Leadership Overview
Westgate Resorts has 5 executives leading key functions including strategy, information technology, operations, financial management, and legal counsel.
Driven by a commitment to premium vacation experiences, Westgate Resorts delivers luxury hospitality services and vacation ownership opportunities across a diverse portfolio of properties, ensuring excellence in guest satisfaction and long-term market growth.
Driven by a commitment to premium vacation experiences, Westgate Resorts delivers luxury hospitality services and vacation ownership opportunities across a diverse portfolio of properties, ensuring excellence in guest satisfaction and long-term market growth.
Leadership Roles at Westgate Resorts
Jim Gissy - Chief Executive Officer
Jim Gissy, the Chief Executive Officer at Westgate Resorts, directs the overarching strategic vision for the entire hospitality portfolio. By overseeing the expansion of luxury vacation accommodations, the Chief Executive Officer ensures alignment between property development and guest expectations. This leadership role involves constant evaluation of market trends to maintain a competitive edge in the lodging sector. Jim Gissy drives operational excellence across all North American resort locations, fostering a culture of high-performance service delivery. Through collaboration with the Board, the Chief Executive Officer secures the financial health and brand reputation of the organization. By prioritizing innovation in vacation ownership models, the Chief Executive Officer strengthens the market position of the company. Ultimately, Gissy maintains the standard of excellence expected from a premier hospitality provider, ensuring that every guest interaction reflects the core values of the organization while driving sustainable growth across the entire enterprise.
John Willman - Chief Financial Officer
John Willman, the Chief Financial Officer at Westgate Resorts, directs the financial planning, reporting, and capital allocation strategies for the organization. Overseeing the fiscal health of the company, the Chief Financial Officer ensures that investment in new resort properties aligns with long-term growth objectives. This leadership role involves managing complex financial structures related to vacation ownership and hospitality assets. John Willman drives the development of accurate forecasting models to support executive decision-making and risk management. By maintaining rigorous financial controls, the Chief Financial Officer ensures compliance with industry regulations and corporate standards. Through collaboration with other C-suite leaders, the Chief Financial Officer optimizes the capital structure to support ongoing expansion efforts. Ultimately, Willman secures the financial future of the company, providing the necessary resources to maintain the competitive advantage of the resort portfolio while delivering consistent value to stakeholders.
Jared Saft - Chief Operating Officer
Jared Saft, the Chief Operating Officer at Westgate Resorts, manages the daily execution of hospitality services and resort facility maintenance. Overseeing the operational efficiency of all properties, the Chief Operating Officer ensures that guest amenities meet the highest standards of quality. This leadership role involves coordinating cross-departmental efforts to streamline service delivery and improve guest satisfaction metrics. Jared Saft drives the implementation of standardized operating procedures across the entire portfolio to ensure consistency in the vacation experience. By monitoring property performance and resource allocation, the Chief Operating Officer optimizes the cost structure of the organization. Through direct oversight of resort management teams, the Chief Operating Officer maintains high levels of service excellence. Ultimately, Saft secures the operational stability of the company, ensuring that every resort location functions at peak capacity while delivering the premium experiences synonymous with the brand.
Angel Miranda - Chief Information Officer
Angel Miranda, the Chief Information Officer at Westgate Resorts, architects the digital infrastructure supporting global hospitality operations. Overseeing the integration of advanced property management systems, the Chief Information Officer ensures seamless data flow across all resort locations. This leadership role involves protecting guest information through robust cybersecurity protocols while optimizing the digital booking experience. Angel Miranda drives the adoption of emerging technologies to enhance operational efficiency and guest engagement. By aligning IT initiatives with business objectives, the Chief Information Officer supports the scalability of the vacation ownership platform. Through constant monitoring of network performance, the Chief Information Officer maintains the reliability of critical business applications. Ultimately, Miranda secures the technological foundation of the company, enabling staff to deliver superior service while maintaining the integrity of the digital ecosystem that powers the entire resort network.

Michael Marder - Outside General Counsel
Michael Marder, the Outside General Counsel at Westgate Resorts, directs the legal strategy and regulatory compliance framework for the hospitality enterprise. Overseeing complex litigation and contract negotiations, the Outside General Counsel ensures that all business activities adhere to state and federal laws. This leadership role involves protecting the intellectual property and brand assets of the company across all operational regions. Michael Marder drives the resolution of legal challenges that could impact the vacation ownership business model. By providing expert guidance on corporate governance, the Outside General Counsel supports the Board in maintaining ethical standards. Through proactive risk assessment, the Outside General Counsel mitigates potential liabilities associated with large-scale resort operations. Ultimately, Marder secures the legal interests of the company, ensuring that all strategic initiatives proceed within a sound legal structure while safeguarding the reputation of the organization in the competitive hospitality market.
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