Leadership Overview
Zelis has 10 executives leading key functions including strategy, financial oversight, revenue growth, technology architecture, information systems, client management, payment operations, marketing, organizational coordination, and payment processing.
Focused on modernizing the healthcare financial experience, Zelis simplifies complex interactions between insurers, providers, and patients through integrated digital platforms that enhance transparency and reduce administrative burdens.
Focused on modernizing the healthcare financial experience, Zelis simplifies complex interactions between insurers, providers, and patients through integrated digital platforms that enhance transparency and reduce administrative burdens.
Leadership Roles at Zelis
Amanda Eisel - Chief Executive Officer
Amanda Eisel, the Chief Executive Officer at Zelis, directs the overarching corporate strategy and long-term vision for the organization. Eisel architects the growth trajectory by aligning internal resources with the mission of simplifying healthcare financial interactions. By overseeing the executive leadership team, the Chief Executive Officer ensures that all departments maintain focus on delivering value to healthcare payers, providers, and patients. This leadership role involves navigating complex regulatory environments while scaling digital platforms to meet evolving market demands. Amanda Eisel drives the company toward operational excellence, fostering a culture of innovation that addresses the systemic challenges within the healthcare payment cycle. Through consistent engagement with the Board and key stakeholders, the Chief Executive Officer secures the necessary support for large-scale initiatives. Ultimately, Eisel maintains the strategic integrity of the firm, ensuring that every technological advancement directly supports the goal of reducing administrative friction across the entire healthcare ecosystem.
Natalie Gioiella - Chief Financial Officer
Natalie Gioiella, the Chief Financial Officer at Zelis, manages the fiscal health and capital allocation strategies for the organization. Gioiella oversees financial planning, reporting, and treasury functions to ensure the company maintains a robust balance sheet while investing in critical healthcare technology infrastructure. By analyzing market trends and internal performance metrics, the Chief Financial Officer provides the data-driven insights necessary for high-level decision-making. This role involves coordinating with other C-suite leaders to optimize resource distribution across various product lines, including claims pricing and payment processing solutions. Natalie Gioiella drives financial transparency and compliance, ensuring that all fiscal operations align with the rigorous standards required in the healthcare sector. Through disciplined management of capital, the Chief Financial Officer supports the expansion of the company's footprint across North American markets. Ultimately, Gioiella secures the financial stability required to sustain long-term growth and innovation within the competitive healthcare financial services landscape.
Amaka Ogeah - Chief Operating Officer, Sales & Client Management
Amaka Ogeah, the Chief Operating Officer, Sales & Client Management at Zelis, directs the operational execution of client-facing strategies and account management functions. Ogeah architects the processes that ensure seamless service delivery for healthcare payers and providers utilizing the company's payment platforms. By overseeing the client management teams, the Chief Operating Officer, Sales & Client Management drives high levels of member engagement and satisfaction. This role involves aligning sales operations with client needs to ensure that the company's financial solutions effectively address billing complexities and regulatory requirements. Amaka Ogeah monitors service performance to identify areas for operational improvement, ensuring that the organization maintains its competitive edge in the healthcare market. Through the coordination of client-focused initiatives, the Chief Operating Officer, Sales & Client Management supports the company's mission of simplifying financial interactions. Ultimately, Ogeah secures long-term client partnerships by delivering consistent, high-quality operational support across the entire healthcare financial ecosystem.
Jim Cunningham - Executive Vice President & Chief Operating Officer, Payments
Jim Cunningham, the Executive Vice President & Chief Operating Officer, Payments at Zelis, directs the end-to-end operations of the company's payment processing business. Cunningham architects the strategies that optimize the movement of funds between healthcare payers and providers, ensuring that all transactions are processed with maximum efficiency and transparency. By overseeing the payment operations division, the Executive Vice President & Chief Operating Officer, Payments drives the continuous improvement of the platforms that manage complex billing and claims cycles. This role involves coordinating with technology and network management teams to ensure that the company's payment solutions remain robust and compliant. Jim Cunningham monitors operational performance to identify opportunities for scaling the business and enhancing the user experience. Through the management of critical payment infrastructure, the Executive Vice President & Chief Operating Officer, Payments supports the company's mission of reducing administrative burdens. Ultimately, Cunningham secures the reliability of the payment ecosystem, enabling seamless financial interactions for all stakeholders.
Matthew Krawse - Chief Revenue Officer
Matthew Krawse, the Chief Revenue Officer at Zelis, directs all global sales initiatives and revenue-generating activities. Krawse architects the go-to-market strategy, focusing on expanding the adoption of payment processing and network management platforms among health plans and insurers. By overseeing the sales organization, the Chief Revenue Officer ensures that client acquisition efforts remain aligned with the company's core mission of simplifying healthcare financial interactions. This leadership role involves building strong relationships with key industry stakeholders to drive market penetration and increase the utilization of digital payment solutions. Matthew Krawse monitors revenue performance metrics to identify growth opportunities and optimize the sales funnel. Through strategic collaboration with product and marketing teams, the Chief Revenue Officer ensures that the value proposition of the company's technology resonates with diverse market segments. Ultimately, Krawse secures consistent revenue streams, enabling the organization to continue investing in the modernization of the healthcare financial experience.
