purpose. We share snippets across the various teams. Send snippets to marketing when discussing competitors, send them to product when feedback or enhancements pop up, send them over to engineering when product issues arise. Super helpful sharing the voice of the prospect/customer across the company.
“Very Helpful Platform - Would Recommend”
The insights we get from Chorus, such as average talk time, average filler words, and their actionable tagging features, make training and enablement a breeze. On the admin end, it's easy to add teams in a hierarchical order and create specific permissions based on what the team needs to see. The salespeople have implemented the platform easily since Chorus automatically connects to Zoom and it truly only provided positive benefits to them. Lastly, I love that Chorus feels like a partner to our organization. We work with our rep regularly, which of course is helpful, but as a new member of my team I was able to speak with her about best practices and get comfortable enough to hold my own training on the platform within the first 3 months of using it.
“Chorus.ai is my #1 Asset”
I joined my company a few months back, and as I've been onboarding, the tool that has helped me grow the most, without a doubt, is Chorus.ai. Being able to not only listen to other team members' calls to learn from them but to listen to my own calls has been an integral part of my learning and ramp process. I prepare for every single one of my calls by listening to other people's similar calls. I also utilize listening to my own calls as a part of my sales motion. It helps me be completely present during calls that I don't have to take notes. I can ask better questions and be fully present. I also have a tool to look back and see how I'm growing and what areas I need to work on. 10/10 would recommend chorus.ai to anyone in sales.