Help Scout Employee Directory

Q: Who are Help Scout key employees?

Some of Help Scout key employees are Shawna Fisher , Andrea Kayal

Help Scout corporate office is located in 177 Huntington Ave Ste 1703, Boston, Massachusetts, 02115, United States and has 51-200 employees.

Highly Engaged Employees

help scout inc

help scout

help scout pbc

brightwurks, inc dba help scout

emailscout

Employees by Department

Departments

Number of employees

Engineering & Technical

Marketing

Sales

Finance

Human Resources

C-Suite

Information Technology

Help Scout CEO

Eric DubsFounder and Chief Executive Officer At EmailScout.io

Phone

See Profile

Key Employees of Help Scout

SF
Shawna Fisher
Chief Operating Officer
PhoneEmail
AK
Andrea Kayal
Chief Revenue Officer
PhoneEmail
PhoneEmail
PhoneEmail
PhoneEmail
PhoneEmail

Help Scout Global Presence

Location	People at location
North America	51-200
Europe	11-50
Asia	1-10
Australia	1-10

Index of contact profiles from Help Scout

Hundreds of professionals searching for Help Scout have connected with key decision-makers. Join them?

Contact Name

Contact Info

Job Title

HQ Location

MF
Mark Finkle
Email Direct
Vice President, Engineering
United States , Massachusetts , Boston

AF
Allison Forbes
Email Direct
People Principal & Business Partner
United States , Massachusetts , Boston

PG
Pilar Garcia
Email Direct
Director, Privacy & Security
United States , Massachusetts , Boston

HN
Hillary Noble
Email Direct
Director, Marketing
United States , Massachusetts , Boston

ED
Eric Dubs
Email Direct
Founder and Chief Executive Officer At EmailScout.io
United States , Massachusetts , Boston

KT
Kyle Thompson
Email Direct
Staff Analytics Engineer
United States , Massachusetts , Boston

AP
Annika Pettitt
Email Direct
Customer Enablement Lead
United States , Massachusetts , Boston

LR
Linda Rubiano
Email Direct
Executive Assistant To the Chief Financial Officer
United States , Massachusetts , Boston

JM
Jake Moses
Email Direct
Manager, Finance
United States , Massachusetts , Boston

DM
Dane Mercier
Email Direct
Senior RevOps Analyst
United States , Massachusetts , Boston

JS
Jordan Sherer
Email Direct
Vice President, Engineering
United States , Massachusetts , Boston

SF
Shawna Fisher
Email Direct
Chief Operating Officer
United States , Massachusetts , Boston

LK
Leah Knobler
Email Direct
Vice President, People
United States , Massachusetts , Boston

DM
Dillon McDermott
Email Direct
Director, Sales
United States , Massachusetts , Boston

MS
Madeline Snow
Email Direct
Technical Support Specialist
United States , Massachusetts , Boston

RV
Robert Voth
Email Direct
Senior Manager, Paid Marketing
United States , Massachusetts , Boston

JM
Julie Menge
Email Direct
Director, Total Rewards & People Data
United States , Massachusetts , Boston

TD
Thiale Diop
Email Direct
Manager, Lead Product Marketing
United States , Massachusetts , Boston

JM
Jean-Sébastien Martel
Email Direct
Software Engineering & Manager
United States , Massachusetts , Boston

BM
Bryan McKinney
Email Direct
Director, Data & Analytics
United States , Massachusetts , Boston

AK
Andrea Kayal
Email Direct
Chief Revenue Officer
United States , Massachusetts , Boston

KL
Kyle Long
Email Direct
Senior Account Executive
United States , Massachusetts , Boston

KR
Kyle Reid
Email Direct
Director, Business Operations
United States , Massachusetts , Boston

EK
Erika Klics
Email Direct
Lead Technical Recruiter
United States , Massachusetts , Boston

WC
Wendy Chen
Email Direct
Assistant Controller
United States , Massachusetts , Boston

12 34

Former Employees at Help Scout

Explore people who held key positions, contributed to Help Scout's success, and advanced their careers.

Jordan Sherer

Vice President, Engine... at HopSkipDrive

Worked as Vice President, Engineering

at Help Scout

Direct

Carlos Velasquez

Senior Director, Sales... at Paramount Global

Worked as Revenue Operations Head

at Help Scout (2024-2025)

Direct

Timothy Thyne

Senior VP, Customer Su... at circle

Worked as Vice President, Sales

at Help Scout (2019-2021)

Direct

Mask Content

Services Professional ... at Abnormal AI

Worked as Technical Program Manager

at Help Scout (2019-2020)

Direct

Mask Content

Managing Partner at NewBridge Group

Worked as Director, Content

at Help Scout (2016-2018)

Direct

Mask Content

Vice President, Market... at CardinalOps

Worked as Demand Generation Marketing Lead

at Help Scout (2019-2020)

Direct

Explore More

People from Similar Companies in the Software Industry Located in Massachusetts, United States

Zelis

1K - 5K Employees

Acquia

1K - 5K Employees

Definitive Healthcare

501-1,000 Employees

Brightcove

501-1,000 Employees

LogixHealth

501-1,000 Employees

Harris Affinity

501-1,000 Employees

Frequently Asked Questions Regarding Help Scout Employees

How many employees does Help Scout have?

Help Scout has 51-200 employees

Who is the CEO of Help Scout?

Help Scout’s CEO is Eric Dubs

Who are Help Scout key employees?

Some of Help Scout key employees are Shawna Fisher, Andrea Kayal

Where is Help Scout located?

Help Scout’s headquarters are located at 177 Huntington Ave Ste 1703, Boston, Massachusetts, 02115, United States

How do I contact Help Scout?

Help Scout Contact Info: Phone number: (508) 319-9471 Website: www.helpscout.com

What does Help Scout do?

HelpScout is a help desk platform that helps companies to handle customer services requests. HelpScout gives users access to an email-based customer support platform and variety of organizational features for customer service representatives.... Read More

Is Help Scout a public company?

Help Scout is private company therefore does not currently have an official ticker symbol

See more information about Help Scout Employees