VSP Vision Executive and Leadership Team

Stephanie Rose, the Director, Partnership & Client Experience & Chief Executive Officer, Office of at VSP Vision, manages the integration of client-facing initiatives with internal executive workflows. Rose directs the development of partnership frameworks that expand the reach of vision care services across diverse market segments. By aligning client experience protocols with the broader organizational mission, the Director, Partnership & Client Experience & Chief Executive Officer, Office of ensures that every touchpoint reflects the commitment to accessible eye health. Stephanie Rose monitors performance metrics to refine engagement strategies, fostering long-term relationships with providers and members alike. This leadership role involves coordinating cross-functional teams to streamline service delivery and enhance the overall value proposition of the company. Through rigorous oversight of partnership operations, the Director, Partnership & Client Experience & Chief Executive Officer, Office of drives sustainable growth and maintains high standards of service excellence across all regional operations.

Michael Guyette, the President & Chief Executive Officer at VSP Vision, defines the strategic trajectory for the entire organization. Guyette oversees the execution of the Follow Your Heart initiative, ensuring that members easily access and understand the full value of vision offerings. As the President & Chief Executive Officer, Michael Guyette aligns corporate objectives with the evolving needs of the insurance and eyewear markets. This leadership position requires constant collaboration with the Board to maintain financial health and operational integrity. By championing innovation in lens technology and service delivery, the President & Chief Executive Officer drives the company toward its goal of improving global eye health. Guyette manages high-level stakeholder relationships, ensuring that the organization remains a leader in the industry. Through decisive action and a focus on member-centric outcomes, the President & Chief Executive Officer secures the long-term viability and market impact of the enterprise.

Jon Schuller, the Deputy Chief of Staff To the Chief Executive Officer at VSP Vision, facilitates the smooth operation of the executive office. Schuller directs the flow of information between the Chief Executive Officer and various departments, ensuring that strategic priorities receive appropriate attention. As the Deputy Chief of Staff To the Chief Executive Officer, Jon Schuller manages complex projects that require cross-functional collaboration and high-level oversight. This role involves preparing briefings and coordinating meetings to support the decision-making process of the executive leadership team. By maintaining a clear view of organizational goals, the Deputy Chief of Staff To the Chief Executive Officer ensures that daily operations remain aligned with the long-term vision of the company. Schuller monitors progress on key initiatives, providing support to ensure that deadlines and objectives are met. Through effective coordination and administrative leadership, the Deputy Chief of Staff To the Chief Executive Officer drives organizational efficiency and supports the overall success of the enterprise.

Jill Novelo, the Senior Vice President and Chief of Staff To the Chief Executive Officer at VSP Vision, manages the executive office's strategic agenda. Novelo directs the execution of high-level projects that support the Chief Executive Officer in achieving corporate objectives. As the Senior Vice President and Chief of Staff To the Chief Executive Officer, Jill Novelo coordinates cross-functional efforts to ensure that the company's vision care initiatives are implemented effectively. This role involves managing the flow of information and ensuring that executive decisions are communicated clearly across the organization. By overseeing the operational rhythm of the leadership team, the Senior Vice President and Chief of Staff To the Chief Executive Officer drives efficiency and alignment. Novelo collaborates with other senior leaders to address complex business challenges and identify opportunities for growth. Through strategic leadership and administrative oversight, the Senior Vice President and Chief of Staff To the Chief Executive Officer ensures the continued success and market leadership of the company.

Kat Mehta, the Chief Information Officer at VSP Vision, architects the digital infrastructure necessary to support complex insurance and retail operations. Mehta directs the implementation of secure data systems that facilitate seamless access to vision benefits for millions of members. As the Chief Information Officer, Kat Mehta oversees the integration of advanced technology platforms that power the Follow Your Heart initiative, ensuring that digital tools remain intuitive and reliable. This role involves managing cybersecurity protocols to protect sensitive member information while driving digital transformation across the organization. By optimizing technical workflows, the Chief Information Officer enables efficient communication between providers and the company. Mehta collaborates with other executive leaders to align technology investments with business growth objectives. Through the deployment of scalable software solutions, the Chief Information Officer ensures that the company maintains a competitive edge in the rapidly evolving digital landscape of the vision care industry.

