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4,095 companies using this technology

By Genesys

Genesys is a provider of customer experience and call center solutions. Their products can be used from the cloud or on-premises.

Top industries utilizing this technology

Business Services
Custom Software & IT Services
Finance
Manufacturing
Media & Internet

1-10 of 4,095 Companies using Genesys

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1
Amazon
Technologies used by the company: 3,255
Amazon is a global e-commerce and cloud computing company founded in 1994 and headquartered in Seattle, Washington. The company operates through three main segments: North America, International, and Amazon Web Services (AWS). Amazon's retail platfor m offers millions of products across numerous categories through websites including amazon.com, amazon.ca, amazon.fr, amazon.de, and many others worldwide. The company manufactures electronic devices such as Kindle e-readers, Fire tablets, Fire TVs, and Echo smart speakers. Amazon provides services including AWS cloud computing, Kindle Direct Publishing for authors, marketplace platforms for third-party sellers, digital content streaming, and Amazon Prime membership program offering benefits like free shipping and media streaming. The company serves diverse customer segments including consumers, merchants, content creators, and enterprise clients across global markets. Read more
Additional technologies used by Amazon:
Apache Log4j
Ab Initio
Infinite Telecom
See 3,255 technologies
2
Walmart
Technologies used by the company: 2,828
Walmart Inc. engages in the operation of retail, wholesale, other units, and eCommerce worldwide. The company operates through three segments: Walmart U.S., Walmart International, and Sam's Club. It operates supercenters, supermarkets, hypermarkets, warehouse clubs, cash and carry stores, and discount stores under Walmart and Walmart Neighborhood Market brands; membership-only warehouse clubs; ecommerce websites, such as walmart.com.mx, walmart.ca, flipkart.com, PhonePe and other sites; and mobile commerce applications. The company offers grocery and consumables, including dairy, meat, bakery, deli, produce, dry, chilled or frozen packaged foods, alcoholic and nonalcoholic beverages, floral, snack foods, candy, other grocery items, health and beauty aids, paper goods, laundry and home care, baby care, pet supplies, and other consumable items; fuel, tobacco and other categories. It is also involved in the provision of health and wellness products covering pharmacy, optical and hearing services, and over-the-counter drugs and other medical products; and home and apparel including home improvement, outdoor living, gardening, furniture, apparel, jewelry, tools and power equipment, housewares, toys, seasonal items, mattresses and tire and battery centers. In addition, the company offers consumer electronics and accessories, software, video games, office supplies, appliances, and third-party gift cards. Further, it operates digital payment platforms; and offers financial services and related products, including money transfers, bill payments, money orders, check cashing, prepaid access, co-branded credit cards, installment lending, and earned wage access. Additionally, the company markets lines of merchandise under private brands, including Allswell, Athletic Works, Equate, and Free Assembly. Read more
Additional technologies used by Walmart:
BlackBerry Enterprise Server
Cinema 4D
Apache Log4j
See 2,828 technologies
3
Apple
Technologies used by the company: 2,511
Apple Inc. is an American multinational technology company headquartered in Cupertino, California, that designs, develops, and sells consumer electronics, computer software, and online services. Founded in 1976 by Steve Jobs, Steve Wozniak, and Ronal d Wayne, Apple has established itself as a global leader in innovation, known for creating premium products that integrate hardware, software, and services into a seamless ecosystem. The company's business model centers on delivering high-quality, user-friendly devices with distinctive industrial design and intuitive interfaces, complemented by a growing portfolio of digital services and subscription offerings. Apple operates through a vertically integrated approach, maintaining control over the entire product development process from design through manufacturing and retail distribution. The company's value proposition emphasizes product differentiation through proprietary technologies, seamless device integration, and a focus on user privacy and security. Apple serves diverse customer segments including tech enthusiasts, creative professionals, students, enterprises, and mass-market consumers through multiple channels including its iconic retail stores, online platforms, and authorized resellers worldwide. The company's integrated ecosystem strategy encourages customer loyalty by creating interconnected experiences across devices and services, positioning Apple as both a technology innovator and lifestyle brand. With substantial investments in research and development, Apple continues to explore emerging technologies while maintaining its commitment to design excellence, quality craftsmanship, and superior user experience that have defined the brand since its inception. Read more
Additional technologies used by Apple:
HEC-RAS
BlackBerry Enterprise Server
Cinema 4D
See 2,511 technologies
4
UnitedHealth Group
Technologies used by the company: 3,058
Founded in 1977, UnitedHealth Group is a leading health insurance and healthcare services company. The organization provides a comprehensive range of health insurance plans, including medical, dental, vision, and life insurance coverage for individua ls and businesses. UnitedHealth Group also offers healthcare delivery services, technology solutions, and pharmacy benefits management through its diverse portfolio of subsidiaries operating across multiple countries worldwide. Read more
Additional technologies used by UnitedHealth Group:
Apache Log4j
Ab Initio
Revolut for Business
See 3,058 technologies
5
CVS Health
Technologies used by the company: 2,913
