VFS Global Group Executive and Leadership Team

September, 2026

Leadership Overview

VFS Global Group has 10 executives leading key functions including strategy, marketing, operations, human resources, and financial management.

Focused on delivering secure outsourcing and technology services for diplomatic missions, VFS Global Group maintains a commitment to operational excellence and global connectivity through its specialized government-facing solutions.

Leadership Roles at VFS Global Group

  • Chief Executive Officer - Nikoloz Sarkisiani
  • Founder & Chief Executive Officer - Zubin Karkaria
  • Group Chief Financial Officer - Jose Manuel Aisa
  • Chief Operating Officer - Elvis Che
  • Chief Operating Officer & Head of Corporate Information Technology Applications At Vfs Global - Onur Erdan
  • Chief Operating Officer, Strategic Projects - Jervis Dsouza
  • Head Chief Operating Officer, Corporate Information Technology Applications At Vfs Global - Nilesh Mhatre
  • Chief Operating Officer, Commercial Services - Sriram Narayan
  • Chief Marketing Officer - Noel Swain
  • Chief Human Resources Officer - Nirbhik Goel
  • Nikoloz Sarkisiani - Chief Executive Officer

    Nikoloz Sarkisiani, the Chief Executive Officer at VFS Global Group, directs the overarching strategic vision for government outsourcing services. Overseeing the expansion of diplomatic mission support, the Chief Executive Officer ensures alignment with international security standards. This leadership role involves managing complex stakeholder relationships across diverse global jurisdictions. By optimizing service delivery models, Nikoloz Sarkisiani directly impacts the efficiency of visa processing and administrative support for governments worldwide. The Chief Executive Officer maintains rigorous oversight of corporate governance, ensuring that all technological deployments meet the high-security requirements inherent in the diplomatic sector. Through constant evaluation of market trends, the Chief Executive Officer drives sustainable growth and maintains the competitive edge of the organization. Sarkisiani secures long-term stability by fostering innovation within the core service portfolio, ultimately strengthening the position of the firm as a trusted partner for diplomatic missions across multiple continents.

    Zubin Karkaria - Founder & Chief Executive Officer

    Zubin Karkaria, the Founder & Chief Executive Officer at VFS Global Group, architects the foundational mission of providing specialized technology services for diplomatic entities. Overseeing the long-term strategic trajectory, the Founder & Chief Executive Officer ensures the organization remains at the forefront of the outsourcing industry. This leadership role involves guiding the firm through complex regulatory landscapes while maintaining high standards of service quality. By championing technological integration, Zubin Karkaria directly impacts the operational capabilities of diplomatic missions globally. The Founder & Chief Executive Officer cultivates a culture of excellence, ensuring that all service offerings align with the evolving needs of government clients. Through strategic foresight, the Founder & Chief Executive Officer drives the expansion of the service footprint into new international markets. Karkaria secures the future of the enterprise by prioritizing innovation and client-centric solutions, ultimately reinforcing the reputation of the firm as a leader in government-facing technology services.

    Jose Manuel Aisa - Group Chief Financial Officer

    Jose Manuel Aisa, the Group Chief Financial Officer at VFS Global Group, directs all financial planning, reporting, and capital allocation strategies. Overseeing the fiscal health of the organization, the Group Chief Financial Officer ensures alignment with the investment goals of the parent firm and the operational needs of the business. This leadership role involves managing complex financial structures across multiple international jurisdictions. By optimizing the capital structure, Jose Manuel Aisa directly impacts the ability of the firm to invest in new technology and service expansion. The Group Chief Financial Officer manages the financial risk profile, ensuring that all operations remain compliant with global regulatory standards. Through the rigorous analysis of financial performance, the Group Chief Financial Officer drives profitability and sustainable growth. Aisa secures the financial future of the enterprise by maintaining strong relationships with investors and stakeholders, ultimately ensuring that the firm possesses the resources required to maintain its global leadership position.

    Elvis Che - Chief Operating Officer

    Elvis Che, the Chief Operating Officer at VFS Global Group, directs all internal operational workflows and service delivery mechanisms for government outsourcing. Overseeing the daily execution of visa processing and administrative support, the Chief Operating Officer ensures seamless alignment with client service level agreements. This leadership role involves scaling operational capacity to meet the fluctuating demands of diplomatic missions. By optimizing internal processes, Elvis Che directly impacts the efficiency and reliability of the service delivery chain. The Chief Operating Officer manages the integration of new technologies into existing operational frameworks to enhance throughput and security. Through rigorous monitoring of performance metrics, the Chief Operating Officer drives continuous improvement across all service centers. Che secures operational stability by implementing robust quality control measures, ultimately ensuring that the firm maintains its status as a premier provider of technology-enabled services for governments on a global scale.

    Onur Erdan - Chief Operating Officer & Head of Corporate Information Technology Applications At Vfs Global

    Onur Erdan, the Chief Operating Officer & Head of Corporate Information Technology Applications At Vfs Global at VFS Global Group, directs the intersection of operational efficiency and digital infrastructure. Overseeing the deployment of corporate IT applications, the Chief Operating Officer & Head of Corporate Information Technology Applications At Vfs Global ensures that all software solutions support the secure processing of diplomatic data. This leadership role involves architecting scalable technology platforms that streamline administrative workflows. By optimizing the digital ecosystem, Onur Erdan directly impacts the speed and accuracy of government-facing services. The Chief Operating Officer & Head of Corporate Information Technology Applications At Vfs Global manages the integration of advanced software tools to enhance service delivery. Through the strategic alignment of IT resources with operational goals, the Chief Operating Officer & Head of Corporate Information Technology Applications At Vfs Global drives technological innovation. Erdan secures the digital integrity of the firm, ultimately ensuring that all applications meet the highest security standards.

