Top Companies Using Help Scout

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Build and run GTM workflows triggered by buying signals
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Connect your AI to verified B2B data
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Actionable ABM platform
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Unify teams, strategies, and data-driven technologies
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Enrich. Segment. Activate.
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Define markets, discover ideal buyers
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Convert contacts into pipeline
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Turn page views into pipeline
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Sales automation
Streamline phone and email outreach
Conversation intelligence
Analyze every interaction
Website chat
Identify, engage, and route visitors
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Ask for less, deliver more
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Kickstart go-to-market activities
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Clean, updated CRM
Predictive modeling
Meet your next customer
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Automate engagement-ready data
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Verified B2B intelligence in ChatGPT
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Transformative solutions for industry leaders
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2,913 companies using this technology

By Brightwurks

Help Scout is a customer support platform by Help Scout Inc. that provides a shared inbox and collaboration tools for support teams to manage email and customer service requests.

Top industries utilizing this technology

Software
Business Services
Retail
Manufacturing
Custom Software & IT Services

1-10 of 2,913 Companies using Help Scout

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Revenue

1
Sephora USA
Technologies used by the company: 809
Sephora is a global beauty retailer offering a wide range of cosmetics, skincare, and fragrance products.
Additional technologies used by Sephora USA:
BlackBerry Enterprise Server
Adobe Illustrator
HEATSoftware ITSM
See 809 technologies
2
Programmed
Technologies used by the company: 121
Programmed is a provider of staffing, operations and maintenance services across all industry sectors including education, health, infrastructure, manufacturing, transport and mining. The company was founded in 1951 and has operations throughout Aust ralia and New Zealand. Read more
Additional technologies used by Programmed:
BigRedSky
Microsoft 365
Symantec Email Security
See 121 technologies
3
Atlassian
Technologies used by the company: 618
Founded in 2002 and headquartered in Sydney, Austrailia, Atlassian Corporation Plc is an Australian-American software company globally headquartered in Sydney, Australia, with a United States headquarters in San Francisco, California, that provides c ollaboration, development, and issue-tracking software for teams. The company develops and provides tools for project management, software development, and IT service management. Atlassian offers products such as Jira, a workflow management system for planning, organizing, tracking, and managing work and projects; Confluence, a content collaboration platform for documentation and knowledge sharing; Trello, a task management and collaboration tool; and Bitbucket, a git code management product for version control and code collaboration. The company serves a diverse range of customers across industries including technology, telecommunications, retail, finance, media, and government sectors, facilitating applications in project management, software development, and IT operations. Atlassian operates the Atlassian Marketplace, an online marketplace for selling third-party and Atlassian-built add-ons and extensions that supplement and enhance the functionality of its core products. Read more
Additional technologies used by Atlassian:
IBM SPSS
Autopilot
JavaMail
See 618 technologies
4
Pratt Industries
Technologies used by the company: 417
Pratt Industries Inc, founded in 1987 and headquartered in Conyers, Georgia, privately-held recycled paper and packaging company.
Additional technologies used by Pratt Industries:
BlackBerry Enterprise Server
Adobe Illustrator
Exact MAX
See 417 technologies
5
Johns Manville
Technologies used by the company: 450
Johns Manville, founded in 1858 and headquartered in Littleton, Colorado, manufactures insulation, roofing materials, and engineered products.
Additional technologies used by Johns Manville:
Adobe Illustrator
MATLAB
HP Business Process Testing (HP BPT)
See 450 technologies
6
Boston University
Technologies used by the company: 1,031
Boston University is a higher education university that provides various courses that teach students skills that can be used in real-life situations and careers. The university is based in Boston, Massachusetts.
Additional technologies used by Boston University:
BlackBerry Enterprise Server
Adobe Illustrator
Adobe Fireworks
See 1,031 technologies
7
Northeastern University
Technologies used by the company: 1,154
Northeastern University, founded in 1898 and headquartered in Boston, Massachusetts, provides education services. The University offers degrees in arts, media, business, science, engineering, law, humanities, and professional studies.
Additional technologies used by Northeastern University:
HEC-RAS
BlackBerry Enterprise Server
Adobe Illustrator
See 1,154 technologies
8
athenahealth
Technologies used by the company: 826
Athenahealth creates innovative healthcare technology that connects clinicians, patients, payers, and partners in differentiated ways. Our electronic health record, revenue cycle management, and patient engagement solutions allow anytime, anywhere ac cess, driving better financial outcomes for our customers and enabling our provider customers to deliver better quality care. In everything we do, were inspired by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Read more
Additional technologies used by athenahealth:
BlackBerry Enterprise Server
Adobe Illustrator
Microsoft Project
See 826 technologies
9
Reddit
Technologies used by the company: 568
Founded by Steve Huffman and Alexis Ohanian in 2005, Reddit is an online community where users submit, vote, and comment on content, news, and discussions. Nicknamed "the front page of the internet," Reddit is one of the top ten sites in the United S tates. Read more
Additional technologies used by Reddit:
Adobe Illustrator
MATLAB
Sumo Logic
See 568 technologies
10
Peloton Interactive
Technologies used by the company: 536
Founded in 2012, Peloton Interactive is an exercise equipment and media company providing indoor cycling studio experiences in your own home. Peloton Interactive is headquartered in New York, NY.
Additional technologies used by Peloton Interactive:
Adobe Illustrator
Microsoft Project
LabVIEW
See 536 technologies

Best Alternatives for Help Scout

Usage statistics of alternative technologies to Help Scout, based on Zoominfo's comprehensive dataset

Gorgias Zoho Desk Zendesk Help Desk Zendesk Web Widget Zoho Support Help Scout

Additional top technologies lists

See additional lists of companies utilizing top technologies, ranked by revenue, size, and funding.

Frequently Asked Questions Regarding Help Scout

What is the Help Scout technology?

Help Scout is a customer support platform by Help Scout Inc. that provides a shared inbox and collaboration tools for support teams to manage email and customer service requests. For more information,

How many companies added the Help Scout technology in the last month?

9 companies added Help Scout to their tech stack in the last month.

What is Help Scout technology’s market share?

Help Scout market share is 0.62% out of all the technologies in the same category.

What companies are using Help Scout?

From the data gathered in Zoominfo, Sephora USA, Programmed, Atlassian, Pratt Industries, Johns Manville, are using the Help Scout technology. You can see the full list in the above results table.

How many companies are using Help Scout?

2913 companies are using Help Scout.

Which industries do companies commonly use Help Scout for their needs?

Companies in Software, Business Services, Retail commonly use Help Scout.

What are the best alternatives for Help Scout?

According to Zoominfo’s data Gorgias, Zoho Desk, Zendesk Help Desk, Zendesk Web Widget, Zoho Support, are competitors of Help Scout. For more information,

See more information about Help Scout

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2,913 companies using this technology