CVS Health is building a world of health around every consumer. Their unmatched reach allows them to deliver high-quality, affordable health care when and how individuals choose. They are on a mission to deliver superior and more connected experience s, lower the cost of care and improve the health and well-being of those we serve. Read more
Additional technologies used by CVS Health:
rkt
CIENCE
JScript
See 2,913 technologies
6
McKesson
Technologies used by the company: 2,471
McKesson Corporation provides pharmaceuticals and medical supplies in the United States and internationally. The company operates in two segments, McKesson Distribution Solutions and McKesson Technology Solutions. The McKesson Distribution Solutions segment distributes branded and generic pharmaceutical drugs, and other healthcare-related products; and provides practice management, technology, clinical support, and business solutions to community-based oncology and other specialty practices. This segment also provides specialty pharmaceutical solutions for pharmaceutical manufacturers; and medical-surgical supply distribution, logistics, and other services to healthcare providers. In addition, this segment operates retail pharmacy chains in Europe and Canada, as well as supports independent pharmacy networks in North America and Europe; and supplies integrated pharmacy management systems, automated dispensing systems, and related services to retail, outpatient, central fill, specialty, and mail order pharmacies. This segment serves retail national accounts, including national and regional chains, food/drug combinations, mail order pharmacies, and mass merchandisers; and institutional healthcare providers, such as hospitals, health systems, integrated delivery networks, and long-term care providers, as well as offers its services to pharmaceutical manufacturers. The McKesson Technology Solutions segment provides clinical, financial, and supply chain management solutions to healthcare organizations. McKesson Corporation was founded in 1833 and is headquartered in San Francisco. Read more
Additional technologies used by McKesson:
BlackBerry Enterprise Server
Cinema 4D
Apache Log4j
See 2,471 technologies
7
Berkshire Hathaway
Technologies used by the company: 447
Berkshire Hathaway Inc. is a holding company that is headquartered in Omaha, Nebraska. Berkshire Hathaway and its subsidiaries engage in diverse business activities including insurance and reinsurance, utilities and energy, freight rail transportatio n, finance, manufacturing, retailing and services. Read more
Additional technologies used by Berkshire Hathaway:
Google Webmaster
BlackBerry Enterprise Server
Adobe Illustrator
See 447 technologies
8
Cencora
Technologies used by the company: 480
Established in 2023 and headquartered in Pennsylvania, Cencora is a leading pharmaceutical solutions organization centered on improving the lives of people and animals everywhere.
Additional technologies used by Cencora:
IBM SPSS
MATLAB
Microsoft Project
See 480 technologies
9
Volkswagen
Technologies used by the company: 1,153
Volkswagen AG, commonly known as Volkswagen Group, is a German multinational conglomerate automotive manufacturer headquartered in Wolfsburg, Lower Saxony, Germany. Founded in Berlin in 1937 and incorporated in Wolfsburg to manufacture the car that w ould become known as the Beetle, Volkswagen Group is one of the world's leading automobile manufacturers and the largest carmaker in Europe. In 2024, Volkswagen Group was the world's second-largest automaker by sales, the largest company in the European Union, and the largest car manufacturer in the world by revenue, ranking 11th on the Fortune Global 500 list of the world's largest companies. The company has maintained the largest market share in Europe for over two decades. Since the late 2000s, Volkswagen has been a publicly traded family business owned by Porsche SE, which in turn is half-owned but fully controlled by the Austrian-German Porsche and Piëch family. The Volkswagen Group comprises ten brands from five European countries: Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, Škoda, SEAT, CUPRA, Audi, Lamborghini, Bentley, Porsche, and Ducati. The company also owns controlling stakes in heavy commercial vehicle manufacturers through its listed subsidiary Traton, which includes International Motors, MAN, Scania, and Volkswagen Truck and Bus. The Group is divided into two primary divisions: the Automotive Division and the Financial Services Division, with Volkswagen Financial Services offering dealer and customer financing, leasing, banking, insurance activities, and fleet management. Volkswagen Group operates globally with 112 production facilities across 17 European countries and 10 countries in North and South America, Asia, and Africa, with operations in approximately 150 countries Read more
Additional technologies used by Volkswagen:
Centro
BlackBerry Enterprise Server
Adobe Illustrator
See 1,153 technologies
10
Microsoft
Technologies used by the company: 3,474
Microsoft Corp. engages in the provision of developing and marketing software and hardware services. Its products include operating systems for computing devices, servers, phones and intelligent devices. It also offers server applications for distrib uted computing environments, productivity applications, business solution applications, desktop and server management tools, software development tools, video games, and online advertising. It operates through the following segments: Productivity and Business Processes, Intelligent Cloud, and More Personal Computing. The Productivity and Business Processes segment consists of products and cloud services in portfolio of productivity, communication, and information services. It comprises of office commercial, office consumer, and Microsoft Enterprise Services dynamics business solutions. The Intelligent Cloud segment offers hybrid server products and cloud services. It comprises of server products and cloud services and enterprise services. The More Personal Computing segment comprises of windows, devices, gaming, and search advertising. The company was founded by William Henry Gates III in 1975 and is headquartered in Redmond, WA. Read more
Additional technologies used by Microsoft:
VirtualBox
Flippingbook
Apache Log4j
See 3,474 technologies

