Top Companies Using Genesys Cloud CX

Products
Product
ZoomInfo Copilot
AI sales agent
GTM Workspace
AI workspace for smarter GTM
GTM Studio
Build and run GTM workflows triggered by buying signals
ZoomInfo MCP
Connect your AI to verified B2B data
Sales
Company and contact database
Marketing
Actionable ABM platform
Talent
Source the best and brightest
Operations
Lead routing and data quality
Data as a Service
ZoomInfo data for your GTM systems
Platform
Cloud partners
Ready, set, integrate
Platform overview
Connect industry-leading data across your entire tech stack
Marketplace
Unify teams, strategies, and data-driven technologies
Professional Services
Labs
Bring your AI and data-driven playbook to life
Data services
White glove services for large-scale and complex data requests
Enrich. Segment. Activate.
Solutions
Intelligence
Contact & company search
Define markets, discover ideal buyers
Lead generation
Convert contacts into pipeline
Buyer intent
Reach ready-to-buy prospects
Website visitor tracking
Turn page views into pipeline
Engagement
Sales automation
Streamline phone and email outreach
Conversation intelligence
Analyze every interaction
Website chat
Identify, engage, and route visitors
Web form optimization
Ask for less, deliver more
Ads audiences
Paid social on your target accounts
Orchestration
Workflows
Kickstart go-to-market activities
CRM enrichment
Clean, updated CRM
Predictive modeling
Meet your next customer
Data management
Automate engagement-ready data
Zoominfo in ChatGPT
Verified B2B intelligence in ChatGPT
Enterprise
Transformative solutions for industry leaders
API
Deliver data across business systems & workflows
Our Data
Overview
Global coverage
GTM Developers
Resources
Learn
Blog
Case studies
Resource center
Events
AI sales coach
Free tools
GTM plays
Help center
Company
About us
Careers
Partner program
Newsroom
Pricing

Filter Companies By

You're signed out.

257 companies using this technology

By Genesys

Genesys Cloud CX unifies customer and agent experiences across phone, email, chat, text and social channels.

Top industries utilizing this technology

Business Services
Custom Software & IT Services
Software
Media & Internet
HR & Staffing

