Leadership Overview
Epsilon has 8 executives leading key functions including technology, marketing, finance, international operations, and automotive practice.
Focused on delivering data-driven customer insights, Epsilon empowers global brands to build meaningful connections through advanced CRM platforms, loyalty programs, and strategic marketing consulting services.
Focused on delivering data-driven customer insights, Epsilon empowers global brands to build meaningful connections through advanced CRM platforms, loyalty programs, and strategic marketing consulting services.
Leadership Roles at Epsilon
Paul Dundon - Chief Financial Officer
Paul Dundon, the Chief Financial Officer at Epsilon, manages the global financial health and fiscal strategy of the organization. Dundon oversees capital allocation, budgeting, and financial reporting to ensure long-term stability and growth. By directing the finance department, the Chief Financial Officer supports the company's diverse service offerings, including strategic consulting and database marketing. Paul Dundon monitors economic trends to guide investment decisions and operational efficiency across all business units. This leadership role involves providing critical financial insights to the executive team to facilitate informed decision-making. Through rigorous oversight of fiscal performance, the Chief Financial Officer maintains the integrity of the company's financial operations. Ultimately, Dundon secures the resources necessary for continued innovation in marketing services, ensuring that the organization remains competitive and financially robust in a rapidly evolving global marketplace.

Mukesh Sawlani - Regional International Markets Chief Financial Officer, Head of Financial Planning & Analysis (APAC)
Mukesh Sawlani, the Regional International Markets Chief Financial Officer, Head of Financial Planning & Analysis (APAC) at Epsilon, directs financial operations across the Asia-Pacific region. Sawlani oversees regional budgeting, forecasting, and financial planning to ensure alignment with global corporate objectives. By managing the financial performance of international markets, the Regional International Markets Chief Financial Officer, Head of Financial Planning & Analysis (APAC) supports the expansion of CRM and data services in diverse territories. Mukesh Sawlani analyzes regional market data to identify growth opportunities and mitigate financial risks. This role involves coordinating with local leadership to optimize resource allocation and drive profitability. Through the implementation of standardized financial processes, the Regional International Markets Chief Financial Officer, Head of Financial Planning & Analysis (APAC) enhances operational transparency. Ultimately, Sawlani ensures that the APAC region contributes effectively to the overall financial success of the company.
Ric Elert - President & Chief Operating Officer
Ric Elert, the President & Chief Operating Officer at Epsilon, manages the day-to-day operations and strategic execution of the company's global service portfolio. Elert oversees the integration of data intelligence, email marketing, and direct mail services to ensure operational excellence. By directing cross-functional teams, the President & Chief Operating Officer drives efficiency and service quality across all client engagements. Ric Elert coordinates with other C-suite leaders to implement business strategies that enhance customer loyalty and retention. This leadership role involves scaling internal processes to support the company's broad market reach. Through the continuous improvement of service delivery models, the President & Chief Operating Officer ensures that the organization meets the complex needs of global brands. Ultimately, Elert maintains the operational momentum required to sustain the company's position as a premier provider of marketing services.

Oded Benyo - Chief Operating Officer, Automotive & CRM
Oded Benyo, the Chief Operating Officer, Automotive & CRM at Epsilon, directs the operational strategy for the automotive sector and CRM service lines. Benyo oversees the deployment of specialized marketing solutions tailored to the unique requirements of automotive clients. By managing the delivery of CRM platforms and customer insights, the Chief Operating Officer, Automotive & CRM ensures high-impact results for major industry partners. Oded Benyo coordinates with technical and creative teams to refine service offerings and improve client outcomes. This role involves driving operational efficiency within the automotive practice to maximize market share. Through the application of deep industry knowledge, the Chief Operating Officer, Automotive & CRM supports the development of innovative loyalty programs and data-driven marketing strategies. Ultimately, Benyo ensures that the automotive and CRM divisions operate with precision, delivering consistent value and fostering long-term client relationships.

Cathy Lang - President, Epsilon Automotive Practice
Cathy Lang, the President, Epsilon Automotive Practice at Epsilon, leads the strategic direction and growth of the automotive-focused business unit. Lang oversees the development of targeted marketing services, including database marketing and customer insights, specifically for automotive manufacturers and dealers. By directing the automotive practice, the President, Epsilon Automotive Practice ensures that clients receive customized solutions that drive vehicle sales and customer retention. Cathy Lang manages relationships with key industry stakeholders to maintain the company's competitive edge in the automotive market. This leadership role involves aligning service delivery with the evolving needs of the automotive industry. Through the implementation of advanced data analytics and loyalty programs, the President, Epsilon Automotive Practice enhances the effectiveness of client marketing efforts. Ultimately, Lang drives the success of the automotive practice by delivering measurable results and fostering deep industry expertise.

Tamino Nojima - President
Tamino Nojima, the President at Epsilon, provides high-level leadership and oversight for the company's overarching business objectives. Nojima directs the strategic initiatives that guide the organization's global marketing services and consulting operations. By managing the executive team, the President ensures alignment across all departments, from data services to web development. Tamino Nojima fosters a culture of innovation and excellence, driving the company's mission to deliver superior customer insights. This role involves engaging with the Board to set long-term goals and monitor corporate performance. Through the coordination of diverse business functions, the President maintains the company's market leadership and operational focus. Ultimately, Nojima drives the growth and sustainability of the organization, ensuring that the company continues to provide high-value marketing solutions to a global client base while maintaining a strong commitment to data-driven excellence.
Myron Sojka - Chief Technology Officer
Myron Sojka, the Chief Technology Officer at Epsilon, directs the development of scalable data intelligence platforms and robust CRM infrastructure. Sojka architects the technical roadmap to ensure seamless integration across global marketing services, including email marketing and web development. By overseeing the engineering teams, the Chief Technology Officer maintains high-performance standards for database marketing systems. Myron Sojka drives innovation in data processing, enabling clients to leverage complex customer insights for personalized engagement. This leadership role involves constant collaboration with product teams to refine digital capabilities and security protocols. Through the implementation of cutting-edge software solutions, the Chief Technology Officer supports the company's mission to provide superior marketing technology. Ultimately, Sojka ensures that the technological foundation remains agile, secure, and capable of supporting massive data volumes across diverse international markets.

Michael Penna - Chief Marketing Officer
Michael Penna, the Chief Marketing Officer at Epsilon, leads the strategic vision for brand positioning and market expansion. Penna oversees the execution of comprehensive marketing campaigns that highlight the company's expertise in direct mail, loyalty programs, and data services. By aligning marketing initiatives with client needs, the Chief Marketing Officer fosters growth across North American and global sectors. Michael Penna manages the development of thought leadership content to solidify the company's reputation as a leader in customer engagement. This role requires close coordination with sales and product departments to ensure consistent messaging and value delivery. Through the optimization of digital channels and brand outreach, the Chief Marketing Officer drives demand for sophisticated CRM solutions. Ultimately, Penna strengthens the market presence of the organization by articulating the tangible benefits of data-driven marketing strategies to a broad enterprise audience.
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