Leadership Overview
Majesco has 7 executives leading key functions including strategy, financial oversight, operational scaling, information technology, revenue generation, marketing, and human resources.
Driven by a commitment to insurance innovation, Majesco delivers advanced technology solutions and IT services that empower global carriers to modernize core systems and accelerate digital transformation across the entire insurance value chain.
Driven by a commitment to insurance innovation, Majesco delivers advanced technology solutions and IT services that empower global carriers to modernize core systems and accelerate digital transformation across the entire insurance value chain.
Leadership Roles at Majesco
Adam Elster - Chief Executive Officer
Adam Elster, the Chief Executive Officer at Majesco, directs the overarching corporate strategy and long-term vision for the organization. By aligning technology products with the evolving needs of the insurance industry, the Chief Executive Officer ensures market relevance and sustained growth. Adam Elster manages high-level relationships with the Board and key stakeholders to maintain operational excellence. This leadership role involves overseeing the integration of IT services into client workflows to drive efficiency. Through the implementation of scalable business solutions, the Chief Executive Officer fosters a culture of innovation that supports global insurance carriers. By prioritizing digital transformation, the Chief Executive Officer secures a competitive advantage for the company. Ultimately, the Chief Executive Officer guides the entire organization toward achieving ambitious performance targets while maintaining a focus on delivering value to the insurance sector.

Ann Massey - Chief Financial Officer
Ann Massey, the Chief Financial Officer at Majesco, manages the fiscal health and capital allocation strategies for the enterprise. Overseeing financial planning, reporting, and risk management, the Chief Financial Officer ensures the company maintains a robust balance sheet to support ongoing investment in insurance technology. Ann Massey collaborates with the executive team to evaluate the financial viability of new product development and market expansion initiatives. This leadership role involves optimizing cost structures to improve operational margins while supporting the delivery of IT services to global clients. By monitoring economic trends within the insurance sector, the Chief Financial Officer provides critical insights that inform strategic decision-making. Through rigorous financial oversight, the Chief Financial Officer maintains transparency and accountability across all departments. Ultimately, the Chief Financial Officer drives the financial stability necessary for the company to sustain long-term growth and innovation.
Edward Ossie - Chief Operating Officer
Edward Ossie, the Chief Operating Officer at Majesco, directs the internal business processes and service delivery frameworks that support the company's insurance technology solutions. Overseeing the execution of IT services, the Chief Operating Officer ensures that client implementations meet rigorous quality standards and project timelines. Edward Ossie coordinates cross-functional teams to streamline operational workflows and enhance service delivery efficiency. This leadership role involves managing the infrastructure required to support global insurance operations and ensuring alignment with corporate objectives. By optimizing resource allocation, the Chief Operating Officer improves the speed and reliability of technology deployments. Through the continuous refinement of operational protocols, the Chief Operating Officer maintains high levels of client satisfaction and service excellence. Ultimately, the Chief Operating Officer drives the operational agility required to adapt to the rapidly changing demands of the insurance industry.

John Brown - Chief Information Officer
John Brown, the Chief Information Officer at Majesco, architects the internal technology infrastructure and data security protocols that underpin the company's service offerings. Overseeing the development of robust IT systems, the Chief Information Officer ensures that all technology solutions remain secure, scalable, and compliant with industry standards. John Brown manages the technical teams responsible for maintaining the integrity of the company's software platforms. This leadership role involves integrating advanced data analytics into the product suite to provide clients with actionable insights. By modernizing internal systems, the Chief Information Officer supports the delivery of high-performance technology business solutions to the insurance market. Through the implementation of cutting-edge cybersecurity measures, the Chief Information Officer protects sensitive client data across all global operations. Ultimately, the Chief Information Officer drives the technological innovation necessary to maintain the company's position as a leader in insurance software.
Keith Palmieri - Chief Revenue Officer
Keith Palmieri, the Chief Revenue Officer at Majesco, directs the global sales strategy and customer acquisition efforts for the company's insurance technology portfolio. Overseeing the expansion of market share, the Chief Revenue Officer identifies new business opportunities and manages relationships with major insurance carriers. Keith Palmieri aligns sales initiatives with the company's product roadmap to ensure consistent revenue growth across all regions. This leadership role involves leading the sales organization to achieve aggressive targets while delivering value-driven solutions to the insurance industry. By analyzing market demand, the Chief Revenue Officer optimizes the sales funnel and improves conversion rates for complex IT services. Through the development of strategic partnerships, the Chief Revenue Officer enhances the company's presence in key insurance markets. Ultimately, the Chief Revenue Officer drives the commercial success of the organization by connecting clients with the right technology solutions.
Laura Drake - Chief Marketing Officer
Laura Drake, the Chief Marketing Officer at Majesco, directs the brand strategy and market positioning for the company's suite of insurance technology products. Overseeing global marketing campaigns, the Chief Marketing Officer communicates the value of the company's IT services to a diverse audience of insurance professionals. Laura Drake manages the development of thought leadership content and industry events that establish the company as a primary authority in insurance innovation. This leadership role involves coordinating with the sales team to generate high-quality leads and support revenue growth. By analyzing market trends, the Chief Marketing Officer refines the brand message to resonate with the evolving needs of the insurance sector. Through the execution of targeted digital marketing initiatives, the Chief Marketing Officer increases brand awareness and market penetration. Ultimately, the Chief Marketing Officer drives the company's reputation and market influence through strategic communication and engagement.
Alicia Kilburn - Chief Human Resources Officer
Alicia Kilburn, the Chief Human Resources Officer at Majesco, directs the talent acquisition, employee development, and organizational culture initiatives that support the company's workforce. Overseeing the recruitment of specialized technical talent, the Chief Human Resources Officer ensures the company maintains the expertise required to deliver advanced insurance technology solutions. Alicia Kilburn manages performance management systems and professional development programs to foster a high-performance environment. This leadership role involves aligning human capital strategies with the company's broader business goals to drive employee engagement and retention. By implementing inclusive workplace policies, the Chief Human Resources Officer builds a diverse team capable of solving complex challenges for the insurance industry. Through the management of organizational change, the Chief Human Resources Officer supports the company's growth and operational agility. Ultimately, the Chief Human Resources Officer drives the success of the organization by cultivating a skilled and motivated workforce.
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