Top Companies Using Genesys Cloud CX

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375 companies using this technology

By Genesys

Genesys Cloud CX unifies customer and agent experiences across phone, email, chat, text and social channels.

Top industries utilizing this technology

Business Services
Custom Software & IT Services
Finance
Manufacturing
HR & Staffing

1-10 of 375 Companies using Genesys Cloud CX

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1
Apple
Technologies used by the company: 2,335
Apple Inc. is an American multinational technology company headquartered in Cupertino, California, that designs, develops, and sells consumer electronics, computer software, and online services. Founded in 1976 by Steve Jobs, Steve Wozniak, and Ronal d Wayne, Apple has established itself as a global leader in innovation, known for creating premium products that integrate hardware, software, and services into a seamless ecosystem. The company's business model centers on delivering high-quality, user-friendly devices with distinctive industrial design and intuitive interfaces, complemented by a growing portfolio of digital services and subscription offerings. Apple operates through a vertically integrated approach, maintaining control over the entire product development process from design through manufacturing and retail distribution. The company's value proposition emphasizes product differentiation through proprietary technologies, seamless device integration, and a focus on user privacy and security. Apple serves diverse customer segments including tech enthusiasts, creative professionals, students, enterprises, and mass-market consumers through multiple channels including its iconic retail stores, online platforms, and authorized resellers worldwide. The company's integrated ecosystem strategy encourages customer loyalty by creating interconnected experiences across devices and services, positioning Apple as both a technology innovator and lifestyle brand. With substantial investments in research and development, Apple continues to explore emerging technologies while maintaining its commitment to design excellence, quality craftsmanship, and superior user experience that have defined the brand since its inception. Read more
Additional technologies used by Apple:
HEC-RAS
BlackBerry Enterprise Server
Cinema 4D
See 2,335 technologies
2
UnitedHealth Group
Technologies used by the company: 2,809
Founded in 1977, UnitedHealth Group is a leading health insurance and healthcare services company. The organization provides a comprehensive range of health insurance plans, including medical, dental, vision, and life insurance coverage for individua ls and businesses. UnitedHealth Group also offers healthcare delivery services, technology solutions, and pharmacy benefits management through its diverse portfolio of subsidiaries operating across multiple countries worldwide. Read more
Additional technologies used by UnitedHealth Group:
Apache Log4j
Ab Initio
Revolut for Business
See 2,809 technologies
3
Cardinal Health
Technologies used by the company: 1,655
Cardinal Health is a prominent healthcare services and products company that supports hospitals, pharmacies, and other care providers with a wide range of essential solutions. Its operations include the distribution of pharmaceuticals and medical sup plies, along with services that help improve efficiency across the healthcare supply chain. The organization focuses on enhancing patient care by ensuring timely access to critical products while maintaining high standards of quality and compliance. Through innovation and strong industry partnerships, it plays an important role in strengthening healthcare systems and enabling better outcomes for patients and providers alike. Read more
Additional technologies used by Cardinal Health:
CruiseControl
Spring MVC
XSD
See 1,655 technologies
4
JP Morgan
Technologies used by the company: 997
Founded in 1799, JPMorgan Chase & Co. is a global financial services firm with operations in more than 60 countries. The firm specializes in investment banking, financial services for consumers, small business and commercial banking, financial transa ction processing, asset management and private equity. The company is headquartered in New York City, New York. Read more
Additional technologies used by JP Morgan:
Adobe Illustrator
Apache Log4j
Cinema 4D
See 997 technologies
5
Dell Technologies
Technologies used by the company: 2,201
Dell Technologies is a global technology company specializing in computer manufacturing and IT infrastructure solutions. The company provides a comprehensive range of hardware, software, cloud storage services, and virtual reality technologies. Found ed in 1984, Dell Technologies offers enterprise-level IT solutions across multiple industries, with operations spanning North America, Europe, Asia, and other global regions. The company maintains a diverse portfolio of technology products and services designed to support business and consumer computing needs worldwide. Read more
Additional technologies used by Dell Technologies:
BlackBerry Enterprise Server
Cinema 4D
Apache Log4j
See 2,201 technologies
6
Humana
Technologies used by the company: 1,795
Since 1961, Humana has been committed to helping people live healthy and happy. Our approach is simpleoffer personalized care from people who care. We do this by listening to our members and creating solutions to help them reach the best version of t hemselves. Were also deeply invested in towns and cities across the country, and we strive to support and improve communities at a local level. Read more
Additional technologies used by Humana:
BlackBerry Enterprise Server
Cinema 4D
Apache Log4j
See 1,795 technologies
7
Verizon
Technologies used by the company: 3,083
Verizon is a global telecommunications and technology company that provides a comprehensive portfolio of communication, connectivity, digital, and technology solutions for consumers, businesses, government agencies, and organizations across diverse i ndustries. The company is committed to connecting people, businesses, and communities through reliable network infrastructure, advanced digital technologies, and innovative services that enable communication, collaboration, entertainment, and productivity. Read more
Additional technologies used by Verizon:
Apache Log4j
Ab Initio
Revolut for Business
See 3,083 technologies
8
Deutsche Telekom
Technologies used by the company: 1,282
Founded in 1995, Deutsche Telekom AG is a Germany-based integrated telecommunications provider, offering its customers around the world a portfolio of services in the areas of telecommunications and information technology.
Additional technologies used by Deutsche Telekom:
BlackBerry Enterprise Server
Adobe Illustrator
MarkLogic
See 1,282 technologies
9
Target
Technologies used by the company: 2,045
Target Corporation is a major American retail department store chain founded in 1902 and headquartered in Minneapolis. The company operates nearly 2,000 stores across the United States and maintains an e-commerce presence through Target.com. Target o ffers clothing, home goods, electronics, groceries, and other merchandise through its corporate-owned retail network and digital channels. Read more
Additional technologies used by Target:
BlackBerry Enterprise Server
Cinema 4D
Apache Log4j
See 2,045 technologies
10
Zurich Insurance
Technologies used by the company: 1,201
Zurich Insurance Group is a global multi-line insurance company providing a broad range of property and casualty, life, and specialty insurance solutions to individuals, small businesses, mid-sized and large enterprises, and multinational corporation s. Headquartered in Zurich, Switzerland, the company combines deep underwriting expertise with comprehensive risk management capabilities to serve customers across diverse markets and industries worldwide. Zurich emphasizes financial strength, disciplined risk assessment, and long-term value creation, supporting clients with tailored products designed to protect assets, manage liabilities, and promote resilience in an evolving risk landscape. Read more
Additional technologies used by Zurich Insurance:
BlackBerry Enterprise Server
Adobe Illustrator
Apache Log4j
See 1,201 technologies

