Top Companies Using CXM

Q: What is CXM technology’s market share?

CXM market share is <0.01% out of all the technologies in the same category.

Q: What companies are using CXM?

From the data gathered in Zoominfo, Amazon, Humana, Carrefour, DHL, Oracle, are using the CXM technology. You can see the full list in the above results table.

Q: What are the best alternatives for CXM?

According to Zoominfo’s data Qualtrics, Appcues, Pendo, Genesys, Sprinklr, are competitors of CXM. For more information, sign up to Zoominfo.

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companies using this technology

By CYPHER Learning

CXM is a customer experience management platform that helps businesses track, analyze, and optimize customer interactions across multiple touchpoints.

Top industries utilizing this technology

1
Amazon
Technologies used by the company: 3,255
Amazon is a global e-commerce and cloud computing company founded in 1994 and headquartered in Seattle, Washington. The company operates through three main segments: North America, International, and Amazon Web Services (AWS). Amazon's retail platfor m offers millions of products across numerous categories through websites including amazon.com, amazon.ca, amazon.fr, amazon.de, and many others worldwide. The company manufactures electronic devices such as Kindle e-readers, Fire tablets, Fire TVs, and Echo smart speakers. Amazon provides services including AWS cloud computing, Kindle Direct Publishing for authors, marketplace platforms for third-party sellers, digital content streaming, and Amazon Prime membership program offering benefits like free shipping and media streaming. The company serves diverse customer segments including consumers, merchants, content creators, and enterprise clients across global markets. Read more
Additional technologies used by Amazon:
Apache Log4j
Ab Initio
Infinite Telecom
See 3,255 technologies
2
Humana
Technologies used by the company: 1,886
Since 1961, Humana has been committed to helping people live healthy and happy. Our approach is simpleoffer personalized care from people who care. We do this by listening to our members and creating solutions to help them reach the best version of t hemselves. Were also deeply invested in towns and cities across the country, and we strive to support and improve communities at a local level. Read more
Additional technologies used by Humana:
BlackBerry Enterprise Server
Cinema 4D
Apache Log4j
See 1,886 technologies
3
Carrefour
Technologies used by the company: 790
Carrefour is a leading global retailer known for its wide range of hypermarkets, supermarkets, and convenience stores. It offers diverse products, including groceries, electronics, clothing, and household goods, catering to varied customer needs. The company emphasizes innovation, sustainability, and community engagement, striving to provide quality services and a seamless shopping experience worldwide. Its presence spans multiple countries, reflecting a commitment to accessibility and customer satisfaction. Read more
Additional technologies used by Carrefour:
Google Webmaster
Adobe Illustrator
IBM Rational Unified Process (RUP)
See 790 technologies
4
DHL
Technologies used by the company: 1,722
Deutsche Post delivers mail and parcel in Germany and the world. It is an expert provider of dialogue marketing and press distribution services as well as corporate communications solutions. Deutsche Post is a corporate brand of the mail and logistic s Group DHL Group. Read more
Additional technologies used by DHL:
Qdrant
BlackBerry Enterprise Server
Adobe Fireworks
See 1,722 technologies
5
Oracle
Technologies used by the company: 2,933
Oracle Corporation is a global technology company specializing in the development, marketing, and distribution of Enterprise Software, Cloud Services, and Computer Hardware. Its core business revolves around providing comprehensive IT solutions to bu sinesses, governments, and organizations worldwide. Key offerings include its flagship Oracle Database, a full suite of Cloud Applications (SaaS) like Enterprise Resource Planning (ERP), Human Capital Management (HCM), and Customer Relationship Management (CRM), and the Oracle Cloud Infrastructure (OCI) for Infrastructure-as-a-Service (IaaS). The company operates on a mixed business model combining subscription-based cloud fees with traditional software licenses, hardware sales (servers and storage), and professional consulting services. Strategic acquisitions and heavy investment in AI and R&D drive its mission to enable customers to modernize and automate their entire enterprise stack. Read more
Additional technologies used by Oracle:
Mimecast
AddEvent
KVM
See 2,933 technologies
6
EY
Technologies used by the company: 3,095
