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Help Scout

Business Services · Massachusetts, United States · 140 Employees

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About

Headquarters

177 Huntington Ave Ste 1703, Boston, Massachuse...

Phone Number

(508) 319-9471

Revenue

$29.4 Million

Industry

Software & Technical Consulting Software

Highlights

$6.4M

Total Funding Amount

$6M

Most Recent Funding Amount

2

Number of Funding Rounds

Who is Help Scout

HelpScout is a help desk platform that helps companies to handle customer services requests. HelpScout gives users access to an email-based customer support platform and variety of organizational features for customer service representatives.Read more

Help Scout's Social MediaPopular SearchesHelp Scout IncHelp ScoutHelp Scout PbcBrightwurks, Inc Dba Help ScoutEmailscoutSIC Code 73,737NAICS Code 54,541Show more

Help Scout Org Chart

Nick Francis
Nick Francis

Co-Founder & Chief Executive Officer

PhoneEmail
Denny Swindle
Denny Swindle

Co-Founder & Chief Technology Officer

PhoneEmail
Andrea Kayal
Andrea Kayal

Chief Revenue Officer

PhoneEmail

PhoneEmail

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Compare CEO

How does Nick Francis compare against Competing Companies' CEOs?

Nick Francis
Nick Francis

Co-Founder & Chief Executive Officer at Help ...

Top 5%

CEO effectiveness to drive business results

Excellent
100%
Good
0%
Average
0%
Poor
0%
Very Bad
0%
CEO management style
Good
100%
Bad
0%

VS.

Tom Eggemeier

Tom Eggemeier

CEO at Zendesk

Top 10%

CEO effectiveness to drive business results

Excellent
22%
Good
44%
Average
11%
Poor
0%
Very Bad
22%
CEO management styleAnswered by 21 Zendesk employees
Good
85%
Bad
14%

Products Owned by Help Scout

Help Scout

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Help Scout Company Metrics

Company Insights
Employee Growth Rate
Funding
Funding DateMar 17, 2015
RoundSeries A
Amount$6M
InvestorsCommonAngels, Foundry Group
Funding DateOct 08, 2011
RoundAngel/Seed
Amount<$5M
InvestorsDharmesh Shah, Zelkova Ventures, Techstars, David Cancel, Dave Balter
See More

$6.4M

Total Funding Amount

$6M

Most Recent Funding Amount

2

Number of Funding Rounds

Acquisitions & Subsidiaries

Feb 02, 2013

Studio430

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Help Scout Tech Stack

A closer look at the technologies used by Help Scout

Top Companies in United States

Top 10 companies in United States by revenue

Top 10 companies in United States by number of employees

Top 10 companies in United States by total funding amount

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Help Scout News & Media

  • Rentec Direct Introduces New Customer Support Platform to Better...

    Property management software company, Rentec Direct, introduces a new partnership with Help Scout to improve user experience. (PRWeb May 13, 2020) Read the full story at https://www.prweb.com/releases/rentec_direct_introduces_new_customer_support_platform_to_better_assist_property_management_clients/prweb17118792.htm
Read more news

Frequently Asked Questions regarding Help Scout

Where is Help Scout located?
Help Scout's headquarters are located at 177 Huntington Ave Ste 1703, Boston, Massachusetts, 02115, United States
What is Help Scout's phone number?
Help Scout's phone number is (508) 319-9471
What is Help Scout's official website?
Help Scout's official website is www.helpscout.com
What is Help Scout's Revenue?
Help Scout's revenue is $29.4 Million
What is Help Scout's SIC code?
Help Scout's SIC: 73,737
What is Help Scout's NAICS code?
Help Scout's NAICS: 54,541
How many employees does Help Scout have?
Help Scout has 140 employees
What industry does Help Scout belong to?
Help Scout is in the industry of: Software & Technical Consulting, Software
What is Help Scout competition?
Help Scout top competitors include: TeamSupport LLC, UserVoice Inc, Helpshift Inc, Issuetrak Inc
What companies has Help Scout acquired?
Help Scout has acquired the companies: Studio430
What technology does Help Scout use?
Some of the popular technologies that Help Scout uses are: YouTube, Google Tag Manager, Kubernetes, Elasticsearch
Who is the CEO of Help Scout?
Help Scout's CEO is Nick Francis
Who is the CTO of Help Scout?
Help Scout's CTO is Denny Swindle
How do I contact Help Scout?
Help Scout contact info: Phone number: (508) 319-9471 Website: www.helpscout.com
What does Help Scout do?

HelpScout is a help desk platform that helps companies to handle customer services requests. HelpScout gives users access to an email-based customer support platform and variety of organizational features for customer service representatives.... Read More

What are Help Scout social media links?
Help Scout Linkedin page Help Scout Twitter page Help Scout Facebook page
How much funding has Help Scout raised to date?
Help Scout has raised $6.4 Million in 2 funding rounds
When was the last funding round for Help Scout?
Help Scout closed its last funding round on Mar 17, 2015 with the amount of $6 Million
Who invested in Help Scout?
Help Scout has 7 investors including Zelkova Ventures, Techstars, David Cancel and Dave Balter.
Is Help Scout a public company?
Help Scout is private company therefore does not currently have an official ticker symbol
See more information about Help Scout

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