Vocational Guidance Services Executive and Leadership Team

Susie Barragate, the President & Chief Executive Officer at Vocational Guidance Services, directs the overarching strategic vision for all vocational rehabilitation initiatives. Barragate architects long-term growth plans while ensuring the agency maintains high standards for day program services and pre-vocational support. By aligning organizational goals with the needs of the Cleveland community, the President & Chief Executive Officer fosters partnerships that expand service reach across the region. Susie Barragate monitors the efficacy of retirement and senior services to guarantee alignment with the core mission of fostering independence. Through consistent engagement with the Board, the President & Chief Executive Officer drives operational excellence and fiscal sustainability. This leadership role requires constant evaluation of market trends in the rehabilitation sector to maintain competitive advantages. Ultimately, Barragate secures the future of the agency by prioritizing client outcomes and sustainable service delivery models.

Betty Goodman, the Chief Financial Officer at Vocational Guidance Services, manages the fiscal health and budgetary integrity of the entire organization. Goodman oversees complex financial reporting, grant management, and resource allocation to support diverse vocational programs. By implementing rigorous auditing processes, the Chief Financial Officer ensures compliance with state and federal funding requirements for rehabilitation services. Betty Goodman collaborates with executive leadership to optimize capital investments in facilities and technology, directly impacting the quality of senior and retirement services. This role involves meticulous oversight of cash flow and long-term financial planning to mitigate risks associated with public sector funding fluctuations. Through strategic financial modeling, the Chief Financial Officer provides the necessary data for informed decision-making across all departments. Goodman maintains the financial stability required to sustain the agency's mission of providing comprehensive support to individuals seeking vocational advancement.

Joyce Korner, the Admin. Asst. To Chief Financial Officer at Vocational Guidance Services, facilitates the administrative functions necessary for the financial department to operate effectively. Korner manages complex scheduling, documentation, and communication flows that support the Chief Financial Officer in daily fiscal oversight. By organizing critical financial records and preparing essential reports, the Admin. Asst. To Chief Financial Officer ensures that the executive team maintains accurate data for strategic planning. Joyce Korner coordinates interactions between the finance department and external stakeholders, ensuring timely responses to inquiries regarding vocational program funding. This role involves maintaining the integrity of sensitive financial information while supporting the broader administrative needs of the agency. Through meticulous attention to detail, the Admin. Asst. To Chief Financial Officer optimizes the workflow of the finance office, allowing for greater focus on long-term fiscal health and the successful delivery of rehabilitation services.

Laura Lamb, the Chief Operating Officer at Vocational Guidance Services, executes the daily operational workflows that sustain vocational rehabilitation and day program delivery. Lamb architects efficient service delivery models to ensure clients receive consistent, high-quality support across all regional facilities. By streamlining internal processes, the Chief Operating Officer enhances the productivity of staff members and improves the overall client experience. Laura Lamb coordinates with department heads to integrate post-vocational support services into the broader operational framework, ensuring seamless transitions for program participants. This leadership role focuses on scaling service capacity to meet the growing demand for senior and retirement services within the community. Through constant monitoring of operational metrics, the Chief Operating Officer identifies bottlenecks and implements solutions to improve service throughput. Lamb drives the implementation of new operational standards that align with the agency's commitment to excellence in vocational training and rehabilitation.