Leadership Overview
Voya Financial has 10 executives leading key functions including investment management, technology, operational strategy, and customer experience.
Focused on enhancing financial wellness for millions, Voya Financial delivers comprehensive workplace benefits, savings products, and investment solutions to empower individuals and institutions across the United States and global markets.
Focused on enhancing financial wellness for millions, Voya Financial delivers comprehensive workplace benefits, savings products, and investment solutions to empower individuals and institutions across the United States and global markets.
Leadership Roles at Voya Financial
Christine Hurtsellers - Chief Executive Officer, Voya Investment Management
Christine Hurtsellers, the Chief Executive Officer, Voya Investment Management at Voya Financial, directs the strategic vision for the firm's asset management division. Overseeing fixed income, equity, and multi-asset solutions, the Chief Executive Officer, Voya Investment Management ensures alignment with the needs of institutional clients and individual investors. This leadership role involves managing complex portfolios while expanding the reach of investment products through consultant channels and independent financial advisers. By prioritizing long-term performance and risk management, Hurtsellers drives the growth of the Investment Management segment. The Chief Executive Officer, Voya Investment Management maintains rigorous standards for fiduciary responsibility, ensuring that all investment strategies support the broader mission of financial security. Through constant market analysis and team development, Hurtsellers secures the competitive position of the firm within the global financial landscape, ultimately delivering consistent value to stakeholders and clients alike.

Zane Howard - Vice President, Business & Manager & Chief Operating Officer, Globalization (Office of The )
Zane Howard, the Vice President, Business & Manager & Chief Operating Officer, Globalization (Office of The ) at Voya Financial, directs the expansion of operational capabilities across international markets. Overseeing the integration of global business processes, the Vice President, Business & Manager & Chief Operating Officer, Globalization (Office of The ) ensures that the company maintains consistent service standards for multinational clients. This role involves managing the complexities of cross-border operations, including regulatory compliance and resource allocation. By optimizing the global supply chain for financial services, Howard supports the delivery of retirement and insurance products to a diverse customer base. The Vice President, Business & Manager & Chief Operating Officer, Globalization (Office of The ) collaborates with regional teams to identify growth opportunities and mitigate operational risks. Zane Howard drives efficiency by standardizing workflows and leveraging technology to bridge geographic gaps. Through strategic oversight, the Vice President, Business & Manager & Chief Operating Officer, Globalization (Office of The ) strengthens the firm's global footprint and operational resilience.
Kellie Tickell - Chief of Staff To the Global Chief Operating Officer
Kellie Tickell, the Chief of Staff To the Global Chief Operating Officer at Voya Financial, manages the operational agenda and strategic communications for the global operations division. Overseeing the coordination of large-scale initiatives, the Chief of Staff To the Global Chief Operating Officer ensures that departmental goals align with the broader corporate strategy. This role involves analyzing operational data to identify areas for improvement in benefits administration and health plan enrollment services. By facilitating meetings and tracking project milestones, Tickell enables the Global Chief Operating Officer to focus on high-impact decision-making. The Chief of Staff To the Global Chief Operating Officer acts as a primary point of contact for internal stakeholders, ensuring clear communication and alignment across the organization. Kellie Tickell supports the development of efficient workflows that enhance the delivery of workplace benefits. Through meticulous planning and execution, the Chief of Staff To the Global Chief Operating Officer drives operational consistency and supports the company's commitment to financial wellness.
Mona Zielke - Global Chief Operating Officer
Mona Zielke, the Global Chief Operating Officer at Voya Financial, directs the enterprise-wide operational strategy to ensure efficiency and scalability. Overseeing the delivery of Wealth and Health Solutions, the Global Chief Operating Officer manages the infrastructure that supports millions of customers. This role involves optimizing business processes to improve service delivery for corporate, public, and non-profit clients. By aligning operational resources with strategic goals, Zielke drives the company's ability to provide stable value and fixed general account investment products. The Global Chief Operating Officer collaborates with other C-suite leaders to implement initiatives that enhance financial wellness and retirement security. Through the management of complex operational systems, Zielke ensures that the company maintains high standards of performance across all segments. Mona Zielke leads the transformation of internal workflows to support long-term growth and market impact. The Global Chief Operating Officer maintains a focus on operational excellence, ensuring that the firm delivers consistent value to all stakeholders.
Tatyana Kibrik - Chief Technology Officer
Tatyana Kibrik, the Chief Technology Officer at Voya Financial, architects the digital infrastructure supporting workplace benefits and savings platforms. Managing the enterprise-wide technology roadmap, the Chief Technology Officer ensures that software systems remain scalable, secure, and efficient for both corporate clients and individual users. This role involves integrating advanced data analytics to improve financial wellness tools and decision support services. By modernizing legacy systems, Kibrik enhances the delivery of health account solutions and retirement products. The Chief Technology Officer collaborates with business leaders to align technical capabilities with the evolving demands of the insurance and investment sectors. Through the implementation of robust cybersecurity protocols and cloud-based innovations, Kibrik protects sensitive client information while driving operational excellence. Tatyana Kibrik maintains a focus on digital transformation, ensuring that the technological foundation of the company supports long-term growth and superior customer experiences across all business segments.
