Leadership Overview
Xplor has 8 executives leading key functions including strategy, finance, marketing, technology, human resources, field services, core services, and payments.
Focused on empowering service-based businesses through integrated software, Xplor delivers comprehensive solutions for scheduling, memberships, and payment processing to drive global operational efficiency and sustainable growth.
Focused on empowering service-based businesses through integrated software, Xplor delivers comprehensive solutions for scheduling, memberships, and payment processing to drive global operational efficiency and sustainable growth.
Leadership Roles at Xplor
Randy Eckels - Chief Executive Officer
Randy Eckels, the Chief Executive Officer at Xplor, directs the overarching corporate strategy and global market expansion. Overseeing the integration of SaaS platforms and payment processing, the Chief Executive Officer ensures alignment across all business units. This leadership role involves managing relationships with stakeholders and driving long-term value for service-based clients. By prioritizing innovation in scheduling and customer management tools, Randy Eckels directly impacts the competitive positioning of the organization. The Chief Executive Officer maintains a focus on scaling operations across diverse sectors like fitness and childcare. Through rigorous oversight of organizational performance, Eckels secures the financial health and market influence of the company. This executive leadership ensures that the mission of streamlining operations for service providers remains the primary objective while navigating complex international markets and evolving industry demands.

Robert DeCarlo - Chief Financial Officer
Robert DeCarlo, the Chief Financial Officer at Xplor, manages the fiscal health and capital allocation strategies for the global organization. Overseeing financial planning, reporting, and treasury functions, the Chief Financial Officer ensures robust support for the company's SaaS and payment processing infrastructure. This leadership role involves analyzing market trends to optimize revenue streams across fitness, recreation, and field service sectors. By implementing disciplined financial controls, Robert DeCarlo directly impacts the scalability of the business model. The Chief Financial Officer collaborates with the executive team to evaluate investment opportunities and drive sustainable growth. Through precise management of capital resources, DeCarlo strengthens the balance sheet and supports long-term strategic initiatives. This financial oversight remains critical for maintaining the operational agility required to serve a diverse, international client base while ensuring consistent profitability and shareholder value.
Jonathon Blissenbach - President, Field Services
Jonathon Blissenbach, the President, Field Services at Xplor, directs the strategic growth and operational performance of the field services division. Overseeing the delivery of specialized software tools for scheduling and operations, the President, Field Services ensures that clients receive high-value solutions for their unique business needs. This leadership role involves managing product roadmaps and customer success initiatives tailored to the field services sector. By optimizing service delivery workflows, Jonathon Blissenbach directly impacts the productivity of business owners. The President, Field Services collaborates with cross-functional teams to expand market share and enhance the user experience. Through focused operational management, Blissenbach drives the adoption of integrated management platforms. This leadership ensures that the company remains a leader in providing efficient, scalable technology for service-based businesses operating in competitive, fast-paced environments.

Chelsea Trout - President, Payments
Chelsea Trout, the President, Payments at Xplor, directs the strategic vision and execution of the global payments business. Overseeing the integration of payment processing into the company's SaaS offerings, the President, Payments ensures that clients have access to seamless financial tools. This leadership role involves managing partnerships and optimizing transaction workflows to support business growth. By driving innovation in payment technology, Chelsea Trout directly impacts the revenue collection capabilities of service-based businesses. The President, Payments collaborates with the executive team to expand the reach of payment solutions across fitness, recreation, and personal services sectors. Through strategic market analysis, Trout identifies opportunities to enhance the value proposition for clients. This leadership ensures that the payment infrastructure remains reliable, secure, and capable of supporting the evolving financial needs of a diverse, international customer base.
Amy Huff - Chief Marketing Officer
Amy Huff, the Chief Marketing Officer at Xplor, architects the global brand strategy and demand generation initiatives. Overseeing market positioning for SaaS and payment solutions, the Chief Marketing Officer ensures consistent messaging across all service-based sectors. This leadership role involves driving customer acquisition through targeted digital campaigns and industry-specific outreach. By analyzing market data, Amy Huff directly impacts the growth trajectory of the company. The Chief Marketing Officer coordinates with product teams to highlight the value of scheduling, membership, and operational tools. Through strategic brand development, Huff elevates the market presence of the organization within the fitness, childcare, and personal services industries. This marketing leadership ensures that the value proposition resonates with diverse business owners, ultimately fostering brand loyalty and expanding the reach of the platform across North American and international markets.
Paul Winters - Chief Technology Officer, Xplor Pay
Paul Winters, the Chief Technology Officer, Xplor Pay at Xplor, directs the technical architecture and security of the payment processing ecosystem. Overseeing the development of robust financial transaction tools, the Chief Technology Officer, Xplor Pay ensures seamless integration with the broader SaaS platform. This leadership role involves managing engineering teams to enhance payment reliability and compliance standards. By optimizing transaction speed and security, Paul Winters directly impacts the operational efficiency of service-based businesses. The Chief Technology Officer, Xplor Pay collaborates with product leaders to innovate payment features that support growth in recreation and personal services. Through technical excellence, Winters maintains the integrity of the payment infrastructure. This role remains essential for providing a secure, scalable environment that allows clients to manage memberships and revenue collection with confidence across global markets.

Sarah Haucke - Chief People Officer
Sarah Haucke, the Chief People Officer at Xplor, architects the human capital strategy and organizational culture. Overseeing talent acquisition, employee development, and performance management, the Chief People Officer ensures the company attracts and retains top-tier professionals. This leadership role involves fostering an inclusive environment that supports the innovation required for SaaS and payment solutions. By aligning workforce capabilities with business objectives, Sarah Haucke directly impacts the operational success of the organization. The Chief People Officer collaborates with the executive team to implement programs that drive engagement and professional growth. Through strategic workforce planning, Haucke supports the scaling of operations across diverse geographic regions. This leadership focus ensures that the company maintains a high-performing team capable of delivering industry-specific software tools to clients in the fitness, childcare, and field service sectors.

Andrew Swansburg - Chief People Officer, Core Services
Andrew Swansburg, the Chief People Officer, Core Services at Xplor, directs the human resources strategy for the core services division. Overseeing organizational development and employee relations, the Chief People Officer, Core Services ensures that the workforce remains aligned with the company's mission of supporting service-based businesses. This leadership role involves implementing training programs and culture-building initiatives that enhance operational efficiency. By cultivating a high-performance environment, Andrew Swansburg directly impacts the quality of service delivered to clients. The Chief People Officer, Core Services collaborates with leadership to ensure that talent management strategies support the growth of the core software platforms. Through strategic oversight of personnel, Swansburg strengthens the internal capabilities of the organization. This leadership focus remains vital for maintaining the expertise required to innovate and support the diverse needs of the company's global client base.
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