Pinnacle Services Executive and Leadership Team

July, 2026

Leadership Overview

Pinnacle Services has 6 executives leading key functions including strategy, operations, and ownership.

Driven by a commitment to compassionate care, Pinnacle Services provides comprehensive support for individuals with disabilities and seniors, impacting over 3,000 lives across Minnesota through innovative service delivery.

Leadership Roles at Pinnacle Services

  • Chief Executive Officer - Paul Harrison
  • President - Shaun Kauffman
  • President - David Green
  • Owner and President - Lori Olander
  • Owner and President - Bonnie Miller
  • President - Greg Faulconer
  • Paul Harrison - Chief Executive Officer

    Paul Harrison, the Chief Executive Officer at Pinnacle Services, directs the overarching strategy and vision for the organization. Harrison guides the company's mission to deliver award-winning multi-service support to children and adults with disabilities, ensuring progressive approaches to care. Overseeing all executive functions, Harrison ensures that services like Case Management, Residential, and Vocational Support align with the company's commitment to compassionate care for seniors and individuals of all ages and backgrounds. This leadership role involves fostering innovation in service delivery and maintaining the company's reputation for excellence across the Twin Cities and greater Minnesota. Paul Harrison's strategic direction is fundamental to expanding the reach and impact of Pinnacle Services.

    Shaun Kauffman - President

    Shaun Kauffman, the President at Pinnacle Services, drives operational excellence across the organization's diverse service offerings. Kauffman oversees the day-to-day management of Case Management, Residential, and Vocational Support Services, ensuring high standards of care are consistently met. This executive focuses on optimizing internal processes to support the company's mission of providing compassionate care to individuals with disabilities and seniors throughout Minnesota. Shaun Kauffman's leadership ensures efficient resource allocation and the effective implementation of programs designed to enhance the lives of over 3,000 individuals served. The President's role is critical in maintaining the operational integrity of Pinnacle Services.

    David Green - President

    David Green, the President at Pinnacle Services, spearheads strategic growth initiatives and market expansion for the organization. Green focuses on identifying new opportunities to extend the company's reach in serving individuals with disabilities and seniors across the Twin Cities and greater Minnesota. This leadership position involves cultivating key partnerships and ensuring that Pinnacle Services remains at the forefront of innovative, award-winning care. David Green's strategic vision is instrumental in broadening the impact of Case Management, Residential, and Vocational Support Services. The President's efforts are vital for sustaining the company's progressive approach and commitment to compassionate support for all clients.

    Lori Olander - Owner and President

    Lori Olander, the Owner and President at Pinnacle Services, provides foundational leadership and strategic oversight for the company's long-term vision. Olander's ownership stake ensures a deep commitment to the core values of progressive vision and compassionate care for individuals with disabilities and seniors. This executive role involves guiding the overall direction of the organization, including its expansion across Minnesota and its dedication to serving diverse populations. Lori Olander's influence is critical in maintaining the company's award-winning status and its reputation for providing exceptional Case Management, Residential, and Vocational Support Services. The Owner and President's perspective shapes the enduring legacy of Pinnacle Services.
    Lori Olander

    Bonnie Miller - Owner and President

    Bonnie Miller, the Owner and President at Pinnacle Services, contributes essential leadership to the company's mission of empowering individuals with disabilities and seniors. Miller's ownership ensures a steadfast dedication to delivering compassionate and progressive care throughout the Twin Cities and greater Minnesota. This executive role focuses on upholding the highest standards in Case Management, Residential, and Vocational Support Services, ensuring every individual receives tailored support. Bonnie Miller's strategic input is vital for fostering an environment of continuous improvement and innovation within the organization. The Owner and President's commitment reinforces Pinnacle Services' position as a leading provider of essential support.

    Greg Faulconer - President

    Greg Faulconer, the President at Pinnacle Services, drives the strategic implementation of services designed to support children and adults with disabilities, as well as seniors. Faulconer focuses on ensuring the effective delivery of Case Management, Residential, and Vocational Support Services across the organization's operational areas in Minnesota. This leadership role is key to maintaining Pinnacle Services' award-winning reputation and its commitment to progressive, compassionate care. Greg Faulconer's oversight ensures that the company's operational strategies directly align with its mission to serve diverse populations with dignity and respect. The President's efforts are central to the ongoing success and impact of Pinnacle Services.

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    Frequently Asked Questions Regarding Pinnacle Services Top Executives and Leadership Team

    Who leads Pinnacle Services?
    Pinnacle Services is led by Paul Harrison (Chief Executive Officer), along with executives such as Shaun Kauffman (President) and David Green (President).
    Who is part of Pinnacle Services’s executive team?
    The executive team of Pinnacle Services includes leaders such as Paul Harrison (Chief Executive Officer), Shaun Kauffman (President), David Green (President) and other senior executives.
    How many executives does Pinnacle Services have?
    Pinnacle Services has 6 executives leading key business areas.
    What roles are included in Pinnacle Services’s leadership team?
    The leadership team of Pinnacle Services includes roles such as Chief Executive Officer, President, President, Owner and President, Owner and President.