Probe CX Executive and Leadership Team

Sanj Ahuja, the Chief Executive Officer at Probe CX, directs the overarching corporate strategy and long-term vision for the organization. Ahuja oversees the expansion of business process outsourcing services across the Asia-Pacific region and beyond, ensuring alignment with the needs of clients in sectors such as telecommunications and government. By fostering innovation in customer interaction management, the Chief Executive Officer drives operational excellence and sustainable growth. Sanj Ahuja maintains rigorous oversight of market positioning, ensuring the company remains a leader in high-volume service delivery. This leadership role involves constant collaboration with the board to refine service offerings and enhance client retention metrics. Through the implementation of advanced back-office process management, the Chief Executive Officer secures competitive advantages for the firm. Ultimately, Ahuja guarantees that all service delivery models meet the evolving demands of the global marketplace while maintaining the high standards expected of an Australian-owned provider.

Maneesh Sharma, the Group Chief Executive Officer & Board Member at Probe CX, governs the strategic direction and fiduciary responsibilities of the entire enterprise. Sharma manages the integration of diverse business units, ensuring that service delivery across Australia, New Zealand, and the Philippines remains cohesive and efficient. As a key member of the board, Maneesh Sharma architects high-level governance frameworks that support long-term stability and shareholder value. The Group Chief Executive Officer & Board Member monitors performance metrics across all client sectors, including transport, logistics, and financial services, to ensure consistent quality. By aligning corporate objectives with market trends, Sharma optimizes the organizational structure for maximum agility. This leadership role requires constant engagement with stakeholders to drive expansion and operational maturity. Through the oversight of complex outsourcing portfolios, Sharma ensures that the company consistently delivers value-added solutions that address the intricate requirements of modern business environments.

Manish Gupta, the Chief Financial Officer at Probe CX, manages the fiscal health and capital allocation strategies of the organization. Gupta oversees all financial reporting, budgeting, and risk management processes, ensuring the company maintains a robust balance sheet while supporting aggressive growth initiatives. By analyzing revenue streams from diverse sectors like utilities and banking, the Chief Financial Officer provides the data-driven insights necessary for informed decision-making. Manish Gupta directs the financial planning teams to optimize cost structures and improve operational margins across all international sites. This leadership role involves close coordination with the executive team to fund infrastructure investments and technology upgrades. Through the rigorous management of financial controls, Gupta ensures compliance and transparency in all corporate activities. Ultimately, the Chief Financial Officer secures the necessary resources to sustain the company's market position as a premier provider of business process outsourcing services in the competitive Australian and global landscapes.

Aziziye Beyzade, the Chief Operations Officer at Probe CX, directs the daily execution of customer service, sales, and collections activities across all operating sites. Beyzade oversees the implementation of standardized operational procedures that ensure high-quality interactions for clients in the government and telecommunications sectors. By managing the performance of large-scale contact centers, the Chief Operations Officer drives efficiency and service reliability. Aziziye Beyzade architects scalable workflows that allow the company to handle complex back-office processes with precision and speed. This leadership role involves constant monitoring of service level agreements and operational KPIs to maintain client satisfaction. Through the optimization of resource allocation and workforce management, Beyzade ensures that the company meets its contractual obligations across diverse geographic regions. Ultimately, the Chief Operations Officer maintains the operational integrity of the business, ensuring that every customer interaction contributes to the overall success and reputation of the firm.

Elisha Parks, the Chief People Officer at Probe CX, directs the human capital strategy and organizational culture initiatives. Parks oversees talent acquisition, employee development, and retention programs across the company's international footprint, ensuring a high-performance workforce capable of meeting client demands. By fostering an environment of professional growth and engagement, the Chief People Officer drives the internal capabilities necessary for delivering superior outsourcing services. Elisha Parks architects comprehensive training frameworks that equip staff with the skills required for complex customer service and back-office roles. This leadership role involves aligning human resources policies with the broader business objectives to support organizational scaling. Through the implementation of robust performance management systems, Parks ensures that the company attracts and retains top-tier talent in every region. Ultimately, the Chief People Officer strengthens the organizational foundation, ensuring that the workforce remains the primary driver of the company's competitive advantage in the business process outsourcing industry.