Zurich North America Executive and Leadership Team

July, 2026

Leadership Overview

Zurich North America has 9 executives leading key functions including technology, finance, operations, and market solutions.

Driven by a commitment to providing comprehensive insurance solutions, Zurich North America empowers businesses across North America with specialized commercial property/casualty and special coverage insurance, catering to a diverse client base from small businesses to large corporate entities.

Leadership Roles at Zurich North America

  • Chief Financial Officer - James Bracken
  • Chief Financial Officer, Treasurer & Actuary Chief - Stefan Dunajewski
  • Executive Vice President & Chief Operating Officer, Middle Market (US) - John Mizzi
  • Head Chief Operating Officer, Transformation, Operations & Innovation Construction (US) - Jason Bell
  • President, Alternative Solutions - Lynn Cordes
  • President, U S National Accounts - Heather Fox
  • Chief Information Officer - Madhu Ramamurthy
  • Chief Communications Officer (Cco) - Charles Kaiser
  • Regional Executive - Jana Maddox
  • James Bracken - Chief Financial Officer

    James Bracken, the Chief Financial Officer at Zurich North America, manages the company's financial operations and strategic fiscal planning. Bracken oversees all financial reporting, budgeting, and investment activities, ensuring the fiscal health and stability of the organization's commercial property/casualty and special coverage insurance business. This critical role involves guiding financial strategies to support growth across small business, mid-size, and large corporate markets throughout North America. The Chief Financial Officer's responsibilities include risk management, capital allocation, and driving financial performance to meet corporate objectives. By providing insightful financial analysis, Bracken supports informed decision-making across all departments. James Bracken's leadership ensures that Zurich North America maintains strong financial discipline and capital adequacy, vital for its position as a leading insurance provider.

    Stefan Dunajewski - Chief Financial Officer, Treasurer & Actuary Chief

    Stefan Dunajewski, the Chief Financial Officer, Treasurer & Actuary Chief at Zurich North America, provides comprehensive financial and actuarial leadership. Dunajewski oversees the financial strategy, treasury functions, and actuarial analysis, ensuring the sound financial management and risk assessment of the company's insurance portfolio. This multifaceted role is crucial for maintaining the solvency and profitability of Zurich North America's commercial property/casualty and special coverage insurance operations across North America. The Chief Financial Officer, Treasurer & Actuary Chief's expertise guides pricing, reserving, and capital management strategies. Stefan Dunajewski's rigorous financial oversight and actuarial insights are fundamental to Zurich North America's ability to offer competitive and secure insurance solutions to its diverse client base.

    John Mizzi - Executive Vice President & Chief Operating Officer, Middle Market (US)

    John Mizzi, the Executive Vice President & Chief Operating Officer, Middle Market (US) at Zurich North America, spearheads the operational strategy for the mid-size market segment in the United States. Mizzi directs the execution of business plans, ensuring seamless delivery of commercial property/casualty and special coverage insurance solutions to this key customer base. This leadership position involves optimizing operational processes, enhancing customer experience, and driving profitable growth within the middle market. The Executive Vice President & Chief Operating Officer's focus includes fostering strong relationships with brokers and agents, and ensuring operational alignment with overall company goals. John Mizzi's deep understanding of the US middle market enables Zurich North America to effectively serve its clients' unique insurance needs and maintain a strong market presence.

    Jason Bell - Head Chief Operating Officer, Transformation, Operations & Innovation Construction (US)

    Jason Bell, the Head Chief Operating Officer, Transformation, Operations & Innovation Construction (US) at Zurich North America, drives strategic initiatives within the construction sector in the United States. Bell leads the transformation efforts, operational enhancements, and innovation pipelines specifically for construction-related insurance products and services. This role is pivotal in modernizing operations and introducing cutting-edge solutions to address the complex risks faced by construction clients. The Head Chief Operating Officer's responsibilities include overseeing operational efficiency, implementing new technologies, and fostering a culture of continuous improvement within the construction insurance division. Jason Bell's leadership ensures that Zurich North America remains at the forefront of innovation, providing specialized and effective commercial property/casualty coverage to the US construction industry.

