Superior Auto Executive and Leadership Team

Chad Melchi, the Chief Executive Officer & President at Superior Auto, directs the overarching corporate strategy and long-term vision for the organization. Melchi oversees the expansion of the buy here/pay here financing model across Indiana, Ohio, and Michigan. By aligning internal resources with market demands, the Chief Executive Officer & President ensures consistent growth across all 50 retail locations. Chad Melchi maintains direct oversight of the executive board, driving initiatives that simplify vehicle acquisition for customers facing economic challenges. This leadership role involves constant evaluation of regional market performance to optimize inventory distribution and financial service offerings. Through rigorous management of corporate assets, the Chief Executive Officer & President secures the competitive position of the company within the automotive retail sector. Melchi fosters a culture of operational excellence, ensuring that every department contributes to the primary mission of providing accessible transportation solutions to diverse consumer segments.

Justin Burnham, the Chief Operating Officer at Superior Auto, manages the daily execution of retail operations across the entire multi-state footprint. Burnham coordinates the logistics of vehicle procurement and inventory management to ensure that all 50 locations maintain high-quality selections of cars, trucks, and vans. The Chief Operating Officer drives efficiency in the buy here/pay here financing process, reducing friction for customers during the transaction cycle. Justin Burnham monitors regional performance metrics to identify opportunities for operational improvement and cost reduction. By collaborating with the executive team, the Chief Operating Officer implements standardized procedures that enhance the customer experience at every dealership. This role requires constant attention to supply chain dynamics and retail floor management to meet sales targets. Burnham ensures that operational workflows remain agile, allowing the company to adapt quickly to shifting economic conditions while maintaining a robust presence throughout the Midwest market.

Ken Makuch, the President at Superior Auto, leads regional market development and strengthens the brand presence across Indiana, Ohio, and Michigan. Makuch oversees the performance of regional sales teams, ensuring that each location adheres to the company's core mission of providing accessible financing. The President drives initiatives to expand the customer base by identifying new market opportunities and refining the retail approach for used cars, trucks, and sport utility vehicles. Ken Makuch collaborates with the executive leadership to translate high-level strategy into actionable regional plans that boost revenue and market share. This role involves frequent engagement with dealership managers to maintain high standards of service and operational consistency. By focusing on regional growth and customer retention, the President ensures that the company remains a leader in the buy here/pay here sector. Makuch maintains a sharp focus on competitive positioning, driving the organization toward sustained success in the automotive retail landscape.

Michael Inglis, the Chief Information Officer at Superior Auto, architects the digital infrastructure supporting the company's extensive retail and financing network. Inglis oversees the implementation of secure data systems that facilitate seamless buy here/pay here transactions across all 50 locations. The Chief Information Officer drives the integration of advanced analytics to track inventory turnover and customer credit profiles, ensuring data-driven decision-making at the corporate level. Michael Inglis manages the cybersecurity protocols necessary to protect sensitive financial information while maintaining system uptime for regional operations. By modernizing the technological stack, the Chief Information Officer enables faster loan processing and improved customer service delivery. This leadership role involves constant collaboration with other executives to align digital capabilities with the broader business strategy. Inglis ensures that the technological foundation remains scalable, supporting future growth initiatives and maintaining a competitive edge in the automotive retail industry through superior digital performance.