    Jervis Dsouza - Chief Operating Officer, Strategic Projects

    Jervis Dsouza, the Chief Operating Officer, Strategic Projects at VFS Global Group, directs the execution of high-priority initiatives and complex government contracts. Overseeing the lifecycle of strategic projects, the Chief Operating Officer, Strategic Projects ensures alignment with long-term corporate objectives and diplomatic mission requirements. This leadership role involves managing cross-functional teams to deliver specialized outsourcing solutions in challenging environments. By optimizing project management methodologies, Jervis Dsouza directly impacts the successful implementation of new service models. The Chief Operating Officer, Strategic Projects manages the transition of large-scale contracts from inception to full operational status. Through the rigorous oversight of project milestones, the Chief Operating Officer, Strategic Projects drives the successful delivery of critical infrastructure projects. Dsouza secures the competitive advantage of the firm by executing complex assignments with precision, ultimately ensuring that the organization remains the preferred partner for large-scale government outsourcing projects worldwide.

    Nilesh Mhatre - Head Chief Operating Officer, Corporate Information Technology Applications At Vfs Global

    Nilesh Mhatre, the Head Chief Operating Officer, Corporate Information Technology Applications At Vfs Global at VFS Global Group, directs the technical architecture and application maintenance for corporate systems. Overseeing the stability of IT applications, the Head Chief Operating Officer, Corporate Information Technology Applications At Vfs Global ensures that all digital tools remain resilient against operational threats. This leadership role involves managing the lifecycle of enterprise software to support the global service network. By optimizing application performance, Nilesh Mhatre directly impacts the reliability of the technology services provided to diplomatic missions. The Head Chief Operating Officer, Corporate Information Technology Applications At Vfs Global manages the technical teams responsible for system upgrades and security patches. Through the continuous monitoring of digital infrastructure, the Head Chief Operating Officer, Corporate Information Technology Applications At Vfs Global drives system uptime and efficiency. Mhatre secures the technological foundation of the firm, ultimately ensuring that all corporate applications support the seamless delivery of government services.

    Sriram Narayan - Chief Operating Officer, Commercial Services

    Sriram Narayan, the Chief Operating Officer, Commercial Services at VFS Global Group, directs the development and delivery of value-added commercial offerings for government clients. Overseeing the commercial service portfolio, the Chief Operating Officer, Commercial Services ensures alignment with the revenue growth targets and the evolving needs of diplomatic missions. This leadership role involves identifying new service opportunities that enhance the overall value proposition for government partners. By optimizing the commercial service delivery model, Sriram Narayan directly impacts the profitability and market reach of the firm. The Chief Operating Officer, Commercial Services manages the integration of premium services into the standard outsourcing framework. Through the strategic analysis of market demand, the Chief Operating Officer, Commercial Services drives the expansion of the commercial service footprint. Narayan secures the long-term commercial viability of the organization by diversifying the service offerings, ultimately ensuring that the firm remains a comprehensive provider of government-facing solutions.

    Noel Swain - Chief Marketing Officer

    Noel Swain, the Chief Marketing Officer at VFS Global Group, directs all global brand positioning and communication strategies for government outsourcing services. Overseeing the enterprise marketing teams, the Chief Marketing Officer ensures alignment with corporate growth targets and diplomatic client expectations. This leadership role involves expanding market share through targeted digital campaigns and strategic outreach programs. By optimizing the communication funnel, Noel Swain directly impacts the visibility and reputation of the firm within the international diplomatic community. The Chief Marketing Officer manages complex brand narratives that highlight the security and efficiency of the service portfolio. Through data-driven analysis of market engagement, the Chief Marketing Officer drives brand awareness across diverse geographic regions. Swain secures long-term market relevance by crafting compelling value propositions that resonate with government stakeholders, ultimately strengthening the global presence of the organization through consistent and professional messaging across all international channels.

    Nirbhik Goel - Chief Human Resources Officer

    Nirbhik Goel, the Chief Human Resources Officer at VFS Global Group, directs all talent acquisition, development, and organizational culture initiatives. Overseeing the global workforce strategy, the Chief Human Resources Officer ensures alignment with the complex staffing requirements of diplomatic outsourcing services. This leadership role involves building high-performing teams capable of managing sensitive government data and processes. By optimizing human capital management, Nirbhik Goel directly impacts the operational readiness and service quality of the firm. The Chief Human Resources Officer manages comprehensive training programs that equip staff with the necessary skills for international diplomatic support. Through the implementation of progressive HR policies, the Chief Human Resources Officer drives employee engagement and retention across diverse regional operations. Goel secures the long-term success of the organization by fostering a culture of integrity and professional excellence, ultimately ensuring that the workforce remains the primary driver of the firm's global service capabilities.

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    Frequently Asked Questions Regarding VFS Global Group Top Executives and Leadership Team

    Who leads VFS Global Group?
    VFS Global Group is led by Nikoloz Sarkisiani (Chief Executive Officer), along with executives such as Zubin Karkaria (Founder & Chief Executive Officer) and Jose Manuel Aisa (Group Chief Financial Officer).
    Who is part of VFS Global Group’s executive team?
    The executive team of VFS Global Group includes leaders such as Nikoloz Sarkisiani (Chief Executive Officer), Zubin Karkaria (Founder & Chief Executive Officer), Jose Manuel Aisa (Group Chief Financial Officer) and other senior executives.
    How many executives does VFS Global Group have?
    VFS Global Group has 10 executives leading key business areas.
    What roles are included in VFS Global Group’s leadership team?
    The leadership team of VFS Global Group includes roles such as Chief Executive Officer, Founder & Chief Executive Officer, Group Chief Financial Officer, Chief Operating Officer, Chief Operating Officer & Head of Corporate Information Technology Applications At Vfs Global.