Warrigal Executive and Leadership Team

Jenni Hutchins, the Chief Executive Officer at Warrigal, directs the overarching strategic vision for residential aged care and retirement living services. Hutchins architects long-term growth initiatives while ensuring the organization maintains high standards of respect and independence for older individuals. By aligning internal resources with the mission of fostering community connections, the Chief Executive Officer drives operational excellence across the Illawarra and Southern Highlands regions. This leadership role involves constant engagement with the Board to refine service delivery models and expand home care reach. Jenni Hutchins monitors market trends to ensure the organization remains a leader in the not-for-profit health sector. Through consistent focus on quality outcomes, the Chief Executive Officer secures the financial and social sustainability of the entire network. Ultimately, Hutchins cultivates an environment where older people feel known, loved, and connected within the broader Australian community.

Suze Mandicos, the Chief Financial Officer at Warrigal, manages the fiscal health and resource allocation for all aged care and retirement living operations. Mandicos oversees complex budgeting processes, ensuring capital investments support the expansion of community villages and home support services. By analyzing financial performance metrics, the Chief Financial Officer identifies opportunities for operational efficiency across the Queanbeyan and Canberra markets. This role requires close collaboration with executive leadership to balance service quality with long-term economic viability. Suze Mandicos directs the financial reporting functions, providing transparency to stakeholders and caregivers regarding the utilization of funds. Through rigorous risk management and strategic planning, the Chief Financial Officer safeguards the assets necessary to maintain high-quality care environments. Mandicos ensures that every dollar contributes directly to the happiness and independence of the residents served by the organization.

Craig Smith, the Chief Operating Officer at Warrigal, executes the daily operational strategies for residential aged care and retirement living facilities. Smith oversees the frontline delivery of services, ensuring that staff maintain the highest standards of respect and care for older individuals. By optimizing facility management and community engagement programs, the Chief Operating Officer drives consistent service quality across the Illawarra and Southern Highlands. This role involves coordinating with department heads to streamline workflows and enhance the resident experience. Craig Smith directs the implementation of operational policies that prioritize happiness and independence for all clients. Through active monitoring of service delivery metrics, the Chief Operating Officer identifies areas for improvement and ensures alignment with the broader organizational mission. Smith secures the operational success of the organization by fostering a culture of excellence and dedication among the entire caregiving workforce.

Andrew Craig, the Chief Information Officer at Warrigal, architects the digital infrastructure required to support comprehensive aged care and home support services. Craig oversees the implementation of secure data systems that facilitate seamless communication between caregivers, families, and residents. By modernizing technology platforms, the Chief Information Officer drives improvements in service delivery and operational agility across all regional locations. This leadership role involves integrating advanced health-tech solutions to enhance the quality of life for older individuals. Andrew Craig directs the cybersecurity strategy, protecting sensitive information while ensuring system reliability for staff members. Through the deployment of innovative digital tools, the Chief Information Officer enables better coordination of care and more efficient administrative workflows. Craig ensures that the technological foundation remains robust, supporting the organization's commitment to fostering connections and maintaining independence for every resident within the network.