Top Companies Using Interactive Intelligence Customer Interaction Center

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135 companies using this technology

By Genesys

Interactive Intelligence Customer Interaction Center is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. It is build to have solutions that mirror natural communication and work the way customer think.

Top industries utilizing this technology

Business Services
Finance
Insurance
Manufacturing
Retail

1-10 of 135 Companies using Interactive Intelligence Customer Interaction Center

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Revenue

1
UnitedHealth Group
Technologies used by the company: 3,068
Founded in 1977, UnitedHealth Group is a leading health insurance and healthcare services company. The organization provides a comprehensive range of health insurance plans, including medical, dental, vision, and life insurance coverage for individua ls and businesses. UnitedHealth Group also offers healthcare delivery services, technology solutions, and pharmacy benefits management through its diverse portfolio of subsidiaries operating across multiple countries worldwide. Read more
Additional technologies used by UnitedHealth Group:
Apache Log4j
Ab Initio
Revolut for Business
See 3,068 technologies
2
Cigna
Technologies used by the company: 2,115
The Cigna Group is a global health company committed to improving health and vitality. We relentlessly challenge ourselves to partner and innovate solutions for better health. Our global workforce works through Cigna Healthcare and Evernorth Health S ervices to fulfill the customer relationships we serve. Read more
Additional technologies used by Cigna:
BlackBerry Enterprise Server
Apache Log4j
Adobe Fireworks
See 2,115 technologies
3
Cardinal Health
Technologies used by the company: 1,813
Cardinal Health is a prominent healthcare services and products company that supports hospitals, pharmacies, and other care providers with a wide range of essential solutions. Its operations include the distribution of pharmaceuticals and medical sup plies, along with services that help improve efficiency across the healthcare supply chain. The organization focuses on enhancing patient care by ensuring timely access to critical products while maintaining high standards of quality and compliance. Through innovation and strong industry partnerships, it plays an important role in strengthening healthcare systems and enabling better outcomes for patients and providers alike. Read more
Additional technologies used by Cardinal Health:
BlackBerry Enterprise Server
Apache Log4j
Adobe Fireworks
See 1,813 technologies
4
JPMorgan Chase
Technologies used by the company: 3,395
Headquartered in New York, NY, JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with operations worldwide. Founded in 1968, the firm provides services in investment banking, commercial banking, asset management, financial transaction processing, and consumer and small business banking under the J.P. Morgan and Chase brands. Read more
Additional technologies used by JPMorgan Chase:
Apache Log4j
Logback
Ab Initio
See 3,395 technologies
5
Home Depot
Technologies used by the company: 1,871
The Home Depot, Inc. operates as a home improvement retailer in the United States and internationally. It sells various building materials, home improvement products, lawn and garden products, and décor products, as well as facilities maintenance, re pair, and operations products. The company also offers installation services for flooring, water heaters, bath, garage doors, cabinets, cabinet makeovers, countertops, sheds, furnaces and central air systems, and windows. In addition, it provides tool and equipment rental services. The company primarily serves homeowners; and professional renovators/remodelers, general contractors, maintenance professionals, handymen, property managers, and building service contractors, as well as specialty tradesmen, such as electricians, plumbers, and painters. It sells its products through websites, including homedepot.com; homedepot.ca and homedepot.com.mx; blinds.com, justblinds.com, and americanblinds.com for custom window coverings; thecompanystore.com, an online site for textiles and décor products; hdsupply.com for maintenance, repair, and operations (MRO) products and related services; and The Home Depot stores. The Home Depot, Inc. was incorporated in 1978 and is headquartered in Atlanta, Georgia. Read more
Additional technologies used by Home Depot:
BlackBerry Enterprise Server
IBM Retail Environment for SUSE Linux
Apache Log4j
See 1,871 technologies
6
Verizon
Technologies used by the company: 3,527
Verizon Enterprise Solutions provides network, security, and communications services to business and government clients. The division offers cloud computing, managed services, and IoT solutions to help organizations operate efficiently. Verizon Enter prise serves mid-sized businesses to global enterprises with customized technology solutions. Read more
Additional technologies used by Verizon:
Apache Log4j
Ab Initio
Revolut for Business
See 3,527 technologies
7
AT&T
Technologies used by the company: 3,539
AT&T delivers telecommunications services including wireless, broadband, and entertainment to consumers and businesses across the United States. The company operates one of America's largest mobile networks alongside fiber internet and television dis tribution systems. AT&T serves millions of customers through retail stores, digital channels, and business service teams. Read more
Additional technologies used by AT&T:
Apache Log4j
HEAT Cloud IT Service Management
Ab Initio
See 3,539 technologies
8
T-Mobile
Technologies used by the company: 2,717
Founded in 1994, T-Mobile US, Inc. provides wireless voice and data services in the United States, Puerto Rico and the U.S. Virgin Islands also serving as the host network for many mobile virtual network operators. T-Mobile is headquartered in Bellev ue, WA. Read more
Additional technologies used by T-Mobile:
UKG Pro Workforce Management
Cisco 3700 Series Multiservice Access Routers
EMC Datacenter Hardware
See 2,717 technologies
9
MetLife
Technologies used by the company: 1,800
MetLife is a prominent global insurance and financial services company that provides a wide range of protection products and services to individuals, businesses, and institutions worldwide. The company offers comprehensive life insurance solutions, i ncluding term life, whole life, and universal life policies, as well as dental and vision insurance, disability insurance, and accident and health coverage. MetLife serves diverse customer segments through multiple distribution channels, including direct sales, brokers, financial advisors, and workplace benefits programs. The company has established a strong presence in employee benefits, providing group insurance and retirement solutions to employers of various sizes across different industries. MetLife's product portfolio extends beyond traditional insurance to include annuities, investment products, and retirement planning services designed to help customers achieve financial security throughout their lives. With a legacy spanning over a century, MetLife has built a reputation for financial strength and stability, operating across numerous countries and serving millions of customers globally. The company continues to evolve its offerings by incorporating digital technologies and innovative solutions to meet changing customer needs while maintaining its commitment to helping individuals and organizations navigate life's challenges and opportunities with confidence. Read more
Additional technologies used by MetLife:
BlackBerry Enterprise Server
Apache Log4j
Adobe Fireworks
See 1,800 technologies
10
Lockheed Martin
Technologies used by the company: 3,180
Lockheed Martin Corporation is a global aerospace and defense company engaged in the research, design, development, and manufacture of advanced technology systems and services. Operating through Aeronautics, Missiles and Fire Control, Rotary and Miss ion Systems, and Space segments, it delivers aircraft, defense systems, satellites, and mission solutions, primarily serving the U.S. government and international customers. Read more
Additional technologies used by Lockheed Martin:
Apache Log4j
HEAT Cloud IT Service Management
Ab Initio
See 3,180 technologies