Ernst & Young Global Limited (EY) provides assurance, tax, transaction, and advisory services. The company was founded in 1989 and is headquartered in London, United Kingdom.
Additional technologies used by EY:
Apache Log4j
Exact MAX
Ab Initio
See 3,095 technologies
7
Mars
Technologies used by the company: 1,380
Mars, founded in 1911, is a global food production company specializing in confectionery, pet care, and food products. The company operates through multiple business segments including Petcare, Food, Mars Wrigley, and Mars Edge. Mars Wrigley produces popular candy and chocolate brands such as M&Ms, Skittles, Snickers, and Extra. With operations across North America, Europe, Asia, and other global regions, Mars has established itself as a leading manufacturer in the food industry with a diverse portfolio of consumer products and services. Read more
Additional technologies used by Mars:
BlackBerry Enterprise Server
Adobe Illustrator
Rhinoceros
See 1,380 technologies
8
Live Nation Entertainment
Technologies used by the company: 1,291
Live Nation Entertainment, Inc. operates as a live entertainment company worldwide. It operates through Concerts, Ticketing, and Sponsorship & Advertising segments. The Concerts segment promotes live music events in its owned or operated venues, and in rented third-party venues. This segment operates and manages music venues; produces music festivals; creates and streams associated content; and offers management and other services to artists. The Ticketing segment manages the ticketing operations, including the provision of ticketing software and services to clients and consumers with marketplace for tickets and event information through mobile apps, other websites, retail outlets, and its primary websites, such as livenation.com and ticketmaster.com; and provides ticket resale services. This segment sells tickets for its events and third-party clients in various live event categories. This segment offers ticketing services for arenas, stadiums, amphitheaters, music clubs, concert promoters, professional sports franchises and leagues, college sports teams, performing arts venues, museums, and theaters. The Sponsorship & Advertising segment sells international, national, and local sponsorships and placement of advertising, including signage, online, and promotional programs; rich media offering that comprises advertising related with live streaming and music-related content; and ads across its distribution network of venues, events, and websites. This segment also manages the development of strategic sponsorship programs, as well as develops, books, and produces custom events or programs for specific brands. It owns, operates, or leases entertainment venues. The company was formerly known as Live Nation, Inc. and changed its name to Live Nation Entertainment, Inc. in January 2010. Live Nation Entertainment, Inc. was incorporated in 2005 and is based in Beverly Hills, California. Read more
Additional technologies used by Live Nation Entertainment:
Vertex
Concord
WhatCounts
See 1,291 technologies
9
Meijer
Technologies used by the company: 826
Meijer was founded in 1934. This company provides the management of super centers across several states. Their headquarters are located in Grand Rapids, Michigan.
Additional technologies used by Meijer:
Adobe Illustrator
Apache Log4j
Rhinoceros
See 826 technologies
10
TIM
Technologies used by the company: 626
Founded in 1994, TIM is an Italian telecommunications company that provides telephony services, mobile services, and DSL data services. The company is headquartered in Rome, Italy.
Additional technologies used by TIM:
BlackBerry Enterprise Server
Adobe Illustrator
IBM SPSS
See 626 technologies

Best Alternatives for CXM

Usage statistics of alternative technologies to CXM, based on Zoominfo's comprehensive dataset

Qualtrics Appcues Pendo Genesys Sprinklr CXM

Additional top technologies lists

See additional lists of companies utilizing top technologies, ranked by revenue, size, and funding.

Frequently Asked Questions Regarding CXM

What is the CXM technology?

CXM is a customer experience management platform that helps businesses track, analyze, and optimize customer interactions across multiple touchpoints. For more information,

What is CXM technology’s market share?

CXM market share is <0.01% out of all the technologies in the same category.

What companies are using CXM?

From the data gathered in Zoominfo, Amazon, Humana, Carrefour, DHL, Oracle, are using the CXM technology. You can see the full list in the above results table.

What are the best alternatives for CXM?

According to Zoominfo’s data Qualtrics, Appcues, Pendo, Genesys, Sprinklr, are competitors of CXM. For more information,

See more information about CXM