COPC
Highly Engaged Employees
Highly Engaged EmployeesBusiness Services · Florida, United States · 51-200 Employees
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Overview
Headquarters
941 W Morse Blvd Ste 100, Winter Park, F...Phone Number
(407) 304-9032Website
www.copc.comRevenue
$22.4 MillionIndustry
ZI Rank: 1
Signal Type
Dec
Jan
Feb
Mar
Apr
May
ZI Rank
2
2
1
2
1
1
About COPC
Founded in 1996, COPC Inc. provides consulting, training and certification for operations that support the customer experience. The company created the COPC Standards, a collection of performance management systems for call center operations, customer experience management, vendor management, and procurement. The company is headquartered in Winter Park, Florida.Explore more
COPC Org Chart
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COPC is experiencing very low activity levels compared to other companies in the Business Services sector.
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2020
Debt
$150K
COPC Tech Stack
A closer look at the technologies used by COPC
Most Recent Scoops
Person-Based
Quality Management, Customer Experience
Person-Based
Software, Artificial Intelligence, Customer Experience
Person-Based
Person-Based
Open Position
COPC News & Media
transcosmos receives COPC Certification in South Korea for 6 years in a row
Recognized for its superior ability in continuously enhancing customer service and operational quality TOKYO, Dec. 24, 2024 /PRNewswire-PRWeb/ -- transcosmos is proud to announce that the company has received COPC certification in South Korea, a certification offered by COPC Inc. in the U....COPC Launches Global CX Performance Awards: Celebrating Excellence in Customer Experience
WINTER PARK, Fla.--(BUSINESS WIRE)--COPC Inc. announces the inaugural Customer Experience (CX) Performance Awards, an annual program celebrating COPC-certified organizations that set the standard for excellence in CX operations. These awards underscore dedication to continuous improvement, innovation, and raising the bar for CX globally. The first awards will be presented starting in January 2025, showcasing results through two elite categories: - COPC Superior CX Performance Awards: Honor COPCGet AI for CX Certified: Execs In The Know and COPC Inc. Announce Foundations in AI for CX Certification Program in Minneapolis, Minnesota, on October 16-18, 2024
Execs In The Know has partnered with COPC to offer a 2.5-day live training course, "Foundations in AI for CX Certification Program," designed to equip senior CX leaders with essential AI knowledge and practical applications for enhancing customer experience operations. The program, taking...Contact Center Consulting Service Market May Set New Growth Story : Northridge Group, the Taylor Reach Group, COPC Inc.
NJ New Jersey, USA -- (SBWIRE) -- 12/28/2023 -- Stay Tuned with the Epic Battle in the Contact Center Consulting Service Market Read the full press release at http://www.sbwire.com/press-releases/contact-center-consulting-service-market-may-set-new-growth-story-northridge-group-the-taylor-reach-group-copc-inc-1381356.htm
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Founded in 1996, COPC Inc. provides consulting, training and certification for operations that support the customer experience. The company created the COPC Standards, a collection of performance management systems for call center operations, customer experience management, vendor management, and procurement. The company is headquartered in Winter... Read More