    Lynn Cordes - President, Alternative Solutions

    Lynn Cordes, the President, Alternative Solutions at Zurich North America, leads the development and delivery of specialized insurance products beyond traditional offerings. Cordes directs strategies for alternative risk transfer, captive solutions, and other unique insurance programs designed for complex client needs. This executive role focuses on expanding Zurich North America's market reach by providing innovative commercial property/casualty and special coverage insurance solutions. The President, Alternative Solutions' responsibilities include identifying new market opportunities, building strategic partnerships, and ensuring the effective execution of specialized insurance programs. Lynn Cordes' leadership drives the growth and success of Zurich North America's alternative solutions, catering to sophisticated risk management requirements across various industries.

    Heather Fox - President, U S National Accounts

    Heather Fox, the President, U S National Accounts at Zurich North America, leads the strategic engagement and service delivery for the company's largest corporate clients in the United States. Fox directs the development and execution of tailored commercial property/casualty and special coverage insurance programs designed to meet the complex needs of national accounts. This executive position involves cultivating deep client relationships, understanding their unique risk profiles, and ensuring seamless integration of Zurich North America's solutions. The President, U S National Accounts' focus includes driving revenue growth, enhancing client retention, and collaborating with internal teams to deliver exceptional value. Heather Fox's leadership ensures that Zurich North America effectively serves its most significant customers, reinforcing its commitment to providing comprehensive insurance protection.

    Madhu Ramamurthy - Chief Information Officer

    Madhu Ramamurthy, the Chief Information Officer at Zurich North America, directs the company's technology strategy and execution. Overseeing all aspects of information technology, Ramamurthy ensures robust and scalable systems that support Zurich North America's commercial property/casualty and special coverage insurance offerings. This leadership role involves driving digital transformation initiatives, enhancing cybersecurity measures, and optimizing IT infrastructure to meet the evolving needs of small business, mid-size, and large corporate customers. By aligning technology investments with business objectives, Ramamurthy strengthens the operational backbone of the organization. The Chief Information Officer's focus extends to leveraging data analytics and emerging technologies to improve service delivery and operational efficiency across North America. Madhu Ramamurthy's strategic vision guides the technological advancements essential for maintaining Zurich North America's competitive edge in the insurance market.
    Madhu Ramamurthy

    Charles Kaiser - Chief Communications Officer (Cco)

    Charles Kaiser, the Chief Communications Officer (Cco) at Zurich North America, directs the company's internal and external communication strategies. Kaiser oversees all public relations, corporate messaging, and stakeholder engagement initiatives, ensuring consistent and effective communication of Zurich North America's mission and values. This role is vital for shaping the company's brand reputation and fostering strong relationships with customers, employees, and the broader community. The Chief Communications Officer's responsibilities include managing crisis communications, developing strategic communication plans, and enhancing brand visibility across all platforms. Charles Kaiser's expertise in communications ensures that Zurich North America's narrative is clearly articulated, supporting its position as a trusted provider of commercial property/casualty and special coverage insurance.

    Jana Maddox - Regional Executive

    Jana Maddox, the Regional Executive at Zurich North America, oversees operations and business development within a specific geographic region. Maddox is responsible for driving market penetration and ensuring the effective delivery of commercial property/casualty and special coverage insurance solutions to clients in the designated area. This leadership role involves managing regional teams, fostering broker and agent relationships, and adapting corporate strategies to local market dynamics. The Regional Executive's focus includes achieving regional growth targets, enhancing customer satisfaction, and maintaining Zurich North America's strong presence in the market. Jana Maddox's regional expertise is crucial for expanding the company's reach and impact across North America.

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    Frequently Asked Questions Regarding Zurich North America Top Executives and Leadership Team

    Who leads Zurich North America?
    Zurich North America is led by James Bracken (Chief Financial Officer), along with executives such as Stefan Dunajewski (Chief Financial Officer, Treasurer & Actuary Chief) and John Mizzi (Executive Vice President & Chief Operating Officer, Middle Market (US)).
    Who is part of Zurich North America’s executive team?
    The executive team of Zurich North America includes leaders such as James Bracken (Chief Financial Officer), Stefan Dunajewski (Chief Financial Officer, Treasurer & Actuary Chief), John Mizzi (Executive Vice President & Chief Operating Officer, Middle Market (US)) and other senior executives.
    How many executives does Zurich North America have?
    Zurich North America has 9 executives leading key business areas.
    What roles are included in Zurich North America’s leadership team?
    The leadership team of Zurich North America includes roles such as Chief Financial Officer, Chief Financial Officer, Treasurer & Actuary Chief, Executive Vice President & Chief Operating Officer, Middle Market (US), Head Chief Operating Officer, Transformation, Operations & Innovation Construction (US), President, Alternative Solutions.