Best Alternatives for Interactive Intelligence Customer Interaction Center

Usage statistics of alternative technologies to Interactive Intelligence Customer Interaction Center, based on Zoominfo's comprehensive dataset

Zendesk Talk 8x8 Contact Center Salesforce Service Cloud Five9 PureCloud Interactive Intelligence Customer Interaction Center

Products owned by Genesys

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Genesys Cloud CX

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Additional top technologies lists

See additional lists of companies utilizing top technologies, ranked by revenue, size, and funding.

Frequently Asked Questions Regarding Interactive Intelligence Customer Interaction Center

What is the Interactive Intelligence Customer Interaction Center technology?

What is Interactive Intelligence Customer Interaction Center technology’s market share?

Interactive Intelligence Customer Interaction Center market share is 0.39% out of all the technologies in the same category.

What companies are using Interactive Intelligence Customer Interaction Center?

From the data gathered in Zoominfo, UnitedHealth Group, Cigna, Cardinal Health, JPMorgan Chase, Home Depot, are using the Interactive Intelligence Customer Interaction Center technology. You can see the full list in the above results table.

How many companies are using Interactive Intelligence Customer Interaction Center?

135 companies are using Interactive Intelligence Customer Interaction Center.

Which industries do companies commonly use Interactive Intelligence Customer Interaction Center for their needs?

Companies in Business Services, Finance, Insurance commonly use Interactive Intelligence Customer Interaction Center.

What are the best alternatives for Interactive Intelligence Customer Interaction Center?

According to Zoominfo’s data Zendesk Talk, 8x8 Contact Center, Salesforce Service Cloud, Five9, PureCloud, are competitors of Interactive Intelligence Customer Interaction Center. For more information,

See more information about Interactive Intelligence Customer Interaction Center