Leadership Overview
Wyndham Hotels & Resorts has 10 executives leading key functions including revenue management, information technology, financial oversight, operational scaling, human resources, administrative governance, regional leadership, and extended stay development.
Committed to delivering exceptional hospitality experiences, Wyndham Hotels & Resorts maintains a global portfolio of brands while driving sustainable growth through strategic franchising and vacation ownership excellence.
Committed to delivering exceptional hospitality experiences, Wyndham Hotels & Resorts maintains a global portfolio of brands while driving sustainable growth through strategic franchising and vacation ownership excellence.
Leadership Roles at Wyndham Hotels & Resorts
Chameera Sandanayake - Chief Financial Officer, Cluster
Chameera Sandanayake, the Chief Financial Officer, Cluster at Wyndham Hotels & Resorts, manages fiscal planning and capital allocation for specific regional property clusters. Overseeing financial reporting and budgetary compliance, the Chief Financial Officer, Cluster ensures that individual hotel assets maintain profitability while adhering to corporate standards. Sandanayake directs the analysis of operational costs and revenue performance to provide actionable insights for property owners. This leadership role involves close collaboration with regional management to optimize financial outcomes across the diverse portfolio of brands. By implementing rigorous auditing processes, Chameera Sandanayake mitigates financial risk and supports the overall economic stability of the cluster. The Chief Financial Officer, Cluster monitors market fluctuations to adjust financial strategies, ensuring alignment with the broader goals of the organization. Ultimately, Sandanayake drives fiscal discipline and transparency, contributing to the sustained growth of the hospitality network.
Sutpreeda Jailak - Chief Operations Officer & Chief Operating Officer, Opening & Set-Up
Sutpreeda Jailak, the Chief Operations Officer & Chief Operating Officer, Opening & Set-Up at Wyndham Hotels & Resorts, manages the critical phases of property launches and operational readiness. Overseeing the transition from development to active franchising, the Chief Operations Officer & Chief Operating Officer, Opening & Set-Up ensures that new hotels meet brand standards before welcoming guests. Jailak directs the implementation of standardized operating procedures that guarantee consistency across the global portfolio. This leadership role involves coordinating with development teams to streamline the setup process for new properties in emerging markets. By focusing on operational efficiency during the initial launch phase, Sutpreeda Jailak establishes a foundation for long-term success for hotel owners. The Chief Operations Officer & Chief Operating Officer, Opening & Set-Up monitors performance metrics to refine opening strategies. Ultimately, Jailak ensures that every new location delivers the quality and service synonymous with the brand.
Gustavo Viescas - President, Latamc
Gustavo Viescas, the President, Latamc at Wyndham Hotels & Resorts, leads the strategic expansion and operational management of the brand portfolio throughout the Latin American and Caribbean regions. Overseeing regional growth initiatives, the President, Latamc drives the development of new franchise opportunities and strengthens relationships with local hotel owners. Viescas manages the execution of regional marketing and sales strategies tailored to the unique demands of the diverse hospitality markets in these territories. This leadership role involves collaborating with corporate headquarters to ensure that regional operations align with global brand standards. By identifying key growth corridors, Gustavo Viescas expands the footprint of the company in high-potential destinations. The President, Latamc monitors competitive dynamics and adjusts regional tactics to maintain market leadership. Ultimately, Viescas fosters sustainable growth and operational success, ensuring that the brand remains a preferred choice for travelers across the Latin American and Caribbean regions.
Michael Mueller - President, ECHO Suites Extended Stay & WaterWalk Extended Stay
Michael Mueller, the President, ECHO Suites Extended Stay & WaterWalk Extended Stay at Wyndham Hotels & Resorts, leads the strategic development and operational growth of the extended stay brand portfolio. Overseeing the expansion of these specific segments, the President, ECHO Suites Extended Stay & WaterWalk Extended Stay directs the design and market positioning of properties tailored to long-term guests. Mueller manages the relationships with developers and franchisees to ensure the successful rollout of new locations across the country. This leadership role involves analyzing market demand for extended stay accommodations and refining the service model to meet the needs of business and leisure travelers. By focusing on brand differentiation and operational efficiency, Michael Mueller drives the growth of these key segments within the broader hospitality portfolio. The President, ECHO Suites Extended Stay & WaterWalk Extended Stay monitors performance metrics to ensure consistent quality. Ultimately, Mueller secures a strong market position for these brands.
Nauman Tariq - Chief Revenue Officer
Nauman Tariq, the Chief Revenue Officer at Wyndham Hotels & Resorts, directs global pricing strategies and inventory management across the extensive portfolio of franchised properties. By analyzing market demand patterns, the Chief Revenue Officer optimizes yield management systems to maximize profitability for hotel owners. Tariq oversees the integration of digital distribution channels, ensuring consistent revenue growth across upscale and economy segments. This leadership role involves collaborating with regional teams to refine dynamic pricing models that respond to fluctuating travel trends. Through data-driven decision-making, Nauman Tariq enhances the competitive positioning of the brand within the global hospitality landscape. The Chief Revenue Officer maintains focus on long-term financial health by identifying emerging market opportunities and streamlining booking processes. Ultimately, Tariq secures sustainable revenue streams by aligning commercial strategies with the diverse needs of corporate business travelers and leisure guests worldwide.
