Wyndham Hotels & Resorts Executive and Leadership Team

July, 2026

Leadership Overview

Wyndham Hotels & Resorts has 10 executives leading key functions including strategy, information technology, operations, finance, human resources, and regional development.

Driven by a commitment to hospitality excellence, Wyndham Hotels & Resorts focuses on delivering exceptional guest experiences and driving value for its franchisees and stakeholders through a diverse portfolio of brands.

Leadership Roles at Wyndham Hotels & Resorts

  • President & Chief Executive Officer - Geoffrey Ballotti
  • Chief Financial Officer, Cluster - Chameera Sandanayake
  • Chief Operations Officer & Chief Operating Officer, Opening & Set-Up - Sutpreeda Jailak
  • President, ECHO Suites Extended Stay & WaterWalk Extended Stay - Michael Mueller
  • President, Latamc - Gustavo Viescas
  • Chief Information Officer - Michael Pavich
  • Executive Assistant To Chief Human Resources Officer - Greta Alcock
  • Chief Administrative Officer - Mary Falvey
  • Chief Human Resource Officer - Monica Melancon
  • Team Captain - Justin Zenoff
  • Geoffrey Ballotti - President & Chief Executive Officer

    Geoffrey Ballotti, the President & Chief Executive Officer at Wyndham Hotels & Resorts, directs the overarching strategy and operational execution for the global hospitality leader. This executive leadership role involves setting the company's strategic vision, driving financial performance, and ensuring the continued growth and success of its extensive brand portfolio across more than 75 countries. Ballotti oversees the integration of new initiatives and the optimization of existing operations to enhance guest satisfaction and franchisee profitability. The Chief Executive Officer's responsibilities extend to fostering a culture of innovation and operational excellence throughout the organization, ensuring alignment with market demands and industry trends. By championing strategic partnerships and market expansion, Geoffrey Ballotti solidifies Wyndham's position as a premier provider of lodging solutions worldwide, impacting revenue streams and long-term market share.
    Geoffrey Ballotti

    Chameera Sandanayake - Chief Financial Officer, Cluster

    Chameera Sandanayake, the Chief Financial Officer, Cluster at Wyndham Hotels & Resorts, manages the financial operations and strategic fiscal planning for a designated group of hotel properties. This role is pivotal in ensuring financial health, driving profitability, and optimizing resource allocation across the cluster. Sandanayake oversees budgeting, forecasting, financial reporting, and internal controls, providing critical insights to support executive decision-making. The Chief Financial Officer's responsibilities include analyzing financial performance, identifying cost-saving opportunities, and developing strategies to maximize revenue and return on investment for the managed properties. By maintaining rigorous financial discipline and strategic fiscal management, Chameera Sandanayake ensures the economic viability and sustained growth of the cluster's operations, contributing significantly to Wyndham's overall financial objectives.

    Sutpreeda Jailak - Chief Operations Officer & Chief Operating Officer, Opening & Set-Up

    Sutpreeda Jailak, the Chief Operations Officer & Chief Operating Officer, Opening & Set-Up at Wyndham Hotels & Resorts, spearheads the operational readiness and launch of new hotel properties. This executive leadership position focuses on ensuring that all operational aspects, from pre-opening planning to full-scale launch, are executed with precision and efficiency. Jailak oversees the development and implementation of standardized operating procedures, quality control measures, and staff training programs critical for new hotel openings. The Chief Operations Officer's responsibilities include coordinating with cross-functional teams, managing vendor relationships, and ensuring compliance with brand standards and regulatory requirements across diverse geographic locations. By driving effective opening strategies, Sutpreeda Jailak directly impacts the successful market entry and operational stability of new Wyndham Hotels & Resorts properties, contributing to overall portfolio expansion and revenue generation.

    Michael Mueller - President, ECHO Suites Extended Stay & WaterWalk Extended Stay

    Michael Mueller, the President, ECHO Suites Extended Stay & WaterWalk Extended Stay at Wyndham Hotels & Resorts, spearheads the strategic direction and operational management of these specialized extended-stay brands. This leadership position focuses on driving growth, enhancing guest satisfaction, and optimizing the performance of properties within these segments. Mueller oversees brand development, market positioning, and the implementation of operational strategies tailored to the unique needs of extended-stay travelers. The President's responsibilities include fostering innovation in guest services, managing franchise relationships, and ensuring brand consistency across all locations. By leading these distinct brands, Michael Mueller contributes significantly to Wyndham's diversified portfolio, capturing market share in the growing extended-stay sector and driving revenue through targeted guest experiences.

    Gustavo Viescas - President, Latamc

    Gustavo Viescas, the President, Latamc at Wyndham Hotels & Resorts, directs the company's strategic initiatives and operational oversight across Latin America and the Caribbean. This executive role is critical for expanding Wyndham's market presence and driving growth within this key geographic region. Viescas oversees brand management, franchise development, and the implementation of tailored strategies to meet the specific demands of the Latamc market. The President's responsibilities include building strong relationships with regional stakeholders, ensuring operational excellence, and maximizing revenue opportunities across the diverse portfolio of hotels. By leading the Latamc operations, Gustavo Viescas plays a pivotal role in strengthening Wyndham's global footprint and achieving its expansion objectives in these dynamic markets.

