Alorica
Business Services · California, United States · 10K+ Employees
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Overview
Headquarters
5161 California Ave Ste 100, Irvine, Cal...Phone Number
(866) 256-7422Website
www.alorica.comRevenue
$20.5 BillionIndustry
ZI Rank: 4
Signal Type
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ZI Rank
7
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About Alorica
Alorica is a business process outsourcing (BPO) company that provides customer experience (CX) and customer support services to organizations across a wide range of industries. The company helps businesses manage customer interactions through contact centers, offering services such as customer care, technical support, sales, collections, content moderation, back-office operations, and digital support across voice, chat, email, social media, and other communication channels. By combining human expertise with technology and analytics, Alorica enables organizations to improve customer satisfaction, streamline operations, and deliver consistent customer experiences at scale.Explore more
Alorica Org Chart
KM
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HB
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JJ
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KB
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EJ
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JL
Controller
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Revenue
Number of Employees
Type
Funding
Founded In
Company Profile Activity
Activity Insights
Alorica is experiencing very low activity levels compared to other companies in the Business Services sector.
What does this means?
Alorica is drawing exceptional interest within the Business Services industry, suggesting notable developments or strong market momentum, learn more about Alorica.
Alorica financials insights
Gather financial insights about Alorica, including details on funding rounds, investors, total funding, and acquisitions, to gain a comprehensive understanding of their financial strategy.
2020
Debt
$750M
Alorica Tech Stack
A closer look at the technologies used by Alorica
Most Recent Scoops
Person-Based
Partnership, Proof of Concept (POC), Customer Service, Artificial Intelligence
Person-Based
Partnership, Customer Experience
Hiring Plans
Alorica has more open roles in Finance than it has had at any time in the past 9 months. Areas of expertise include: Operational Excellence, Finance, Accounting, IRS Regulations, Compliance Implementation, and Process Optimization.
Hiring Plans
Person-Based
Artificial Intelligence
Person-Based
Speech Recognition, Customer Service, Customer Experience
Alorica News & Media
Alorica Named Innovative Organization Winner in the 2026 BIG Innovation Awards
Alorica Inc., a global leader in digitally-powered customer experiences (CX), has been named an Innovative Organization winner in the 2026 BIG Innovation Awards, a global recognition program honoring companies that deliver applied innovation with measurable, real-world impact. The award recognizes Alorica’s ability to scale artificial intelligence across enterprise CX operations through Alorica IQ, the company’s digital […]Harry Folloder, Chief Digital & Technology Officer at Alorica – Interview Series - Unite.AI
Harry Folloder, Chief Digital & Technology Officer at Alorica, brings a blend of technical acumen and people-centric leadership to his role, having served in senior digital product and employee-experience positions before ascending to the CDTO role in January 2023. In…Verizon departs Uruguay, leaving 265 unemployed
Telecommunications multinational Verizon's decision to shift its Uruguayan operations to Chile has resulted in the layoff of 265 workers hired by Alorica, a third-party provider handling customer services for the US giant from a free trade zone in Montevideo.Alorica Named CMP Research Best of the Best for Employee Experience at Largest CX Industry Event of the Year
IRVINE, Calif.--(BUSINESS WIRE)-- #alorica--Alorica wins CMP Research's Best of the Best Employee Experience at CCW Excellence Awards
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Alorica is a business process outsourcing (BPO) company that provides customer experience (CX) and customer support services to organizations across a wide range of industries. The company helps businesses manage customer interactions through contact centers, offering services such as customer care, technical support, sales, collections, content mo... Read More
