CarMax Executive and Leadership Team

Keith Barr, the President & Chief Executive Officer at CarMax, directs the overarching corporate strategy for the national used vehicle retail network. Overseeing the integration of sales operations and financial services, the President & Chief Executive Officer ensures alignment between inventory management and consumer demand. This leadership role involves navigating complex market shifts within the automotive sector to maintain competitive pricing and high-quality reconditioning standards. By prioritizing long-term growth and operational efficiency, Keith Barr directly impacts the company's ability to scale across diverse regional markets. Ultimately, Barr secures the organizational vision by fostering a culture of transparency and customer-centric service that defines the brand's presence in the United States. Through rigorous oversight of all business segments, the executive maintains the company's position as a leader in the retail automotive industry while driving sustainable value for shareholders and stakeholders alike.

Thomas Reedy, the Executive Vice President & Chief Financial Officer at CarMax, manages the fiscal health and capital allocation strategies for the entire organization. Overseeing the CarMax Auto Finance segment, the Executive Vice President & Chief Financial Officer designs financing alternatives that support retail customers across the full credit spectrum. This leadership role involves coordinating with financial institutions to ensure liquidity and robust risk management protocols. By optimizing the balance sheet and driving cost-efficiency initiatives, Thomas Reedy directly impacts the company's financial stability and investment capacity. Ultimately, Reedy provides the necessary economic framework to support nationwide expansion and the continuous improvement of vehicle repair services. Through precise financial planning and rigorous reporting, the executive ensures that the company maintains a strong market position while navigating the complexities of the automotive retail landscape and evolving consumer credit requirements.

Foysal Kabir, the President at CarMax, directs the operational execution of the CarMax Sales Operations segment across the United States. Overseeing the daily management of used vehicle auctions and retail inventory, the President ensures that every location maintains high standards for reconditioning and customer service. This leadership role involves streamlining the supply chain for domestic, imported, and luxury vehicles to meet diverse consumer needs. By refining operational workflows and enhancing the efficiency of vehicle repair services, Foysal Kabir directly impacts the company's ability to deliver a seamless purchasing experience. Ultimately, Kabir drives the operational excellence required to maintain a competitive edge in the high-volume automotive retail market. Through constant monitoring of regional performance metrics, the executive ensures that all sales channels remain aligned with the broader corporate mission of providing reliable and accessible transportation solutions to a wide range of buyers.

Willie Blackwel, the President, Club Senior Sales Double Diamond Level at CarMax, directs high-level sales initiatives focused on maximizing revenue through the company's extensive inventory of used vehicles. Overseeing the implementation of advanced sales techniques, the President, Club Senior Sales Double Diamond Level ensures that the sales force effectively communicates the value of extended protection plans and financing options to every customer. This leadership role involves mentoring regional sales teams to improve conversion metrics and customer retention rates. By driving aggressive sales targets and optimizing the customer acquisition funnel, Willie Blackwel directly impacts the company's top-line growth. Ultimately, Blackwel secures the company's market share by maintaining a high standard of sales performance and professional excellence. Through the application of specialized sales strategies, the executive ensures that the company consistently meets the demands of a competitive automotive market while delivering exceptional value to every buyer.

Elizabeth Dirgins, the Executive Vice President, Chief Digital & Customer Officer at CarMax, architects the digital infrastructure that powers the modern vehicle buying journey. Overseeing the integration of online platforms with physical retail operations, the Executive Vice President, Chief Digital & Customer Officer ensures a frictionless experience for customers seeking hybrid, electric, or traditional vehicles. This leadership role involves leveraging data analytics to personalize customer interactions and improve the accessibility of extended protection plans. By driving digital innovation and enhancing the user interface, Elizabeth Dirgins directly impacts the company's conversion rates and overall customer satisfaction. Ultimately, Dirgins secures the brand's relevance in an increasingly digital-first automotive market. Through the strategic deployment of technology, the executive transforms how consumers engage with the company, ensuring that digital tools effectively support the broader goal of providing transparent and efficient vehicle retail services nationwide.

Diane Cafritz, the Executive VP and Chief Innovation & People Officer at CarMax, directs the human capital strategy and internal innovation initiatives that support the company's workforce. Overseeing talent development and organizational culture, the Executive VP and Chief Innovation & People Officer ensures that the company attracts and retains the expertise necessary to manage complex vehicle reconditioning and sales processes. This leadership role involves fostering an environment of continuous improvement where new ideas for service delivery and operational efficiency flourish. By aligning employee performance with the company's core mission, Diane Cafritz directly impacts the overall productivity and service quality across all retail locations. Ultimately, Cafritz secures the long-term success of the organization by investing in the people who drive the business forward. Through strategic workforce planning and the promotion of innovative practices, the executive ensures that the company remains agile and responsive to the evolving needs of the automotive retail sector.