Leadership Overview
Epsilon has 8 executives leading key functions including financial strategy, marketing innovation, technology development, operational management, automotive practice, and international market expansion.
Focused on delivering data-driven customer insights, Epsilon empowers global brands to build meaningful connections through advanced CRM platforms, loyalty programs, and strategic consulting services that drive measurable business growth.
Focused on delivering data-driven customer insights, Epsilon empowers global brands to build meaningful connections through advanced CRM platforms, loyalty programs, and strategic consulting services that drive measurable business growth.
Leadership Roles at Epsilon
Paul Dundon - Chief Financial Officer
Paul Dundon, the Chief Financial Officer at Epsilon, directs all global fiscal operations and capital allocation strategies. Managing the financial health of the organization, the Chief Financial Officer oversees budgeting, forecasting, and long-term investment planning to support the company's extensive data intelligence and marketing services portfolio. Dundon ensures rigorous compliance and financial transparency across all international business units. By optimizing resource distribution, the Chief Financial Officer enables the firm to scale its CRM and database marketing capabilities effectively. Paul Dundon maintains close collaboration with the executive board to align fiscal performance with broader market objectives. This leadership role involves mitigating financial risk while identifying new avenues for revenue expansion. Through disciplined oversight of the balance sheet, the Chief Financial Officer secures the necessary capital to sustain the company's competitive position in the global marketing services landscape.

Mukesh Sawlani - Regional International Markets Chief Financial Officer, Head of Financial Planning & Analysis (APAC)
Mukesh Sawlani, the Regional International Markets Chief Financial Officer, Head of Financial Planning & Analysis (APAC) at Epsilon, directs the financial strategy and planning for the company's operations across the Asia-Pacific region. Overseeing regional budgeting and performance analysis, the Regional International Markets Chief Financial Officer, Head of Financial Planning & Analysis (APAC) ensures fiscal discipline and growth in international markets. Mukesh Sawlani manages the financial reporting and resource allocation necessary to support the firm's expansion in the APAC territory. By providing critical insights into regional market trends, the Regional International Markets Chief Financial Officer, Head of Financial Planning & Analysis (APAC) enables the company to make informed investment decisions. This leadership role involves coordinating with global finance teams to ensure consistency in financial practices. Through rigorous analysis, the Regional International Markets Chief Financial Officer, Head of Financial Planning & Analysis (APAC) supports the firm's long-term financial stability and operational success in diverse international environments.
Ric Elert - President & Chief Operating Officer
Ric Elert, the President & Chief Operating Officer at Epsilon, manages the day-to-day execution of the company's global service delivery and operational efficiency. Overseeing the integration of data services and strategic consulting, the President & Chief Operating Officer ensures seamless performance across all business lines. Ric Elert drives the operational strategy that supports the firm's commitment to delivering high-quality customer insights and loyalty programs. By streamlining internal processes, the President & Chief Operating Officer enhances the company's ability to meet the complex demands of global enterprise clients. This leadership role involves coordinating cross-functional teams to maintain high standards of service excellence. Through the optimization of operational workflows, the President & Chief Operating Officer supports the firm's growth objectives and market expansion efforts. Elert maintains a focus on operational agility, ensuring the organization remains responsive to the rapidly changing needs of the marketing services industry.

Oded Benyo - Chief Operating Officer, Automotive & CRM
Oded Benyo, the Chief Operating Officer, Automotive & CRM at Epsilon, directs the operational strategy for the firm's specialized automotive marketing and customer relationship management divisions. Overseeing the delivery of tailored data intelligence and loyalty solutions, the Chief Operating Officer, Automotive & CRM ensures that automotive clients receive high-impact, data-driven results. Oded Benyo manages the alignment of CRM platforms with the specific needs of the automotive sector, driving efficiency and client satisfaction. By focusing on industry-specific challenges, the Chief Operating Officer, Automotive & CRM optimizes the deployment of direct mail and email marketing services for major manufacturers and dealers. This leadership role involves close collaboration with sales and product teams to refine service offerings. Through the application of deep industry expertise, the Chief Operating Officer, Automotive & CRM strengthens the company's market position. Benyo executes operational plans that translate complex automotive data into actionable customer engagement strategies.

Cathy Lang - President, Epsilon Automotive Practice
Cathy Lang, the President, Epsilon Automotive Practice at Epsilon, directs the strategic vision and business development for the firm's automotive-focused marketing services. Overseeing the delivery of data intelligence and customer insights, the President, Epsilon Automotive Practice ensures that automotive clients leverage the company's CRM and loyalty platforms to drive sales and brand loyalty. Cathy Lang manages the growth of the automotive practice by identifying new market opportunities and strengthening client relationships. By aligning the firm's marketing capabilities with the unique requirements of the automotive industry, the President, Epsilon Automotive Practice delivers measurable value to manufacturers and dealers. This leadership role involves leading cross-functional teams to execute complex marketing programs. Through the application of deep industry knowledge, the President, Epsilon Automotive Practice enhances the company's reputation as a premier partner for automotive marketing. Lang drives the strategic initiatives that support the firm's continued dominance in this specialized sector.

Tamino Nojima - President
Tamino Nojima, the President at Epsilon, directs the overall strategic direction and organizational growth of the firm. Overseeing the integration of diverse marketing services, the President ensures that the company maintains its leadership position in data intelligence and customer insights. Tamino Nojima manages the alignment of global business units to support the firm's mission of delivering high-impact marketing solutions. By fostering a culture of innovation, the President drives the development of new CRM and database marketing capabilities. This leadership role involves setting long-term goals and ensuring the company remains responsive to the evolving needs of global enterprise clients. Through the coordination of executive leadership, the President supports the firm's commitment to service excellence and operational efficiency. Nojima executes the strategic vision that enables the company to provide comprehensive marketing services, from direct mail to advanced digital consulting, across all major global markets.
Michael Penna - Chief Marketing Officer
Michael Penna, the Chief Marketing Officer at Epsilon, architects the global brand strategy and market positioning for the firm's diverse suite of data-driven solutions. Overseeing the development of integrated marketing campaigns, the Chief Marketing Officer drives demand for the company's email, direct mail, and web development services. Michael Penna aligns internal messaging with the evolving needs of clients seeking advanced customer insights and loyalty program management. By analyzing market trends, the Chief Marketing Officer identifies opportunities to expand the company's footprint across North American and international markets. This role requires constant collaboration with product teams to ensure service offerings remain at the forefront of the marketing technology industry. Through strategic brand management, the Chief Marketing Officer enhances the firm's reputation as a leader in data intelligence. Penna executes high-impact initiatives that translate complex data capabilities into clear value propositions for global enterprise clients.
Myron Sojka - Chief Technology Officer
Myron Sojka, the Chief Technology Officer at Epsilon, directs the engineering and development of the company's proprietary CRM platforms and data intelligence infrastructure. Overseeing the technical roadmap, the Chief Technology Officer ensures the scalability and security of the firm's database marketing and email marketing systems. Myron Sojka manages the integration of emerging technologies to maintain the company's competitive edge in the marketing services sector. By fostering innovation within the engineering teams, the Chief Technology Officer supports the delivery of high-performance solutions for global clients. This leadership role involves close coordination with operational leaders to align technical capabilities with client-specific business requirements. Through the implementation of robust data architectures, the Chief Technology Officer enables the firm to process vast amounts of customer information with precision. Sojka drives the digital transformation initiatives that underpin the company's ability to provide actionable insights and personalized customer experiences at scale.

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