Top Companies Using Echopass

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ZoomInfo Copilot
AI sales agent
GTM Workspace
AI workspace for smarter GTM
GTM Studio
Build and run GTM workflows triggered by buying signals
ZoomInfo MCP
Connect your AI to verified B2B data
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Company and contact database
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Actionable ABM platform
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Source the best and brightest
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Lead routing and data quality
Data as a Service
ZoomInfo data for your GTM systems
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Ready, set, integrate
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Connect industry-leading data across your entire tech stack
Marketplace
Unify teams, strategies, and data-driven technologies
Professional Services
Labs
Bring your AI and data-driven playbook to life
Data services
White glove services for large-scale and complex data requests
Enrich. Segment. Activate.
Solutions
Intelligence
Contact & company search
Define markets, discover ideal buyers
Lead generation
Convert contacts into pipeline
Buyer intent
Reach ready-to-buy prospects
Website visitor tracking
Turn page views into pipeline
Engagement
Sales automation
Streamline phone and email outreach
Conversation intelligence
Analyze every interaction
Website chat
Identify, engage, and route visitors
Web form optimization
Ask for less, deliver more
Ads audiences
Paid social on your target accounts
Orchestration
Workflows
Kickstart go-to-market activities
CRM enrichment
Clean, updated CRM
Predictive modeling
Meet your next customer
Data management
Automate engagement-ready data
Zoominfo in ChatGPT
Verified B2B intelligence in ChatGPT
Enterprise
Transformative solutions for industry leaders
API
Deliver data across business systems & workflows
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24 companies using this technology

By Genesys

Echopass is a cloud-based contact center solution that provides integrated multichannel customer service capabilities, including voice, email, chat, and social media interactions.

Top industries utilizing this technology

Business Services
Insurance
Finance
Manufacturing
Call Centers & Business Centers

