Leadership Overview
Epsilon has 8 executives leading key functions including financial strategy, technology architecture, marketing operations, automotive CRM, international financial planning, global operations, automotive practice management, and corporate leadership.
Focused on delivering data-driven customer insights, Epsilon empowers global brands to build meaningful connections through advanced CRM platforms, loyalty programs, and strategic marketing intelligence.
Focused on delivering data-driven customer insights, Epsilon empowers global brands to build meaningful connections through advanced CRM platforms, loyalty programs, and strategic marketing intelligence.
Leadership Roles at Epsilon
Paul Dundon - Chief Financial Officer
Paul Dundon, the Chief Financial Officer at Epsilon, directs all fiscal planning and capital allocation strategies. Overseeing the financial health of the organization, the Chief Financial Officer ensures rigorous compliance with global accounting standards while supporting the expansion of data intelligence services. This leadership role involves managing complex budgetary frameworks to sustain long-term profitability across North American and international markets. By optimizing resource distribution, Paul Dundon directly impacts the ability of the company to invest in cutting-edge CRM platforms and database marketing technologies. Dundon maintains close collaboration with the Board to communicate financial performance metrics and risk mitigation strategies. Through disciplined oversight of revenue streams and operational costs, the Chief Financial Officer secures the fiscal foundation necessary for the continued growth of the firm within the competitive marketing services landscape.

Mukesh Sawlani - Regional International Markets Chief Financial Officer, Head of Financial Planning & Analysis (APAC)
Mukesh Sawlani, the Regional International Markets Chief Financial Officer, Head of Financial Planning & Analysis (APAC) at Epsilon, directs financial strategy and performance analysis across the Asia-Pacific region. Overseeing the regional budgetary processes, the Regional International Markets Chief Financial Officer, Head of Financial Planning & Analysis (APAC) ensures accurate forecasting and fiscal discipline in diverse international markets. This leadership role involves evaluating the financial viability of new market entries and regional service expansions. By providing granular insights into regional revenue performance, Mukesh Sawlani directly impacts the strategic decision-making process for global operations. Sawlani coordinates with local leadership to align regional financial goals with the broader corporate objectives of the firm. Through the rigorous management of financial planning and analysis, the Regional International Markets Chief Financial Officer, Head of Financial Planning & Analysis (APAC) supports the sustainable growth of the company within the complex and rapidly evolving APAC marketing services environment.
Oded Benyo - Chief Operating Officer, Automotive & CRM
Oded Benyo, the Chief Operating Officer, Automotive & CRM at Epsilon, directs operational excellence within the specialized automotive sector and CRM service lines. Overseeing the delivery of tailored customer relationship management solutions, the Chief Operating Officer, Automotive & CRM ensures seamless integration of data services for major automotive manufacturers. This leadership role involves optimizing service delivery models to improve client satisfaction and operational efficiency. By refining the application of CRM platforms to specific industry challenges, Oded Benyo directly impacts the success of loyalty programs and customer engagement strategies for automotive clients. Benyo manages the alignment of internal resources to meet the unique demands of this high-stakes market segment. Through the implementation of standardized operational procedures, the Chief Operating Officer, Automotive & CRM facilitates the delivery of high-impact marketing services that drive measurable results for partners across the automotive landscape.

Ric Elert - President & Chief Operating Officer
Ric Elert, the President & Chief Operating Officer at Epsilon, directs the day-to-day execution of global business operations and service delivery. Overseeing the integration of data intelligence, email marketing, and strategic consulting, the President & Chief Operating Officer ensures operational synergy across all departments. This leadership role involves streamlining internal processes to enhance productivity and service quality for a global client base. By fostering a culture of operational excellence, Ric Elert directly impacts the ability of the firm to scale its marketing services effectively. Elert manages the coordination between various business units to ensure that client needs are met with precision and speed. Through the oversight of comprehensive operational strategies, the President & Chief Operating Officer drives the overall efficiency of the organization, ensuring that the company remains a dominant force in the global marketing services industry while maintaining high standards of performance.

Cathy Lang - President, Epsilon Automotive Practice
Cathy Lang, the President, Epsilon Automotive Practice at Epsilon, directs the strategic vision and service delivery for the automotive vertical. Overseeing the development of specialized marketing solutions, the President, Epsilon Automotive Practice ensures that automotive clients receive industry-leading data intelligence and CRM support. This leadership role involves cultivating deep relationships with major automotive brands to understand and address specific market challenges. By leveraging the full suite of company services, Cathy Lang directly impacts the effectiveness of automotive marketing campaigns and loyalty initiatives. Lang manages a dedicated team focused on delivering high-value insights that drive consumer engagement and sales growth. Through the continuous refinement of the automotive practice strategy, the President, Epsilon Automotive Practice maintains the competitive edge of the firm, ensuring that the company remains the preferred partner for data-driven marketing solutions within the global automotive industry.

Tamino Nojima - President
Tamino Nojima, the President at Epsilon, directs the overarching corporate strategy and long-term growth initiatives for the organization. Overseeing the alignment of diverse business units, the President ensures that the company maintains its position as a premier global marketing services provider. This leadership role involves setting the strategic direction for data services, CRM platforms, and strategic consulting to meet evolving market demands. By championing innovation and operational excellence, Tamino Nojima directly impacts the ability of the firm to deliver superior value to its global client base. Nojima collaborates with the executive team to drive organizational transformation and ensure the successful execution of corporate goals. Through the leadership of the entire enterprise, the President fosters a culture of collaboration and high performance, ensuring that the company continues to lead the industry in providing actionable customer insights and effective marketing solutions across all international markets.
Myron Sojka - Chief Technology Officer
Myron Sojka, the Chief Technology Officer at Epsilon, architects the scalable infrastructure required for high-volume data processing and customer insight delivery. Overseeing the development of proprietary CRM platforms and web development tools, the Chief Technology Officer ensures the technical ecosystem remains at the forefront of the marketing industry. This leadership role involves driving innovation in data services and email marketing automation to enhance client engagement capabilities. By integrating advanced analytics into the core product suite, Myron Sojka directly impacts the efficiency and accuracy of marketing campaigns executed by global partners. Sojka manages cross-functional engineering teams to maintain robust security protocols and system reliability across all digital touchpoints. Through the continuous evolution of the technology stack, the Chief Technology Officer enables the firm to provide superior data intelligence solutions that meet the complex demands of modern enterprise clients.

Michael Penna - Chief Marketing Officer
Michael Penna, the Chief Marketing Officer at Epsilon, directs the overarching brand strategy and market positioning for the entire service portfolio. Overseeing the promotion of data intelligence, loyalty programs, and direct mail solutions, the Chief Marketing Officer ensures consistent messaging across all global channels. This leadership role involves analyzing market trends to identify new growth opportunities within the competitive marketing services sector. By aligning promotional activities with the specific needs of diverse client industries, Michael Penna directly impacts the acquisition and retention of high-value accounts. Penna collaborates with product teams to translate technical capabilities into compelling value propositions for the marketplace. Through the execution of data-driven marketing initiatives, the Chief Marketing Officer strengthens the reputation of the firm as a leader in customer insights and database marketing, ultimately driving sustained revenue growth and market share expansion.
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