Probe CX Executive and Leadership Team

Sanj Ahuja, the Chief Executive Officer at Probe CX, directs the overarching corporate strategy and long-term growth trajectory for the organization. By overseeing the delivery of business process outsourcing services, the Chief Executive Officer ensures alignment between client requirements and operational output across the Australian and international markets. Sanj Ahuja maintains rigorous oversight of service quality, specifically within the banking, telecommunications, and government sectors. This leadership role involves constant collaboration with the board to refine service delivery models and expand market reach. Through the optimization of customer interaction frameworks, the Chief Executive Officer drives efficiency and enhances value for every client partner. By prioritizing innovation in back-office process management, the Chief Executive Officer secures a competitive advantage for the firm. Ultimately, Ahuja fosters a culture of excellence that supports sustainable revenue growth and operational scalability across all regional sites.

Maneesh Sharma, the Group Chief Executive Officer & Board Member at Probe CX, architects the high-level governance framework and strategic vision for the entire enterprise. As a primary liaison to the board, the Group Chief Executive Officer & Board Member ensures that all business activities remain compliant with corporate standards while pursuing aggressive expansion goals. Maneesh Sharma monitors the performance of diverse service portfolios, ranging from customer retention to complex collections activities. This leadership position requires deep integration with the executive team to synchronize operational capabilities with evolving market demands in the transport and utility sectors. By evaluating macro-level trends, the Group Chief Executive Officer & Board Member identifies new opportunities for service diversification. Sharma maintains a focus on long-term stability and shareholder value, ensuring that the organization remains a leader in the outsourcing industry. Through strategic decision-making, the Group Chief Executive Officer & Board Member solidifies the company's market position.

Aziziye Beyzade, the Chief Operations Officer at Probe CX, manages the daily execution of business process outsourcing services across all operating sites. Overseeing the infrastructure in Australia, New Zealand, and the Philippines, the Chief Operations Officer ensures that customer service, sales, and back-office functions meet strict performance benchmarks. Aziziye Beyzade directs the implementation of scalable technology solutions to improve interaction efficiency for clients in the financial and logistics sectors. This role involves constant coordination with site managers to maintain high service standards and operational continuity. By refining workflows and optimizing resource allocation, the Chief Operations Officer drives significant improvements in productivity and cost-effectiveness. Beyzade monitors real-time data to adjust operational strategies, ensuring that the firm delivers consistent results for every client. Through rigorous process management, the Chief Operations Officer maintains the operational integrity required to support the company's expansive service footprint and diverse client base.

Elisha Parks, the Chief People Officer at Probe CX, designs and executes the human capital strategy necessary to support a large-scale, multi-regional workforce. By overseeing talent acquisition, employee development, and organizational culture, the Chief People Officer ensures that the company attracts and retains the high-caliber staff required for complex customer service and back-office operations. Elisha Parks directs initiatives that align workforce capabilities with the specific needs of clients in the banking, government, and telecommunications sectors. This leadership role involves building robust training programs that enhance service delivery quality across all international sites. By fostering an inclusive and high-performance environment, the Chief People Officer drives employee engagement and operational excellence. Parks collaborates with the executive team to ensure that human resource policies support the broader business objectives of the firm. Ultimately, the Chief People Officer secures the talent pipeline essential for maintaining the company's reputation as a premier outsourcing provider.