Genesys
Customer Engagement Platforms · California, United States · 5K - 10K Employees
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Overview
Headquarters
1302 El Camino Real Ste 300, Menlo Park,...Phone Number
(650) 466-1100Website
www.genesys.comRevenue
$2.6 BillionIndustry
ZI Rank: 5
Signal Type
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ZI Rank
16
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5
About Genesys
Genesys, headquartered in Daly City, California, and founded in 1990, is a software company offering omnichannel customer experience and contact center solutions that allow organizations to provide personalization at scale, interact with empathy, and foster customer trust and loyalty.Explore more
Genesys Org Chart
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Chief Accounting Officer (CAO)
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Vice President Controller
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Finance Controller
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Finance Controller
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Financial Controller
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Operations Controller
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Company Profile Activity
Activity Insights
Genesys is experiencing very low activity levels compared to other companies in the Software sector.
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Genesys is drawing exceptional interest within the Software industry, suggesting notable developments or strong market momentum, learn more about Genesys.
Genesys financials insights
Gather financial insights about Genesys, including details on funding rounds, investors, total funding, and acquisitions, to gain a comprehensive understanding of their financial strategy.
2016
Corporate Investment
$900M
2020
Debt
$2.7B
2021
Unspecified
$580M
2025
Other Financing Round
$1.5B
Genesys Tech Stack
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Genesys News & Media
Genesys and Fujitsu Transform AEON Financial Service's Contact Center Operations with Genesys Cloud Delivers Customers an Improved Self-Service Experience Resulting in Higher Completion and Reduced Wait Times
Tokyo and Kawasaki, Japan, Feb 6, 2026 - (JCN Newswire) - Genesys® Cloud Services, Inc. (Headquarters: Minato-ku, Tokyo; President: Paul Ito Ricci, hereinafter Genesys), a global cloud leader in AI-Powered Experience Orchestration, and Fujitsu Limited (Headquarters: Kawasaki City, Kanagawa Prefecture; President and CEO: Takahito Tokita; hereinafter Fujitsu) which led the implementation of Genesys Cloud, announced the successful transformation of AEON Financial Service Co., Ltd. (Headquarters: ChGenesys and Fujitsu Transform AEON Financial Service's Contact Center Operations with ...
Genesys® Cloud Services, Inc., a global cloud leader in AI-Powered Experience Orchestration, and Fujitsu Limited which led the implementation of Genesys Cloud, announced the successful transformation of AEON Financial Service Co., Ltd. contact center operations and the completion of its effectiveness evaluation.CallTower Expands Secure Government Communication Capabilities with Genesys FedRAMP Authorization
Empowering Federal Agencies with the FedRAMP-Authorized Genesys Cloud Platform to Elevate Citizen Experience through AI-Driven, Secure Cloud Communications Empowering Federal Agencies with the FedRAMP-Authorized Genesys Cloud Platform to Elevate Citizen Experience through AI-Driven, Secure Cloud CommunicationsInterview: Bridgette McAdoo of Genesys on steering sustainability goals to success
How resolving to ‘leave society better than you found it’ can open up solid opportunities at the intersection of science-based initiatives and business objectives
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Genesys, headquartered in Daly City, California, and founded in 1990, is a software company offering omnichannel customer experience and contact center solutions that allow organizations to provide personalization at scale, interact with empathy, and foster customer trust and loyalty.... Read More
