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51,940 companies using this technology

By Zendesk

Zendesk is a customer service platform that develops a software to empower organization and customer relationships.

Top industries utilizing this technology

Retail
Business Services
Manufacturing
Software
Hospitality

1-10 of 51,940 Companies using Zendesk

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1
Amazon
Technologies used by the company: 3,036
Amazon is a global e-commerce and cloud computing company founded in 1994 and headquartered in Seattle, Washington. The company operates through three main segments: North America, International, and Amazon Web Services (AWS). Amazon's retail platfor m offers millions of products across numerous categories through websites including amazon.com, amazon.ca, amazon.fr, amazon.de, and many others worldwide. The company manufactures electronic devices such as Kindle e-readers, Fire tablets, Fire TVs, and Echo smart speakers. Amazon provides services including AWS cloud computing, Kindle Direct Publishing for authors, marketplace platforms for third-party sellers, digital content streaming, and Amazon Prime membership program offering benefits like free shipping and media streaming. The company serves diverse customer segments including consumers, merchants, content creators, and enterprise clients across global markets. Read more
Additional technologies used by Amazon:
Apache Log4j
Ab Initio
Infinite Telecom
See 3,036 technologies
2
Walmart
Technologies used by the company: 2,645
Walmart Inc. engages in the operation of retail, wholesale, other units, and eCommerce worldwide. The company operates through three segments: Walmart U.S., Walmart International, and Sam's Club. It operates supercenters, supermarkets, hypermarkets, warehouse clubs, cash and carry stores, and discount stores under Walmart and Walmart Neighborhood Market brands; membership-only warehouse clubs; ecommerce websites, such as walmart.com.mx, walmart.ca, flipkart.com, PhonePe and other sites; and mobile commerce applications. The company offers grocery and consumables, including dairy, meat, bakery, deli, produce, dry, chilled or frozen packaged foods, alcoholic and nonalcoholic beverages, floral, snack foods, candy, other grocery items, health and beauty aids, paper goods, laundry and home care, baby care, pet supplies, and other consumable items; fuel, tobacco and other categories. It is also involved in the provision of health and wellness products covering pharmacy, optical and hearing services, and over-the-counter drugs and other medical products; and home and apparel including home improvement, outdoor living, gardening, furniture, apparel, jewelry, tools and power equipment, housewares, toys, seasonal items, mattresses and tire and battery centers. In addition, the company offers consumer electronics and accessories, software, video games, office supplies, appliances, and third-party gift cards. Further, it operates digital payment platforms; and offers financial services and related products, including money transfers, bill payments, money orders, check cashing, prepaid access, co-branded credit cards, installment lending, and earned wage access. Additionally, the company markets lines of merchandise under private brands, including Allswell, Athletic Works, Equate, and Free Assembly. Read more
Additional technologies used by Walmart:
BlackBerry Enterprise Server
Cinema 4D
Apache Log4j
See 2,645 technologies
3
Apple
Technologies used by the company: 2,335
Apple Inc. is an American multinational technology company headquartered in Cupertino, California, that designs, develops, and sells consumer electronics, computer software, and online services. Founded in 1976 by Steve Jobs, Steve Wozniak, and Ronal d Wayne, Apple has established itself as a global leader in innovation, known for creating premium products that integrate hardware, software, and services into a seamless ecosystem. The company's business model centers on delivering high-quality, user-friendly devices with distinctive industrial design and intuitive interfaces, complemented by a growing portfolio of digital services and subscription offerings. Apple operates through a vertically integrated approach, maintaining control over the entire product development process from design through manufacturing and retail distribution. The company's value proposition emphasizes product differentiation through proprietary technologies, seamless device integration, and a focus on user privacy and security. Apple serves diverse customer segments including tech enthusiasts, creative professionals, students, enterprises, and mass-market consumers through multiple channels including its iconic retail stores, online platforms, and authorized resellers worldwide. The company's integrated ecosystem strategy encourages customer loyalty by creating interconnected experiences across devices and services, positioning Apple as both a technology innovator and lifestyle brand. With substantial investments in research and development, Apple continues to explore emerging technologies while maintaining its commitment to design excellence, quality craftsmanship, and superior user experience that have defined the brand since its inception. Read more
Additional technologies used by Apple:
HEC-RAS
BlackBerry Enterprise Server
Cinema 4D
See 2,335 technologies
4
UnitedHealth Group
Technologies used by the company: 2,809
Founded in 1977, UnitedHealth Group is a leading health insurance and healthcare services company. The organization provides a comprehensive range of health insurance plans, including medical, dental, vision, and life insurance coverage for individua ls and businesses. UnitedHealth Group also offers healthcare delivery services, technology solutions, and pharmacy benefits management through its diverse portfolio of subsidiaries operating across multiple countries worldwide. Read more
Additional technologies used by UnitedHealth Group:
Apache Log4j
Ab Initio
Revolut for Business
See 2,809 technologies
5
CVS Health
Technologies used by the company: 2,625
CVS Health is a diversified healthcare company providing healthcare services, pharmacy care, health benefits, and consumer health solutions. Its businesses include CVS Pharmacy, CVS Caremark, CVS Specialty, Aetna, and Oak Street Health. The company s erves individuals, employers, health plans, and government organizations through retail pharmacies, prescription benefit management, specialty pharmacy, insurance, primary care, and other healthcare services, with a focus on improving access, affordability, and health outcomes. Read more
Additional technologies used by CVS Health:
BlackBerry Enterprise Server
Apache Log4j
IBM CICS
See 2,625 technologies
6
Microsoft
Technologies used by the company: 3,137
Microsoft Corp. engages in the provision of developing and marketing software and hardware services. Its products include operating systems for computing devices, servers, phones and intelligent devices. It also offers server applications for distrib uted computing environments, productivity applications, business solution applications, desktop and server management tools, software development tools, video games, and online advertising. It operates through the following segments: Productivity and Business Processes, Intelligent Cloud, and More Personal Computing. The Productivity and Business Processes segment consists of products and cloud services in portfolio of productivity, communication, and information services. It comprises of office commercial, office consumer, and Microsoft Enterprise Services dynamics business solutions. The Intelligent Cloud segment offers hybrid server products and cloud services. It comprises of server products and cloud services and enterprise services. The More Personal Computing segment comprises of windows, devices, gaming, and search advertising. The company was founded by William Henry Gates III in 1975 and is headquartered in Redmond, WA. Read more
Additional technologies used by Microsoft:
sentry.io
QEMU
IBM Rational Rose
See 3,137 technologies
7
Cencora
Technologies used by the company: 531
Established in 2023 and headquartered in Pennsylvania, Cencora is a leading pharmaceutical solutions organization focused on improving the lives of people and animals around the world. The company provides a broad range of services and solutions acro ss the pharmaceutical supply chain, supporting manufacturers, healthcare providers, pharmacies, and other partners. Cencora helps connect innovative medicines and healthcare products with patients while advancing access, efficiency, and better health outcomes globally. Read more
Additional technologies used by Cencora:
IBM SPSS
MATLAB
Microsoft Project
See 531 technologies
8
United Healthcare
Technologies used by the company: 520
Founded in 1974, UnitedHealthcare Services, Inc. is a company that specializes in providing health insurance for individuals and commercial clients. They are based in Minnetonka, Minnesota.
Additional technologies used by United Healthcare:
IBM SPSS
MATLAB
Microsoft Project
See 520 technologies
9
Shell
Technologies used by the company: 1,481
Shell plc is a global energy and petrochemicals company engaged in oil and gas exploration and production, natural gas and LNG, fuel and lubricant marketing, chemicals, trading and energy infrastructure. The company also provides lower-carbon energy solutions, including renewable power, hydrogen, electric-vehicle charging and carbon capture and storage. Shell serves commercial, industrial and retail customers across more than 70 countries. Read more
Additional technologies used by Shell:
BlackBerry Enterprise Server
Apache Log4j
Adobe Fireworks
See 1,481 technologies
10
Cigna
Technologies used by the company: 1,976
The Cigna Group is a global health company committed to improving health and vitality. We relentlessly challenge ourselves to partner and innovate solutions for better health. Our global workforce works through Cigna Healthcare and Evernorth Health S ervices to fulfill the customer relationships we serve. Read more
Additional technologies used by Cigna:
BlackBerry Enterprise Server
Apache Log4j
Adobe Fireworks
See 1,976 technologies

