Top Companies Using Genesys CTI

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50 companies using this technology

By Genesys

Genesys CTI is a computer telephony integration solution developed by Genesys that connects telephone systems with business applications to enable intelligent call routing and customer interaction management.

Top industries utilizing this technology

Business Services
Custom Software & IT Services
Finance
Banking
Energy, Utilities & Waste

1-10 of 50 Companies using Genesys CTI

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1
Apple
Technologies used by the company: 2,335
Apple Inc. is an American multinational technology company headquartered in Cupertino, California, that designs, develops, and sells consumer electronics, computer software, and online services. Founded in 1976 by Steve Jobs, Steve Wozniak, and Ronal d Wayne, Apple has established itself as a global leader in innovation, known for creating premium products that integrate hardware, software, and services into a seamless ecosystem. The company's business model centers on delivering high-quality, user-friendly devices with distinctive industrial design and intuitive interfaces, complemented by a growing portfolio of digital services and subscription offerings. Apple operates through a vertically integrated approach, maintaining control over the entire product development process from design through manufacturing and retail distribution. The company's value proposition emphasizes product differentiation through proprietary technologies, seamless device integration, and a focus on user privacy and security. Apple serves diverse customer segments including tech enthusiasts, creative professionals, students, enterprises, and mass-market consumers through multiple channels including its iconic retail stores, online platforms, and authorized resellers worldwide. The company's integrated ecosystem strategy encourages customer loyalty by creating interconnected experiences across devices and services, positioning Apple as both a technology innovator and lifestyle brand. With substantial investments in research and development, Apple continues to explore emerging technologies while maintaining its commitment to design excellence, quality craftsmanship, and superior user experience that have defined the brand since its inception. Read more
Additional technologies used by Apple:
HEC-RAS
BlackBerry Enterprise Server
Cinema 4D
See 2,335 technologies
2
UnitedHealth Group
Technologies used by the company: 2,809
Founded in 1977, UnitedHealth Group is a leading health insurance and healthcare services company. The organization provides a comprehensive range of health insurance plans, including medical, dental, vision, and life insurance coverage for individua ls and businesses. UnitedHealth Group also offers healthcare delivery services, technology solutions, and pharmacy benefits management through its diverse portfolio of subsidiaries operating across multiple countries worldwide. Read more
Additional technologies used by UnitedHealth Group:
Apache Log4j
Ab Initio
Revolut for Business
See 2,809 technologies
3
General Motors
Technologies used by the company: 2,315
General Motors Company designs, builds, and sells cars, trucks, crossovers, and automobile parts worldwide. The company operates through GM North America, GM Europe, GM International Operations, GM South America, and GM Financial segments. It markets its vehicles primarily under the Buick, Cadillac, Chevrolet, GMC, Holden, Opel, Vauxhall, Baojun, Jiefang, and Wuling brand names. The company also sells cars, trucks, and crossovers to dealers for consumer retail sales, as well as to fleet customers, including daily rental car companies, commercial fleet customers, leasing companies, and governments. In addition, it offers connected safety, security and mobility solutions, and information technology services. The company, through its subsidiary, General Motors Financial Company, Inc., provides automotive financing services. General Motors Company was founded in 1897 and is based in Detroit. Read more
Additional technologies used by General Motors:
Cinema 4D
Apache Log4j
Rhinoceros
See 2,315 technologies
4
AT&T
Technologies used by the company: 3,049
AT&T is a global telecommunications and technology company that provides a broad range of communication, connectivity, entertainment, and digital solutions for consumers, businesses, and public sector organizations. The company is dedicated to helpin g people and organizations stay connected through reliable wireless communications, broadband internet, network infrastructure, cloud connectivity, cybersecurity solutions, and advanced digital services. Read more
Additional technologies used by AT&T:
Apache Log4j
Ab Initio
Revolut for Business
See 3,049 technologies
5
Bank of America
Technologies used by the company: 2,936
Bank of America is a global financial services institution that provides a comprehensive range of banking, investment, asset management, lending, and risk management solutions to individuals, businesses, corporations, governments, and institutional c lients. As one of the largest financial organizations in the world, the company plays a significant role in supporting economic activity through its extensive portfolio of financial products and services. Read more
Additional technologies used by Bank of America:
Apache Log4j
Ab Initio
ion interactive
See 2,936 technologies
6
Citi Group
Technologies used by the company: 2,813
Citigroup Inc. is an American multinational investment bank and financial services company headquartered in New York City. Formed in 1998 through the merger of Citicorp and Travelers Group, Citi traces its roots to the City Bank of New York, founded in 1812. The company provides a broad range of financial products and services, including consumer banking, corporate and investment banking, securities brokerage, trade and securities services, and wealth management to clients in nearly 160 countries and jurisdictions worldwide. Read more
Additional technologies used by Citi Group:
Apache Log4j
Ab Initio
Revolut for Business
See 2,813 technologies
7
Wells Fargo
Technologies used by the company: 3,166
Wells Fargo is a leading U.S. financial services firm providing banking, lending, investment, and mortgage solutions. Known for its extensive branch network and diverse product offerings, the company maintains a significant market presence while navi gating regulatory and reputational challenges in the evolving financial sector. Read more
Additional technologies used by Wells Fargo:
Apache Log4j
Ab Initio
Soldo
See 3,166 technologies
8
Enel SpA
Technologies used by the company: 727
Enel is a global energy company that operates across the full value chain of electricity and gas, focusing on the generation, distribution, and supply of power while advancing renewable energy solutions and digital technologies to support sustainable development, electrification, and efficient energy use for consumers, businesses, and urban systems. Read more
Additional technologies used by Enel SpA:
BlackBerry Enterprise Server
Adobe Illustrator
Microsoft Project
See 727 technologies
9
Nationwide
Technologies used by the company: 1,421
Nationwide, a Fortune 100 company based in Columbus, Ohio, is one of the largest and strongest diversified insurance and financial services organizations in the U.S. and is rated A+ by both A.M. Best and Standard & Poors. The company provides a full range of insurance and financial services, including auto, commercial, homeowners, farm and life insurance; public and private sector retirement plans, annuities and mutual funds; banking and mortgages; pet, motorcycle and boat insurance. For more information, visit www.nationwide.com. Read more
Additional technologies used by Nationwide:
BlackBerry Enterprise Server
Cinema 4D
Apache Log4j
See 1,421 technologies
10
Aditya Birla Group
Technologies used by the company: 540
Aditya Birla Group is a multinational conglomerate founded in 1857 and headquartered in Maharashtra, India. The company operates across diverse sectors including metals, pulp, fiber, chemicals, textiles, carbon black, telecommunications, and cement. With a global presence spanning North America, Europe, Asia Pacific, Middle East, Africa, and South America, Aditya Birla Group provides both business-to-business and consumer services. The conglomerate maintains operations in numerous countries including India, China, Australia, Singapore, United Kingdom, Germany, France, Italy, Canada, Brazil, and the United Arab Emirates, serving markets worldwide through its extensive portfolio of industrial and commercial offerings. Read more
Additional technologies used by Aditya Birla Group:
Microsoft Visio
Adobe Illustrator
IBM SPSS
See 540 technologies

