Probe CX Executive and Leadership Team

Sanj Ahuja, the Chief Executive Officer at Probe CX, directs the overarching corporate strategy and long-term vision for the organization. Ahuja manages the expansion of business process outsourcing services across diverse sectors including government and utilities. By aligning internal capabilities with evolving market demands, the Chief Executive Officer ensures consistent growth across international operating sites in the Philippines and Australia. Ahuja maintains rigorous oversight of client engagement standards to guarantee high-performance outcomes in customer service and retention activities. This leadership role involves constant collaboration with the board to refine service delivery models and enhance competitive positioning. Through the implementation of scalable operational frameworks, Sanj Ahuja drives the company toward sustained excellence in the global outsourcing landscape. The Chief Executive Officer prioritizes the integration of advanced technology to support complex back-office processes, ultimately securing the firm's status as a premier service provider.

Maneesh Sharma, the Group Chief Executive Officer & Board Member at Probe CX, architects the high-level governance framework and strategic direction for the entire enterprise. Sharma oversees the integration of regional operations across Australia and New Zealand to ensure unified service delivery standards. As a member of the board, the Group Chief Executive Officer & Board Member aligns corporate objectives with shareholder interests while fostering sustainable business development. Maneesh Sharma drives the expansion of service offerings into new sectors, including transport and logistics, to diversify the company's portfolio. This role requires constant monitoring of market trends to anticipate shifts in the outsourcing industry. By optimizing organizational structure, the Group Chief Executive Officer & Board Member enhances efficiency across all client-facing departments. Sharma maintains a focus on long-term value creation, ensuring that the company remains a leader in providing comprehensive customer interaction and back-office management solutions for global clients.

Manish Gupta, the Chief Financial Officer at Probe CX, manages the fiscal health and capital allocation strategies for the organization. Gupta oversees financial planning, reporting, and risk management to support the company's extensive outsourcing operations. By analyzing performance metrics across various business sectors, the Chief Financial Officer ensures that resource distribution aligns with strategic growth targets. Manish Gupta directs the financial integration of international sites, maintaining strict compliance and operational efficiency across the Philippines and Australian markets. This leadership role involves close coordination with the executive team to evaluate investment opportunities in technology and infrastructure. Through the implementation of robust financial controls, the Chief Financial Officer safeguards the company's assets while driving profitability. Gupta monitors cash flow and budgetary performance to provide the necessary stability for ongoing service expansion. Ultimately, the Chief Financial Officer supports the firm's mission by maintaining a strong financial foundation that enables consistent delivery of high-quality customer service solutions.

Elisha Parks, the Chief People Officer at Probe CX, directs the human capital strategy and organizational culture initiatives. Parks oversees talent acquisition, employee development, and performance management across all global operating sites. By fostering a high-performance environment, the Chief People Officer ensures that the workforce remains equipped to handle complex customer service and retention tasks for diverse clients. Elisha Parks architects programs that promote employee engagement and retention, which are critical for maintaining service quality in the competitive outsourcing industry. This role involves collaborating with leadership to align workforce capabilities with the company's evolving business process requirements. Through the implementation of comprehensive training frameworks, the Chief People Officer drives professional growth and operational excellence. Parks manages the cultural integration of teams across different geographic regions, ensuring a unified approach to service delivery. Ultimately, the Chief People Officer supports the company's mission by cultivating a skilled and motivated workforce capable of meeting the demands of the banking, telecommunications, and utility sectors.

Aziziye Beyzade, the Chief Operations Officer at Probe CX, directs the daily execution of business process outsourcing services and operational workflows. Beyzade oversees the management of customer interactions, sales, and back-office activities to ensure seamless service delivery for clients. By optimizing operational processes across sites in Australia and the Philippines, the Chief Operations Officer drives efficiency and service quality improvements. Aziziye Beyzade manages the implementation of technology-driven solutions to streamline collections and customer service tasks. This leadership role involves coordinating with department heads to resolve operational bottlenecks and enhance productivity. Through the application of rigorous performance standards, the Chief Operations Officer ensures that all client requirements are met with precision and reliability. Beyzade monitors operational metrics to identify opportunities for process innovation and cost reduction. Ultimately, the Chief Operations Officer supports the company's growth by maintaining high-functioning, scalable operations that consistently deliver value to clients in the government, banking, and telecommunications sectors.