Leadership Overview
American Residential Services has 6 executives leading key functions including strategy, clinical operations, human resources, financial management, information technology, and regional business development.
Focused on delivering comprehensive home maintenance solutions, American Residential Services maintains a commitment to excellence in heating, cooling, and plumbing services across the United States.
Focused on delivering comprehensive home maintenance solutions, American Residential Services maintains a commitment to excellence in heating, cooling, and plumbing services across the United States.
Leadership Roles at American Residential Services
Scott Boose - Chief Executive Officer
Scott Boose, the Chief Executive Officer at American Residential Services, directs the overarching corporate strategy and long-term growth initiatives for the organization. Boose oversees the integration of residential and commercial service lines, ensuring consistent delivery of heating, cooling, and plumbing solutions across the national footprint. By aligning operational goals with market demands, the Chief Executive Officer drives efficiency and maintains high standards for indoor air quality and ventilation services. Scott Boose monitors performance metrics to optimize service delivery models, while collaborating with the board to secure sustainable expansion. This leadership role involves managing complex infrastructure requirements to support a vast network of technicians and service professionals. Through rigorous oversight of business development, the Chief Executive Officer ensures the company remains a leader in the home services industry, consistently meeting the evolving needs of customers throughout the United States.

Chris Bosonetto-Doane - Occupational Therapist and Chief Executive Officer
Chris Bosonetto-Doane, the Occupational Therapist and Chief Executive Officer at American Residential Services, manages specialized health-focused initiatives and organizational wellness programs. Bosonetto-Doane architects internal safety protocols and ergonomic standards for field technicians, ensuring that the physical demands of plumbing, drain cleaning, and insulation installation align with best practices for worker health. By integrating clinical expertise into operational workflows, the Occupational Therapist and Chief Executive Officer enhances the safety culture across all regional service centers. This unique leadership position involves evaluating equipment design and service procedures to minimize injury risks while maximizing productivity. Chris Bosonetto-Doane collaborates with department heads to implement training modules that prioritize long-term employee well-being. Through this focus on human-centric operational design, the Occupational Therapist and Chief Executive Officer supports the company's mission to provide reliable home services while maintaining a healthy, sustainable workforce capable of meeting high-volume demand.
Christie Grumbos - Senior Vice President Chief Financial Officer
Christie Grumbos, the Senior Vice President Chief Financial Officer at American Residential Services, manages the financial health, capital allocation, and fiscal planning for the entire organization. Grumbos oversees budgeting, financial reporting, and risk management, ensuring that the company maintains the liquidity required to support its expansive plumbing and HVAC operations. By analyzing market trends and operational costs, the Senior Vice President Chief Financial Officer drives strategic investment in new service technologies and infrastructure upgrades. This leadership role involves providing critical financial insights to the executive team to guide decision-making regarding regional expansion and service line diversification. Christie Grumbos monitors revenue streams from both residential and commercial sectors to ensure long-term profitability and stability. Through rigorous financial oversight and the implementation of efficient accounting practices, the Senior Vice President Chief Financial Officer supports the company's ability to deliver consistent, high-quality home maintenance services across the United States.
Doug King - President
Doug King, the President at American Residential Services, executes the daily operational strategy and oversees the performance of regional service divisions. King directs the implementation of standardized service protocols for heating, cooling, and plumbing, ensuring that every customer interaction meets the company's quality benchmarks. By managing the operational workflow across various geographic territories, the President drives productivity and ensures that service teams effectively address indoor air quality and ventilation needs. This leadership role involves coordinating between corporate strategy and field execution to maintain high levels of customer satisfaction and operational excellence. Doug King monitors key performance indicators to identify areas for improvement and implements solutions that enhance service delivery speed and reliability. Through active management of regional operations, the President ensures that the company remains responsive to market demands and continues to provide essential home maintenance services to a broad customer base.
Chris Snow - Senior Vice President and Chief Human Resources Officer
Chris Snow, the Senior Vice President and Chief Human Resources Officer at American Residential Services, directs talent acquisition, organizational development, and employee engagement strategies. Snow oversees the recruitment of skilled technicians and support staff necessary to maintain the company's extensive plumbing, heating, and cooling service operations. By architecting comprehensive training programs, the Senior Vice President and Chief Human Resources Officer ensures that the workforce remains proficient in modern ventilation and radiant barrier technologies. This leadership role involves managing labor relations and fostering a culture of performance across diverse regional markets. Chris Snow collaborates with executive leadership to align human capital strategies with the company's broader growth objectives. Through the implementation of robust retention initiatives and performance management systems, the Senior Vice President and Chief Human Resources Officer secures the talent pipeline required to sustain high-quality service delivery for residential and commercial customers nationwide.
Kevin Worley - IT Chief Information Officer & Vice President
Kevin Worley, the IT Chief Information Officer & Vice President at American Residential Services, directs the digital transformation and technological infrastructure of the company. Worley oversees the implementation of advanced dispatch systems, customer relationship management platforms, and data analytics tools that streamline plumbing and HVAC service scheduling. By architecting secure and scalable network solutions, the IT Chief Information Officer & Vice President ensures that field technicians and office staff remain connected across all regional operations. This leadership role involves managing cybersecurity protocols to protect sensitive customer data and optimizing internal software to improve operational efficiency. Kevin Worley collaborates with other executives to integrate new technologies that enhance the customer experience and support the company's growth. Through the strategic deployment of digital resources, the IT Chief Information Officer & Vice President enables the organization to maintain a competitive edge in the home services market.
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