Acentria Insurance Executive and Leadership Team

October, 2026

Leadership Overview

Acentria Insurance has 5 executives leading key functions including financial oversight, regional sales strategy, office management, and corporate leadership.

Focused on delivering comprehensive risk management solutions, Acentria Insurance maintains a commitment to excellence across the southeastern United States by providing tailored personal, commercial, and life insurance products.

Leadership Roles at Acentria Insurance

  • Chief Financial Officer - Mike Freeman
  • President, Office (Miami) - Fausto Alvarez
  • President - Robert Wagner
  • President - Marsha Shaw
  • Chief Sales Officer, Southeastern (US) - Tyler McCallister
  • Mike Freeman - Chief Financial Officer

    Mike Freeman, the Chief Financial Officer at Acentria Insurance, directs all fiscal operations and capital allocation strategies. Managing the financial health of the organization, the Chief Financial Officer oversees budgeting, financial reporting, and long-term investment planning to support the agency's rapid expansion across the southeastern United States. Freeman ensures rigorous compliance with industry standards while optimizing resource distribution to maintain the company's status as a Top 100 Independent Agency. By analyzing market trends and operational costs, the Chief Financial Officer provides the necessary data to guide executive decision-making regarding agency acquisitions and infrastructure investments. This leadership role involves constant collaboration with the Board to secure sustainable growth and profitability. Through meticulous oversight of fiscal performance, Mike Freeman strengthens the financial foundation required to deliver high-quality insurance solutions to a diverse client base.
    Mike Freeman

    Fausto Alvarez - President, Office (Miami)

    Fausto Alvarez, the President, Office (Miami) at Acentria Insurance, manages daily operations and client service excellence within the Miami market. Directing the local team, the President, Office (Miami) ensures that all personal and commercial insurance solutions meet the specific demands of the regional client base. Alvarez coordinates with corporate leadership to integrate local office activities into the broader Acentria framework, maintaining consistency in service quality and brand reputation. By fostering strong relationships with local policyholders and business partners, the President, Office (Miami) drives regional growth and operational efficiency. This leadership position involves overseeing claims support and employee benefits administration to guarantee seamless client experiences. Through the effective management of local resources and staff development, Fausto Alvarez strengthens the company's market position in Florida, contributing directly to the overall success of the organization as a premier independent insurance agency.

    Robert Wagner - President

    Robert Wagner, the President at Acentria Insurance, architects the overarching corporate strategy and guides the long-term vision for the agency. Leading the executive team, the President oversees the integration of new agency acquisitions and the expansion of service offerings across the southeastern United States. Wagner ensures that all departments remain aligned with the company's mission to provide superior insurance solutions and employee benefits. By collaborating with the Board and other senior leaders, the President shapes the organizational culture and maintains the company's reputation as a Top Insurance Workplace. This role involves high-level oversight of operational scaling and market positioning to ensure sustained competitive advantage. Through the implementation of innovative business practices and a focus on client-centric service, Robert Wagner drives the company's growth trajectory, solidifying the agency's status as a leader in the independent insurance sector.
    Robert Wagner

    Marsha Shaw - President

    Marsha Shaw, the President at Acentria Insurance, directs internal operational excellence and organizational development initiatives. Focusing on the efficiency of service delivery, the President manages the integration of administrative functions across the company's 50+ locations. Shaw oversees the implementation of standardized processes for claims support and client management, ensuring that every office maintains the high service standards expected of a Top 100 Independent Agency. By mentoring leadership teams and optimizing internal workflows, the President supports the company's rapid growth and geographic expansion. This role involves close coordination with other executives to align operational capabilities with strategic business goals. Through the continuous improvement of internal systems and a commitment to operational rigor, Marsha Shaw ensures that the agency remains agile and responsive to the complex insurance needs of clients throughout the southeastern United States.

    Tyler McCallister - Chief Sales Officer, Southeastern (US)

    Tyler McCallister, the Chief Sales Officer, Southeastern (US) at Acentria Insurance, drives revenue growth and market penetration across the regional footprint. Overseeing the sales force, the Chief Sales Officer, Southeastern (US) designs competitive strategies for personal, commercial, and health insurance offerings. McCallister coordinates with local teams to expand the agency's presence in key markets, ensuring that client acquisition targets align with the broader corporate mission. By implementing advanced sales methodologies and performance metrics, the Chief Sales Officer, Southeastern (US) fosters a culture of high achievement and client retention. This role requires constant engagement with regional managers to refine service delivery and address evolving insurance needs. Through the development of robust sales pipelines and strategic partnerships, Tyler McCallister secures the company's competitive advantage as a leading provider of comprehensive insurance solutions throughout the southeastern United States.
    Tyler McCallister

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    Frequently Asked Questions Regarding Acentria Insurance Top Executives and Leadership Team

    Who leads Acentria Insurance?
    Acentria Insurance is led by Mike Freeman (Chief Financial Officer), along with executives such as Fausto Alvarez (President, Office (Miami)) and Robert Wagner (President).
    Who is part of Acentria Insurance’s executive team?
    The executive team of Acentria Insurance includes leaders such as Mike Freeman (Chief Financial Officer), Fausto Alvarez (President, Office (Miami)), Robert Wagner (President) and other senior executives.
    How many executives does Acentria Insurance have?
    Acentria Insurance has 5 executives leading key business areas.
    What roles are included in Acentria Insurance’s leadership team?
    The leadership team of Acentria Insurance includes roles such as Chief Financial Officer, President, Office (Miami), President, President, Chief Sales Officer, Southeastern (US).