Best Alternatives for Genesys CTI

Usage statistics of alternative technologies to Genesys CTI, based on Zoominfo's comprehensive dataset

Zendesk Talk 8x8 Contact Center Salesforce Service Cloud Five9 CCaaS Genesys CTI

Products owned by Genesys

A closer look at Genesys's additional technologies: understanding their comprehensive range of digital tools and creative solutions

Genesys

CCaaS

PureCloud

Genesys Customer Engagement

Genesys Cloud CX

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Additional top technologies lists

See additional lists of companies utilizing top technologies, ranked by revenue, size, and funding.

Frequently Asked Questions Regarding Genesys CTI

What is the Genesys CTI technology?

What is Genesys CTI technology’s market share?

Genesys CTI market share is 0.13% out of all the technologies in the same category.

What companies are using Genesys CTI?

From the data gathered in Zoominfo, Apple, UnitedHealth Group, General Motors, AT&T, Bank of America, are using the Genesys CTI technology. You can see the full list in the above results table.

How many companies are using Genesys CTI?

50 companies are using Genesys CTI.

Which industries do companies commonly use Genesys CTI for their needs?

Companies in Business Services, Custom Software & IT Services, Finance commonly use Genesys CTI.

What are the best alternatives for Genesys CTI?

According to Zoominfo’s data Zendesk Talk, 8x8 Contact Center, Salesforce Service Cloud, Five9, CCaaS, are competitors of Genesys CTI. For more information,

See more information about Genesys CTI

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50 companies using this technology