Michael Pavich - Chief Information Officer
Michael Pavich, the Chief Information Officer at Wyndham Hotels & Resorts, architects the digital infrastructure supporting thousands of franchised hotels and vacation rental properties. Overseeing enterprise-wide technology initiatives, the Chief Information Officer ensures robust cybersecurity protocols and scalable cloud solutions for the global network. Pavich manages the deployment of property management systems that facilitate seamless guest experiences across diverse hospitality brands. This leadership role requires constant coordination with operational departments to integrate innovative software that improves efficiency for hotel owners. By modernizing legacy systems, Michael Pavich drives digital transformation efforts that support the company's expansive reach in over 75 countries. The Chief Information Officer prioritizes data integrity and system reliability to maintain the high standards expected by millions of members. Ultimately, Pavich empowers the organization through advanced technological capabilities that foster operational excellence and long-term digital agility.
Greta Alcock - Executive Assistant To Chief Human Resources Officer
Greta Alcock, the Executive Assistant To Chief Human Resources Officer at Wyndham Hotels & Resorts, facilitates the strategic execution of human capital initiatives and organizational development programs. Overseeing administrative workflows for the human resources department, the Executive Assistant To Chief Human Resources Officer ensures that leadership priorities receive focused attention and efficient coordination. Alcock manages complex scheduling and communication channels that connect the HR function with broader corporate objectives. This leadership role involves supporting the implementation of talent acquisition and employee engagement strategies across the global workforce. By maintaining high standards of organizational support, Greta Alcock enables the HR team to focus on building a culture of excellence and inclusivity. The Executive Assistant To Chief Human Resources Officer tracks project timelines and ensures alignment with corporate policies. Ultimately, Alcock provides the essential operational support required to drive effective human resource management and organizational success.
Mary Falvey - Chief Administrative Officer
Mary Falvey, the Chief Administrative Officer at Wyndham Hotels & Resorts, directs the internal governance and administrative functions that support the global hospitality enterprise. Overseeing corporate services and organizational infrastructure, the Chief Administrative Officer ensures that business processes remain efficient and compliant with industry regulations. Falvey manages cross-functional initiatives that align administrative support with the strategic goals of the hotel and vacation ownership segments. This leadership role involves coordinating with the executive team to streamline operations and enhance corporate productivity. By fostering a culture of operational excellence, Mary Falvey supports the company's mission to provide world-class hospitality services. The Chief Administrative Officer monitors organizational performance and implements improvements that drive long-term value for stakeholders. Ultimately, Falvey ensures that the administrative foundation of the company remains robust, enabling the organization to scale effectively across its diverse international markets and brand portfolio.
Monica Melancon - Chief Human Resource Officer
Monica Melancon, the Chief Human Resource Officer at Wyndham Hotels & Resorts, architects the global talent strategy and organizational culture that supports thousands of associates. Overseeing recruitment, leadership development, and employee retention programs, the Chief Human Resource Officer ensures that the workforce remains aligned with the company's hospitality mission. Melancon directs the implementation of diversity and inclusion initiatives that foster a supportive environment for employees across all regions. This leadership role involves collaborating with the executive team to design compensation and benefits structures that attract top-tier talent in the competitive hospitality industry. By prioritizing professional growth and performance management, Monica Melancon drives organizational effectiveness and employee engagement. The Chief Human Resource Officer monitors workforce trends to adapt HR policies to the evolving needs of the business. Ultimately, Melancon cultivates a high-performing culture that empowers associates to deliver exceptional service to guests worldwide.

Justin Zenoff - Team Captain
Justin Zenoff, the Team Captain at Wyndham Hotels & Resorts, directs collaborative efforts within specialized operational units to ensure project success and team cohesion. Overseeing daily workflows and task prioritization, the Team Captain ensures that team members remain focused on achieving specific performance targets related to hospitality service delivery. Zenoff facilitates communication between departments to resolve operational bottlenecks and improve overall efficiency. This leadership role involves mentoring team members and fostering a collaborative environment that encourages innovation and problem-solving. By maintaining clear objectives and accountability, Justin Zenoff drives the successful execution of initiatives that support the broader goals of the organization. The Team Captain monitors progress on key projects and provides the necessary guidance to overcome challenges. Ultimately, Zenoff ensures that the team operates at peak performance, contributing to the consistent delivery of quality experiences for guests and owners across the global network.
Explore Leadership Teams in Hospitality
Lemon Tree Hotels is an Indian hospitality company that operates a portfolio of hotels and resorts across multiple market segments, ranging from upscale to economy accommodations. The company manages a collection of hospitality brands designed to serve business and leisure travelers through services focused on comfort, accessibility, operational efficiency, and value-driven guest experiences. Lemon Tree Hotels emphasizes inclusive workplace practices, environmentally conscious operations, and technology-enabled hospitality while expanding its presence through owned, managed, leased, and franchised properties in India and international markets.
Company Leadership

PM
Best Western Hotels & Resorts, founded in 1948, is a global hospitality company operating as a membership association of independently owned and operated hotels. The company provides marketing, reservations and operational support services to its member properties across multiple continents including North America, Europe, Asia, Australia, and the Middle East. Best Western offers accommodation options for both business and leisure travelers through its extensive network of hotels. The company maintains a digital presence with mobile applications and online reservation systems to enhance guest experiences.
Company Leadership
BP
CS
KB
Sandals Resorts is a network of all inclusive resorts located in North America, Jamaica, Bahamas, Europe, and South America. Sandals Resorts (Unique Vacations Inc.) is headquartered in Jamaica, and was founded in 1981.
Company Leadership JT
ND
JS
DL
Founded in 2012 and headquartered in Atlanta, Georgia, Valor Hospitality Partners is a full-service hotel management company.
Company Leadership EM
MB
TP
JH