Voya Financial Executive and Leadership Team

William Bainbridge, the Chief Financial Officer, Retirement at Voya Financial, oversees the financial health and capital allocation for the Wealth Solutions segment. Bainbridge manages budgeting, forecasting, and financial reporting for retirement products, including recordkeeping services and stable value investment offerings. By analyzing market trends and investment performance, the Chief Financial Officer, Retirement identifies opportunities to strengthen the financial security of institutional and individual customers. William Bainbridge collaborates with the broader finance team to ensure regulatory compliance and fiscal discipline across all retirement plan administration activities. This leadership role involves assessing the profitability of managed and brokerage accounts to drive sustainable revenue growth. Through rigorous financial oversight, the Chief Financial Officer, Retirement supports the company's ability to provide robust financial guidance to public and private school systems, healthcare facilities, and other non-profit organizations.

Mona Zielke, the Global Chief Operating Officer at Voya Financial, directs the operational framework supporting the company's diverse portfolio of insurance and investment products. Zielke optimizes service delivery models for group life, disability, and critical illness insurance to ensure high-quality support for mid-size and large corporate employers. By streamlining benefits administration and health plan enrollment processes, the Global Chief Operating Officer enhances the overall customer experience. Mona Zielke oversees the integration of financial wellness and decision support tools across international and domestic markets. This leadership role involves managing complex operational risks and ensuring that service levels meet the needs of professional associations and institutional clients. Through the implementation of standardized operational procedures, the Global Chief Operating Officer drives efficiency and scalability, allowing the organization to maintain a competitive edge in the rapidly evolving financial services landscape.

Gregory Balicki, the Chief Operating Officer & Head of Business Management at Voya Financial, directs the internal business management functions that support the Investment Management segment. Balicki oversees the operational infrastructure for fixed income, equity, and multi-asset product solutions. By refining the processes used by the direct sales force and consultant channels, the Chief Operating Officer & Head of Business Management improves the efficiency of client service delivery. Gregory Balicki manages the alignment of business resources with market demand to ensure the effective distribution of alternative investment products. This leadership role involves monitoring operational performance metrics to drive continuous improvement in service quality for institutional clients and individual investors. Through the coordination of business management activities, the Chief Operating Officer & Head of Business Management ensures that the organization maintains a strong operational foundation for sustained growth and market impact.

Zane Howard, the Vice President, Business & Manager & Chief Operating Officer, Globalization (Office of The ) at Voya Financial, directs the operational strategies for international market expansion and global business management. Howard oversees the integration of workplace benefits and investment solutions into diverse geographic markets. By managing the operational complexities of global service delivery, the Vice President, Business & Manager & Chief Operating Officer, Globalization (Office of The ) ensures that the company maintains consistent standards of excellence. Zane Howard coordinates with regional teams to adapt financial products and services to local regulatory requirements and client needs. This leadership role involves optimizing global business processes to drive efficiency and support the company's international growth objectives. Through the management of global operations, the Vice President, Business & Manager & Chief Operating Officer, Globalization (Office of The ) strengthens the company's position as a provider of financial security and wellness solutions on a global scale.

Kellie Tickell, the Chief of Staff To the Global Chief Operating Officer at Voya Financial, manages the strategic priorities and operational communications for the Global Chief Operating Officer. Tickell facilitates the execution of key initiatives across the company's insurance and investment segments. By coordinating the flow of information between the Global Chief Operating Officer and other senior leaders, the Chief of Staff To the Global Chief Operating Officer ensures alignment on critical business goals. Kellie Tickell monitors the progress of operational projects and identifies opportunities to improve efficiency in service delivery for corporate and institutional clients. This role involves preparing strategic reports and presentations that support the decision-making process regarding organizational structure and resource allocation. Through the management of executive workflows, the Chief of Staff To the Global Chief Operating Officer supports the company's mission to provide effective financial wellness and retirement security solutions.

Tatyana Kibrik, the Chief Technology Officer at Voya Financial, directs the digital infrastructure supporting workplace benefits and investment management platforms. Kibrik architects scalable cloud solutions to ensure seamless data processing for retirement products and health account services. By modernizing legacy systems, the Chief Technology Officer drives operational efficiency across North American business segments. Tatyana Kibrik prioritizes cybersecurity and data integrity to protect institutional and individual client information. This leadership role involves collaborating with product teams to integrate advanced analytics into financial wellness tools. Through the implementation of agile development methodologies, the Chief Technology Officer accelerates the delivery of digital features that enhance user engagement. Ultimately, Kibrik maintains the technological foundation necessary for the company to deliver reliable financial guidance and advisory services to a broad range of corporate and non-profit clients.

Dino Puia, the Chief of Staff at Voya Financial, coordinates strategic initiatives across the Wealth Solutions and Health Solutions segments. Puia manages executive communications and aligns departmental goals with the overarching corporate mission of promoting financial well-being. By facilitating cross-functional collaboration, the Chief of Staff ensures that leadership priorities receive consistent focus and resources. Dino Puia monitors key performance indicators to track progress on retirement product administration and insurance service delivery. This role involves preparing briefings for the Board and senior management to support informed decision-making regarding market expansion and operational improvements. Through the optimization of internal workflows, the Chief of Staff enhances organizational agility. Puia maintains a clear line of sight into the execution of business strategies, ensuring that all teams remain synchronized in the pursuit of long-term growth and client satisfaction.

Monica Lovelace, the Senior Vice President Chief of Staff at Voya Financial, manages high-level strategic projects and organizational alignment. Lovelace facilitates communication between the executive leadership team and various business units to ensure the successful execution of corporate objectives. By overseeing the implementation of cross-segment initiatives, the Senior Vice President Chief of Staff drives progress on key business priorities related to wealth management and insurance solutions. Monica Lovelace coordinates the development of internal policies that support financial wellness and retirement security for employees. This role involves analyzing operational data to identify areas for improvement and resource allocation. Through the management of executive agendas and stakeholder engagement, the Senior Vice President Chief of Staff ensures that the company remains focused on its mission to provide comprehensive financial guidance and support to institutional and individual customers.

Lindsey Holman, the Vice President, Chief of Staff - Marketing and Customer Experience at Voya Financial, coordinates the strategic marketing efforts and customer engagement initiatives. Holman aligns marketing campaigns with the company's mission to promote financial well-being and retirement security. By overseeing the integration of customer feedback into product development, the Vice President, Chief of Staff - Marketing and Customer Experience ensures that services meet the evolving needs of individual and institutional clients. Lindsey Holman manages the communication strategy for workplace benefits and investment solutions to enhance brand visibility and client trust. This role involves collaborating with cross-functional teams to deliver a seamless customer experience across all digital and advisory channels. Through the execution of targeted marketing programs, the Vice President, Chief of Staff - Marketing and Customer Experience drives customer acquisition and retention, supporting the company's overall growth objectives.

Marino Monti, the Senior Vice President - Chief Technology Officer Head of Technology Services at Voya Financial, directs the delivery of technology services that support the company's core business segments. Monti oversees the maintenance and development of critical IT systems used for benefits administration and investment management. By architecting robust technology solutions, the Senior Vice President - Chief Technology Officer Head of Technology Services ensures the reliability and security of platforms serving corporate and non-profit clients. Marino Monti manages the technology roadmap to support the company's digital transformation and innovation goals. This leadership role involves leading technical teams in the implementation of new software and infrastructure projects that improve operational efficiency. Through the provision of high-quality technology services, the Senior Vice President - Chief Technology Officer Head of Technology Services enables the organization to deliver superior financial wellness tools and retirement products to a wide range of customers.