CROSSMARK Executive and Leadership Team

October, 2026

Leadership Overview

CROSSMARK has 4 executives leading key functions including strategy, corporate governance, financial management, and operational logistics.

Focused on driving excellence in the consumer goods sector, CROSSMARK delivers comprehensive sales and marketing solutions that empower brands to achieve sustainable growth and market dominance across North American retail landscapes.

Leadership Roles at CROSSMARK

  • Chief Executive Officer - Elizabeth Jones
  • President & Chief Executive Officer - Don Koller
  • Chief Financial Officer - Joshua Kinkaede
  • Chief Operations Officer - James Borders
  • Elizabeth Jones - Chief Executive Officer

    Elizabeth Jones, the Chief Executive Officer at CROSSMARK, directs the overarching corporate strategy and long-term vision for the organization. Jones architects high-level initiatives that align sales and marketing services with the evolving needs of the consumer goods industry. By fostering partnerships with major retailers, the Chief Executive Officer ensures that the company maintains a competitive edge in a dynamic marketplace. Elizabeth Jones monitors market trends to identify new opportunities for expansion and service diversification. This leadership role involves constant collaboration with the board to refine business objectives and enhance shareholder value. Through rigorous oversight of organizational performance, the Chief Executive Officer drives efficiency across all departments. Jones prioritizes the integration of advanced data analytics to optimize retail execution. Ultimately, the Chief Executive Officer secures the firm's position as a premier provider of retail solutions by maintaining a relentless focus on client success and operational excellence.

    Don Koller - President & Chief Executive Officer

    Don Koller, the President & Chief Executive Officer at CROSSMARK, manages the daily execution of corporate policy and organizational health. Koller drives the implementation of strategic frameworks that support the company's mission within the consumer goods sector. As the President & Chief Executive Officer, Koller oversees the alignment of internal resources to meet the complex demands of national retail partners. This role requires constant interaction with senior leadership to ensure that business units function in harmony. Don Koller evaluates performance metrics to refine service delivery models and improve client outcomes. By championing innovation in marketing services, the President & Chief Executive Officer strengthens the company's market presence. Koller focuses on scaling operations to accommodate growth while maintaining high standards of service quality. Through disciplined management, the President & Chief Executive Officer ensures that the organization remains agile and responsive to the shifting requirements of the retail environment.

    Joshua Kinkaede - Chief Financial Officer

    Joshua Kinkaede, the Chief Financial Officer at CROSSMARK, directs all fiscal planning, budgeting, and financial reporting activities. Kinkaede architects robust financial strategies that support the company's expansion within the consumer goods industry. Overseeing capital allocation, the Chief Financial Officer ensures that resources flow toward high-impact marketing and sales initiatives. This leadership role involves managing complex financial risks and maintaining transparency with stakeholders. Joshua Kinkaede monitors cash flow and profitability metrics to guide executive decision-making. By optimizing the cost structure, the Chief Financial Officer improves the overall financial health of the organization. Kinkaede collaborates with other C-suite leaders to align financial goals with broader corporate objectives. Through precise fiscal oversight, the Chief Financial Officer supports the long-term sustainability of the business. Kinkaede drives the development of financial systems that provide real-time insights into operational performance, ensuring that the company remains financially resilient in a competitive market.

    James Borders - Chief Operations Officer

    James Borders, the Chief Operations Officer at CROSSMARK, directs the execution of field services and retail support operations. Borders architects scalable processes that enable the company to deliver consistent marketing results across diverse retail environments. Overseeing the logistics of large-scale sales programs, the Chief Operations Officer ensures that teams remain efficient and effective. This leadership role involves managing the infrastructure required to support national retail initiatives. James Borders monitors operational performance to identify bottlenecks and implement process improvements. By streamlining workflows, the Chief Operations Officer enhances the speed and quality of service delivery. Borders collaborates with the executive team to ensure that operational capabilities match the strategic goals of the firm. Through rigorous management of field resources, the Chief Operations Officer drives productivity and client satisfaction. Borders maintains a focus on operational excellence, ensuring that the company consistently meets the high standards expected by consumer goods partners.
    James Borders

    Explore Leadership Teams in Advertising Networks

    Frequently Asked Questions Regarding CROSSMARK Top Executives and Leadership Team

    Who leads CROSSMARK?
    CROSSMARK is led by Elizabeth Jones (Chief Executive Officer), along with executives such as Don Koller (President & Chief Executive Officer) and Joshua Kinkaede (Chief Financial Officer).
    Who is part of CROSSMARK’s executive team?
    The executive team of CROSSMARK includes leaders such as Elizabeth Jones (Chief Executive Officer), Don Koller (President & Chief Executive Officer), Joshua Kinkaede (Chief Financial Officer) and other senior executives.
    How many executives does CROSSMARK have?
    CROSSMARK has 4 executives leading key business areas.
    What roles are included in CROSSMARK’s leadership team?
    The leadership team of CROSSMARK includes roles such as Chief Executive Officer, President & Chief Executive Officer, Chief Financial Officer, Chief Operations Officer.