Medica Executive and Leadership Team

Hepi Utami, the Chief Executive Officer at Medica, directs the overarching strategy and operational framework for the non-profit health insurance provider. Utami guides the organization's mission to deliver accessible and comprehensive health plans, including employer-provided, individual, and Medicare options. This leadership role involves setting the strategic vision for market expansion and ensuring the company's financial health and operational efficiency. Utami's oversight extends to fostering innovation within the healthcare insurance sector, aligning all departments toward achieving Medica's core objectives of member satisfaction and sustainable growth. The Chief Executive Officer's responsibilities encompass driving strategic partnerships and ensuring regulatory compliance across all business units. By championing a culture of excellence, Hepi Utami ensures Medica remains a trusted provider of health insurance solutions, adapting to the evolving needs of its diverse member base and contributing to the broader healthcare landscape.

Krista Dusil, the Chief Financial Officer at Medica, directs the company's financial strategy, planning, and management to ensure fiscal health and sustainable growth. Dusil oversees all financial operations, including budgeting, forecasting, accounting, and financial reporting for Medica's non-profit health insurance business. This executive role is crucial for managing the financial aspects of employer-provided, individual, and Medicare health plans. The Chief Financial Officer's responsibilities encompass financial risk management, capital allocation, and ensuring compliance with financial regulations. Krista Dusil plays a key part in guiding investment decisions and optimizing financial performance to support Medica's mission of providing accessible healthcare. By maintaining strong financial controls and strategic financial planning, Dusil ensures the long-term viability and operational capacity of the organization, contributing significantly to Medica's stability and market position.

Sharon Gazley, the Finance Chief Financial Officer & Vice President at Medica, contributes to the financial oversight and strategic fiscal direction of the organization. Gazley supports the Chief Financial Officer in managing financial planning, analysis, and reporting across Medica's diverse health insurance products, including employer, individual, and Medicare plans. This role involves ensuring financial accuracy and compliance, supporting budgeting processes, and contributing to financial strategy development. The Finance Chief Financial Officer & Vice President's responsibilities include assisting in the management of financial risks and optimizing financial performance. Sharon Gazley plays a supportive yet vital role in maintaining the financial integrity of Medica, ensuring resources are allocated effectively to support the company's mission of providing accessible healthcare. Gazley's contributions are essential for the sound financial management that underpins Medica's operational capabilities and long-term sustainability.

Aaron Reynolds, the Executive Vice President & Chief Financial Officer at Medica, holds a senior leadership position responsible for the comprehensive financial strategy and management of the organization. Reynolds directs financial planning, investment strategies, and fiscal operations, ensuring Medica's financial stability and growth across its health insurance offerings, including employer, individual, and Medicare plans. This executive role involves overseeing all aspects of financial health, including risk management, capital structure, and profitability analysis. The Executive Vice President & Chief Financial Officer's responsibilities extend to guiding strategic financial decisions that align with Medica's non-profit mission and market objectives. Aaron Reynolds plays a crucial role in financial forecasting, resource allocation, and ensuring adherence to regulatory financial standards. Reynolds's leadership ensures Medica maintains a strong financial foundation, enabling the continued provision of accessible and high-quality health insurance solutions to its members.

Adam Hjerpe, the Chief Operating Officer at Medica, oversees the day-to-day operations of the health insurance company, ensuring efficient delivery of services and member support. Hjerpe directs operational strategies for employer-provided, individual, and Medicare plans, focusing on process optimization and service quality. This leadership position involves managing critical functions such as claims processing, customer service, and network management. The Chief Operating Officer's responsibilities include driving operational excellence and implementing best practices to enhance member experience and satisfaction. Adam Hjerpe plays a vital role in scaling operations to meet growing demand and ensuring the smooth functioning of all service delivery channels. By focusing on operational efficiency and continuous improvement, Hjerpe contributes directly to Medica's mission of providing accessible and reliable health insurance solutions across its various market segments. The Chief Operating Officer's strategic input is crucial for maintaining high standards of service delivery.

