HomeServe USA Executive and Leadership Team

Michael Murney, the Chief Financial Officer at HomeServe USA, directs all fiscal planning and capital allocation strategies. Overseeing the financial health of the organization, the Chief Financial Officer ensures rigorous budget management and accurate reporting across North American operations. This leadership role involves analyzing market trends to optimize revenue streams from millions of home assistance contracts. By maintaining strict compliance with corporate standards, Murney supports the long-term stability of the business model. The Chief Financial Officer collaborates with the Board to align investment priorities with the broader goals of the parent company. Through precise financial modeling and risk assessment, Murney secures the resources necessary for sustained growth. Ultimately, the Chief Financial Officer drives the fiscal discipline required to maintain the market position of the company as a leader in emergency home service solutions.

Devin Winston, the Office of the President at HomeServe USA, directs high-level strategic initiatives and organizational alignment. Overseeing the execution of corporate objectives, the Office of the President ensures that internal processes support the delivery of emergency assistance programs. This leadership role involves coordinating cross-functional efforts to maintain service standards for over 140 utility partners. By streamlining communication between departments, Winston facilitates rapid decision-making and operational agility. The Office of the President collaborates with senior leadership to refine the market approach and expand the reach of home assistance services. Through diligent oversight of daily business activities, Winston drives the achievement of key performance indicators. Ultimately, the Office of the President maintains the focus on customer satisfaction and operational excellence that defines the reputation of the company within the home services industry.

Mary Walker, the Office of the President, Quality Analyst at HomeServe USA, directs the evaluation of service standards and operational performance. Overseeing the rigorous assessment of customer interactions, the Office of the President, Quality Analyst ensures that every emergency assistance program meets strict quality benchmarks. This leadership role involves identifying process improvements to enhance the reliability of home service contracts. By analyzing performance data, Walker drives the implementation of best practices across the organization. The Office of the President, Quality Analyst collaborates with operational teams to resolve service gaps and maintain high satisfaction levels among utility partners. Through continuous monitoring of service delivery, Walker supports the commitment of the company to excellence. Ultimately, the Office of the President, Quality Analyst secures the integrity of the service model through precise quality control and analytical rigor.

Alyssa Bradford, the Office Of The President at HomeServe USA, directs administrative strategy and supports the implementation of corporate policies. Overseeing the coordination of executive priorities, the Office Of The President ensures that organizational resources align with the mission of providing emergency home assistance. This leadership role involves managing complex projects that span multiple departments to improve operational efficiency. By facilitating communication across the leadership team, Bradford drives the successful execution of strategic goals. The Office Of The President collaborates with key stakeholders to refine service offerings and strengthen relationships with utility partners. Through proactive management of business workflows, Bradford supports the growth of the company in competitive markets. Ultimately, the Office Of The President maintains the operational focus required to deliver consistent value to homeowners and partners alike.

Molly Moody, the Office of the President at HomeServe USA, directs the integration of strategic initiatives into daily business operations. Overseeing the alignment of departmental goals, the Office of the President ensures that the company maintains its status as a leader in home emergency assistance. This leadership role involves managing the flow of information between executive leadership and operational teams to drive efficiency. By optimizing internal processes, Moody supports the delivery of reliable services to millions of customers. The Office of the President collaborates with various business units to ensure that service contracts are managed with precision and care. Through consistent focus on operational excellence, Moody drives the achievement of corporate milestones. Ultimately, the Office of the President secures the long-term success of the organization by fostering a culture of accountability and high performance.

Felicia Mercer, the Office Of The President at HomeServe USA, directs the development of strategic partnerships and operational frameworks. Overseeing the expansion of service capabilities, the Office Of The President ensures that the company effectively addresses the needs of utility partners and homeowners. This leadership role involves coordinating efforts to scale emergency assistance programs across diverse geographic regions. By fostering collaboration between internal teams, Mercer drives the successful delivery of home service solutions. The Office Of The President collaborates with senior management to refine the market strategy and enhance the value proposition of the organization. Through diligent oversight of project lifecycles, Mercer supports the maintenance of high service standards. Ultimately, the Office Of The President drives the growth of the company by ensuring that every contract is managed with professional expertise and strategic foresight.

Joseph Sorisi, the Chief Information Officer & Technology Strategy & Transformation Board Member at HomeServe USA, architects the digital infrastructure supporting millions of service contracts. Overseeing the integration of advanced software solutions, the Chief Information Officer & Technology Strategy & Transformation Board Member ensures seamless connectivity between utility partners and homeowners. This leadership role involves driving digital transformation initiatives to enhance service delivery efficiency across global markets. By implementing scalable cloud platforms, Sorisi optimizes data security and operational responsiveness. The Chief Information Officer & Technology Strategy & Transformation Board Member collaborates with executive leadership to align technological capabilities with evolving consumer needs. Through continuous innovation in system architecture, Sorisi maintains the competitive edge of the organization. Ultimately, the Chief Information Officer & Technology Strategy & Transformation Board Member secures the technological foundation necessary for reliable emergency assistance.