Leadership Overview
American Residential Services has 8 executives leading key functions including strategy, technology, finance, marketing, human resources, and operations.
Driven by a commitment to service excellence, American Residential Services provides essential heating, cooling, plumbing, and indoor air quality solutions to residential and commercial customers, reinforcing its market position through dedicated leadership and operational efficiency.
Driven by a commitment to service excellence, American Residential Services provides essential heating, cooling, plumbing, and indoor air quality solutions to residential and commercial customers, reinforcing its market position through dedicated leadership and operational efficiency.
Leadership Roles at American Residential Services
Christie Grumbos - Senior Vice President Chief Financial Officer
Christie Grumbos, the Senior Vice President Chief Financial Officer at American Residential Services, directs the company's financial strategy and operations. Grumbos oversees all aspects of financial planning, accounting, treasury, and risk management, ensuring the fiscal health and stability of the organization. This executive position involves managing budgets, analyzing financial performance, and providing strategic financial guidance to support ARS's growth in HVAC, plumbing, and related home services. The Senior Vice President Chief Financial Officer plays a key part in capital allocation, investment decisions, and maintaining strong relationships with financial institutions. Christie Grumbos's financial acumen is essential for driving profitability, optimizing resource allocation, and supporting the company's long-term strategic objectives across its residential and commercial customer base.
Doug King - President
Doug King, the President at American Residential Services, directs the overall strategic vision and operational execution of the company. King oversees all business units, ensuring alignment with the company's mission to provide comprehensive heating, cooling, plumbing, and indoor air quality services to residential and commercial customers. This leadership position involves driving growth, optimizing performance across all departments, and maintaining the company's commitment to quality and customer satisfaction. The President works closely with other executives to set business objectives, manage resources effectively, and foster a culture of excellence. Doug King's leadership guides ARS in navigating market dynamics and expanding its service offerings, reinforcing its position as a leading provider in the home services industry.
Scott Kacic - President, Zone (East)
Scott Kacic, the President, Zone (East) at American Residential Services, leads and manages operations within the eastern region of the company's service territories. Kacic is responsible for driving business performance, overseeing market strategy, and ensuring the delivery of high-quality HVAC, plumbing, and indoor air quality services to customers in this zone. This executive role involves managing regional teams, optimizing operational efficiency, and fostering strong customer relationships to support ARS's growth objectives. The President, Zone (East) plays a critical part in implementing company-wide strategies at a regional level, adapting them to local market conditions. Scott Kacic's leadership ensures consistent service standards and operational excellence throughout the eastern zone, contributing significantly to the company's overall success.
Richard Hill - Chief Marketing Officer
Richard Hill, the Chief Marketing Officer at American Residential Services, directs all marketing initiatives. Hill oversees brand strategy, customer acquisition, and market penetration efforts. This leadership role involves developing and executing comprehensive campaigns that enhance brand visibility and drive customer engagement across all service lines, including HVAC, plumbing, and indoor air quality. By analyzing market trends and consumer behavior, Hill ensures marketing strategies align with the company's growth objectives and service expansion plans. The Chief Marketing Officer's focus remains on strengthening the ARS brand presence and communicating the value proposition of its comprehensive home services to both residential and commercial clients. Richard Hill's strategic direction ensures consistent messaging and effective outreach, supporting the company's established reputation for reliability and quality service delivery.
Divakar Jandhyala - Chief Technology Officer
Divakar Jandhyala, the Chief Technology Officer at American Residential Services, architects the company's technology vision and strategy. Jandhyala leads the development and implementation of innovative technological solutions that support operational efficiency and enhance customer experience across all service offerings, from HVAC to plumbing. This executive role involves managing the IT infrastructure, driving digital transformation initiatives, and ensuring the security and scalability of all technology platforms. The Chief Technology Officer's responsibilities extend to evaluating emerging technologies and integrating them to optimize service delivery, streamline internal processes, and provide data-driven insights for strategic decision-making. Divakar Jandhyala's leadership ensures ARS remains at the forefront of technological advancement in the home services sector, supporting robust growth and service excellence.

Kevin Worley - IT Chief Information Officer & Vice President
Kevin Worley, the IT Chief Information Officer & Vice President at American Residential Services, manages the company's information technology operations and infrastructure. Worley oversees the strategic planning and execution of IT systems that support the delivery of heating, cooling, plumbing, and indoor air quality services. This critical role involves ensuring the reliability, security, and efficiency of all IT resources, including networks, software applications, and data management systems. The IT Chief Information Officer & Vice President works to align technology initiatives with business objectives, driving operational improvements and supporting the company's expansion efforts. Kevin Worley's expertise ensures that ARS leverages technology effectively to enhance service delivery, improve customer satisfaction, and maintain a competitive edge in the market.
Michael Koziara - Director, Strategic Initiatives & Chief of Staff
Michael Koziara, the Director, Strategic Initiatives & Chief of Staff at American Residential Services, drives key strategic projects and supports executive leadership. Koziara focuses on identifying and implementing initiatives that enhance operational effectiveness and market positioning for ARS's HVAC, plumbing, and indoor air quality services. This role involves coordinating cross-functional teams, managing special projects, and ensuring alignment with the company's overall strategic goals. The Director, Strategic Initiatives & Chief of Staff acts as a liaison between departments, facilitating communication and driving progress on critical business objectives. Michael Koziara's contributions are vital in translating strategic vision into actionable plans, supporting the company's mission to provide exceptional home services.
Christopher Snow - Senior Vice President and Chief Human Resources Officer
Christopher Snow, the Senior Vice President and Chief Human Resources Officer at American Residential Services, leads all human capital strategies and initiatives. Snow oversees talent acquisition, employee development, compensation and benefits, and organizational culture to support the company's extensive operations in HVAC, plumbing, and indoor air quality services. This executive role is crucial for attracting, retaining, and engaging a skilled workforce across the organization. The Senior Vice President and Chief Human Resources Officer ensures HR policies and practices align with ARS's business objectives and foster a productive work environment. Christopher Snow's leadership in human resources is fundamental to building a strong team, driving employee performance, and supporting the company's commitment to service excellence and growth.
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