1-10 of 24 Companies using Echopass

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Revenue

1
Blue Cross Blue Shield
Technologies used by the company: 1,466
Blue Cross Blue Shield was founded in 1929. This company provides both individual & family health insurance. Their headquarters are located in Chicago, Illinois.
Additional technologies used by Blue Cross Blue Shield:
BlackBerry Enterprise Server
Adobe Illustrator
Apache Log4j
See 1,466 technologies
2
Humana
Technologies used by the company: 1,886
Since 1961, Humana has been committed to helping people live healthy and happy. Our approach is simpleoffer personalized care from people who care. We do this by listening to our members and creating solutions to help them reach the best version of t hemselves. Were also deeply invested in towns and cities across the country, and we strive to support and improve communities at a local level. Read more
Additional technologies used by Humana:
BlackBerry Enterprise Server
Cinema 4D
Apache Log4j
See 1,886 technologies
3
Dell Technologies
Technologies used by the company: 2,319
Dell Technologies is a global technology company specializing in computer manufacturing and IT infrastructure solutions. The company provides a comprehensive range of hardware, software, cloud storage services, and virtual reality technologies. Found ed in 1984, Dell Technologies offers enterprise-level IT solutions across multiple industries, with operations spanning North America, Europe, Asia, and other global regions. The company maintains a diverse portfolio of technology products and services designed to support business and consumer computing needs worldwide. Read more
Additional technologies used by Dell Technologies:
BlackBerry Enterprise Server
Cinema 4D
Apache Log4j
See 2,319 technologies
4
Sony
Technologies used by the company: 1,177
Sony Group Corporation designs, develops, produces, and sells electronic equipment, instruments, and devices for the consumer, professional, and industrial markets in Japan, the United States, Europe, China, the Asia-Pacific, and internationally. The company distributes software titles and add-on content through digital networks; network services related to game, video, and music content; and home gaming consoles, packaged and game software, and peripheral devices. It also develops, produces, markets, and distributes recorded music; publishes music; and produces and distributes animation titles, game applications, and various services for music and visual products. In addition, the company produces, acquires, and distributes live-action and animated motion pictures for theatrical release, as well as scripted and animated series, unscripted reality or light entertainment, daytime serials, game shows, television movies, and miniseries and other television programs; operation of television networks and direct-to-consumer streaming services; operates a visual effects and animation unit; and manages a studio facility. Further, it researches, develops, designs, produces, markets, distributes, sells, and services televisions, and video and sound products; interchangeable lens, as well as compact digital, and consumer and professional video cameras; projectors and medical equipment; mobile phones, accessories, and applications; and metal oxide semiconductor image sensors, charge-coupled devices, integration systems, and other semiconductors. Additionally, it offers Internet broadband network services; recording media, and storage media products; and life and non-life insurance, banking, and other services, as well as creates and distributes content for PCs and mobile phones Read more
Additional technologies used by Sony:
BlackBerry Enterprise Server
Adobe Illustrator
Cinema 4D
See 1,177 technologies
5
IBM
Technologies used by the company: 5,017
IBM is a global technology and consulting company that helps organizations transform through innovation, software, and advanced infrastructure. The company works closely with clients, partners, and ecosystems to solve complex challenges and create im pactful solutions. With deep expertise in computing, data, and enterprise services, IBM focuses on turning ideas into practical technologies that help businesses and societies operate more effectively. Read more
Additional technologies used by IBM:
Apache Log4j
Logback
Exact MAX
See 5,017 technologies
6
American Express
Technologies used by the company: 2,453
American Express operates as a global financial services organization specializing in payment solutions and travel services for both consumers and businesses. The company has built its operations around a comprehensive ecosystem of charge and credit card products designed to meet diverse spending and financial management needs across multiple customer segments and industries. The organization's service portfolio extends beyond traditional payment cards to encompass a broad range of financial products and solutions. American Express offers network services that facilitate transaction processing and merchant relationships, expense management tools that help organizations track and control spending, and prepaid products that provide flexible payment alternatives. These offerings work in concert to create an integrated platform addressing various aspects of financial management and commerce. Travel-related services form a significant component of American Express's value proposition, providing customers with benefits and support designed to enhance travel experiences. The company combines its payment infrastructure with travel expertise to deliver services that extend beyond transaction processing to include travel planning, booking assistance, and customer support tailored to the needs of frequent and occasional travelers alike. Operating on a global scale, American Express serves a diverse customer base ranging from individual consumers to large multinational enterprises. Read more
Additional technologies used by American Express:
BlackBerry Enterprise Server
Apache Log4j
Dropwizard
See 2,453 technologies
7
GSK
Technologies used by the company: 1,910
