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937 companies using this technology

By Genesys

Genesys PureCloud is a cloud contact center solution that connects to phone, email, chat and social through one tool for better customer and employee engagement.

Top industries utilizing this technology

Business Services
Retail
Manufacturing
Finance
Media & Internet

1-10 of 937 Companies using PureCloud

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Revenue

1
Mercedes-Benz Group
Technologies used by the company: 777
Mercedes-Benz Group is a company that specializes in the manufacturing of luxury automobiles including cars and vans. They are based in Stuttgart, Germany.
Additional technologies used by Mercedes-Benz Group:
Adobe Illustrator
Cinema 4D
Microsoft Project
See 777 technologies
2
Humana
Technologies used by the company: 1,896
Since 1961, Humana has been committed to helping people live healthy and happy. Our approach is simpleoffer personalized care from people who care. We do this by listening to our members and creating solutions to help them reach the best version of t hemselves. Were also deeply invested in towns and cities across the country, and we strive to support and improve communities at a local level. Read more
Additional technologies used by Humana:
BlackBerry Enterprise Server
Cinema 4D
Apache Log4j
See 1,896 technologies
3
Dell Technologies
Technologies used by the company: 2,313
Dell Technologies is a global technology company specializing in computer manufacturing and IT infrastructure solutions. The company provides a comprehensive range of hardware, software, cloud storage services, and virtual reality technologies. Found ed in 1984, Dell Technologies offers enterprise-level IT solutions across multiple industries, with operations spanning North America, Europe, Asia, and other global regions. The company maintains a diverse portfolio of technology products and services designed to support business and consumer computing needs worldwide. Read more
Additional technologies used by Dell Technologies:
BlackBerry Enterprise Server
Cinema 4D
Apache Log4j
See 2,313 technologies
4
AXA
Technologies used by the company: 1,515
AXA is a global insurance and financial services group focused on protecting people, property, and businesses. It operates across many regions, offering solutions in health, life, savings, property, and casualty insurance. The company emphasizes inno vation, sustainability, and responsible investment while aiming to support human progress and long term resilience. Read more
Additional technologies used by AXA:
HP ProCurve
Gemalto Digital Security Solutions
BlackBerry Enterprise Server
See 1,515 technologies
5
Target
Technologies used by the company: 2,219
Target Corporation is a major American retail department store chain founded in 1902 and headquartered in Minneapolis. The company operates nearly 1,800 stores across the United States and maintains a robust e-commerce presence through Target.com. Ta rget offers a wide range of merchandise including clothing, home goods, electronics, groceries, and other consumer products. The company combines physical retail locations with digital shopping capabilities, including mobile applications, to provide customers with a comprehensive shopping experience. Target has a longstanding commitment to community support, having established its charitable giving program in 1946. Read more
Additional technologies used by Target:
BlackBerry Enterprise Server
IBM Retail Environment for SUSE Linux
Cinema 4D
See 2,219 technologies
6
FedEx
Technologies used by the company: 2,253
FedEx Corporation is a leading American multinational logistics, transportation, and e-commerce services company. It is best known for its global express shipping, ground delivery, freight, and business services.
Additional technologies used by FedEx:
BlackBerry Enterprise Server
Cinema 4D
Apache Log4j
See 2,253 technologies
7
Siemens
Technologies used by the company: 2,324
Siemens AG is a technology company focused on industry, infrastructure, transport, and healthcare. The company develops resource-efficient factories, resilient supply chains, smarter buildings and grids, cleaner and more comfortable transportation, a nd advanced healthcare solutions, creating technology that delivers real value to customers. By combining the real and digital worlds, it enables customers to transform their industries and markets, helping to improve everyday life for people worldwide. Read more
Additional technologies used by Siemens:
BlackBerry Enterprise Server
Drools
Mastercam
See 2,324 technologies
8
NTT
Technologies used by the company: 1,741
NTT Group is a global telecommunications and ICT company that provides a wide range of services across domestic and international markets. Leveraging decades of expertise in communication networks, the company delivers innovative solutions in telecom munications, IT services, and digital infrastructure, supporting businesses and consumers with reliable, integrated connectivity and technology solutions. Read more
Additional technologies used by NTT:
BlackBerry Enterprise Server
Adobe Fireworks
IBM CICS
See 1,741 technologies
9
Roche
Technologies used by the company: 1,828
Roche is a global pioneer in pharmaceuticals and diagnostics, dedicated to advancing science to improve people's lives through innovative healthcare solutions. The Swiss-based company operates through two primary divisions: Pharmaceuticals and Diagno stics, making it one of the few healthcare companies with leading positions in both areas. Roche's pharmaceutical division focuses on developing and manufacturing prescription medicines across major therapeutic areas including oncology, immunology, infectious diseases, ophthalmology, and diseases of the central nervous system. The diagnostics division provides a comprehensive range of products and services for early detection, prevention, diagnosis, and management of diseases, spanning laboratory diagnostics, tissue diagnostics, and diabetes care. Roche is committed to personalized healthcare, pioneering the development of targeted therapies and companion diagnostics that enable treatment decisions tailored to individual patients. The company invests heavily in research and development, maintaining a robust pipeline of innovative medicines and diagnostic solutions while collaborating with academic institutions, biotechnology companies, and healthcare partners worldwide. Headquartered in Basel, Switzerland, Roche operates globally with a presence in numerous countries, employing a diverse workforce of scientists, researchers, healthcare professionals, and business experts dedicated to transforming patient care and making a meaningful difference in the fight against serious diseases. Read more
Additional technologies used by Roche:
BlackBerry Enterprise Server
Apache Log4j
Exacta WMS
See 1,828 technologies
10
Lilly
Technologies used by the company: 1,556
Eli Lilly and Company is a global biopharmaceutical firm engaged in the discovery, development, manufacturing, and commercialization of prescription medicines. It focuses on areas such as diabetes, oncology, immunology, and neuroscience, serving pati ents across international markets through research-driven innovation. Read more
Additional technologies used by Lilly:
BlackBerry Enterprise Server
Exact MAX
Mastercam
See 1,556 technologies

