Top Companies Using Help Scout

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ZoomInfo Copilot
AI sales agent
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AI workspace for smarter GTM
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Build and run GTM workflows triggered by buying signals
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Connect your AI to verified B2B data
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Company and contact database
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Actionable ABM platform
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Source the best and brightest
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Lead routing and data quality
Data as a Service
ZoomInfo data for your GTM systems
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Ready, set, integrate
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Connect industry-leading data across your entire tech stack
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Unify teams, strategies, and data-driven technologies
Professional Services
Labs
Bring your AI and data-driven playbook to life
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White glove services for large-scale and complex data requests
Enrich. Segment. Activate.
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Intelligence
Contact & company search
Define markets, discover ideal buyers
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Convert contacts into pipeline
Buyer intent
Reach ready-to-buy prospects
Website visitor tracking
Turn page views into pipeline
Engagement
Sales automation
Streamline phone and email outreach
Conversation intelligence
Analyze every interaction
Website chat
Identify, engage, and route visitors
Web form optimization
Ask for less, deliver more
Ads audiences
Paid social on your target accounts
Orchestration
Workflows
Kickstart go-to-market activities
CRM enrichment
Clean, updated CRM
Predictive modeling
Meet your next customer
Data management
Automate engagement-ready data
Zoominfo in ChatGPT
Verified B2B intelligence in ChatGPT
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Transformative solutions for industry leaders
API
Deliver data across business systems & workflows
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2,860 companies using this technology

By Brightwurks

Help Scout is a customer support platform by Help Scout Inc. that provides a shared inbox and collaboration tools for support teams to manage email and customer service requests.