GSK plc is a British multinational pharmaceutical and biotechnology company headquartered in London, United Kingdom. Established in 2000 through the merger of Glaxo Wellcome and SmithKline Beecham, GSK is the tenth-largest pharmaceutical company glob ally. The company discovers, develops, manufactures, and delivers medicines and vaccines with a research and development focus on four primary therapeutic areas: respiratory, immunology and inflammation, oncology, HIV, and infectious diseases. GSK's product portfolio includes specialty medicines, vaccines, and general medicines targeting conditions such as HIV, respiratory diseases, cancer, immuno-inflammation, anti-viral, central nervous system disorders, metabolic conditions, cardiovascular disease, urogenital conditions, anti-bacterial treatments, dermatology, and rare diseases. The company also offers over-the-counter products for pain relief, oral health, nutrition, skin health, and gastrointestinal diseases. GSK has a primary listing on the London Stock Exchange and is a constituent of the FTSE 100 Index. In July 2024, the company moved its global headquarters to New Oxford Street in central London, positioning itself within the city's Knowledge Quarter near world-class science and academic institutions including the Francis Crick Institute and King's College London. The new headquarters houses approximately 3,000 employees including the global leadership team and teams supporting research and development, supply chain, commercial operations, and corporate functions. GSK sells its products through wholesalers, pharmacies, hospitals, physicians, and other healthcare groups globally, aiming to positively impact the health of 2.5 billion people by the end of the decade. Read more
Additional technologies used by GSK:
BlackBerry Enterprise Server
Cinema 4D
Adobe Fireworks
See 1,910 technologies
8
The Hartford
Technologies used by the company: 1,332
The Hartford is a U.S.-based insurance and financial services company offering property and casualty insurance, group benefits, and investment products. It provides coverage for individuals and businesses, with a focus on risk management, employee be nefits, and long-term financial protection. Read more
Additional technologies used by The Hartford:
BlackBerry Enterprise Server
Adobe Illustrator
Apache Log4j
See 1,332 technologies
9
Alorica
Technologies used by the company: 743
Alorica is a global leader in customer experience and digital transformation services, empowering brands worldwide to create meaningful connections with their customers. The company draws deep managed services expertise and performance excellencecomb ined with advanced analytics, automation and AI-enabled capabilitiesto build long-term customer loyalty and drive operational efficiency. Read more
Additional technologies used by Alorica:
Adobe Photoshop
VMware Server
Adobe Captivate
See 743 technologies
10
Aon
Technologies used by the company: 1,616
Aon plc provides risk management services, insurance and reinsurance brokerage, and human resource consulting and outsourcing services worldwide. The company operates through two segments, Risk Solutions and HR Solutions. The Risk Solutions segment o ffers retail brokerage services, including affinity products, managing general underwriting, placement, captive management services, and data and analytics; risk management solutions for property liability, general liability, professional liability, directors' and officers' liability, transaction liability, cyber liability, workers' compensation, and various healthcare products; and health and benefits consulting services comprising structuring, funding, and administering employee benefit programs. This segment also provides advisory services to technology, financial services, agribusiness, aviation, construction, health care, energy, and other industries. In addition, this segment offers reinsurance brokerage services for treaty and facultative reinsurance, as well as specialty lines, such as professional liability, workers' compensation, accident, life, and health; actuarial, enterprise risk management, catastrophe management, and rating agency advisory services; and capital management transaction and advisory services for insurance and reinsurance clients. The HR Solutions segment offers human capital services in the areas of retirement, compensation, strategic human capital, investment consulting, benefits administration, exchanges, and human resource business process outsourcing. It provides products and services primarily under the Aon Hewitt brand. Aon plc was founded in 1919 and is headquartered in London, the United Kingdom. Read more
Additional technologies used by Aon:
BlackBerry Enterprise Server
Apache Log4j
IBM CICS
See 1,616 technologies

Best Alternatives for Echopass

Usage statistics of alternative technologies to Echopass, based on Zoominfo's comprehensive dataset

Level 3 Communications Verizon Wireless Windstream Communications Microsoft Windows Phone 3CX Echopass

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Additional top technologies lists

See additional lists of companies utilizing top technologies, ranked by revenue, size, and funding.

Frequently Asked Questions Regarding Echopass

What is the Echopass technology?

Echopass is a cloud-based contact center solution that provides integrated multichannel customer service capabilities, including voice, email, chat, and social media interactions. For more information,

What is Echopass technology’s market share?

Echopass market share is 0.07% out of all the technologies in the same category.

What companies are using Echopass?

From the data gathered in Zoominfo, Blue Cross Blue Shield, Humana, Dell Technologies, Sony, IBM, are using the Echopass technology. You can see the full list in the above results table.

How many companies are using Echopass?

24 companies are using Echopass.

Which industries do companies commonly use Echopass for their needs?

Companies in Business Services, Insurance, Finance commonly use Echopass.

What are the best alternatives for Echopass?

According to Zoominfo’s data Level 3 Communications, Verizon Wireless, Windstream Communications, Microsoft Windows Phone, 3CX, are competitors of Echopass. For more information,

See more information about Echopass