Pinnacle Services Executive and Leadership Team

Julie Cihlar, the Chief Executive Officer at Pinnacle Services, directs the overarching strategic vision for all multi-service programs. Cihlar manages the expansion of residential and vocational support services, ensuring alignment with the needs of over 3,000 clients across Minnesota. By fostering partnerships with healthcare stakeholders, the Chief Executive Officer maintains high standards of compassionate care for individuals with developmental disabilities and mental illness. Julie Cihlar monitors organizational performance metrics to guarantee operational excellence and financial sustainability. This leadership role involves constant evaluation of service delivery models to address the evolving requirements of seniors and adults with traumatic brain injuries. Through rigorous oversight of internal policies, the Chief Executive Officer drives the mission of providing inclusive, high-quality support. Cihlar champions a culture of innovation, ensuring that every service line remains responsive to the diverse populations served within the regional market.

Greg Faulconer, the President at Pinnacle Services, executes the daily operational logistics for the organization. Faulconer manages the internal infrastructure required to support case management teams across the Twin Cities. By optimizing resource allocation, the President ensures that vocational support services reach the intended demographics efficiently. Greg Faulconer coordinates with department heads to streamline service delivery for individuals with physical disabilities. This role involves managing the complexities of regional service expansion while maintaining strict adherence to regulatory compliance standards. The President monitors the effectiveness of residential programs, adjusting workflows to improve client outcomes. Through direct engagement with operational staff, Faulconer maintains the integrity of the care model. The President drives efficiency by implementing scalable systems that support the growing needs of the community, ensuring that every client receives consistent, high-quality assistance throughout the entire service lifecycle.

Bonnie Miller, the Owner and President at Pinnacle Services, defines the long-term corporate philosophy and values of the organization. Miller oversees the foundational growth strategy, ensuring that the commitment to compassionate care remains central to all business activities. Bonnie Miller directs the development of new service initiatives tailored to seniors and individuals with complex medical needs. By aligning the company mission with broader market trends in health services, the Owner and President secures the future stability of the enterprise. This leadership role involves high-level decision-making regarding capital investments and the expansion of service capabilities across Minnesota. The Owner and President evaluates the impact of current programs on the community, adjusting the strategic direction to maximize positive outcomes. Through consistent focus on quality assurance, Miller maintains the reputation of the organization as a premier provider of disability support services in the region.

David Green, the President at Pinnacle Services, manages the external relations and community outreach efforts for the organization. Green architects the engagement strategy for regional stakeholders, ensuring that the company remains a trusted partner in the health services sector. By overseeing the integration of vocational support programs with local community resources, the President expands the reach of services for individuals with traumatic brain injuries. David Green coordinates with the board to align outreach activities with the overall corporate mission. This role involves identifying new opportunities for service development that address the specific needs of seniors and adults with disabilities. The President monitors the effectiveness of public-facing initiatives, ensuring that the brand message reflects the core values of compassion and innovation. Through strategic networking and advocacy, Green drives the growth of the client base, ensuring that the organization continues to serve the diverse needs of the Minnesota population.