The Northridge Group
Business Services · Illinois, United States · 127 Employees
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About
Headquarters
9700 W Higgins Rd Ste 600, Rosemont, Illinois, ...Phone Number
(847) 692-2288Website
www.northridgegroup.comRevenue
$26.8 MillionIndustry
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Highlights
<$5M
Total Funding Amount
<$5M
Most Recent Funding Amount
1
Number of Funding Rounds
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The Northridge Group News & Media
Contact Center Consulting Service Market May Set New Growth Story : Northridge Group, the Taylor Reach Group, COPC Inc.
NJ New Jersey, USA -- (SBWIRE) -- 12/28/2023 -- Stay Tuned with the Epic Battle in the Contact Center Consulting Service Market Read the full press release at http://www.sbwire.com/press-releases/contact-center-consulting-service-market-may-set-new-growth-story-northridge-group-the-taylor-reach-group-copc-inc-1381356.htmThe Northridge Group Names Lisa Butler as President
Appointment Signals Realignment and Expansion of Contact Center Consulting Solutions to Meet Evolving Employee and Customer Experience (CX) Needs CHICAGO, Nov. 2, 2023 /PRNewswire/ -- The Northridge Group, an award-winning, women-owned contact center operations and Customer Experience...Contact Center Technologies Hold Key to Customer Experience (CX) Improvements
The Northridge Group Aligns with RISE Technology Advisors and Uniphore to Bring Artificial Intelligence (AI), Assisted Agent Solutions to Fortune 500 Contact Centers CHICAGO, Oct. 2, 2023 /PRNewswire/ -- The Northridge Group, a leading contact center operations and Customer Experience...The Northridge Group's 2023 State of Customer Experience (CX) Survey Reveals Big Gap in Customer Service Expectations and Experiences
93% of Business Leaders Surveyed Believe Their Companies Make It Easy to Resolve Issues, But Only 66% Of Customers Agree CHICAGO, June 14, 2023 /PRNewswire/ -- The Northridge Group, a leading Customer Experience (CX) operations and management consulting firm, released its highly...
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Frequently Asked Questions Regarding The Northridge Group
The Northridge Group is an award-winning, women-owned boutique consulting firm that specializes in Customer Experience (CX) and contact center operations. Serving Fortune 1000 organizations in the healthcare, finance, telecom, retail, energy, transportation, and government sectors, the company offers innovative solutions to complex business challen... Read More