Best Alternatives for PureCloud

Usage statistics of alternative technologies to PureCloud, based on Zoominfo's comprehensive dataset

Zendesk Talk 8x8 Contact Center Salesforce Service Cloud Five9 PureCloud

Products owned by Genesys

A closer look at Genesys's additional technologies: understanding their comprehensive range of digital tools and creative solutions

Genesys

CCaaS

Genesys Customer Engagement

Genesys Cloud CX

See more technologies

Additional top technologies lists

See additional lists of companies utilizing top technologies, ranked by revenue, size, and funding.

Frequently Asked Questions Regarding PureCloud

What is the PureCloud technology?

Genesys PureCloud is a cloud contact center solution that connects to phone, email, chat and social through one tool for better customer and employee engagement. For more information,

How many companies added the PureCloud technology in the last month?

4 companies added PureCloud to their tech stack in the last month.

What is PureCloud technology’s market share?

PureCloud market share is 2.68% out of all the technologies in the same category.

What companies are using PureCloud?

From the data gathered in Zoominfo, Mercedes-Benz Group, Humana, Dell Technologies, AXA, Target, are using the PureCloud technology. You can see the full list in the above results table.

How many companies are using PureCloud?

937 companies are using PureCloud.

Which industries do companies commonly use PureCloud for their needs?

Companies in Business Services, Retail, Manufacturing commonly use PureCloud.

What are the best alternatives for PureCloud?

According to Zoominfo’s data Zendesk Talk, 8x8 Contact Center, Salesforce Service Cloud, Five9, are competitors of PureCloud. For more information,

See more information about PureCloud

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937 companies using this technology