Best Alternatives for Genesys

Usage statistics of alternative technologies to Genesys, based on Zoominfo's comprehensive dataset

Qualtrics Appcues Pendo Genesys Sprinklr

Products owned by Genesys

A closer look at Genesys's additional technologies: understanding their comprehensive range of digital tools and creative solutions

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Genesys Customer Engagement

Genesys Cloud CX

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Additional top technologies lists

See additional lists of companies utilizing top technologies, ranked by revenue, size, and funding.

Frequently Asked Questions Regarding Genesys

What is the Genesys technology?

Genesys is a provider of customer experience and call center solutions. Their products can be used from the cloud or on-premises. For more information,

How many companies added the Genesys technology in the last month?

163 companies added Genesys to their tech stack in the last month.

What is Genesys technology’s market share?

Genesys market share is 6.20% out of all the technologies in the same category.

What companies are using Genesys?

From the data gathered in Zoominfo, Amazon, Walmart, Apple, UnitedHealth Group, CVS Health, are using the Genesys technology. You can see the full list in the above results table.

How many companies are using Genesys?

4095 companies are using Genesys.

Which industries do companies commonly use Genesys for their needs?

Companies in Business Services, Custom Software & IT Services, Finance commonly use Genesys.

What are the best alternatives for Genesys?

According to Zoominfo’s data Qualtrics, Appcues, Pendo, Sprinklr, are competitors of Genesys. For more information,

See more information about Genesys

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4,095 companies using this technology

By Genesys

Top industries utilizing this technology

Best Alternatives for Genesys

Products owned by Genesys

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Top Companies utilizing Oracle CX

Top Companies utilizing Alorica

Top Companies utilizing BMC End User Experience Management (EUEM)

Top Companies utilizing UserIQ

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Top Companies Using Genesys

4,095 companies using this technology

By Genesys

Companies adopted this tech in the last month

The market share of the technology in its category

Top industries utilizing this technology

Best Alternatives for Genesys

Products owned by Genesys

Additional top technologies lists

Top Companies utilizing Oracle CX

Top Companies utilizing Alorica

Top Companies utilizing BMC End User Experience Management (EUEM)

Top Companies utilizing UserIQ

Frequently Asked Questions Regarding Genesys

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