Top Companies Using PureCloud

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1,050 companies using this technology

By Genesys

Genesys PureCloud is a cloud contact center solution that connects to phone, email, chat and social through one tool for better customer and employee engagement.

Top industries utilizing this technology

Business Services
Retail
Manufacturing
Finance
Media & Internet

1-10 of 1,050 Companies using PureCloud

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1
Humana
Technologies used by the company: 1,845
Since 1961, Humana has been committed to helping people live healthy and happy. Our approach is simpleoffer personalized care from people who care. We do this by listening to our members and creating solutions to help them reach the best version of t hemselves. Were also deeply invested in towns and cities across the country, and we strive to support and improve communities at a local level. Read more
Additional technologies used by Humana:
BlackBerry Enterprise Server
Apache Log4j
IBM CICS
See 1,845 technologies
2
AXA
Technologies used by the company: 1,503
AXA is a global insurance and financial services group focused on protecting people, property, and businesses. It operates across many regions, offering solutions in health, life, savings, property, and casualty insurance. The company emphasizes inno vation, sustainability, and responsible investment while aiming to support human progress and long term resilience. Read more
Additional technologies used by AXA:
FOS
IBM Netezza DataWarehouse Appliances
TSO
See 1,503 technologies
3
Dell Technologies
Technologies used by the company: 2,313
Dell Technologies is a global technology company specializing in computer manufacturing and IT infrastructure solutions. The company provides a comprehensive range of hardware, software, cloud storage services, and virtual reality technologies. Found ed in 1984, Dell Technologies offers enterprise-level IT solutions across multiple industries, with operations spanning North America, Europe, Asia, and other global regions. The company maintains a diverse portfolio of technology products and services designed to support business and consumer computing needs worldwide. Read more
Additional technologies used by Dell Technologies:
BlackBerry Enterprise Server
Cinema 4D
Apache Log4j
See 2,313 technologies
4
Target
Technologies used by the company: 2,202
Target Corporation is a major American retail department store chain founded in 1902 and headquartered in Minneapolis. The company operates nearly 1,800 stores across the United States and maintains a robust e-commerce presence through Target.com. Ta rget offers a wide range of merchandise including clothing, home goods, electronics, groceries, and other consumer products. The company combines physical retail locations with digital shopping capabilities, including mobile applications, to provide customers with a comprehensive shopping experience. Target has a longstanding commitment to community support, having established its charitable giving program in 1946. Read more
Additional technologies used by Target:
BlackBerry Enterprise Server
Cinema 4D
IBM Retail Environment for SUSE Linux
See 2,202 technologies
5
Siemens
Technologies used by the company: 2,287
Siemens AG is a technology company focused on industry, infrastructure, transport, and healthcare. The company develops resource-efficient factories, resilient supply chains, smarter buildings and grids, cleaner and more comfortable transportation, a nd advanced healthcare solutions, creating technology that delivers real value to customers. By combining the real and digital worlds, it enables customers to transform their industries and markets, helping to improve everyday life for people worldwide. Read more
Additional technologies used by Siemens:
BlackBerry Enterprise Server
Drools
Mastercam
See 2,287 technologies
6
FedEx
Technologies used by the company: 2,215
FedEx Corporation is a leading American multinational logistics, transportation, and e-commerce services company. It is best known for its global express shipping, ground delivery, freight, and business services.
Additional technologies used by FedEx:
BlackBerry Enterprise Server
Cinema 4D
Apache Log4j
See 2,215 technologies
7
NTT
Technologies used by the company: 1,648
NTT Group is a global telecommunications and ICT company that provides a wide range of services across domestic and international markets. Leveraging decades of expertise in communication networks, the company delivers innovative solutions in telecom munications, IT services, and digital infrastructure, supporting businesses and consumers with reliable, integrated connectivity and technology solutions. Read more
Additional technologies used by NTT:
BlackBerry Enterprise Server
Adobe Fireworks
IBM CICS
See 1,648 technologies
8
Roche
Technologies used by the company: 1,759
Roche is a global pioneer in pharmaceuticals and diagnostics, dedicated to advancing science to improve people's lives through innovative healthcare solutions. The Swiss-based company operates through two primary divisions: Pharmaceuticals and Diagno stics, making it one of the few healthcare companies with leading positions in both areas. Roche's pharmaceutical division focuses on developing and manufacturing prescription medicines across major therapeutic areas including oncology, immunology, infectious diseases, ophthalmology, and diseases of the central nervous system. The diagnostics division provides a comprehensive range of products and services for early detection, prevention, diagnosis, and management of diseases, spanning laboratory diagnostics, tissue diagnostics, and diabetes care. Roche is committed to personalized healthcare, pioneering the development of targeted therapies and companion diagnostics that enable treatment decisions tailored to individual patients. The company invests heavily in research and development, maintaining a robust pipeline of innovative medicines and diagnostic solutions while collaborating with academic institutions, biotechnology companies, and healthcare partners worldwide. Headquartered in Basel, Switzerland, Roche operates globally with a presence in numerous countries, employing a diverse workforce of scientists, researchers, healthcare professionals, and business experts dedicated to transforming patient care and making a meaningful difference in the fight against serious diseases. Read more
Additional technologies used by Roche:
Service Management Group
Pinnacle
BlackBerry Enterprise Server
See 1,759 technologies
9
Accenture
Technologies used by the company: 3,122
Accenture is a leading global professional services company that helps the world’s top businesses, governments, and other organizations build their digital core, optimize operations, accelerate revenue growth, and enhance citizen services—creating ta ngible value at speed and scale. Technology lies at the heart of today’s change, and Accenture is recognized as one of the world’s leaders in driving that change through strong ecosystem relationships. The company combines its strength in technology and leadership in cloud, data, and AI with unmatched industry experience, functional expertise, and global delivery capabilities. Its broad range of services, solutions, and assets span Strategy & Consulting, Technology, Operations, Industry X, and Song. With a culture of shared success and a commitment to creating 360° value, Accenture helps clients reinvent themselves and build trusted, lasting relationships. The company measures its success by the 360° value it creates for clients, employees, shareholders, partners, and communities. Read more
Additional technologies used by Accenture:
Apache Log4j
Logback
Ab Initio
See 3,122 technologies
10
Deloitte
Technologies used by the company: 4,042
Deloitte, provides audit, consulting, tax, and advisory services to brands worldwide. Deloitte serves many Fortune 500 as well as private and middle market companies. Deloitte is headquartered in London, United Kingdom.
Additional technologies used by Deloitte:
Apache Log4j
Ab Initio
Revolut for Business
See 4,042 technologies

