Top Companies Using PureCloud

Products
Product
ZoomInfo Copilot
AI sales agent
GTM Workspace
AI workspace for smarter GTM
GTM Studio
Build and run GTM workflows triggered by buying signals
ZoomInfo MCP
Connect your AI to verified B2B data
Sales
Company and contact database
Marketing
Actionable ABM platform
Talent
Source the best and brightest
Operations
Lead routing and data quality
Data as a Service
ZoomInfo data for your GTM systems
Talent Autopilot
AI recruiting agent
Platform
Cloud partners
Ready, set, integrate
Platform overview
Connect industry-leading data across your entire tech stack
Marketplace
Unify teams, strategies, and data-driven technologies
Professional Services
Labs
Bring your AI and data-driven playbook to life
Data services
White glove services for large-scale and complex data requests
Enrich. Segment. Activate.
Solutions
Intelligence
Contact & company search
Define markets, discover ideal buyers
Lead generation
Convert contacts into pipeline
Buyer intent
Reach ready-to-buy prospects
Website visitor tracking
Turn page views into pipeline
Engagement
Sales automation
Streamline phone and email outreach
Conversation intelligence
Analyze every interaction
Website chat
Identify, engage, and route visitors
Web form optimization
Ask for less, deliver more
Ads audiences
Paid social on your target accounts
Orchestration
Workflows
Kickstart go-to-market activities
CRM enrichment
Clean, updated CRM
Predictive modeling
Meet your next customer
Data management
Automate engagement-ready data
Zoominfo in ChatGPT
Verified B2B intelligence in ChatGPT
Enterprise
Transformative solutions for industry leaders
API
Deliver data across business systems & workflows
Our Data
Overview
Global coverage
GTM Developers
Resources
Learn
Blog
Case studies
Resource center
Events
AI sales coach
Free tools
GTM plays
Help center
Company
About us
Careers
Partner program
Newsroom
Pricing

Filter Companies By

You're signed out.

755 companies using this technology

By Genesys

Genesys PureCloud is a cloud contact center solution that connects to phone, email, chat and social through one tool for better customer and employee engagement.