Joshua Gustafson, the Market President. Wisconsin at Medica, directs the company's strategic initiatives and operational presence within the Wisconsin market. Gustafson oversees the growth and performance of Medica's health insurance offerings, including employer-provided, individual, and Medicare plans, tailored to the specific needs of Wisconsin residents and businesses. This leadership role involves building key relationships with stakeholders, driving market penetration, and ensuring alignment with Medica's national mission of accessible healthcare. The Market President. Wisconsin's responsibilities include managing regional operations, developing market-specific strategies, and enhancing member satisfaction within the state. Joshua Gustafson plays a crucial part in expanding Medica's reach and impact in Wisconsin, ensuring the delivery of high-quality health insurance solutions. Gustafson's focus on regional market dynamics contributes significantly to Medica's overall success and its commitment to serving diverse communities.

Katherine Winter, the Chief of Staff at Medica, provides direct support to the Chief Executive Officer, managing strategic initiatives and ensuring seamless execution across the executive team. Winter coordinates cross-functional projects, facilitates communication between departments, and drives key organizational priorities. This role involves optimizing operational workflows and enhancing executive decision-making processes. The Chief of Staff acts as a key liaison, translating strategic objectives into actionable plans and monitoring progress. Winter's responsibilities include preparing executive briefings, managing special projects, and ensuring alignment with Medica's mission of providing accessible health insurance. By streamlining operations and fostering collaboration, Katherine Winter enhances the effectiveness of the leadership team, contributing to Medica's ability to serve its members with quality health plans. The Chief of Staff's influence extends to improving internal processes and supporting the overall strategic direction of the company.

Keith Tanski, the Chief Information Officer at Medica, leads the company's technology strategy and digital transformation initiatives, ensuring robust and secure IT infrastructure. Tanski oversees the development and implementation of information systems that support Medica's diverse health insurance offerings, including employer, individual, and Medicare plans. This critical role involves managing data security, enhancing technological capabilities, and driving innovation in digital health solutions. The Chief Information Officer's responsibilities include ensuring the reliability and scalability of IT systems, supporting business operations, and protecting sensitive member data. Keith Tanski plays a pivotal part in leveraging technology to improve operational efficiency, enhance member engagement, and maintain a competitive edge in the healthcare insurance market. By directing technology investments and strategy, Tanski ensures Medica's systems are equipped to meet current and future demands, reinforcing the company's commitment to accessible and secure health coverage.

Alicia Bartsh, the Chief Legal Officer at Medica, provides strategic legal counsel and oversees all legal affairs for the health insurance company. Bartsh ensures compliance with healthcare regulations, manages corporate governance, and advises on legal aspects of Medica's operations, including employer-provided, individual, and Medicare plans. This leadership role is critical for mitigating legal risks and safeguarding the company's interests. The Chief Legal Officer's responsibilities include managing litigation, overseeing contract negotiations, and ensuring adherence to all applicable laws and statutes. Alicia Bartsh plays a vital part in shaping legal strategies that support Medica's mission of providing accessible healthcare while maintaining operational integrity. By providing expert legal guidance, Bartsh contributes to the company's stability and its ability to navigate the complex regulatory environment of the healthcare industry, reinforcing trust and reliability for its members.

Lori Melander, the Chief People Officer at Medica, leads human resources strategy and operations, focusing on talent management, employee engagement, and organizational culture. Melander oversees initiatives related to recruitment, compensation, benefits, and professional development, ensuring Medica attracts and retains top talent to support its mission of providing accessible health insurance. This executive role is instrumental in fostering a positive and productive work environment across all departments, including those serving employer, individual, and Medicare plan members. The Chief People Officer's responsibilities include developing HR policies, managing employee relations, and driving initiatives that align with Medica's values and strategic goals. Lori Melander plays a key part in cultivating a workforce capable of delivering exceptional service and innovation in the healthcare sector. By prioritizing employee well-being and development, Melander contributes to Medica's overall success and its ability to meet the evolving needs of its members.