HomeServe USA Executive and Leadership Team

Michael Murney, the Chief Financial Officer at HomeServe USA, directs all financial operations and strategic fiscal planning. Murney oversees budgeting, forecasting, and financial reporting, ensuring robust fiscal health for the organization. This leadership role involves managing investment strategies and optimizing capital allocation to support HomeServe USA's growth objectives. By analyzing market trends and financial performance, Michael Murney drives profitability and ensures compliance with all financial regulations. The Chief Financial Officer's responsibilities extend to managing relationships with financial institutions and stakeholders, solidifying the company's financial stability and long-term viability.

Robert Judson, the Chief Operating Officer at HomeServe USA, directs the company's day-to-day operational activities and service delivery. Judson oversees the management of service contracts, ensuring efficient and effective execution of homeowner assistance programs across all regions. This critical role involves optimizing operational workflows, enhancing service quality, and driving operational efficiency to meet customer demands. By leading the operations team, Robert Judson ensures seamless coordination between service providers and homeowners, maintaining high standards of customer satisfaction. The Chief Operating Officer's strategic focus includes scaling operations to accommodate market expansion and improving resource management for maximum impact.

Molly Moody, in the Office of the President at HomeServe USA, contributes to the strategic direction and operational oversight of the organization. Moody supports executive leadership in driving key initiatives and ensuring alignment with the company's mission of providing exceptional homeowner assistance. This role involves collaborating across departments to enhance service delivery and customer engagement. By focusing on strategic priorities, Molly Moody helps to advance HomeServe USA's market position and operational effectiveness. The contributions from the Office of the President are vital for maintaining high standards of service and achieving organizational goals.

Devin Winston, in the Office of the President at HomeServe USA, plays a key part in advancing the company's strategic objectives and operational excellence. Winston supports the President's office in overseeing critical business functions and driving initiatives that enhance homeowner assistance programs. This position involves close collaboration with senior leadership to ensure cohesive strategy execution and effective resource deployment. By contributing to high-level decision-making, Devin Winston helps to shape the future direction of HomeServe USA. The focus remains on strengthening the company's market presence and commitment to customer service.

Aaron Shakarchi, the President at HomeServe USA, directs the overall strategic vision and operational management of the company. Shakarchi leads the executive team in executing the company's mission to provide comprehensive homeowner emergency assistance programs. This leadership role involves driving growth, fostering innovation, and ensuring the highest standards of service delivery across all markets. By overseeing key business functions, Aaron Shakarchi ensures HomeServe USA maintains its position as a leader in the home assistance industry. The President's focus is on strengthening partnerships, enhancing customer satisfaction, and achieving sustainable business success.

Felicia Mercer, in the Office Of The President at HomeServe USA, supports the executive leadership in driving strategic initiatives and operational improvements. Mercer contributes to the formulation and execution of plans aimed at enhancing homeowner assistance services and expanding market reach. This role involves close coordination with various departments to ensure seamless program delivery and customer satisfaction. By focusing on key organizational priorities, Felicia Mercer aids in strengthening HomeServe USA's commitment to excellence. The efforts within the Office Of The President are crucial for maintaining the company's reputation and achieving its long-term objectives.

Alyssa Bradford, in the Office Of The President at HomeServe USA, contributes to the strategic oversight and operational execution of the company's core services. Bradford supports executive leadership in driving initiatives that enhance the quality and efficiency of homeowner assistance programs. This position involves collaborating with cross-functional teams to ensure alignment with company goals and customer needs. By focusing on key strategic priorities, Alyssa Bradford helps to advance HomeServe USA's market leadership. The work within the Office Of The President is integral to maintaining service excellence and fostering company growth.

Mary Walker, serving in the Office of the President, Quality Analyst at HomeServe USA, focuses on ensuring the highest standards of service quality and customer satisfaction. Walker meticulously analyzes operational data and customer feedback to identify areas for improvement within the homeowner assistance programs. This role is critical for maintaining service excellence and upholding the company's reputation. By driving quality assurance initiatives, Mary Walker directly impacts the effectiveness and reliability of HomeServe USA's offerings. The dedication to quality ensures that customers receive consistent and dependable support, reinforcing the company's commitment to its partners and clients.

Joseph Sorisi, the Chief Information Officer & Technology Strategy & Transformation Board Member at HomeServe USA, architects the company's technology vision and digital transformation initiatives. Sorisi leads the development and implementation of IT strategies that align with business objectives, focusing on innovation and operational enhancement. This position involves overseeing all aspects of information technology, including infrastructure, cybersecurity, and data management, to ensure robust and secure systems. By guiding technology strategy, Joseph Sorisi drives efficiency and enables new service capabilities for HomeServe USA. The Chief Information Officer's role also encompasses fostering a culture of technological advancement and ensuring the company remains at the forefront of digital solutions.

David Berry, the Interim Chief Information Technology Officer & Chief Information Officer & Chief Technology Officer at HomeServe USA, spearheads the company's technology infrastructure and IT operations. Berry directs the execution of technology roadmaps, ensuring the stability and performance of critical IT systems that support homeowner assistance programs. This leadership function involves managing technology resources, implementing robust cybersecurity measures, and driving technological innovation across the organization. By overseeing IT operations, David Berry ensures seamless service delivery and enhances the digital experience for customers and partners. The Chief Technology Officer's focus remains on leveraging technology to achieve strategic business goals and maintain a competitive edge.