Tim Hortons Executive and Leadership Team

Pranshu Modi, the Chief Executive Officer at Tim Hortons, directs the overarching corporate strategy for the entire restaurant chain. Modi oversees the expansion of the brand across North American markets while ensuring consistent quality across 4,700 locations. By aligning the executive team with long-term growth objectives, the Chief Executive Officer drives innovation in the menu, specifically regarding premium coffee and specialty beverage offerings. This leadership role involves constant collaboration with the Board to maintain market dominance in the competitive quick-service segment. Pranshu Modi monitors global performance metrics to optimize profitability and brand equity. Through rigorous oversight of supply chain logistics and restaurant standards, the Chief Executive Officer secures the future of the organization. Ultimately, Modi fosters a culture of efficiency that supports the company mission of providing accessible, high-quality food products to millions of daily guests.

Archit Saxena, the Chief Financial Officer at Tim Hortons, manages the fiscal health and capital allocation strategies for the organization. Saxena oversees financial reporting, budgeting, and investment planning to support the growth of the restaurant chain. By monitoring revenue streams from thousands of locations, the Chief Financial Officer ensures that the company maintains a strong balance sheet while funding new initiatives. This leadership role involves working closely with the executive team to assess the financial viability of expansion projects and operational improvements. Archit Saxena directs the audit and compliance functions to mitigate risk and ensure transparency. Through rigorous financial analysis, the Chief Financial Officer provides the data necessary for informed decision-making at the highest level. Saxena secures the long-term financial stability of the business by optimizing cost structures and maximizing shareholder value across all global operations.

Robbie Tobin, the Chief Operating Officer at Tim Hortons, manages the daily operational workflows across the extensive restaurant network. Tobin focuses on streamlining kitchen processes to ensure the rapid delivery of grilled Panini, classic sandwiches, and fresh baked goods. Overseeing the efficiency of the supply chain, the Chief Operating Officer maintains high standards for food safety and service speed in every location. This leadership role requires constant coordination with regional managers to address operational bottlenecks and improve guest satisfaction. Robbie Tobin implements new technology to track inventory and reduce waste, directly impacting the bottom line. By refining the operational model, the Chief Operating Officer ensures that the brand remains agile in a fast-paced industry. Tobin drives the execution of standardized procedures that allow the company to scale effectively while maintaining the quality expected by loyal customers.

Stephen Nicholson, the President at Tim Hortons, leads the strategic execution of business objectives within the North American market. Nicholson oversees the regional performance of the restaurant chain, ensuring that operational goals align with the broader corporate vision. By managing relationships with key stakeholders and franchise partners, the President drives consistency in service and product quality. This leadership role involves identifying new market opportunities and overseeing the implementation of growth strategies that enhance the brand presence. Stephen Nicholson monitors competitive dynamics to ensure that the company maintains its leadership position in the quick-service segment. Through effective management of regional teams, the President fosters an environment of accountability and performance. Nicholson supports the overall mission by ensuring that every restaurant delivers the signature experience that defines the brand, ultimately contributing to the sustained success of the entire organization.

Kamta Singh, the Owner and President at Tim Hortons, manages the local business operations and strategic direction of specific franchise locations. Singh oversees the implementation of corporate policies while tailoring the guest experience to meet the needs of the local community. By focusing on local market engagement, the Owner and President drives sales growth through community-focused initiatives and consistent service quality. This leadership role involves managing the financial performance of the franchise and ensuring that all staff members uphold the brand standards. Kamta Singh coordinates with corporate leadership to integrate new menu items and promotional campaigns into the local restaurant environment. Through hands-on management, the Owner and President ensures that the business remains a vital part of the neighborhood. Singh secures the success of the franchise by maintaining high operational standards and fostering strong relationships with loyal customers.

Darrel Mackay, the President at Tim Hortons, focuses on the development and optimization of the restaurant portfolio within specific geographic territories. Mackay oversees the expansion of the brand, identifying prime locations and managing the transition of new sites into the system. By ensuring that each restaurant adheres to the core mission of providing quality food and beverages, the President drives brand consistency across the region. This leadership role involves working with franchise owners to improve operational efficiency and profitability. Darrel Mackay monitors regional performance metrics to identify areas for improvement and growth. Through strategic planning, the President ensures that the company maintains a competitive edge in the quick-service market. Mackay supports the overall corporate strategy by fostering a culture of excellence and innovation, ensuring that the brand continues to thrive in diverse market conditions.

Andrew Grigg, the President at Tim Hortons, directs the strategic initiatives related to supply chain integration and product distribution. Grigg oversees the logistics network that ensures fresh ingredients reach every restaurant location on time. By managing relationships with suppliers and distributors, the President ensures that the quality of coffee, baked goods, and prepared foods remains consistent. This leadership role involves optimizing the distribution process to reduce costs and improve the speed of service. Andrew Grigg collaborates with the operations team to ensure that the supply chain supports the company growth objectives. Through careful planning, the President mitigates risks associated with ingredient sourcing and transportation. Grigg drives the efficiency of the entire supply network, ensuring that the brand can meet the high demand of its customer base while maintaining the standards that define the company.

Len Graham, the President of Three Tim Horton Franchises at Tim Hortons, manages the operational oversight of multiple restaurant locations. Graham focuses on the synchronization of service standards across these sites to ensure a uniform guest experience. By directing the staff and managing the inventory for all three locations, the President of Three Tim Horton Franchises ensures that the business remains profitable and efficient. This leadership role involves implementing corporate marketing strategies at the local level to drive traffic and increase sales. Len Graham monitors the performance of each restaurant to identify opportunities for operational improvements. Through effective management of resources, the President of Three Tim Horton Franchises maintains high standards for food quality and customer service. Graham supports the company mission by ensuring that these locations remain pillars of the community, providing consistent value to every guest.

Hope Bagozzi, the Chief Marketing Officer at Tim Hortons, architects the brand identity and promotional campaigns that define the company in the public eye. Bagozzi oversees all advertising initiatives, focusing on the promotion of premium coffee, specialty teas, and fruit smoothies to a diverse consumer base. By analyzing market trends and consumer preferences, the Chief Marketing Officer crafts messaging that resonates with guests across North America and international markets. This leadership role involves managing digital engagement and loyalty programs to increase customer retention. Hope Bagozzi collaborates with product development teams to launch new menu items that align with seasonal demands. Through strategic brand positioning, the Chief Marketing Officer ensures that the company remains a top-of-mind choice for quick-service dining. Bagozzi drives the creative vision that sustains the emotional connection between the brand and the community.

Athieng Awan, the Team Captain at Tim Hortons, directs the front-line service standards and team performance at the restaurant level. Awan oversees the training and development of staff to ensure that every guest receives high-quality service and fresh products. By managing daily shift operations, the Team Captain ensures that the kitchen and service areas function with maximum efficiency. This leadership role involves maintaining strict adherence to food safety protocols and brand guidelines. Athieng Awan fosters a positive work environment that encourages team collaboration and high morale. Through direct interaction with customers, the Team Captain gathers feedback that informs local service improvements. Awan drives the execution of operational excellence, ensuring that the brand promise is fulfilled during every transaction. By focusing on the details of daily service, the Team Captain supports the broader company goal of providing a superior dining experience.