Top Companies Using NICE inContact

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ZoomInfo Copilot
AI sales agent
GTM Workspace
AI workspace for smarter GTM
GTM Studio
Build and run GTM workflows triggered by buying signals
ZoomInfo MCP
Connect your AI to verified B2B data
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Company and contact database
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Actionable ABM platform
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Source the best and brightest
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Lead routing and data quality
Data as a Service
ZoomInfo data for your GTM systems
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Ready, set, integrate
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Connect industry-leading data across your entire tech stack
Marketplace
Unify teams, strategies, and data-driven technologies
Professional Services
Labs
Bring your AI and data-driven playbook to life
Data services
White glove services for large-scale and complex data requests
Enrich. Segment. Activate.
Solutions
Intelligence
Contact & company search
Define markets, discover ideal buyers
Lead generation
Convert contacts into pipeline
Buyer intent
Reach ready-to-buy prospects
Website visitor tracking
Turn page views into pipeline
Engagement
Sales automation
Streamline phone and email outreach
Conversation intelligence
Analyze every interaction
Website chat
Identify, engage, and route visitors
Web form optimization
Ask for less, deliver more
Ads audiences
Paid social on your target accounts
Orchestration
Workflows
Kickstart go-to-market activities
CRM enrichment
Clean, updated CRM
Predictive modeling
Meet your next customer
Data management
Automate engagement-ready data
Zoominfo in ChatGPT
Verified B2B intelligence in ChatGPT
Enterprise
Transformative solutions for industry leaders
API
Deliver data across business systems & workflows
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131 companies using this technology

By NICE

inContact Cloud Contact Center Platform it helps organizations in their industry. This services drive to Business Consulting For Contact Centers, Professional Services Overview, Customer Support and Training. It has a flexible training options such as Instructor-Led Classroom Training, Instructor-Led Virtual Education and Self-paced eLearning. Read more

Top industries utilizing this technology

Business Services
Custom Software & IT Services
Telecommunications
Finance
Manufacturing

