American Residential Services Executive and Leadership Team

September, 2026

Leadership Overview

American Residential Services has 10 executives leading key functions including strategy, technology, human resources, marketing, finance, and regional operations.

Focused on delivering comprehensive home maintenance solutions, American Residential Services prioritizes service excellence and operational efficiency to ensure comfort for residential and commercial clients across the United States.

Leadership Roles at American Residential Services

  • Chief Executive Officer - Scott Boose
  • Occupational Therapist and Chief Executive Officer - Chris Bosonetto-Doane
  • Senior Vice President Chief Financial Officer - Christie Grumbos
  • President - Doug King
  • President, Zone (East) - Scott Kacic
  • Chief Technology Officer - Divakar Jandhyala
  • Director, Strategic Initiatives & Chief of Staff - Michael Koziara
  • Senior Vice President and Chief Human Resources Officer - Chris Snow
  • Senior Vice President Chief Marketing Officer - Richard Hill
  • IT Chief Information Officer & Vice President - Kevin Worley
  • Scott Boose - Chief Executive Officer

    Scott Boose, the Chief Executive Officer at American Residential Services, directs the overarching corporate strategy and long-term growth trajectory. Boose oversees the integration of heating, cooling, and plumbing service lines to maintain market leadership. By aligning operational goals with customer needs, the Chief Executive Officer ensures consistent service delivery across all regional branches. This leadership role involves managing complex organizational structures to optimize performance in the competitive home services sector. Scott Boose drives initiatives that enhance service quality and operational scalability. Through rigorous oversight of business units, the Chief Executive Officer maintains high standards for technical performance and customer satisfaction. By fostering a culture of accountability, Boose secures the company's position as a premier provider of indoor air quality and ventilation solutions. The Chief Executive Officer remains focused on expanding the national footprint while maintaining the core values established in 1975.
    Scott Boose

    Chris Bosonetto-Doane - Occupational Therapist and Chief Executive Officer

    Chris Bosonetto-Doane, the Occupational Therapist and Chief Executive Officer at American Residential Services, manages specialized health-focused service integration within the broader home maintenance framework. Bosonetto-Doane architects programs that align indoor air quality and ventilation services with wellness-centric residential standards. By bridging the gap between technical home systems and occupant health, the Occupational Therapist and Chief Executive Officer drives innovation in service delivery. This role involves coordinating with technical teams to ensure that plumbing and insulation installations meet rigorous safety and comfort benchmarks. Chris Bosonetto-Doane monitors operational outcomes to verify that service quality directly improves the living environments of customers. The Occupational Therapist and Chief Executive Officer evaluates market trends to identify new opportunities for health-oriented home improvements. Through strategic planning, Bosonetto-Doane ensures that the company remains at the forefront of the residential construction and maintenance industry while prioritizing the physical well-being of every client.

    Christie Grumbos - Senior Vice President Chief Financial Officer

    Christie Grumbos, the Senior Vice President Chief Financial Officer at American Residential Services, directs the financial planning, reporting, and capital allocation strategies for the organization. Grumbos architects fiscal policies that support the expansion of heating, cooling, and insulation service offerings. By overseeing budgeting and financial analysis, the Senior Vice President Chief Financial Officer ensures that the company maintains a strong balance sheet while investing in growth. This role involves collaborating with the executive team to assess the financial viability of new market entries and service line additions. Christie Grumbos manages risk and compliance to protect the company's assets and ensure long-term stability. The Senior Vice President Chief Financial Officer monitors revenue streams from residential and commercial contracts to optimize profitability. Through rigorous financial oversight, Grumbos supports the company's mission of providing high-quality home maintenance. The Senior Vice President Chief Financial Officer drives fiscal discipline across all departments to ensure sustainable growth.

    Doug King - President

    Doug King, the President at American Residential Services, oversees the daily operational execution of all service divisions, including plumbing, heating, and cooling. King directs the management teams responsible for delivering high-quality maintenance solutions to residential and commercial clients. By ensuring that operational standards are met across all branches, the President maintains the company's reputation for excellence. This role involves coordinating with regional leadership to optimize resource allocation and improve service turnaround times. Doug King evaluates operational performance to identify areas for process improvement and efficiency gains. The President collaborates with the executive team to implement strategies that drive revenue growth and customer retention. Through hands-on leadership, King ensures that the company's service delivery remains consistent and reliable. The President remains focused on scaling operations to meet the increasing demand for home maintenance services while upholding the company's commitment to quality and customer satisfaction.

    Scott Kacic - President, Zone (East)

    Scott Kacic, the President, Zone (East) at American Residential Services, directs all operational activities within the eastern regional market. Kacic architects localized strategies to enhance the delivery of heating, cooling, and plumbing services to customers in this specific geographic area. By overseeing the performance of regional branches, the President, Zone (East) ensures that service quality aligns with national standards. This role involves managing regional teams to optimize scheduling, inventory, and technician deployment. Scott Kacic analyzes local market trends to identify opportunities for expanding the company's presence in the eastern territory. The President, Zone (East) collaborates with corporate leadership to ensure that regional initiatives support the company's overall growth objectives. Through effective regional management, Kacic drives operational efficiency and customer satisfaction. The President, Zone (East) remains dedicated to maintaining a strong market position by delivering reliable and professional home maintenance services throughout the eastern region.

