Top Companies Using Interactive Intelligence Customer Interaction Center

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Define markets, discover ideal buyers
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Convert contacts into pipeline
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Turn page views into pipeline
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Streamline phone and email outreach
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Analyze every interaction
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Identify, engage, and route visitors
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Ask for less, deliver more
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Kickstart go-to-market activities
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135 companies using this technology

By Genesys

Interactive Intelligence Customer Interaction Center is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. It is build to have solutions that mirror natural communication and work the way customer think.

Top industries utilizing this technology

Business Services
Finance
Insurance
Manufacturing
Banking

1-4 of 4 Companies using Interactive Intelligence Customer Interaction Center

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1
Pearson
Technologies used by the company: 1,882
Pearson is a global leader in educational publishing and media. Founded in 1844, the company provides educational content, assessment tools, and digital learning solutions across multiple platforms. Pearson offers comprehensive educational services s panning from early childhood through professional development, with operations in North America, Europe, Asia, and other regions worldwide. The company's portfolio includes digital learning platforms, textbooks, assessment services, and specialized educational resources. As an international media company, Pearson's operations also encompass publishing through the Penguin Group and business information through the Financial Times Group, serving educational institutions, corporations, and individual learners globally. Read more
Additional technologies used by Pearson:
BlackBerry Enterprise Server
Cinema 4D
Apache Log4j
See 1,882 technologies
2
Avon
Technologies used by the company: 958
Avon Worldwide is the global online presence of a long-established beauty and personal care company known for connecting people through its range of cosmetics, skincare, fragrance, and related products across many countries. The organisation emphasis es a model that empowers a network of independent beauty advisers who share products and personalised guidance directly with customers. It promotes innovation in beauty offerings while also championing causes that support womens well-being, self-expression and economic participation around the world. Avon positions itself as a brand that blends trend-informed beauty solutions with a broader commitment to social impact and community engagement. Read more
Additional technologies used by Avon:
BlackBerry Enterprise Server
Adobe Illustrator
Cinema 4D
See 958 technologies
3
QBE European Operations
Technologies used by the company: 166
The QBE Insurance Group is one of the world's top insurers and reinsurers, providing cover in more than 140 countries. The QBE Insurance Group is one of the world's top insurers and reinsurers, providing cover in more than 140 countries. With hundred s of products and deep underwriting expertise, we can cover most business risks. We apply our energy and determination to finding solutions to even the most complex challenges and were not afraid to try something new, even if it means going against market conventions. QBE European Operations forms a significant part of the QBE Insurance Group, which is one of the worlds leading insurers and reinsurers, with operations in 27 countries worldwide. "We value the consistency of approach we have received from QBE over our 20+ year partnership. QBE have taken the time to understand our business needs as they have evolved over the years and they have delivered the insurance protection and claims service we require to meet our business goals." "We engaged with the QBE Risk Solutions team as we were looking to improve our vehicle fleet claims frequency. Over three years, we have reduced our claims frequency by 40% and our premiums are now 25% lower." "We are in an area of private healthcare with some complex insurance issues and have greatly benefited from a close collaboration with QBE. We feel that this approach is essential as without a good understanding of our business and the often unique challenges we face they would not have been able to find the right solution for us." The strength of the QBE Insurance Group balance sheet means you can transfer your risks to us, confident in the knowledge that if you ever need to make a claim, well be here for you. All figures from 2020. For more, visit the Financial Reports and Presentations area on our Group website , where you can also find information for investors and shareholders. Our strength and security is reflected in the insurer financial strength ratings that QBE European Operations receives. Jason joined QBE as Chief ... Read more
Additional technologies used by QBE European Operations:
Idexx Cornerstone
Guidewire
Core
See 166 technologies
4
Ikano Bank
Technologies used by the company: 87
Founded in 1943, based out of Nottingham, United Kingdom, Ikano Bank is a bank that puts the company's customers at the heart of everything the company do, so treating you fairly comes naturally. All the company's energy goes into creating financial products that are simple, easy to understand and designed to make life better for you. Read more
Additional technologies used by Ikano Bank:
Informatica
Core
Circa
See 87 technologies

Best Alternatives for Interactive Intelligence Customer Interaction Center

Usage statistics of alternative technologies to Interactive Intelligence Customer Interaction Center, based on Zoominfo's comprehensive dataset

Zendesk Talk 8x8 Contact Center Salesforce Service Cloud Five9 CCaaS Interactive Intelligence Customer Interaction Center

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Additional top technologies lists

See additional lists of companies utilizing top technologies, ranked by revenue, size, and funding.

Frequently Asked Questions Regarding Interactive Intelligence Customer Interaction Center

What is the Interactive Intelligence Customer Interaction Center technology?

What is Interactive Intelligence Customer Interaction Center technology’s market share?

Interactive Intelligence Customer Interaction Center market share is 0.37% out of all the technologies in the same category.

What companies are using Interactive Intelligence Customer Interaction Center?

From the data gathered in Zoominfo, Pearson, Avon, QBE European Operations, Ikano Bank, are using the Interactive Intelligence Customer Interaction Center technology. You can see the full list in the above results table.

How many companies are using Interactive Intelligence Customer Interaction Center?

135 companies are using Interactive Intelligence Customer Interaction Center.

Which industries do companies commonly use Interactive Intelligence Customer Interaction Center for their needs?

Companies in Business Services, Finance, Insurance commonly use Interactive Intelligence Customer Interaction Center.

What are the best alternatives for Interactive Intelligence Customer Interaction Center?

According to Zoominfo’s data Zendesk Talk, 8x8 Contact Center, Salesforce Service Cloud, Five9, CCaaS, are competitors of Interactive Intelligence Customer Interaction Center. For more information,

See more information about Interactive Intelligence Customer Interaction Center