Helpshift
Customer Engagement Platforms · Texas, United States · 51-200 Employees
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Overview
Headquarters
520 E Vine St 587, Keller, Texas, 76244,...Phone Number
(800) 245-9165Website
www.helpshift.comRevenue
$24 MillionIndustry
ZI Rank: 2
Signal Type
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ZI Rank
2
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3
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2
About Helpshift
Founded in 2011 and headquartered in San Francisco, California, Helpshift is a company that develops mobile customer services software.Explore more
Helpshift Org Chart
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Type
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Products Owned by Helpshift
Helpshift
Company Profile Activity
Activity Insights
Helpshift is experiencing very low activity levels compared to other companies in the Software sector.
What does this means?
Helpshift is drawing exceptional interest within the Software industry, suggesting notable developments or strong market momentum, learn more about Helpshift.
Helpshift financials insights
Gather financial insights about Helpshift, including details on funding rounds, investors, total funding, and acquisitions, to gain a comprehensive understanding of their financial strategy.
2012
Angel/Seed
$3.2M
2014
Series A
$10M
2016
Series B
$23M
Helpshift Tech Stack
A closer look at the technologies used by Helpshift
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Most Recent Scoops
Hiring Plans
Helpshift has more open roles in Engineering & Technical than it has had at any time in the past 12 months. Technologies mentioned include: Snowflake, SQL, macOS, CSS, NoSQL, and Git.
Hiring Plans
Hiring Plans
Helpshift has more open roles in Engineering & Technical than it has had at any time in the past 12 months.
Hiring Plans
Event
Product Marketing, Advertising, Events, Sales, Software, Field /Outside Sales, Field Marketing, Marketing Technology, Mobile Applications
Project
, according to an internal source in Artificial Intelligence, is planning to begin initiatives related to data labeling within three months. Helpshift is currently evaluating Apache Hive, CloudFactory and SuperAnnotate.
Cloud, Data Management, Artificial Intelligence
Project
Machine Learning, Artificial Intelligence
Helpshift News & Media
Helpshift Debuts AI-driven Advancements for Multilingual Customer Support and Sentiment Analysis
With new AI capabilities, agents can respond more effectively to customer frustration, especially in multilingual scenarios. Partners utilizing this technology have achieved a 30% reduction in support costs. GRAPEVINE, Texas, Dec. 12, 2023 /PRNewswire/ -- Keywords Studios' customer...Survey Reveals Gaming Industry's Achilles Heel: Lack of Modern Support for Console
62% of active gamers say that player support for console games is outdated; console rated #1 worst platform for customer support experience SAN FRANCISCO, Nov. 1, 2023 /PRNewswire/ -- Helpshift, the leading in-game player support platform, today unveiled findings from its 2023 inaugural...Gaming is mastering automation in player support | Helpshift
Helpshift's Digital Support Benchmark Report suggests many gaming companies are handling customer support with AI or automated processes.Helpshift gets patent for bridging customer support for multiple platforms
Helpshift, which provides in-app customer service, said it got a patent for innovation in cross-platform mobile app support.
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Frequently Asked Questions Regarding Helpshift
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Founded in 2011 and headquartered in San Francisco, California, Helpshift is a company that develops mobile customer services software.... Read More