    Divakar Jandhyala - Chief Technology Officer

    Divakar Jandhyala, the Chief Technology Officer at American Residential Services, architects the digital infrastructure supporting all heating, cooling, and plumbing operations. Jandhyala drives the implementation of advanced software solutions to streamline field service management and customer scheduling. By overseeing the modernization of internal systems, the Chief Technology Officer ensures that technicians receive real-time data to improve service efficiency. This role involves collaborating with executive leadership to integrate smart home technologies into the existing service portfolio. Divakar Jandhyala manages the cybersecurity and data analytics frameworks necessary to protect customer information and optimize operational performance. The Chief Technology Officer evaluates emerging technologies to maintain a competitive edge in the construction and maintenance market. Through the deployment of scalable digital tools, Jandhyala enhances the overall customer experience. The Chief Technology Officer remains dedicated to transforming traditional home service delivery through robust, data-driven technological advancements.
    Divakar Jandhyala

    Michael Koziara - Director, Strategic Initiatives & Chief of Staff

    Michael Koziara, the Director, Strategic Initiatives & Chief of Staff at American Residential Services, executes high-priority projects that align with the company's long-term growth objectives. Koziara coordinates cross-functional efforts to ensure that plumbing, drain cleaning, and sewer line services remain profitable and efficient. By managing the flow of information between the executive team and operational departments, the Director, Strategic Initiatives & Chief of Staff facilitates rapid decision-making. This role involves analyzing market data to identify expansion opportunities within the residential and commercial sectors. Michael Koziara oversees the implementation of strategic plans that improve service delivery across diverse geographic regions. The Director, Strategic Initiatives & Chief of Staff monitors key performance indicators to ensure that all initiatives support the broader mission of the organization. Through meticulous planning and execution, Koziara drives organizational alignment. The Director, Strategic Initiatives & Chief of Staff ensures that every strategic move strengthens the company's market position.

    Chris Snow - Senior Vice President and Chief Human Resources Officer

    Chris Snow, the Senior Vice President and Chief Human Resources Officer at American Residential Services, directs talent acquisition and workforce development for the entire organization. Snow architects training programs that ensure technicians possess the skills required for complex heating, cooling, and insulation installations. By overseeing employee engagement and retention strategies, the Senior Vice President and Chief Human Resources Officer maintains a high-performing workforce capable of delivering superior service. This role involves managing organizational culture to support the company's commitment to excellence in the home services industry. Chris Snow collaborates with other executives to align human capital needs with the company's growth targets. The Senior Vice President and Chief Human Resources Officer implements policies that promote safety and professional growth across all regional operations. Through effective leadership, Snow ensures that the company attracts and retains top-tier talent. The Senior Vice President and Chief Human Resources Officer drives initiatives that foster a productive and inclusive work environment.
    Chris Snow

    Richard Hill - Senior Vice President Chief Marketing Officer

    Richard Hill, the Senior Vice President Chief Marketing Officer at American Residential Services, drives brand awareness and customer acquisition strategies across all service lines. Hill architects marketing campaigns that highlight the company's expertise in plumbing, drain cleaning, and indoor air quality solutions. By overseeing digital and traditional advertising efforts, the Senior Vice President Chief Marketing Officer ensures that the brand remains top-of-mind for residential and commercial customers. This role involves analyzing consumer behavior to tailor messaging that resonates with diverse market segments. Richard Hill collaborates with regional managers to support local growth initiatives through targeted promotional activities. The Senior Vice President Chief Marketing Officer evaluates the effectiveness of marketing spend to maximize return on investment. Through strategic brand positioning, Hill strengthens the company's reputation for reliability and quality. The Senior Vice President Chief Marketing Officer remains focused on expanding the customer base while maintaining consistent brand messaging across all service territories.

    Kevin Worley - IT Chief Information Officer & Vice President

    Kevin Worley, the IT Chief Information Officer & Vice President at American Residential Services, directs the maintenance and evolution of the company's enterprise-wide information systems. Worley architects robust network solutions that support the seamless operation of heating, cooling, and plumbing service dispatching. By overseeing the integration of hardware and software, the IT Chief Information Officer & Vice President ensures that field teams have reliable access to critical operational data. This role involves managing the technological infrastructure that enables efficient communication between headquarters and regional service centers. Kevin Worley evaluates new software tools to improve diagnostic capabilities for drain cleaning and sewer line services. The IT Chief Information Officer & Vice President monitors system performance to prevent downtime and ensure continuous service availability. Through strategic technology management, Worley supports the company's operational goals. The IT Chief Information Officer & Vice President drives the digital transformation necessary to maintain a competitive advantage in the home services industry.

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    Frequently Asked Questions Regarding American Residential Services Top Executives and Leadership Team

    Who leads American Residential Services?
    American Residential Services is led by Scott Boose (Chief Executive Officer), along with executives such as Chris Bosonetto-Doane (Occupational Therapist and Chief Executive Officer) and Christie Grumbos (Senior Vice President Chief Financial Officer).
    Who is part of American Residential Services’s executive team?
    The executive team of American Residential Services includes leaders such as Scott Boose (Chief Executive Officer), Chris Bosonetto-Doane (Occupational Therapist and Chief Executive Officer), Christie Grumbos (Senior Vice President Chief Financial Officer) and other senior executives.
    How many executives does American Residential Services have?
    American Residential Services has 10 executives leading key business areas.
    What roles are included in American Residential Services’s leadership team?
    The leadership team of American Residential Services includes roles such as Chief Executive Officer, Occupational Therapist and Chief Executive Officer, Senior Vice President Chief Financial Officer, President, President, Zone (East).