Step 1: Provisioning
Account Provisioning
The first step to getting started with Chorus is to schedule your integrations call with an engineer and get access to your accounts.
Activate Your Admin Account
You should have received an email from your Onboarding Team to get started. You can work with them to schedule a call. If you have not received that email check your spam or email customeronboarding@zoominfo.com.
Provision Your Users and Setup
The first step in utilizing Chorus is to add your users, and work on your question logic and resolution routing. Your dedicated Chorus Engineer will work with you and assist with this entire process. Again, if you need assistance getting these items scheduled, please contact customeronboarding@zoominfo.com.
Step 2: Integrations
Set Up Your Integrations
If you have purchased integrations, you will want to set them up as soon as possible. Most integrations can be completed with your Engineer. If you require additional assistance beyond initial setup, please click below to see additional options.
Step 3: Training
Schedule Your Trainings
The next step is to register and invite your team to an end-user training. Select the option below that works best for your team.
- Register for Live Training.
- Too busy? Schedule conflict? Take a self-paced training.
Additional Resources
The ZoomInfo Chorus team is here to help! If you need help at any time, please access any of the resources below, including our support team.