1-10 of 131 Companies using NICE inContact

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Revenue

1
Walmart
Technologies used by the company: 2,833
Walmart Inc. engages in the operation of retail, wholesale, other units, and eCommerce worldwide. The company operates through three segments: Walmart U.S., Walmart International, and Sam's Club. It operates supercenters, supermarkets, hypermarkets, warehouse clubs, cash and carry stores, and discount stores under Walmart and Walmart Neighborhood Market brands; membership-only warehouse clubs; ecommerce websites, such as walmart.com.mx, walmart.ca, flipkart.com, PhonePe and other sites; and mobile commerce applications. The company offers grocery and consumables, including dairy, meat, bakery, deli, produce, dry, chilled or frozen packaged foods, alcoholic and nonalcoholic beverages, floral, snack foods, candy, other grocery items, health and beauty aids, paper goods, laundry and home care, baby care, pet supplies, and other consumable items; fuel, tobacco and other categories. It is also involved in the provision of health and wellness products covering pharmacy, optical and hearing services, and over-the-counter drugs and other medical products; and home and apparel including home improvement, outdoor living, gardening, furniture, apparel, jewelry, tools and power equipment, housewares, toys, seasonal items, mattresses and tire and battery centers. In addition, the company offers consumer electronics and accessories, software, video games, office supplies, appliances, and third-party gift cards. Further, it operates digital payment platforms; and offers financial services and related products, including money transfers, bill payments, money orders, check cashing, prepaid access, co-branded credit cards, installment lending, and earned wage access. Additionally, the company markets lines of merchandise under private brands, including Allswell, Athletic Works, Equate, and Free Assembly. Read more
Additional technologies used by Walmart:
BlackBerry Enterprise Server
Cinema 4D
Apache Log4j
See 2,833 technologies
2
CVS Health
Technologies used by the company: 2,913
CVS Health is a diversified healthcare company providing healthcare services, pharmacy care, health benefits, and consumer health solutions. Its businesses include CVS Pharmacy, CVS Caremark, CVS Specialty, Aetna, and Oak Street Health. The company s erves individuals, employers, health plans, and government organizations through retail pharmacies, prescription benefit management, specialty pharmacy, insurance, primary care, and other healthcare services, with a focus on improving access, affordability, and health outcomes. Read more
Additional technologies used by CVS Health:
BlackBerry Enterprise Server
IBM Retail Environment for SUSE Linux
Apache Log4j
See 2,913 technologies
3
Microsoft
Technologies used by the company: 3,482
Microsoft Corp. engages in the provision of developing and marketing software and hardware services. Its products include operating systems for computing devices, servers, phones and intelligent devices. It also offers server applications for distrib uted computing environments, productivity applications, business solution applications, desktop and server management tools, software development tools, video games, and online advertising. It operates through the following segments: Productivity and Business Processes, Intelligent Cloud, and More Personal Computing. The Productivity and Business Processes segment consists of products and cloud services in portfolio of productivity, communication, and information services. It comprises of office commercial, office consumer, and Microsoft Enterprise Services dynamics business solutions. The Intelligent Cloud segment offers hybrid server products and cloud services. It comprises of server products and cloud services and enterprise services. The More Personal Computing segment comprises of windows, devices, gaming, and search advertising. The company was founded by William Henry Gates III in 1975 and is headquartered in Redmond, WA. Read more
Additional technologies used by Microsoft:
Apache Log4j
Exact MAX
Ab Initio
See 3,482 technologies
4
General Motors
Technologies used by the company: 2,517
General Motors Company designs, builds, and sells cars, trucks, crossovers, and automobile parts worldwide. The company operates through GM North America, GM Europe, GM International Operations, GM South America, and GM Financial segments. It markets its vehicles primarily under the Buick, Cadillac, Chevrolet, GMC, Holden, Opel, Vauxhall, Baojun, Jiefang, and Wuling brand names. The company also sells cars, trucks, and crossovers to dealers for consumer retail sales, as well as to fleet customers, including daily rental car companies, commercial fleet customers, leasing companies, and governments. In addition, it offers connected safety, security and mobility solutions, and information technology services. The company, through its subsidiary, General Motors Financial Company, Inc., provides automotive financing services. General Motors Company was founded in 1897 and is based in Detroit. Read more
Additional technologies used by General Motors:
Cinema 4D
IBM Retail Environment for SUSE Linux
Apache Log4j
See 2,517 technologies
5
Verizon
Technologies used by the company: 3,530
Verizon is a global telecommunications and technology company that provides a comprehensive portfolio of communication, connectivity, digital, and technology solutions for consumers, businesses, government agencies, and organizations across diverse i ndustries. The company is committed to connecting people, businesses, and communities through reliable network infrastructure, advanced digital technologies, and innovative services that enable communication, collaboration, entertainment, and productivity. Read more
Additional technologies used by Verizon:
Apache Log4j
Ab Initio
Revolut for Business
See 3,530 technologies
6
Comcast
Technologies used by the company: 2,553
Comcast Corporation is a leading American multinational media, telecommunications, and technology company. It delivers broadband, cable television, phone, wireless, streaming, and digital services to residential and business customers worldwide and o wns major media and entertainment businesses including NBCUniversal and Sky Read more
Additional technologies used by Comcast:
Advisory Board
BlackBerry Enterprise Server
Cinema 4D
See 2,553 technologies
7
Lenovo
Technologies used by the company: 1,446
Lenovo Group Limited is a global technology company that develops, manufactures, and markets a broad range of technology products and services. The company’s offerings include personal computers (PCs), laptops, desktops, servers, workstations, mobile Internet devices such as tablets and smartphones, as well as storage and networking products. Lenovo also provides software and hardware repair services, distributes consumer electronics, and supports enterprise solutions through global supply chain, business planning, and management services. Operating across major regions including China, Asia Pacific, Europe-Middle East-Africa, and the Americas, Lenovo serves both commercial and consumer customers worldwide. Read more
Additional technologies used by Lenovo:
JFrog Artifactory
Apache Kafka
FirstRain
See 1,446 technologies
8
Caterpillar
Technologies used by the company: 1,978
Caterpillar Inc. is a global manufacturing company that designs and produces construction, mining, and energy equipment. It supplies machinery, engines, and power systems used across infrastructure, resource industries, and transportation, while also offering financial services to support customers worldwide. Read more
Additional technologies used by Caterpillar:
BlackBerry Enterprise Server
Cinema 4D
Apache Log4j
See 1,978 technologies
9
Accenture
Technologies used by the company: 3,186
Accenture is a leading global professional services company that helps the world’s top businesses, governments, and other organizations build their digital core, optimize operations, accelerate revenue growth, and enhance citizen services—creating ta ngible value at speed and scale. Technology lies at the heart of today’s change, and Accenture is recognized as one of the world’s leaders in driving that change through strong ecosystem relationships. The company combines its strength in technology and leadership in cloud, data, and AI with unmatched industry experience, functional expertise, and global delivery capabilities. Its broad range of services, solutions, and assets span Strategy & Consulting, Technology, Operations, Industry X, and Song. With a culture of shared success and a commitment to creating 360° value, Accenture helps clients reinvent themselves and build trusted, lasting relationships. The company measures its success by the 360° value it creates for clients, employees, shareholders, partners, and communities. Read more
Additional technologies used by Accenture:
IBM Blueworks Live
macOS
Apache Log4j
See 3,186 technologies
10
Deloitte
Technologies used by the company: 4,094
Deloitte is a global professional services organization providing audit and assurance, consulting, financial advisory, risk advisory, tax, legal and related services. Its capabilities also span cybersecurity, AI and data, enterprise technology, human capital and business process solutions. Deloitte serves organizations across a wide range of industries, helping clients manage complex challenges, transform operations, navigate risks, and drive sustainable growth. Read more
Additional technologies used by Deloitte:
Apache Log4j
Nerdio
Ab Initio
See 4,094 technologies

Best Alternatives for NICE inContact

Usage statistics of alternative technologies to NICE inContact, based on Zoominfo's comprehensive dataset

Zendesk Talk 8x8 Contact Center Salesforce Service Cloud Five9 CCaaS NICE inContact

Products owned by NICE

A closer look at NICE's additional technologies: understanding their comprehensive range of digital tools and creative solutions

Nice Actimize

NICE Systems

NICE IEX Workforce Management (Formerly TotalView)

NICE Call Recording

Satmetrix

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Additional top technologies lists

See additional lists of companies utilizing top technologies, ranked by revenue, size, and funding.

Frequently Asked Questions Regarding NICE inContact

What is the NICE inContact technology?

How many companies added the NICE inContact technology in the last month?

21 companies added NICE inContact to their tech stack in the last month.

What is NICE inContact technology’s market share?

NICE inContact market share is 0.36% out of all the technologies in the same category.

What companies are using NICE inContact?

From the data gathered in Zoominfo, Walmart, CVS Health, Microsoft, General Motors, Verizon, are using the NICE inContact technology. You can see the full list in the above results table.

How many companies are using NICE inContact?

131 companies are using NICE inContact.

Which industries do companies commonly use NICE inContact for their needs?

Companies in Business Services, Custom Software & IT Services, Telecommunications commonly use NICE inContact.

What are the best alternatives for NICE inContact?

According to Zoominfo’s data Zendesk Talk, 8x8 Contact Center, Salesforce Service Cloud, Five9, CCaaS, are competitors of NICE inContact. For more information,

See more information about NICE inContact

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131 companies using this technology