Wendy Hauteman, the Chief Marketing Officer at VSP Vision, shapes the brand identity and market presence of the organization. Hauteman directs the communication strategies that highlight the value of the VSP heart stamped lens, ensuring that members recognize and utilize their benefits effectively. As the Chief Marketing Officer, Wendy Hauteman oversees the development of campaigns that resonate with diverse consumer demographics across North America. This leadership role involves analyzing market trends to refine messaging and increase brand loyalty. By coordinating with product teams, the Chief Marketing Officer ensures that marketing efforts accurately reflect the company's commitment to accessible eye health. Hauteman manages the allocation of resources to maximize reach and engagement, driving growth through targeted outreach. Through strategic brand positioning, the Chief Marketing Officer strengthens the market impact of the company, ensuring that the mission of helping people bring their best vision to life remains central to all public-facing communications.

Sylvia Kelleher, the Business Analyst & Chief Marketing Officer, Client Management Operations at VSP Vision, optimizes the operational efficiency of client-facing marketing programs. Kelleher directs the analytical processes that evaluate the success of client management strategies, ensuring that data-driven insights inform future outreach. As the Business Analyst & Chief Marketing Officer, Client Management Operations, Sylvia Kelleher monitors the performance of various service channels to identify opportunities for improvement. This role involves bridging the gap between complex business analytics and marketing execution to enhance member satisfaction. By streamlining operational workflows, the Business Analyst & Chief Marketing Officer, Client Management Operations ensures that client management teams remain agile and responsive to market demands. Kelleher collaborates with internal departments to align marketing goals with operational capabilities. Through rigorous analysis and strategic oversight, the Business Analyst & Chief Marketing Officer, Client Management Operations drives the continuous improvement of service delivery and member engagement across the entire organization.

Jennifer Dole, the Chief of Staff & Senior Business Advisor at VSP Vision, provides strategic guidance to the executive team while managing the operational rhythm of the office. Dole directs the development of business strategies that support the company's mission of providing accessible vision care. As the Chief of Staff & Senior Business Advisor, Jennifer Dole analyzes organizational performance to identify areas for growth and improvement. This role involves advising on critical business decisions and ensuring that executive initiatives are executed with precision. By fostering collaboration across departments, the Chief of Staff & Senior Business Advisor ensures that the company remains focused on its core objectives. Dole manages high-priority projects that impact the overall market position of the organization. Through expert guidance and operational oversight, the Chief of Staff & Senior Business Advisor drives the strategic alignment of the company, ensuring that all efforts contribute to the long-term success and sustainability of the business.

Kristi Cappelletti-Matthews, the Chief Human Resources Officer at VSP Vision, leads the talent strategy and organizational culture initiatives. Cappelletti-Matthews directs the recruitment, development, and retention programs that ensure the company attracts top-tier professionals dedicated to the mission of eye health. As the Chief Human Resources Officer, Kristi Cappelletti-Matthews oversees the implementation of policies that promote employee engagement and professional growth. This role involves aligning human capital strategies with the broader business goals of the organization. By fostering an inclusive and high-performing work environment, the Chief Human Resources Officer enables teams to deliver exceptional service to members. Cappelletti-Matthews collaborates with other executive leaders to ensure that the workforce remains equipped to handle the challenges of the insurance and eyewear industries. Through strategic talent management, the Chief Human Resources Officer drives organizational excellence and supports the overall success of the company by cultivating a strong, motivated, and capable workforce.

Suzie Pallari, the Chief of Staff & Senior Business Advisor at VSP Vision, manages the strategic initiatives that drive the company's operational success. Pallari directs the coordination of executive projects, ensuring that all efforts remain aligned with the overarching mission of providing high-quality vision care. As the Chief of Staff & Senior Business Advisor, Suzie Pallari provides critical insights that inform the decision-making process of the leadership team. This role involves overseeing the implementation of business strategies that enhance the company's market impact. By facilitating communication between departments, the Chief of Staff & Senior Business Advisor ensures that organizational goals are met with efficiency and precision. Pallari monitors the progress of key initiatives, providing guidance to ensure that the company remains a leader in the industry. Through strategic oversight and expert advice, the Chief of Staff & Senior Business Advisor drives the long-term growth and operational stability of the organization.