Increase in connect rates and efficiency gains

Challenge

Navigating the job market as a recruiter in today’s era, known as The Great Resignation, is more challenging than ever before. Workers are leaving their jobs en masse, resulting in a record-high number of job openings. And, with more open jobs to fill, many recruiters are working through a highly competitive market to find the best possible candidates for their clients.

Jen Chelini is an Executive Search Consultant for Leap Solutions. In her role, Jen works with her clients to identify hiring needs, source candidates, and manage the recruiting pipeline. Like many recruiters, over the course of the past year, Jen noticed a spike in the number of open positions her clientele was looking to fill. “The pressure to deliver candidates has increased immensely over the past year.”

With growing demand, Leap Solutions needed a way to identify, reach, and connect with top talent quickly–a process that’s easier said than done.

Initially, Jen’s biggest challenge was not being able to identify and access the right type of talent to fit the various roles she was sourcing for her clients. LinkedIn Recruiter was not proving to be effective as it limited engagement to InMail only, which resulted in many unread messages and low response rates.

“I didn’t have the capacity to reach out to all of the people I wanted to contact for open roles, since we were limited in the number of InMails we had on Linkedin Recruiter. We also noticed that not many people were looking at those InMail messages, so we weren’t seeing the ROI we were hoping for. We needed a provider who could enable us to find a higher quantity of qualified candidates that we could engage without restrictions.”

Enter Talent.

“Talent makes me feel like I have the equivalent of a full-funnel. Before I start a search, I already know ZoomInfo is going to populate a plethora of candidates that are fit for our needs,”

Jen Chelini

Executive Search Consultant at Leap Solutions

Solution

Fueled by ZoomInfo’s candidate database, Leap Solutions has been able to turbocharge their recruitment efforts. “With Talent we are able to filter on key criteria, including key skills, tenure, and technical expertise, to help identify the right pool of candidates for each of the roles we’re being asked to fill. We’re sourcing the most up-to-date contact information and candidate details, faster than ever before,” explained Jen.

“Being able to access a candidate’s mobile number and personal email address has been a game-changer, but that doesn’t even begin to cover the amount of data I can now access. I can see candidates’ previous job functions, titles, and years of experience with the click of a button. Another value add is being able to understand the organization of departments they’ve worked in previously and what skills they have.”

With Talent, Jen has access to features like Projects and Tags to further streamline her processes. “I use the Projects feature to organize, customize, and collaborate on a talent pipeline for each of the open roles that I am working to fill. The Tags feature has also been super helpful in keeping me organized. I now have a clear process to keep track of candidates that I want to pursue or omit for each role,” said Jen.

The Results

Leap Solutions now has access to a robust search engine that helps them find extensive, high-quality data and eliminate the guesswork of finding and engaging talent.

“Talent makes me feel like I have the equivalent of a full-funnel. Before I start a search, I already know ZoomInfo is going to populate a plethora of candidates that are fit for our needs,” said Jen.

Not only has the process of sourcing candidates been streamlined, but Talent has also proven ROI for Leap Solutions. “We’ve noticed an increase in response rates since starting with Talent and it continues to pay dividends through the completion of each placement,” explained Jen.