Genesys Executive and Leadership Team

Anthony Bates, the Chairman & Chief Executive Officer at Genesys, directs the company's overarching strategy and operational execution. Bates guides the organization's vision, ensuring alignment with market demands for personalized, empathetic customer interactions. This leadership role involves driving growth initiatives and fostering a culture of innovation across all departments. Bates oversees the strategic direction of Genesys's omnichannel customer experience and contact center solutions, focusing on enhancing customer trust and loyalty. The Chairman & Chief Executive Officer works closely with the executive team to navigate the competitive landscape and expand the company's global reach. Anthony Bates is pivotal in shaping the company's future, ensuring Genesys remains at the forefront of customer engagement technology.

Adriano Prado, the Manager, Business System & Chief Financial Officer at Genesys, oversees the company's financial health and business system operations. Prado manages financial planning, budgeting, and reporting, ensuring fiscal responsibility and strategic resource allocation. This leadership position involves optimizing business systems to enhance operational efficiency and support the company's growth objectives. The Manager, Business System & Chief Financial Officer plays a key part in financial strategy, investor relations, and managing the company's economic performance. Adriano Prado's oversight extends to ensuring that financial operations align with Genesys's mission of delivering exceptional customer experiences. Prado drives financial discipline and strategic investment to support innovation in contact center solutions.

Glenn Nethercutt, the Chief Technology Officer at Genesys, architects the company's technological roadmap and innovation pipeline. Nethercutt leads the development and implementation of Genesys's advanced omnichannel customer experience and contact center solutions, ensuring scalability and cutting-edge functionality. This role involves overseeing research and development, driving technological advancements that enable personalization at scale and foster customer loyalty. The Chief Technology Officer collaborates with product management and engineering teams to translate market needs into robust technological solutions. Glenn Nethercutt's expertise is critical in maintaining Genesys's competitive edge by exploring emerging technologies and optimizing existing platforms. Nethercutt ensures the technology infrastructure supports the company's mission to deliver empathetic customer interactions.

Wesley Story, the Senior Vice President and Chief Information Officer at Genesys, directs the company's information technology strategy and infrastructure. Story ensures the secure and efficient operation of internal IT systems, supporting the global workforce and Genesys's software development lifecycle. This role is crucial for maintaining the technological backbone that enables Genesys to deliver its omnichannel customer experience solutions. The Senior Vice President and Chief Information Officer oversees cybersecurity, data management, and IT support services, ensuring alignment with business objectives. Wesley Story's leadership focuses on leveraging technology to enhance productivity and support the company's mission of fostering customer trust and loyalty. Story drives digital transformation initiatives across the organization.

Gaby Lopez-Price, the Senior Director, Global DevOps Enablement (Chief of Staff) - Genesys Multicloud CX at Genesys, spearheads critical initiatives within the Genesys Multicloud CX division. Lopez-Price focuses on enhancing global DevOps enablement, ensuring seamless integration and operational efficiency for the company's cloud-based customer experience solutions. This role involves bridging strategic objectives with practical execution, driving process improvements and fostering collaboration across engineering and operations teams. The Senior Director, Global DevOps Enablement (Chief of Staff) - Genesys Multicloud CX plays a vital part in optimizing the delivery of Genesys's technology. Gaby Lopez-Price's efforts are instrumental in supporting the company's commitment to providing scalable, empathetic customer interactions and building lasting loyalty.

Lawrence Shurtz, the Chief Sales Officer at Genesys, leads the global sales organization, driving revenue growth and market expansion. Shurtz develops and executes sales strategies to promote Genesys's omnichannel customer experience and contact center solutions to a diverse client base. This executive position involves managing sales teams, fostering client relationships, and identifying new business opportunities worldwide. The Chief Sales Officer is responsible for achieving sales targets and ensuring the effective delivery of value to customers. Lawrence Shurtz's leadership focuses on building a high-performing sales force dedicated to helping organizations personalize interactions at scale and cultivate customer loyalty. Shurtz ensures sales efforts align with the company's strategic goals.

Eva Majorska, the Chief People Officer at Genesys, directs the company's human resources strategy and talent management initiatives. Majorska is responsible for cultivating a positive and productive work environment, attracting top talent, and fostering employee development across the global organization. This role is essential for supporting Genesys's mission to deliver empathetic customer experiences by ensuring a skilled and engaged workforce. The Chief People Officer oversees compensation, benefits, organizational design, and employee relations, aligning people strategies with business objectives. Eva Majorska's focus is on building a strong company culture that empowers employees and drives innovation in customer engagement solutions. Majorska ensures Genesys remains an employer of choice.

Allen Chiu, the Executive Vice President & Chief Legal Officer at Genesys, provides strategic legal counsel and oversees all legal affairs for the company. Chiu ensures compliance with global regulations and manages corporate governance, risk management, and intellectual property matters. This critical role supports Genesys's operations by safeguarding the company's interests and facilitating its business objectives. The Executive Vice President & Chief Legal Officer collaborates with the executive team to navigate complex legal landscapes and mitigate potential risks. Allen Chiu's expertise is vital in upholding the integrity and ethical standards of Genesys as it delivers innovative customer experience solutions. Chiu champions legal excellence to foster customer trust and loyalty.