    Michael Pavich - Chief Information Officer

    Michael Pavich, the Chief Information Officer at Wyndham Hotels & Resorts, architects the company's technology strategy and oversees all information systems. This critical role ensures the seamless integration of digital solutions across the global enterprise, supporting operational efficiency and enhancing the guest experience. Pavich directs the development and implementation of robust IT infrastructure, cybersecurity measures, and data management practices to safeguard company assets and proprietary information. The Chief Information Officer's purview includes driving technological innovation to support business objectives, such as improving booking systems, enhancing property management software, and enabling data-driven decision-making. By leading the IT department, Michael Pavich ensures that Wyndham Hotels & Resorts maintains a competitive edge through advanced technological capabilities, supporting franchise operations and direct consumer interactions across diverse markets.

    Greta Alcock - Executive Assistant To Chief Human Resources Officer

    Greta Alcock, the Executive Assistant To Chief Human Resources Officer at Wyndham Hotels & Resorts, provides comprehensive administrative and strategic support to the HR leadership. This position is integral to the smooth functioning of the human resources department, facilitating communication and operational flow across various HR functions. Alcock manages complex scheduling, coordinates executive meetings, and prepares essential documentation to ensure the Chief Human Resources Officer can effectively execute strategic initiatives. The role involves handling sensitive information with discretion and ensuring efficient workflow for talent acquisition, employee relations, and organizational development programs. By streamlining administrative processes, Greta Alcock directly contributes to the effectiveness of HR operations, supporting employee engagement and talent management efforts across Wyndham's global workforce.

    Mary Falvey - Chief Administrative Officer

    Mary Falvey, the Chief Administrative Officer at Wyndham Hotels & Resorts, directs the company's administrative functions and ensures operational efficiency across various departments. This executive leadership role encompasses overseeing facilities management, corporate services, and the implementation of strategic administrative policies that support the company's global operations. Falvey is responsible for optimizing internal processes, managing key vendor relationships, and ensuring compliance with corporate governance and regulatory standards. The Chief Administrative Officer's purview includes driving initiatives that enhance workplace productivity, employee support services, and the overall operational infrastructure. By providing robust administrative oversight, Mary Falvey ensures that Wyndham Hotels & Resorts operates smoothly and effectively, enabling the executive team to focus on core business strategies and market expansion.

    Monica Melancon - Chief Human Resource Officer

    Monica Melancon, the Chief Human Resource Officer at Wyndham Hotels & Resorts, leads the global human resources strategy and operations. This executive role is crucial for attracting, developing, and retaining a high-performing workforce across the company's extensive international network. Melancon oversees talent management, compensation and benefits, employee relations, and organizational development initiatives designed to foster a positive and productive work environment. The Chief Human Resource Officer's responsibilities include aligning HR policies with business objectives, ensuring compliance with labor laws in all operating regions, and championing diversity and inclusion programs. By driving strategic HR initiatives, Monica Melancon cultivates a strong corporate culture and ensures that Wyndham Hotels & Resorts has the talent necessary to achieve its growth and operational goals worldwide.
    Monica Melancon

    Justin Zenoff - Team Captain

    Justin Zenoff, the Team Captain at Wyndham Hotels & Resorts, leads a specific operational unit, ensuring the effective execution of team objectives. This role involves guiding team members, coordinating daily tasks, and maintaining high standards of performance within the assigned functional area. Zenoff is responsible for fostering collaboration, motivating team members, and ensuring that all activities align with Wyndham's broader operational goals and service standards. The Team Captain's duties include problem-solving, facilitating communication within the team, and reporting on progress and challenges to management. By providing direct leadership and operational oversight, Justin Zenoff contributes to the efficiency and effectiveness of the team's contribution to Wyndham's overall success in the hospitality industry.

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    Frequently Asked Questions Regarding Wyndham Hotels & Resorts Top Executives and Leadership Team

    Who leads Wyndham Hotels & Resorts?
    Wyndham Hotels & Resorts is led by Geoffrey Ballotti (President & Chief Executive Officer), along with executives such as Chameera Sandanayake (Chief Financial Officer, Cluster) and Sutpreeda Jailak (Chief Operations Officer & Chief Operating Officer, Opening & Set-Up).
    Who is part of Wyndham Hotels & Resorts’s executive team?
    The executive team of Wyndham Hotels & Resorts includes leaders such as Geoffrey Ballotti (President & Chief Executive Officer), Chameera Sandanayake (Chief Financial Officer, Cluster), Sutpreeda Jailak (Chief Operations Officer & Chief Operating Officer, Opening & Set-Up) and other senior executives.
    How many executives does Wyndham Hotels & Resorts have?
    Wyndham Hotels & Resorts has 10 executives leading key business areas.
    What roles are included in Wyndham Hotels & Resorts’s leadership team?
    The leadership team of Wyndham Hotels & Resorts includes roles such as President & Chief Executive Officer, Chief Financial Officer, Cluster, Chief Operations Officer & Chief Operating Officer, Opening & Set-Up, President, ECHO Suites Extended Stay & WaterWalk Extended Stay, President, Latamc.