Leadership Overview
Xplor has 8 executives leading key functions including strategy, finance, marketing, technology, human resources, field services, and payments.
Driven by a commitment to operational excellence, Xplor empowers service-based businesses globally through integrated software and payment solutions that simplify complex management tasks and accelerate sustainable growth.
Driven by a commitment to operational excellence, Xplor empowers service-based businesses globally through integrated software and payment solutions that simplify complex management tasks and accelerate sustainable growth.
Leadership Roles at Xplor
Randy Eckels - Chief Executive Officer
Randy Eckels, the Chief Executive Officer at Xplor, directs the overarching corporate strategy and global vision for the organization. Overseeing the integration of SaaS platforms and payment processing, the Chief Executive Officer ensures alignment across all business units to maximize value for service-based clients. This leadership role involves constant evaluation of market trends within the fitness, childcare, and field services sectors to maintain a competitive edge. By fostering a culture of innovation, Randy Eckels drives the company toward long-term scalability and financial health. The Chief Executive Officer maintains close collaboration with the Board to refine the product roadmap and expand the international footprint. Through rigorous oversight of operational performance, Eckels secures the company's position as a leader in the global software and payments landscape, ensuring that every strategic initiative supports the core mission of simplifying business operations for diverse service providers.
Rob DeCarlo - Chief Financial Officer
Rob DeCarlo, the Chief Financial Officer at Xplor, manages the fiscal health and capital allocation strategies for the entire enterprise. Overseeing global financial planning and analysis, the Chief Financial Officer ensures that investment in SaaS development and payment infrastructure aligns with revenue growth targets. This leadership role involves managing complex financial reporting and risk assessment across diverse international markets. By optimizing the capital structure, Rob DeCarlo supports the company's ability to acquire and integrate new technologies that enhance the service-based software portfolio. The Chief Financial Officer works directly with the executive team to evaluate the profitability of various business segments, including fitness and recreation. Through disciplined financial oversight, DeCarlo maintains the stability required for long-term expansion, ensuring that the organization possesses the necessary resources to innovate and deliver high-value solutions to a growing global customer base.
Jonathon Blissenbach - President, Field Services
Jonathon Blissenbach, the President, Field Services at Xplor, leads the strategic direction and operational execution for the field services business segment. Overseeing the development of specialized software tools for service providers, the President, Field Services ensures that the product suite addresses the unique scheduling and management needs of this industry. This leadership role involves expanding the market reach of the field services platform by identifying new opportunities for growth and efficiency. By collaborating with product and sales teams, Jonathon Blissenbach drives the adoption of integrated solutions that help businesses optimize their daily operations. The President, Field Services monitors industry trends to ensure that the software remains at the forefront of technological advancement. Through focused operational management, Blissenbach delivers value to clients, ensuring that the field services division contributes significantly to the company's overall mission of helping service-based businesses thrive in a competitive landscape.
Chelsea Trout - President, Payments
Chelsea Trout, the President, Payments at Xplor, manages the strategic growth and performance of the company's payment processing business. Overseeing the expansion of payment solutions, the President, Payments ensures that the organization provides seamless financial services to clients across all sectors, including fitness and childcare. This leadership role involves navigating complex regulatory environments and optimizing transaction processing to improve client profitability. By driving the adoption of integrated payment tools, Chelsea Trout enhances the overall value proposition of the company's SaaS offerings. The President, Payments collaborates with the technology and product teams to introduce new features that simplify financial management for service-based businesses. Through strategic market expansion, Trout increases the volume and efficiency of payment operations, ensuring that the division remains a core pillar of the company's success and a key driver of revenue growth in the global market.
Amy Huff - Chief Marketing Officer
Amy Huff, the Chief Marketing Officer at Xplor, architects the global brand strategy and demand generation initiatives for the company's suite of SaaS products. Overseeing market positioning and customer acquisition, the Chief Marketing Officer ensures that the value proposition of integrated payments and scheduling tools reaches target audiences in the fitness, childcare, and personal services sectors. This leadership role involves crafting data-driven campaigns that highlight the operational efficiencies provided by the software. By analyzing market feedback, Amy Huff refines the messaging to better address the specific pain points of service-based businesses. The Chief Marketing Officer collaborates with product teams to launch new features that drive user engagement and retention. Through strategic brand management, Huff elevates the company's profile in competitive markets, ensuring that the organization remains the preferred choice for businesses seeking to streamline operations and achieve sustainable growth.
Paul Winters - Chief Technology Officer, Xplor Pay
Paul Winters, the Chief Technology Officer, Xplor Pay at Xplor, directs the technical architecture and security protocols for the company's payment processing division. Overseeing the development of scalable financial infrastructure, the Chief Technology Officer, Xplor Pay ensures that all transactions remain secure, compliant, and efficient for service-based clients. This leadership role involves integrating advanced payment technologies into the broader SaaS ecosystem to provide a seamless user experience. By managing the engineering teams responsible for payment gateways, Paul Winters drives the innovation necessary to support high-volume transaction processing across global markets. The Chief Technology Officer, Xplor Pay collaborates with product leaders to ensure that payment solutions meet the evolving needs of the fitness and recreation industries. Through technical excellence, Winters maintains the reliability of the payment platform, directly supporting the company's mission to help businesses grow through robust and integrated financial tools.
Sarah Haucke - Chief People Officer
Sarah Haucke, the Chief People Officer at Xplor, designs the organizational culture and talent acquisition strategies that support the company's global workforce. Overseeing human resources operations, the Chief People Officer ensures that the company attracts and retains top-tier talent capable of driving innovation in the SaaS and payments space. This leadership role involves implementing professional development programs and performance management systems that align with the company's strategic goals. By fostering an inclusive and high-performance environment, Sarah Haucke enables teams to collaborate effectively across different regions and business units. The Chief People Officer works with the executive leadership to ensure that the organizational structure supports the rapid scaling of the business. Through strategic workforce planning, Haucke builds the human capital necessary to maintain the company's competitive advantage, ensuring that every employee contributes to the mission of empowering service-based businesses worldwide.
Andrew Swansburg - Chief People Officer, Core Services
Andrew Swansburg, the Chief People Officer, Core Services at Xplor, directs the human resources strategy specifically for the core services division. Overseeing talent management and organizational development, the Chief People Officer, Core Services ensures that the teams responsible for the company's foundational software products remain highly engaged and productive. This leadership role involves aligning personnel initiatives with the specific operational needs of the core services business unit. By implementing targeted training and retention strategies, Andrew Swansburg supports the technical and operational teams in delivering high-quality software solutions to clients. The Chief People Officer, Core Services collaborates with other executive leaders to ensure that the company's culture remains consistent while addressing the unique requirements of the core services segment. Through effective leadership of the workforce, Swansburg ensures that the organization maintains the expertise required to innovate and support the company's mission of empowering service-based businesses.
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