Best Alternatives for Zendesk

Usage statistics of alternative technologies to Zendesk, based on Zoominfo's comprehensive dataset

Zoho Desk Gorgias Zendesk Zendesk Help Desk Zoho Support

Products owned by Zendesk

A closer look at Zendesk's additional technologies: understanding their comprehensive range of digital tools and creative solutions

See more technologies

Additional top technologies lists

See additional lists of companies utilizing top technologies, ranked by revenue, size, and funding.

Frequently Asked Questions Regarding Zendesk

What is the Zendesk technology?

Zendesk is a customer service platform that develops a software to empower organization and customer relationships. For more information,

What is Zendesk technology’s market share?

Zendesk market share is 10.88% out of all the technologies in the same category.

What companies are using Zendesk?

From the data gathered in Zoominfo, Amazon, Walmart, Apple, UnitedHealth Group, CVS Health, are using the Zendesk technology. You can see the full list in the above results table.

How many companies are using Zendesk?

51940 companies are using Zendesk.

Which industries do companies commonly use Zendesk for their needs?

Companies in Retail, Business Services, Manufacturing commonly use Zendesk.

What are the best alternatives for Zendesk?

According to Zoominfo’s data Zoho Desk, Gorgias, Zendesk Help Desk, Zoho Support, are competitors of Zendesk. For more information,

See more information about Zendesk

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51,940 companies using this technology

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Top Companies Using Zendesk

51,940 companies using this technology

By Zendesk

The market share of the technology in its category

Top industries utilizing this technology

Best Alternatives for Zendesk

Products owned by Zendesk

Additional top technologies lists

Top Companies utilizing Issuetrak

Top Companies utilizing GrooveHQ

Top Companies utilizing Email Center Pro

Top Companies utilizing UseResponse

Frequently Asked Questions Regarding Zendesk

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