1-10 of 257 Companies using Genesys Cloud CX

Sort companies by

Revenue

1
Apple
Technologies used by the company: 2,521
Apple Inc. is an American multinational technology company headquartered in Cupertino, California, that designs, develops, and sells consumer electronics, computer software, and online services. Founded in 1976 by Steve Jobs, Steve Wozniak, and Ronal d Wayne, Apple has established itself as a global leader in innovation, known for creating premium products that integrate hardware, software, and services into a seamless ecosystem. The company's business model centers on delivering high-quality, user-friendly devices with distinctive industrial design and intuitive interfaces, complemented by a growing portfolio of digital services and subscription offerings. Apple operates through a vertically integrated approach, maintaining control over the entire product development process from design through manufacturing and retail distribution. The company's value proposition emphasizes product differentiation through proprietary technologies, seamless device integration, and a focus on user privacy and security. Apple serves diverse customer segments including tech enthusiasts, creative professionals, students, enterprises, and mass-market consumers through multiple channels including its iconic retail stores, online platforms, and authorized resellers worldwide. The company's integrated ecosystem strategy encourages customer loyalty by creating interconnected experiences across devices and services, positioning Apple as both a technology innovator and lifestyle brand. With substantial investments in research and development, Apple continues to explore emerging technologies while maintaining its commitment to design excellence, quality craftsmanship, and superior user experience that have defined the brand since its inception. Read more
Additional technologies used by Apple:
HEC-RAS
BlackBerry Enterprise Server
Cinema 4D
See 2,521 technologies
2
UnitedHealth Group
Technologies used by the company: 3,068
Founded in 1977, UnitedHealth Group is a leading health insurance and healthcare services company. The organization provides a comprehensive range of health insurance plans, including medical, dental, vision, and life insurance coverage for individua ls and businesses. UnitedHealth Group also offers healthcare delivery services, technology solutions, and pharmacy benefits management through its diverse portfolio of subsidiaries operating across multiple countries worldwide. Read more
Additional technologies used by UnitedHealth Group:
Apache Log4j
Ab Initio
Revolut for Business
See 3,068 technologies
3
JP Morgan
Technologies used by the company: 976
Founded in 1799, JPMorgan Chase & Co. is a global financial services firm with operations in more than 60 countries. The firm specializes in investment banking, financial services for consumers, small business and commercial banking, financial transa ction processing, asset management and private equity. The company is headquartered in New York City, New York. Read more
Additional technologies used by JP Morgan:
Adobe Illustrator
Cinema 4D
Apache Log4j
See 976 technologies
4
Verizon
Technologies used by the company: 3,527
Verizon Enterprise Solutions provides network, security, and communications services to business and government clients. The division offers cloud computing, managed services, and IoT solutions to help organizations operate efficiently. Verizon Enter prise serves mid-sized businesses to global enterprises with customized technology solutions. Read more
Additional technologies used by Verizon:
Apache Log4j
Ab Initio
Revolut for Business
See 3,527 technologies
5
Deutsche Telekom
Technologies used by the company: 1,370
Founded in 1995, Deutsche Telekom AG is a Germany-based integrated telecommunications provider, offering its customers around the world a portfolio of services in the areas of telecommunications and information technology.
Additional technologies used by Deutsche Telekom:
BlackBerry Enterprise Server
Adobe Illustrator
MarkLogic
See 1,370 technologies
6
Humana
Technologies used by the company: 1,896
Since 1961, Humana has been committed to helping people live healthy and happy. Our approach is simpleoffer personalized care from people who care. We do this by listening to our members and creating solutions to help them reach the best version of t hemselves. Were also deeply invested in towns and cities across the country, and we strive to support and improve communities at a local level. Read more
Additional technologies used by Humana:
BlackBerry Enterprise Server
Cinema 4D
Apache Log4j
See 1,896 technologies
7
Dell Technologies
Technologies used by the company: 2,313
Dell Technologies is a global technology company specializing in computer manufacturing and IT infrastructure solutions. The company provides a comprehensive range of hardware, software, cloud storage services, and virtual reality technologies. Found ed in 1984, Dell Technologies offers enterprise-level IT solutions across multiple industries, with operations spanning North America, Europe, Asia, and other global regions. The company maintains a diverse portfolio of technology products and services designed to support business and consumer computing needs worldwide. Read more
Additional technologies used by Dell Technologies:
BlackBerry Enterprise Server
Cinema 4D
Apache Log4j
See 2,313 technologies
8
Target
Technologies used by the company: 2,219
Target Corporation is a major American retail department store chain founded in 1902 and headquartered in Minneapolis. The company operates nearly 1,800 stores across the United States and maintains a robust e-commerce presence through Target.com. Ta rget offers a wide range of merchandise including clothing, home goods, electronics, groceries, and other consumer products. The company combines physical retail locations with digital shopping capabilities, including mobile applications, to provide customers with a comprehensive shopping experience. Target has a longstanding commitment to community support, having established its charitable giving program in 1946. Read more
Additional technologies used by Target:
BlackBerry Enterprise Server
IBM Retail Environment for SUSE Linux
Cinema 4D
See 2,219 technologies
9
The Walt Disney Company
Technologies used by the company: 2,841
The Walt Disney Company is a global entertainment and media conglomerate that produces films, television content, and streaming media, and operates theme parks, resorts, and consumer products. It owns major brands such as Pixar, Marvel, and Lucasfilm , delivering storytelling and experiences across multiple platforms worldwide. Read more
Additional technologies used by The Walt Disney Company:
Apache Log4j
Ab Initio
Revolut for Business
See 2,841 technologies
10
NTT
Technologies used by the company: 1,741
NTT Group is a global telecommunications and ICT company that provides a wide range of services across domestic and international markets. Leveraging decades of expertise in communication networks, the company delivers innovative solutions in telecom munications, IT services, and digital infrastructure, supporting businesses and consumers with reliable, integrated connectivity and technology solutions. Read more
Additional technologies used by NTT:
BlackBerry Enterprise Server
Adobe Fireworks
IBM CICS
See 1,741 technologies