Best Alternatives for Genesys Cloud CX

Usage statistics of alternative technologies to Genesys Cloud CX, based on Zoominfo's comprehensive dataset

Pendo Qualtrics Appcues Genesys SAP Fiori Genesys Cloud CX

Products owned by Genesys

A closer look at Genesys's additional technologies: understanding their comprehensive range of digital tools and creative solutions

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Additional top technologies lists

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Frequently Asked Questions Regarding Genesys Cloud CX

What is the Genesys Cloud CX technology?

Genesys Cloud CX unifies customer and agent experiences across phone, email, chat, text and social channels. For more information,

How many companies added the Genesys Cloud CX technology in the last month?

25 companies added Genesys Cloud CX to their tech stack in the last month.

What is Genesys Cloud CX technology’s market share?

Genesys Cloud CX market share is 0.56% out of all the technologies in the same category.

What companies are using Genesys Cloud CX?

From the data gathered in Zoominfo, Apple, UnitedHealth Group, Cardinal Health, JP Morgan, Dell Technologies, are using the Genesys Cloud CX technology. You can see the full list in the above results table.

How many companies are using Genesys Cloud CX?

375 companies are using Genesys Cloud CX.

Which industries do companies commonly use Genesys Cloud CX for their needs?

Companies in Business Services, Custom Software & IT Services, Finance commonly use Genesys Cloud CX.

What are the best alternatives for Genesys Cloud CX?

According to Zoominfo’s data Pendo, Qualtrics, Appcues, Genesys, SAP Fiori, are competitors of Genesys Cloud CX. For more information,

See more information about Genesys Cloud CX

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375 companies using this technology

By Genesys

Top industries utilizing this technology

Best Alternatives for Genesys Cloud CX

Products owned by Genesys

Additional top technologies lists

Top Companies utilizing Fuel Cycle

Top Companies utilizing Sprinklr

Top Companies utilizing Vertical Solutions

Top Companies utilizing Astute Solutions

Frequently Asked Questions Regarding Genesys Cloud CX

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Top Companies Using Genesys Cloud CX

375 companies using this technology

By Genesys

Companies adopted this tech in the last month

The market share of the technology in its category

Top industries utilizing this technology

Best Alternatives for Genesys Cloud CX

Products owned by Genesys

Additional top technologies lists

Top Companies utilizing Fuel Cycle

Top Companies utilizing Sprinklr

Top Companies utilizing Vertical Solutions

Top Companies utilizing Astute Solutions

Frequently Asked Questions Regarding Genesys Cloud CX

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Supercharge Your Prospecting

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