Dino Puia - Chief of Staff
Dino Puia, the Chief of Staff at Voya Financial, coordinates executive priorities and facilitates cross-functional collaboration across the organization. Managing the flow of information to the senior leadership team, the Chief of Staff ensures that strategic initiatives receive the necessary resources and attention. This role involves streamlining internal processes to improve organizational agility and decision-making speed. By acting as a liaison between departments, Puia aligns operational activities with the core mission of providing retirement security and workplace benefits. The Chief of Staff monitors progress on key performance indicators, ensuring that the company meets its objectives in the Wealth and Health Solutions segments. Dino Puia supports the execution of high-level projects, fostering a culture of accountability and transparency. Through effective communication and project management, the Chief of Staff optimizes the efficiency of the executive office, allowing the leadership team to focus on long-term market impact and client satisfaction.
Lindsey Holman - Vice President, Chief of Staff - Marketing and Customer Experience
Lindsey Holman, the Vice President, Chief of Staff - Marketing and Customer Experience at Voya Financial, directs the strategic alignment of marketing initiatives with customer engagement goals. Overseeing the integration of financial wellness tools and decision support services, the Vice President, Chief of Staff - Marketing and Customer Experience ensures that the brand message resonates with corporate employers and individual investors. This role involves managing the execution of marketing campaigns that highlight the value of retirement and insurance products. By analyzing customer feedback and market trends, Holman optimizes the user experience across all digital and physical touchpoints. The Vice President, Chief of Staff - Marketing and Customer Experience collaborates with product teams to refine the delivery of services, ensuring that clients receive personalized guidance. Lindsey Holman drives the development of strategies that increase brand loyalty and market share. Through effective leadership, the Vice President, Chief of Staff - Marketing and Customer Experience enhances the overall impact of the company's customer-centric approach.
Britta Yacobian - Vice President, Chief of Staff Health Solutions
Britta Yacobian, the Vice President, Chief of Staff Health Solutions at Voya Financial, coordinates the strategic operations of the Health Solutions segment. Overseeing the administration of group life, disability, and critical illness insurance, the Vice President, Chief of Staff Health Solutions ensures that service delivery meets the needs of mid-size and large corporate employers. This role involves managing the implementation of leave management and benefits administration services to improve employee outcomes. By facilitating communication between product managers and operational teams, Yacobian drives the efficiency of health plan enrollment and financial wellness programs. The Vice President, Chief of Staff Health Solutions monitors performance metrics to ensure that the segment achieves its growth and profitability targets. Britta Yacobian supports the development of innovative solutions that address the evolving health and financial needs of the workforce. Through strategic coordination, the Vice President, Chief of Staff Health Solutions strengthens the company's position as a leader in the employee benefits market.
Rajat Kalia - Chief Technology Officer, Workplace Solutions
Rajat Kalia, the Chief Technology Officer, Workplace Solutions at Voya Financial, directs the development of digital platforms for retirement and workplace benefits. Overseeing the technical architecture for recordkeeping services and plan administration, the Chief Technology Officer, Workplace Solutions ensures that systems provide seamless access for employees and employers. This role involves implementing advanced tools that promote financial well-being and retirement security. By leveraging data-driven insights, Kalia enhances the functionality of managed and brokerage accounts. The Chief Technology Officer, Workplace Solutions collaborates with the broader technology team to maintain high standards of security and reliability. Through the continuous improvement of digital interfaces, Kalia simplifies the complex process of benefits management for institutional clients. Rajat Kalia drives innovation by integrating new technologies that support the company's mission of empowering individuals. The Chief Technology Officer, Workplace Solutions ensures that the technological infrastructure remains a competitive advantage in the workplace benefits industry.
Monica Lovelace - Senior Vice President Chief of Staff
Monica Lovelace, the Senior Vice President Chief of Staff at Voya Financial, directs the strategic planning and administrative functions of the executive office. Overseeing the coordination of high-level corporate initiatives, the Senior Vice President Chief of Staff ensures that leadership priorities remain focused on the company's core mission. This role involves managing the flow of critical information to the Board and senior management, facilitating informed decision-making. By streamlining internal communications, Lovelace fosters alignment across the Wealth, Health, and Investment Management segments. The Senior Vice President Chief of Staff monitors the execution of key projects, ensuring that the organization meets its financial and operational objectives. Monica Lovelace supports the development of policies that promote financial wellness and retirement security for clients. Through effective leadership and project management, the Senior Vice President Chief of Staff optimizes the efficiency of the executive team, enabling the company to maintain its strong market position and commitment to excellence.
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