Top industries utilizing this technology

Business Services
Retail
Manufacturing
Finance
Custom Software & IT Services

1-10 of 755 Companies using PureCloud

Sort companies by

Revenue

1
Mercedes-Benz Group
Technologies used by the company: 804
Autohaus Peter Marleaux is a Mercedes-Benz sales partner and service provider. The company offers a variety of new, demonstration, and used Mercedes-Benz vehicles, including electric models and certified pre-owned Junge Sterne vehicles. Its services include vehicle sales, leasing consultations, repairs, workshop services, and the sale of original parts and accessories. Additionally, the business provides specialized services for motorhomes, breakdown and damage assistance, and financial services for its customers. Read more
Additional technologies used by Mercedes-Benz Group:
Adobe Illustrator
Cinema 4D
Microsoft Project
See 804 technologies
2
Dell Technologies
Technologies used by the company: 2,201
Dell Technologies is a global technology company specializing in computer manufacturing and IT infrastructure solutions. The company provides a comprehensive range of hardware, software, cloud storage services, and virtual reality technologies. Found ed in 1984, Dell Technologies offers enterprise-level IT solutions across multiple industries, with operations spanning North America, Europe, Asia, and other global regions. The company maintains a diverse portfolio of technology products and services designed to support business and consumer computing needs worldwide. Read more
Additional technologies used by Dell Technologies:
BlackBerry Enterprise Server
Cinema 4D
Apache Log4j
See 2,201 technologies
3
Humana
Technologies used by the company: 1,795
Since 1961, Humana has been committed to helping people live healthy and happy. Our approach is simpleoffer personalized care from people who care. We do this by listening to our members and creating solutions to help them reach the best version of t hemselves. Were also deeply invested in towns and cities across the country, and we strive to support and improve communities at a local level. Read more
Additional technologies used by Humana:
BlackBerry Enterprise Server
Cinema 4D
Apache Log4j
See 1,795 technologies
4
AXA
Technologies used by the company: 1,388
AXA is a global insurance and financial services group focused on protecting people, property, and businesses. It operates across many regions, offering solutions in health, life, savings, property, and casualty insurance. The company emphasizes inno vation, sustainability, and responsible investment while aiming to support human progress and long term resilience. Read more
Additional technologies used by AXA:
Tealium
Adobe Campaign
Group Policy
See 1,388 technologies
5
Target
Technologies used by the company: 2,045
Target Corporation is a major American retail department store chain founded in 1902 and headquartered in Minneapolis. The company operates nearly 2,000 stores across the United States and maintains an e-commerce presence through Target.com. Target o ffers clothing, home goods, electronics, groceries, and other merchandise through its corporate-owned retail network and digital channels. Read more
Additional technologies used by Target:
BlackBerry Enterprise Server
Cinema 4D
Apache Log4j
See 2,045 technologies
6
Siemens
Technologies used by the company: 2,224
Siemens AG is a technology company focused on industry, infrastructure, transport, and healthcare. The company develops resource-efficient factories, resilient supply chains, smarter buildings and grids, cleaner and more comfortable transportation, a nd advanced healthcare solutions, creating technology that delivers real value to customers. By combining the real and digital worlds, it enables customers to transform their industries and markets, helping to improve everyday life for people worldwide. Read more
Additional technologies used by Siemens:
BlackBerry Enterprise Server
Drools
Mastercam
See 2,224 technologies
7
FedEx Corporate Services
Technologies used by the company: 2,038
FedEx is classified as a transportation and logistics company providing courier, express parcel delivery, freight transportation, e-commerce logistics, and supply chain services. The company operates integrated air and ground delivery networks suppor ting domestic and international shipping for businesses and consumers. Read more
Additional technologies used by FedEx Corporate Services:
BlackBerry Enterprise Server
Cinema 4D
Apache Log4j
See 2,038 technologies
8
NTT Group
Technologies used by the company: 1,785
NTT Group is a global telecommunications and ICT company that provides a wide range of services across domestic and international markets. Leveraging decades of expertise in communication networks, the company delivers innovative solutions in telecom munications, IT services, and digital infrastructure, supporting businesses and consumers with reliable, integrated connectivity and technology solutions. Read more
Additional technologies used by NTT Group:
BlackBerry Enterprise Server
Adobe Fireworks
IBM CICS
See 1,785 technologies
9
Roche
Technologies used by the company: 1,738
Roche is a global pioneer in pharmaceuticals and diagnostics, dedicated to advancing science to improve people's lives through innovative healthcare solutions. The Swiss-based company operates through two primary divisions: Pharmaceuticals and Diagno stics, making it one of the few healthcare companies with leading positions in both areas. Roche's pharmaceutical division focuses on developing and manufacturing prescription medicines across major therapeutic areas including oncology, immunology, infectious diseases, ophthalmology, and diseases of the central nervous system. The diagnostics division provides a comprehensive range of products and services for early detection, prevention, diagnosis, and management of diseases, spanning laboratory diagnostics, tissue diagnostics, and diabetes care. Roche is committed to personalized healthcare, pioneering the development of targeted therapies and companion diagnostics that enable treatment decisions tailored to individual patients. The company invests heavily in research and development, maintaining a robust pipeline of innovative medicines and diagnostic solutions while collaborating with academic institutions, biotechnology companies, and healthcare partners worldwide. Headquartered in Basel, Switzerland, Roche operates globally with a presence in numerous countries, employing a diverse workforce of scientists, researchers, healthcare professionals, and business experts dedicated to transforming patient care and making a meaningful difference in the fight against serious diseases. Read more
Additional technologies used by Roche:
BlackBerry Enterprise Server
Apache Log4j
Exacta WMS
See 1,738 technologies
10
Lilly
Technologies used by the company: 1,473
Eli Lilly and Company is a global biopharmaceutical firm engaged in the discovery, development, manufacturing, and commercialization of prescription medicines. It focuses on areas such as diabetes, oncology, immunology, and neuroscience, serving pati ents across international markets through research-driven innovation. Read more
Additional technologies used by Lilly:
BlackBerry Enterprise Server
Exact MAX
Mastercam
See 1,473 technologies

Best Alternatives for PureCloud

Usage statistics of alternative technologies to PureCloud, based on Zoominfo's comprehensive dataset

Zendesk Talk 8x8 Contact Center Salesforce Service Cloud Five9 CCaaS PureCloud

Products owned by Genesys

A closer look at Genesys's additional technologies: understanding their comprehensive range of digital tools and creative solutions

Genesys

CCaaS

Genesys Customer Engagement

Genesys Cloud CX

See more technologies

Additional top technologies lists

See additional lists of companies utilizing top technologies, ranked by revenue, size, and funding.

Frequently Asked Questions Regarding PureCloud

What is the PureCloud technology?

Genesys PureCloud is a cloud contact center solution that connects to phone, email, chat and social through one tool for better customer and employee engagement. For more information,

What is PureCloud technology’s market share?

PureCloud market share is 2.01% out of all the technologies in the same category.

What companies are using PureCloud?

From the data gathered in Zoominfo, Mercedes-Benz Group, Dell Technologies, Humana, AXA, Target, are using the PureCloud technology. You can see the full list in the above results table.

How many companies are using PureCloud?

755 companies are using PureCloud.

Which industries do companies commonly use PureCloud for their needs?

Companies in Business Services, Retail, Manufacturing commonly use PureCloud.

What are the best alternatives for PureCloud?

According to Zoominfo’s data Zendesk Talk, 8x8 Contact Center, Salesforce Service Cloud, Five9, CCaaS, are competitors of PureCloud. For more information,

See more information about PureCloud

Get Started with ZoomInfo

Sign Up for Free

Get started for free! No credit card needed. Enjoy up to 25 free contacts each month at no cost.

Supercharge Your Prospecting

Search ZoomInfo's database of 106M+ companies and 140M+ professionals to find your next lead.

Grow Your Business

Reveal both personal and business contact details, including emails and phone numbers, and close your most valuable buyers.

Most Searched Industries

Construction Law Firms & Legal Services Business Services Finance Manufacturing Agriculture Software Accounting & Accounting Services Retail Healthcare Energy, Utilities & Waste Treatment Telecommunications Transportation Real Estate

People Search Company Search

Filter Companies By

Industry

Location

Type

Size

You're signed out.

755 companies using this technology