Gladly
Highly Engaged Employees
Highly Engaged EmployeesCustomer Engagement Platforms · California, United States · 51-200 Employees
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Overview
Headquarters
60 29th St 125, San Francisco, Californi...Phone Number
(262) 203-1185Website
www.gladly.aiRevenue
$27.3 MillionIndustry
ZI Rank: 3
Signal Type
Dec
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ZI Rank
7
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3
About Gladly
Founded in 2014, Gladly is a software company whos software as a service platform collates customer service interactions from multiple channels including voice, email, messaging, Facebook Messenger conversations, WhatsApp messages, and more in a single web dashboard. Gladly is based in San Francisco, California.Explore more
Popular SearchesGladlyGladly Software IncGladly IncGladly Soft Serve IncGladly SoftwareSIC Code 73,737NAICS Code 51,513Show moreGladly Org Chart
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Company Profile Activity
Activity Insights
Gladly is experiencing very low activity levels compared to other companies in the Software sector.
What does this means?
Gladly is drawing exceptional interest within the Software industry, suggesting notable developments or strong market momentum, learn more about Gladly.
Gladly financials insights
Gather financial insights about Gladly, including details on funding rounds, investors, total funding, and acquisitions, to gain a comprehensive understanding of their financial strategy.
2016
Multiple Rounds
$54M
2017
Series C
$36M
2019
Series D
$50M
2022
Other Financing Round
$55M
2024
Other Financing Round
$40M
Gladly Tech Stack
A closer look at the technologies used by Gladly
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Most Recent Scoops
Person-Based
CRM, Customer Engagement, Relationship Marketing, Customer Retention & Development
Event
Product Marketing, Events, Contact / Call Center, Customer Engagement, Sales, Omnichannel, Software, Workforce Management, Customer Service, Field /Outside Sales, Artificial Intelligence, Customer Experience, Field Marketing, HR Operations
Event
Retail/Store Systems, Product Marketing, Events, eCommerce, Sales, Digital Technology, Omnichannel, Software, Store Operations, Field /Outside Sales, Customer Experience, Field Marketing
Award
Award, Software, Customer Experience, Marketing Technology
Event
Customer Engagement, Customer Service, Customer Marketing, Artificial Intelligence, Customer Experience, Customer Retention & Development, Customer Success
Gladly News & Media
Gladly Wins Two Gold Stevie® Awards for People-First AI in Customer Service
Gladly recognized for Best Use of AI in Customer Service and Best AI-Driven Customer Experience in the inaugural year of the AI category SAN FRANCISCO, Jan. 29, 2026 /PRNewswire/ -- Gladly, the customer experience platform purpose-built for loyalty, today announced it has won two Gold...All Access with Andy Garcia to Feature Gladly in National Segment on AI in Customer Experience
Public television program examines why AI often frustrates customers—and how Gladly is proving it can work differently SAN FRANCISCO, Sept. 29, 2025 /PRNewswire/ -- All Access with Andy Garcia will spotlight Gladly, the Customer Experience platform powered by Customer AI, in an upcoming...Gladly Unveils Curated Marketplace That Drives Impact for Purpose-Driven Brands and Consumers
New platform offers curated travel perks and exclusive product deals for value-driven teams, at no cost to employers. UT, UNITED STATES, August 27, 2025 /EINPresswire.com/ -- A new kind of perks platform is making it easier for everyday champions of …Gladly Garners “Overall Customer Experience Solution of the Year” In 2025 RetailTech Breakthrough Awards Program
Prestigious Annual Awards Program Recognizes Standout Retail Technology Companies and Solutions Around the World Prestigious Annual Awards Program Recognizes Standout Retail Technology Companies and Solutions Around the World
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Frequently Asked Questions Regarding Gladly
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Founded in 2014, Gladly is a software company whos software as a service platform collates customer service interactions from multiple channels including voice, email, messaging, Facebook Messenger conversations, WhatsApp messages, and more in a single web dashboard. Gladly is based in San Francisco, California.... Read More
