The Modern Customer Success Playbook for Creating Data-Driven Customer Experiences

Proven strategies to help you achieve customer loyalty and growth—and reduce churn—at scale.

To meet today’s customer expectations, customer success teams must evolve and use  data-driven strategies—automated motions, real-time intel, buyer intent triggers—to create a connected customer experience, understand the complete customer relationship, and optimize the customer journey to drive loyalty and expansion.   

We’re here to help. 

Download ZoomInfo’s eBook to learn best-in-class data-driven strategies to help your team successfully map and optimize the customer journey, including how to:

• Build a 360-degree view of your customer and drive more expansion opportunities
• Create highly targeted segments to drive more contextual and personalized engagements
• Develop an effective customer health scoring model to mitigate churn and identify opportunity across your customer base