Leadership Overview
Majesco has 7 executives leading key functions including strategy, operations, information technology, finance, marketing, revenue, and human resources.
Focused on delivering advanced technology solutions to the insurance sector, Majesco empowers global carriers to modernize core systems, accelerate digital transformation, and achieve sustainable growth through innovative cloud-based software platforms.
Focused on delivering advanced technology solutions to the insurance sector, Majesco empowers global carriers to modernize core systems, accelerate digital transformation, and achieve sustainable growth through innovative cloud-based software platforms.
Leadership Roles at Majesco
Adam Elster - Chief Executive Officer
Adam Elster, the Chief Executive Officer at Majesco, directs the overarching corporate strategy and long-term vision for the organization. By aligning product development with the evolving needs of the insurance industry, the Chief Executive Officer ensures that Majesco maintains a competitive edge in the global market. Adam Elster oversees the execution of high-level business initiatives, fostering collaboration across all departments to drive operational excellence. This leadership role involves constant engagement with the Board to refine market positioning and expand the footprint of cloud-based insurance solutions. Through rigorous oversight of organizational performance, the Chief Executive Officer secures the stability and future trajectory of the company. By prioritizing innovation and customer-centric service, Elster maintains the firm's reputation as a premier provider of IT services and technology business solutions for insurance carriers worldwide.

Joe Aho - Chief Financial Officer
Joe Aho, the Chief Financial Officer at Majesco, manages the financial health, capital allocation, and fiscal planning of the organization. By overseeing budgeting, forecasting, and financial reporting, the Chief Financial Officer ensures that the company maintains the resources required to invest in new technology products. Joe Aho coordinates with the executive team to evaluate the financial viability of strategic initiatives and market expansion efforts. This role involves maintaining transparency with stakeholders and ensuring compliance with all financial regulations. By analyzing market trends and revenue streams, Aho provides the insights necessary for informed decision-making at the leadership level. The Chief Financial Officer supports the firm's growth by optimizing cost structures and maximizing profitability across all IT service lines. Through rigorous financial discipline, Aho secures the capital stability needed to sustain the company's long-term commitment to the insurance industry.

Michael Mullin - Chief Operating Officer
Michael Mullin, the Chief Operating Officer at Majesco, manages the internal business processes and operational workflows that support the delivery of insurance technology products. By optimizing service delivery models, the Chief Operating Officer ensures that client projects meet strict quality standards and timelines. Michael Mullin coordinates with department heads to streamline resource allocation, enhancing overall efficiency across the organization. This role involves monitoring the performance of IT services to guarantee alignment with the specific requirements of insurance carriers. By implementing scalable operational frameworks, Mullin supports the company's ability to handle complex, large-scale digital transformations. The Chief Operating Officer maintains a focus on continuous improvement, ensuring that internal systems remain robust enough to support the firm's expanding global market reach. Through disciplined management, Mullin drives the operational success necessary for sustained business growth.
John Brown - Chief Information Officer
John Brown, the Chief Information Officer at Majesco, architects the technical infrastructure and security protocols that underpin the company's software offerings. By overseeing the development of cloud-based platforms, the Chief Information Officer ensures that all technology solutions remain secure, scalable, and compliant with industry standards. John Brown manages the internal IT environment, facilitating seamless communication and data integrity across the enterprise. This leadership role involves evaluating emerging technologies to maintain the firm's position at the forefront of insurance innovation. By directing the engineering teams, Brown ensures that product roadmaps align with the technical demands of modern insurance carriers. The Chief Information Officer monitors system performance and reliability, providing the foundation for high-quality service delivery. Through strategic oversight of the technical landscape, Brown enables the company to provide reliable, high-performance solutions to a diverse global client base.
Laura Drake - Chief Marketing Officer
Laura Drake, the Chief Marketing Officer at Majesco, directs the brand strategy, market positioning, and lead generation efforts for the company's insurance technology solutions. By crafting compelling narratives around the firm's software products, the Chief Marketing Officer ensures that the value proposition resonates with insurance carriers across various global markets. Laura Drake oversees the development of marketing campaigns that highlight the benefits of digital transformation and cloud-based business solutions. This role involves collaborating with sales teams to align messaging with customer needs and market demands. By analyzing competitive landscapes, Drake identifies opportunities for brand growth and market penetration. The Chief Marketing Officer manages the firm's presence at industry events and digital platforms, driving awareness and engagement. Through strategic communication, Drake strengthens the company's reputation as a leader in the insurance technology space, ultimately supporting the broader business objectives of the organization.
Keith Palmieri - Chief Revenue Officer
Keith Palmieri, the Chief Revenue Officer at Majesco, drives the sales strategy and revenue growth initiatives across the company's diverse portfolio of insurance technology products. By overseeing the global sales organization, the Chief Revenue Officer ensures that the firm meets its targets for new client acquisition and existing account expansion. Keith Palmieri manages the sales pipeline, fostering relationships with insurance carriers to understand specific business challenges and provide tailored solutions. This role involves coordinating with marketing and product teams to ensure that sales efforts are supported by effective messaging and robust technology offerings. By implementing data-driven sales processes, Palmieri optimizes the conversion of leads into long-term partnerships. The Chief Revenue Officer monitors market performance to identify emerging opportunities for revenue growth. Through focused leadership, Palmieri ensures that the company achieves its financial goals while delivering significant value to the insurance industry.
Alicia Kilburn - Chief Human Resources Officer
Alicia Kilburn, the Chief Human Resources Officer at Majesco, manages the talent acquisition, employee development, and organizational culture initiatives that support the company's workforce. By overseeing recruitment strategies, the Chief Human Resources Officer ensures that the firm attracts top-tier talent capable of driving innovation in the insurance technology sector. Alicia Kilburn directs programs focused on professional growth and performance management, fostering an environment of continuous learning. This role involves aligning human capital strategies with the broader business goals of the organization to ensure that teams remain agile and effective. By promoting diversity and inclusion, Kilburn strengthens the company's ability to solve complex problems for insurance carriers. The Chief Human Resources Officer monitors employee engagement and retention, providing the foundation for a high-performing workforce. Through strategic management of the company's people, Kilburn supports the firm's ability to deliver exceptional service to clients worldwide.
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