Best Alternatives for PureCloud

Usage statistics of alternative technologies to PureCloud, based on Zoominfo's comprehensive dataset

Zendesk Talk 8x8 Contact Center Salesforce Service Cloud Five9 PureCloud

Products owned by Genesys

A closer look at Genesys's additional technologies: understanding their comprehensive range of digital tools and creative solutions

Genesys

CCaaS

Genesys Customer Engagement

Genesys Cloud CX

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Additional top technologies lists

See additional lists of companies utilizing top technologies, ranked by revenue, size, and funding.

Frequently Asked Questions Regarding PureCloud

What is the PureCloud technology?

Genesys PureCloud is a cloud contact center solution that connects to phone, email, chat and social through one tool for better customer and employee engagement. For more information,

What is PureCloud technology’s market share?

PureCloud market share is 2.78% out of all the technologies in the same category.

What companies are using PureCloud?

From the data gathered in Zoominfo, Humana, AXA, Dell Technologies, Target, Siemens, are using the PureCloud technology. You can see the full list in the above results table.

How many companies are using PureCloud?

1050 companies are using PureCloud.

Which industries do companies commonly use PureCloud for their needs?

Companies in Business Services, Retail, Manufacturing commonly use PureCloud.

What are the best alternatives for PureCloud?

According to Zoominfo’s data Zendesk Talk, 8x8 Contact Center, Salesforce Service Cloud, Five9, are competitors of PureCloud. For more information,

See more information about PureCloud

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1,050 companies using this technology