Best Alternatives for Genesys Cloud CX

Usage statistics of alternative technologies to Genesys Cloud CX, based on Zoominfo's comprehensive dataset

Qualtrics Appcues Pendo Genesys Sprinklr Genesys Cloud CX

Products owned by Genesys

A closer look at Genesys's additional technologies: understanding their comprehensive range of digital tools and creative solutions

Genesys

PureCloud

CCaaS

Genesys Customer Engagement

See more technologies

Additional top technologies lists

See additional lists of companies utilizing top technologies, ranked by revenue, size, and funding.

Frequently Asked Questions Regarding Genesys Cloud CX

What is the Genesys Cloud CX technology?

Genesys Cloud CX unifies customer and agent experiences across phone, email, chat, text and social channels. For more information,

How many companies added the Genesys Cloud CX technology in the last month?

12 companies added Genesys Cloud CX to their tech stack in the last month.

What is Genesys Cloud CX technology’s market share?

Genesys Cloud CX market share is 0.42% out of all the technologies in the same category.

What companies are using Genesys Cloud CX?

From the data gathered in Zoominfo, Apple, UnitedHealth Group, JP Morgan, Verizon, Deutsche Telekom, are using the Genesys Cloud CX technology. You can see the full list in the above results table.

How many companies are using Genesys Cloud CX?

257 companies are using Genesys Cloud CX.

Which industries do companies commonly use Genesys Cloud CX for their needs?

Companies in Business Services, Custom Software & IT Services, Software commonly use Genesys Cloud CX.

What are the best alternatives for Genesys Cloud CX?

According to Zoominfo’s data Qualtrics, Appcues, Pendo, Genesys, Sprinklr, are competitors of Genesys Cloud CX. For more information,

See more information about Genesys Cloud CX

Get Started with ZoomInfo

Sign Up for Free

Get started for free! No credit card needed. Enjoy up to 25 free contacts each month at no cost.

Supercharge Your Prospecting

Search ZoomInfo's database of 106M+ companies and 140M+ professionals to find your next lead.

Grow Your Business

Reveal both personal and business contact details, including emails and phone numbers, and close your most valuable buyers.

Most Searched Industries

Construction Law Firms & Legal Services Business Services Finance Manufacturing Agriculture Software Accounting & Accounting Services Retail Healthcare Energy, Utilities & Waste Treatment Telecommunications Transportation Real Estate

People Search Company Search

Filter Companies By

Industry

Location

Type

Size

You're signed out.

257 companies using this technology

By Genesys

Top industries utilizing this technology

Best Alternatives for Genesys Cloud CX

Products owned by Genesys

Additional top technologies lists

Top Companies utilizing Qualtrics Core XM

Top Companies utilizing Avaya Aura Workforce Optimization

Top Companies utilizing Insights technology

Top Companies utilizing Userpilot

Frequently Asked Questions Regarding Genesys Cloud CX

Get Started with ZoomInfo

Sign Up for Free

Supercharge Your Prospecting

Grow Your Business

Test Drive ZoomInfo's Directories

Filter Companies By

Industry

Location

Type

Size

You're signed out.

Top Companies Using Genesys Cloud CX

257 companies using this technology

By Genesys

Companies adopted this tech in the last month

The market share of the technology in its category

Top industries utilizing this technology

Best Alternatives for Genesys Cloud CX

Products owned by Genesys

Additional top technologies lists

Top Companies utilizing Qualtrics Core XM

Top Companies utilizing Avaya Aura Workforce Optimization

Top Companies utilizing Insights technology

Top Companies utilizing Userpilot

Frequently Asked Questions Regarding Genesys Cloud CX

Get Started with ZoomInfo

Sign Up for Free

Supercharge Your Prospecting

Grow Your Business

Test Drive ZoomInfo's Directories