Top industries utilizing this technology

Software
Business Services
Retail
Manufacturing
Custom Software & IT Services

1-10 of 2,860 Companies using Help Scout

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Revenue

1
Sephora USA
Technologies used by the company: 817
Sephora is a global beauty retailer offering a wide range of cosmetics, skincare, and fragrance products.
Additional technologies used by Sephora USA:
BlackBerry Enterprise Server
Adobe Illustrator
HEATSoftware ITSM
See 817 technologies
2
Programmed
Technologies used by the company: 122
Programmed is a provider of staffing, operations and maintenance services across all industry sectors including education, health, infrastructure, manufacturing, transport and mining. The company was founded in 1951 and has operations throughout Aust ralia and New Zealand. Read more
Additional technologies used by Programmed:
BigRedSky
Microsoft 365
Symantec Email Security
See 122 technologies
3
Atlassian
Technologies used by the company: 623
Founded in 2002 and headquartered in Sydney, Austrailia, Atlassian Corporation Plc is an Australian-American software company globally headquartered in Sydney, Australia, with a United States headquarters in San Francisco, California, that provides c ollaboration, development, and issue-tracking software for teams. The company develops and provides tools for project management, software development, and IT service management. Atlassian offers products such as Jira, a workflow management system for planning, organizing, tracking, and managing work and projects; Confluence, a content collaboration platform for documentation and knowledge sharing; Trello, a task management and collaboration tool; and Bitbucket, a git code management product for version control and code collaboration. The company serves a diverse range of customers across industries including technology, telecommunications, retail, finance, media, and government sectors, facilitating applications in project management, software development, and IT operations. Atlassian operates the Atlassian Marketplace, an online marketplace for selling third-party and Atlassian-built add-ons and extensions that supplement and enhance the functionality of its core products. Read more
Additional technologies used by Atlassian:
IBM SPSS
Autopilot
JavaMail
See 623 technologies
4
Pratt Industries
Technologies used by the company: 417
Pratt Industries Inc, founded in 1987 and headquartered in Conyers, Georgia, privately-held recycled paper and packaging company.
Additional technologies used by Pratt Industries:
BlackBerry Enterprise Server
Adobe Illustrator
Exact MAX
See 417 technologies
5
Johns Manville
Technologies used by the company: 450
Johns Manville, founded in 1858 and headquartered in Littleton, Colorado, manufactures insulation, roofing materials, and engineered products.
Additional technologies used by Johns Manville:
Adobe Illustrator
MATLAB
HP Business Process Testing (HP BPT)
See 450 technologies
6
Etsy
Technologies used by the company: 508
Etsy, Inc., together with its subsidiaries, operates two-sided online marketplaces that connect buyers and sellers in the United States, the United Kingdom, Germany, Canada, Australia, and France. Its primary marketplace is Etsy.com that connects art isans and entrepreneurs with various consumers. The company also offers Reverb, a musical instrument marketplace; Depop, a fashion resale marketplace; and Elo7, a Brazil-based marketplace for handmade and unique items. In addition, it offers various seller services, including Etsy Payments, a payment processing service; Etsy Ads, an advertising platform; and Shipping Labels, which allows sellers in the United States, Canada, the United Kingdom, Australia, and India to purchase discounted shipping labels. Further, the company provides the Etsy Purchase Protection program that is designed to help buyers; the Etsy Share and Save program for sellers to save on Etsy fees for sales that drive to their Etsy shop from their own channels. Additionally, it offers educational resources comprising blog posts, video tutorials, Etsy Seller Handbook, Etsy.com online forums, and insights; Etsy Teams, a platform to build personal relationships with other Etsy sellers; and a Star Seller program. The company was formerly known as Indieco, Inc changed its name to Etsy, Inc. in June 2006. Etsy, Inc. was founded in 2005 and is headquartered in Brooklyn, New York. Read more
Additional technologies used by Etsy:
Adobe Illustrator
IBM SPSS
MATLAB
See 508 technologies
7
Boston University
Technologies used by the company: 1,065
Boston University is a higher education university that provides various courses that teach students skills that can be used in real-life situations and careers. The university is based in Boston, Massachusetts.
Additional technologies used by Boston University:
BlackBerry Enterprise Server
Adobe Illustrator
JobAps
See 1,065 technologies
8
Northeastern University
Technologies used by the company: 1,155
Northeastern University, founded in 1898 and headquartered in Boston, Massachusetts, provides education services. The University offers degrees in arts, media, business, science, engineering, law, humanities, and professional studies.
Additional technologies used by Northeastern University:
HEC-RAS
BlackBerry Enterprise Server
Adobe Illustrator
See 1,155 technologies
9
athenahealth
Technologies used by the company: 836
Athenahealth creates innovative healthcare technology that connects clinicians, patients, payers, and partners in differentiated ways. Our electronic health record, revenue cycle management, and patient engagement solutions allow anytime, anywhere ac cess, driving better financial outcomes for our customers and enabling our provider customers to deliver better quality care. In everything we do, were inspired by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Read more
Additional technologies used by athenahealth:
BlackBerry Enterprise Server
Adobe Illustrator
Microsoft Project
See 836 technologies
10
Reddit
Technologies used by the company: 574
Founded by Steve Huffman and Alexis Ohanian in 2005, Reddit is an online community where users submit, vote, and comment on content, news, and discussions. Nicknamed "the front page of the internet," Reddit is one of the top ten sites in the United S tates. Read more
Additional technologies used by Reddit:
Adobe Illustrator
MATLAB
Sumo Logic
See 574 technologies

Best Alternatives for Help Scout

Usage statistics of alternative technologies to Help Scout, based on Zoominfo's comprehensive dataset

Gorgias Zoho Desk Zendesk Help Desk Zendesk Web Widget Zoho Support Help Scout

Additional top technologies lists

See additional lists of companies utilizing top technologies, ranked by revenue, size, and funding.

Frequently Asked Questions Regarding Help Scout

What is the Help Scout technology?

Help Scout is a customer support platform by Help Scout Inc. that provides a shared inbox and collaboration tools for support teams to manage email and customer service requests. For more information,

How many companies added the Help Scout technology in the last month?

7 companies added Help Scout to their tech stack in the last month.

What is Help Scout technology’s market share?

Help Scout market share is 0.63% out of all the technologies in the same category.

What companies are using Help Scout?

From the data gathered in Zoominfo, Sephora USA, Programmed, Atlassian, Pratt Industries, Johns Manville, are using the Help Scout technology. You can see the full list in the above results table.

How many companies are using Help Scout?

2860 companies are using Help Scout.

Which industries do companies commonly use Help Scout for their needs?

Companies in Software, Business Services, Retail commonly use Help Scout.

What are the best alternatives for Help Scout?

According to Zoominfo’s data Gorgias, Zoho Desk, Zendesk Help Desk, Zendesk Web Widget, Zoho Support, are competitors of Help Scout. For more information,

See more information about Help Scout

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2,860 companies using this technology