ZoomInfo + Slack

Slack

Slack Keeps Your Team's Communication Organized, Efficient, and Fun.

ConnectTalk to sales
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About Slack

Slack brings team communication and collaboration into one place so you can get more work done, whether you belong to a large enterprise or a small business. Check off your to-do list and move your projects forward by bringing the right people, conversations, tools, and information you need together.

INTEGRATION Overview

The ZoomInfo app for Slack delivers important insights to your team in real-time using ZoomInfo Copilot's Breaking Alerts. It also ensures that your recordings and meeting summaries are available wherever you are working, including Slack.

ZoomInfo can post to Slack channels, send direct messages, mention users, and will include relevant insights from ZoomInfo in the message so that reps have all the necessary information they need to take the right action at the right time. Unlock the full potential of your go-to-market strategy with ZoomInfo and Slack. To enable Breaking Alerts within Slack, please visit our Knowledge Center.

ZoomInfo will also send your Chorus meeting summaries to Slack direct messages and channels. While your AI generated meeting summaries are automatically delivered to the ZoomInfo app for Slack, take advantage of Slack commands to send meeting summaries to channels for your accounts and deals.

To enable meeting summaries for a specific account or opportunity to be sent directly to your Slack channel, you’ll need to do the following:

In your Slack channel, type /chorus or /chorus help and the ZoomInfo app for Slack will display the following options:
  • /chorus connect account [link_to_account] This command connects an account in Chorus by ZoomInfo to your Slack channel. In between the brackets, paste in a link to the account in Chorus.
  • /chorus connect opportunity [link_to_opp] This command connects an opportunity in Chorus to your Slack channel. In between the brackets, paste in a link to the account in Chorus.
  • /chorus disconnect all This command disconnects all accounts and opportunities from this Slack channel.
  • /chorus show all This command will list all connected accounts and opportunities in the Slack channel where the command is used.
Tip: When entering a Slack command, ensure your text is not bolded or italicized.

Access ZoomInfo Intelligence Through Slack AI

The ZoomInfo MCP integration for Slack enables teams to access ZoomInfo’s company and contact intelligence directly within Slack AI. Users can ask natural language questions in Slack and receive relevant insights without switching between applications.

Using ZoomInfo MCP tools, teams can research companies, identify key contacts, explore firmographic information, and access actionable go-to-market intelligence within their existing Slack workflows. This helps sellers, marketers, and revenue teams find the information they need faster and take action while collaborating in Slack.

To use the integration, customers must connect and authorize ZoomInfo MCP for Slack. Once enabled, Slack AI can securely invoke the available ZoomInfo MCP tools based on the user’s request and their applicable ZoomInfo permissions and entitlements.

Examples of questions users can ask include:

  • Show me the VPs of Sales at ZoomInfo.
  • Research this company and summarize its business.
  • Find decision-makers at an account.
  • Identify relevant contacts based on role, seniority, or department.
  • Provide company and contact insights for an account I am researching.
Availability of ZoomInfo MCP within Slack may depend on the customer’s Slack plan, Slack AI access, ZoomInfo subscription, assigned permissions, and enabled ZoomInfo MCP tools.

MCP Implementation Guide: Link