Steve Alford - Chief Technology Officer
Steve Alford, the Chief Technology Officer at Zelis, directs the development and maintenance of the company's core healthcare technology platforms. Alford architects the technical roadmap, ensuring that all software solutions for claims pricing and payment processing remain secure, scalable, and compliant with industry regulations. By overseeing the engineering and development teams, the Chief Technology Officer drives the continuous improvement of digital tools that connect healthcare payers, providers, and patients. This role involves integrating advanced automation into the payment cycle to reduce administrative burdens and enhance transparency. Steve Alford collaborates with other executive leaders to align technical capabilities with the broader business strategy, ensuring that the company remains at the forefront of healthcare innovation. Through the implementation of robust infrastructure, the Chief Technology Officer supports the delivery of high-performance services across the entire healthcare ecosystem. Ultimately, Alford secures the technological foundation that enables the organization to transform complex financial interactions into efficient, streamlined processes.
Michele Stevens - Vice President Office of the Chief Information Officer
Michele Stevens, the Vice President Office of the Chief Information Officer at Zelis, directs the operational efficiency of the company's information systems and data management frameworks. Stevens architects the internal processes that support the Chief Information Officer, ensuring that technology initiatives align with the organization's broader mission of simplifying healthcare financial interactions. By overseeing cross-functional projects, the Vice President Office of the Chief Information Officer ensures that data integrity and system availability remain at peak levels. This role involves coordinating with IT leadership to implement digital solutions that streamline claims processing and network management. Michele Stevens drives the adoption of best practices in information governance, supporting the company's commitment to transparency and regulatory compliance. Through the management of complex information workflows, the Vice President Office of the Chief Information Officer enables the organization to scale its technological capabilities effectively. Ultimately, Stevens secures the operational backbone that allows the company to deliver reliable financial services to healthcare stakeholders.
Danielle Hajeski - Payment Service Operations Chief of Staff
Danielle Hajeski, the Payment Service Operations Chief of Staff at Zelis, directs the internal coordination and strategic execution of the company's payment service operations. Hajeski architects the workflows that enable the efficient processing of healthcare payments, ensuring that all transactions meet the necessary compliance and quality standards. By overseeing the operational rhythm of the payment services division, the Payment Service Operations Chief of Staff drives alignment between technical teams and service delivery goals. This role involves managing complex projects that streamline the payment cycle for health plans and insurers. Danielle Hajeski facilitates communication across departments to ensure that operational challenges are addressed promptly and effectively. Through the optimization of internal processes, the Payment Service Operations Chief of Staff supports the company's mission of reducing administrative burdens within the healthcare system. Ultimately, Hajeski secures the operational efficiency required to maintain the reliability and transparency of the company's payment processing solutions.
Manuel Surur - Latam Director Medico (Chief Marketing Officer)
Manuel Surur, the Latam Director Medico (Chief Marketing Officer) at Zelis, directs the marketing and brand positioning strategies within the Latin American market. Surur architects the outreach programs that communicate the value of the company's healthcare financial solutions to regional payers and providers. By overseeing marketing campaigns, the Latam Director Medico (Chief Marketing Officer) drives awareness of the company's ability to simplify complex billing and payment processes. This role involves adapting the company's global value proposition to meet the specific regulatory and market nuances of the region. Manuel Surur collaborates with sales and product teams to ensure that marketing efforts directly support revenue growth and client acquisition. Through the development of targeted messaging, the Latam Director Medico (Chief Marketing Officer) enhances the company's reputation as a leader in healthcare technology. Ultimately, Surur secures a strong market presence, enabling the organization to expand its impact on the healthcare financial experience across diverse international territories.
Joshua Kokulis - Senior Director, Chief of Staff
Joshua Kokulis, the Senior Director, Chief of Staff at Zelis, directs the strategic initiatives and organizational alignment efforts that support the executive leadership team. Kokulis architects the internal communication frameworks and project management structures that ensure the company remains focused on its core mission of simplifying healthcare financial interactions. By overseeing the execution of high-priority corporate goals, the Senior Director, Chief of Staff drives efficiency across all departments. This role involves facilitating collaboration between the C-suite and various business units to ensure that strategic objectives are met with precision. Joshua Kokulis monitors the progress of key initiatives, providing the necessary oversight to keep the organization on track. Through the management of complex organizational workflows, the Senior Director, Chief of Staff supports the company's ability to innovate and scale its financial solutions. Ultimately, Kokulis secures the operational cohesion required to maintain the company's leadership position within the healthcare technology sector.
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Frequently Asked Questions Regarding Zelis Top Executives and Leadership Team
