AKQA Executive and Leadership Team

July, 2026

Leadership Overview

AKQA has 4 executives leading key functions including strategy, operations, technology, and people.

Driven by innovation, AKQA delivers custom IT software, services, advertising, and marketing solutions, shaping market impact through cutting-edge digital experiences.

Leadership Roles at AKQA

  • Chief Executive Officer (Americas) - Helder Santo
  • President & Chief Operating Officer - James Rossman
  • Chief Technology Officer (APAC) - Eric Orton
  • Chief People Officer (Americas) - Katje Chiller
  • Helder Santo - Chief Executive Officer (Americas)

    Helder Santo, the Chief Executive Officer (Americas) at AKQA, spearheads all strategic and operational initiatives across the Americas region. Santo drives the company's vision for custom IT software and services, alongside its advertising and marketing endeavors. This executive position involves fostering strong client relationships and identifying new business opportunities within the North and South American markets. By ensuring cohesive execution of AKQA's mission, Helder Santo cultivates growth and innovation. The Chief Executive Officer (Americas) also guides market penetration strategies and oversees the development of tailored solutions that address specific regional client needs. Santo's leadership ensures AKQA's sustained impact and market leadership throughout the Americas.
    Helder Santo

    James Rossman - President & Chief Operating Officer

    James Rossman, the President & Chief Operating Officer at AKQA, directs all operational functions and business scaling. Rossman oversees the integration of IT software and services with advertising and marketing initiatives, ensuring seamless delivery to clients. This leadership role involves optimizing internal processes and driving efficiency across departments. By aligning operational strategies with market demands, James Rossman ensures AKQA maintains its competitive edge in custom IT solutions. The President & Chief Operating Officer also collaborates with other executives to refine the company's service offerings and expand its market reach. Rossman's focus remains on enhancing client satisfaction through robust operational frameworks and strategic resource allocation.

    Eric Orton - Chief Technology Officer (APAC)

    Eric Orton, the Chief Technology Officer (APAC) at AKQA, architects the technological vision and execution for the Asia-Pacific region. Orton directs the development and implementation of custom IT software and services, ensuring they align with AKQA's advertising and marketing strategies. This critical role involves staying ahead of technological advancements to provide innovative solutions to clients across APAC. By leading the technology teams, Eric Orton drives digital transformation and enhances the company's service delivery capabilities. The Chief Technology Officer (APAC) also focuses on building scalable and secure technology infrastructures. Orton's expertise ensures AKQA remains at the forefront of technological innovation within the dynamic APAC market.
    Eric Orton

    Katje Chiller - Chief People Officer (Americas)

    Katje Chiller, the Chief People Officer (Americas) at AKQA, leads all human capital strategies and talent management initiatives across the Americas. Chiller focuses on cultivating a high-performance culture that supports AKQA's custom IT software, services, advertising, and marketing operations. This executive role involves developing programs for employee engagement, professional development, and organizational effectiveness. By championing people-centric policies, Katje Chiller ensures AKQA attracts and retains top talent. The Chief People Officer (Americas) also collaborates with leadership to align HR strategies with business objectives. Chiller's dedication to fostering a supportive and innovative work environment is crucial for AKQA's continued success and growth in the region.

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    Frequently Asked Questions Regarding AKQA Top Executives and Leadership Team

    Who leads AKQA?
    AKQA is led by Helder Santo (Chief Executive Officer (Americas)), along with executives such as James Rossman (President & Chief Operating Officer) and Eric Orton (Chief Technology Officer (APAC)).
    Who is part of AKQA’s executive team?
    The executive team of AKQA includes leaders such as Helder Santo (Chief Executive Officer (Americas)), James Rossman (President & Chief Operating Officer), Eric Orton (Chief Technology Officer (APAC)) and other senior executives.
    How many executives does AKQA have?
    AKQA has 4 executives leading key business areas.
    What roles are included in AKQA’s leadership team?
    The leadership team of AKQA includes roles such as Chief Executive Officer (Americas), President & Chief Operating Officer, Chief Technology Officer (APAC), Chief People Officer (Americas).