Leadership Overview
Warrigal has 4 executives leading key functions including strategy, financial oversight, digital infrastructure, and operational management.
Committed to enhancing the quality of life for older individuals, Warrigal fosters vibrant communities through residential aged care, home care, and retirement living services across regional Australia.
Committed to enhancing the quality of life for older individuals, Warrigal fosters vibrant communities through residential aged care, home care, and retirement living services across regional Australia.
Leadership Roles at Warrigal
Jenni Hutchins - Chief Executive Officer
Jenni Hutchins, the Chief Executive Officer at Warrigal, directs the overarching strategic vision for all residential aged care and retirement living services. By aligning organizational goals with the mission of fostering independence and respect for older individuals, Hutchins ensures the delivery of high-quality care across the Illawarra, Southern Highlands, Queanbeyan, and Canberra regions. The Chief Executive Officer manages high-level stakeholder relationships and coordinates with the Board to maintain long-term sustainability. Jenni Hutchins drives the expansion of community-based support programs, ensuring that every service reflects the core values of the organization. Through rigorous oversight of service standards and community engagement initiatives, the Chief Executive Officer maintains the reputation of the organization as a leader in the aged care sector. This leadership role demands constant adaptation to changing regulatory environments while prioritizing the happiness and connection of residents within the diverse portfolio of retirement villages.
Suze Mandicos - Chief Financial Officer
Suze Mandicos, the Chief Financial Officer at Warrigal, manages the fiscal health and resource allocation necessary to sustain comprehensive aged care and home support services. By architecting robust financial frameworks, Mandicos ensures the organization maintains the capital required for infrastructure development and service innovation across New South Wales and the Australian Capital Territory. The Chief Financial Officer monitors revenue streams from residential facilities and government-funded home care packages to optimize operational efficiency. Suze Mandicos collaborates with executive leadership to forecast long-term financial requirements, balancing the need for affordable care with the necessity of maintaining high-quality facilities. Through precise budget management and risk assessment, the Chief Financial Officer secures the financial stability of the organization. This role involves rigorous reporting to the Board, ensuring transparency and accountability in every investment decision made to support the mission of providing dignified living environments for older people.
Craig Smith - Chief Operating Officer
Craig Smith, the Chief Operating Officer at Warrigal, executes the daily operational strategies required to deliver high-quality residential aged care and retirement living services. By overseeing the management of community villages and home care delivery, Smith ensures that every facility meets the highest standards of safety, respect, and comfort for residents. The Chief Operating Officer coordinates the efforts of regional teams to maintain consistent service quality across the Illawarra, Southern Highlands, and Canberra markets. Craig Smith drives process improvements within the care delivery model, focusing on operational efficiency and the enhancement of resident experiences. This leadership role involves direct collaboration with clinical and support staff to ensure that organizational policies translate into tangible improvements in the daily lives of older individuals. Through meticulous oversight of facility maintenance and service logistics, the Chief Operating Officer sustains the operational excellence that defines the reputation of the organization.
Andrew Craig - Chief Information Officer
Andrew Craig, the Chief Information Officer at Warrigal, architects the digital infrastructure and technology systems that support residential aged care and home support operations. By implementing advanced data management platforms, Craig ensures seamless communication between caregivers, families, and administrative staff across all regional service locations. The Chief Information Officer drives the digital transformation of clinical records and resident management systems to improve care outcomes and operational transparency. Andrew Craig oversees the integration of secure, scalable technology solutions that protect sensitive information while enhancing the independence of residents through modern connectivity tools. This leadership role involves constant evaluation of emerging health-tech trends to maintain a competitive edge in the aged care market. By optimizing internal workflows through automation and data analytics, the Chief Information Officer supports the broader organizational goal of creating connected, vibrant communities where older individuals feel known and loved.
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