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Genesys

Customer Relationship Management (CRM) Software · California, United States · 6,000 Employees

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About

Headquarters

1302 El Camino Real Ste 300, Menlo Park, Califo...

Phone Number

(866) 755-0823

Revenue

$1.4 Billion

Industry

Customer Relationship Management (CRM) Software Software Development & Design Software

Highlights

$4.2B

Total Funding Amount

$580M

Most Recent Funding Amount

3

Number of Funding Rounds

Who is Genesys

Genesys is the market leader in omnichannel customer experience (CX) and contact center solutions in the cloud and on-premises. We help brands of all sizes make great CX great business. The Genesys Customer Experience Platform powers optimal customer journeys consistently across all touchpoints, channels and interactions to turn customers into brand advocates. Genesys is trusted by over 11,000 customers in 100 countries to power more than 25 billion of the world's best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day.Read more

Genesys's Social MediaPopular SearchesGenesys Cloud Services IncGenesysGenesys WorksGenesys IncGenesys TelecommunicationsSIC Code 73,737NAICS Code 51,513Show more

Genesys Org Chart

Anthony Bates
Anthony Bates

Chairman & Chief Executive Officer

PhoneEmail
Barbara Holzapfel
Barbara Holzapfel

Chief Marketing Officer

PhoneEmail
Glenn Nethercutt
Glenn Nethercutt

Chief Technology Officer

PhoneEmail

PhoneEmail

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Genesys Company Metrics

Company Insights
Employee Growth Rate
Funding
Funding DateDec 06, 2021
RoundUnspecified
Amount$580M
InvestorsSalesforce, Zoom Video Communications, D1 Capital Partners, ServiceNow
Funding DateOct 21, 2020
RoundDebt
Amount$2.7B
InvestorsBank of America
Funding DateJul 21, 2016
RoundCorporate Investment
Amount$900M
InvestorsHellman & Friedman
See More

$4.2B

Total Funding Amount

$580M

Most Recent Funding Amount

3

Number of Funding Rounds

Acquisitions & Subsidiaries

Jul 18, 2022

Genesys

Jul 18, 2022

Genesys

Mar 27, 2020

Interactive Insights

Jul 18, 2017

Bold360

Feb 02, 2016

Ventriloquist - The REACH Solution

Feb 02, 2016

Global Software Services

See More Acquisitions & Subsidiaries

Genesys Tech Stack

A closer look at the technologies used by Genesys

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Genesys News & Media

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Frequently Asked Questions regarding Genesys

Where is Genesys located?
Genesys's headquarters are located at 1302 El Camino Real Ste 300, Menlo Park, California, 94025, United States
What is Genesys's phone number?
Genesys's phone number is (866) 755-0823
What is Genesys's official website?
Genesys's official website is www.genesys.com
What is Genesys's Revenue?
Genesys's revenue is $1.4 Billion
What is Genesys's SIC code?
Genesys's SIC: 73,737
What is Genesys's NAICS code?
Genesys's NAICS: 51,513
How many employees does Genesys have?
Genesys has 6,000 employees
What industry does Genesys belong to?
Genesys is in the industry of: Customer Relationship Management (CRM) Software, Software Development & Design, Software
What is Genesys competition?
Genesys top competitors include: Five9, Avaya, 8x8, RingCentral
What companies has Genesys acquired?
Genesys has acquired the companies: Genesys, Genesys, Interactive Insights, Bold360
What technology does Genesys use?
Some of the popular technologies that Genesys uses are: Market Leader, Amazon ElastiCache, Canva, Capital IQ
Who is the CEO of Genesys?
Genesys's CEO is Anthony Bates
Who is the CTO of Genesys?
Genesys's CTO is Glenn Nethercutt
How do I contact Genesys?
Genesys contact info: Phone number: (866) 755-0823 Website: www.genesys.com
What does Genesys do?

Genesys is the market leader in omnichannel customer experience (CX) and contact center solutions in the cloud and on-premises. We help brands of all sizes make great CX great business. The Genesys Customer Experience Platform powers optimal customer journeys consistently across all touchpoints, channels and interactions to turn customers into bran... d advocates. Genesys is trusted by over 11,000 customers in 100 countries to power more than 25 billion of the world's best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day.Read More

What are Genesys social media links?
Genesys Linkedin page Genesys Twitter page Genesys Facebook page
How much funding has Genesys raised to date?
Genesys has raised $4.2 Billion in 3 funding rounds
When was the last funding round for Genesys?
Genesys closed its last funding round on Dec 06, 2021 with the amount of $580 Million
Who invested in Genesys?
Genesys has 6 investors including D1 Capital Partners, ServiceNow, Bank of America and Hellman & Friedman.
Is Genesys a public company?
Genesys is private company therefore does not currently have an official ticker symbol
See more information about Genesys

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