Leadership Overview
Tim Hortons has 10 executives leading key functions including strategy, operations, marketing, finance, and corporate governance.
Focused on delivering quality quick-service dining, Tim Hortons maintains a commitment to providing premium coffee and fresh food options to a global customer base across thousands of locations.
Focused on delivering quality quick-service dining, Tim Hortons maintains a commitment to providing premium coffee and fresh food options to a global customer base across thousands of locations.
Leadership Roles at Tim Hortons
Pranshu Modi - Chief Executive Officer
Pranshu Modi, the Chief Executive Officer at Tim Hortons, directs the overarching strategic vision for the entire quick-service restaurant network. Overseeing global expansion initiatives, the Chief Executive Officer ensures that the brand maintains a competitive edge within the North American hospitality sector. This leadership role involves constant collaboration with the Board to refine long-term growth objectives and operational efficiency. By monitoring market trends and consumer preferences, Pranshu Modi drives the development of new menu categories and service models. The Chief Executive Officer also manages high-level stakeholder relationships to secure the financial health of the organization. Through rigorous oversight of system-wide performance, Modi guarantees that every restaurant location adheres to the high standards of quality and service expected by the customer base, ultimately strengthening the market position of the company.
Archit Saxena - Chief Financial Officer
Archit Saxena, the Chief Financial Officer at Tim Hortons, directs the fiscal strategy and capital allocation for the entire restaurant chain. Overseeing financial reporting and budgetary planning, the Chief Financial Officer ensures that the organization maintains a robust balance sheet while funding expansion projects. This role involves constant interaction with investors and internal leadership to provide transparency regarding revenue growth and cost management. By optimizing the financial structure of the company, Archit Saxena drives profitability across all regional operations. The Chief Financial Officer also manages risk assessment and compliance protocols to protect the assets of the business. Through the implementation of rigorous financial controls, Saxena supports the long-term sustainability of the brand. Ultimately, the Chief Financial Officer secures the economic foundation of the company by aligning capital investments with the strategic priorities of the executive team.
Robbie Tobin - Chief Operating Officer
Robbie Tobin, the Chief Operating Officer at Tim Hortons, manages the daily execution of restaurant operations across the vast North American footprint. Overseeing supply chain logistics and kitchen efficiency, the Chief Operating Officer ensures that every location delivers consistent product quality. This role requires constant coordination with regional managers to optimize labor productivity and inventory management. By implementing standardized operational protocols, Robbie Tobin drives improvements in speed of service and customer satisfaction metrics. The Chief Operating Officer also monitors safety compliance and facility maintenance to uphold brand integrity. Through the integration of advanced technology in store management, Tobin streamlines workflows and reduces waste. Ultimately, the Chief Operating Officer secures operational excellence by aligning daily restaurant activities with the broader corporate goals of the organization, ensuring that the quick-service model remains both profitable and highly responsive to consumer demand.

Stephen Nicholson - President
Stephen Nicholson, the President at Tim Hortons, oversees the execution of regional business strategies and organizational growth. Directing the implementation of corporate policies at the local level, the President ensures that the brand maintains its reputation for quality and service. This leadership role involves coordinating with various departments to align operational output with the overarching mission of the company. By fostering strong relationships with franchise partners, Stephen Nicholson drives consistency in the customer experience across the North American market. The President also monitors competitive dynamics to adjust regional tactics as necessary. Through the management of key performance indicators, Nicholson ensures that the business meets its growth targets. Ultimately, the President secures the operational success of the organization by bridging the gap between high-level corporate strategy and the daily realities of the restaurant environment.
Kamta Singh - Owner and President
Kamta Singh, the Owner and President at Tim Hortons, manages the strategic direction and ownership interests of specific restaurant operations. Overseeing the performance of these units, the Owner and President ensures that each location adheres to the rigorous standards of the brand. This role involves balancing the responsibilities of business ownership with the executive duties required to maintain operational excellence. By driving local market engagement, Kamta Singh ensures that the restaurants remain central to the communities served. The Owner and President also collaborates with corporate leadership to implement new menu items and service improvements. Through the careful management of resources and staff, Singh secures the profitability of the business units. Ultimately, the Owner and President contributes to the broader success of the company by maintaining high operational standards and fostering a culture of service excellence.
Greg McAuley - President & Owner & Partner
Greg McAuley, the President & Owner & Partner at Tim Hortons, directs the operational and financial health of specific franchise partnerships. Overseeing the integration of corporate initiatives into local restaurant workflows, the President & Owner & Partner ensures that the brand remains a leader in the quick-service segment. This role involves managing complex stakeholder relationships and ensuring that all business activities align with the core values of the company. By driving efficiency in daily operations, Greg McAuley ensures that the customer experience remains consistent and high-quality. The President & Owner & Partner also monitors regional market trends to identify opportunities for growth and service expansion. Through the strategic allocation of capital and labor, McAuley secures the long-term viability of the partnership. Ultimately, the President & Owner & Partner supports the overall mission of the company by maintaining excellence at the point of service.

Darrel Mackay - President
Darrel Mackay, the President at Tim Hortons, manages the strategic oversight of specific operational divisions within the restaurant chain. Overseeing the implementation of service standards, the President ensures that the brand delivers a consistent experience to every guest. This role involves coordinating with regional teams to optimize performance and drive revenue growth. By analyzing operational data, Darrel Mackay identifies areas for improvement and implements solutions that enhance efficiency. The President also collaborates with other C-suite leaders to align divisional goals with the broader corporate strategy. Through the management of key operational metrics, Mackay ensures that the business remains competitive in the quick-service market. Ultimately, the President secures the success of the organization by fostering a culture of accountability and excellence, ensuring that the company continues to meet the evolving needs of its diverse customer base.
Aaron MacCallum - President, MAC Operations Inc
Aaron MacCallum, the President, MAC Operations Inc at Tim Hortons, directs the operational activities and growth strategies for the specific business entity. Overseeing the daily management of restaurant units, the President, MAC Operations Inc ensures that all locations meet the high standards of the brand. This role involves managing staff development and operational workflows to maximize productivity and service quality. By driving local market initiatives, Aaron MacCallum ensures that the business remains responsive to consumer preferences. The President, MAC Operations Inc also collaborates with corporate leadership to integrate new menu offerings and technology into the restaurant environment. Through the careful monitoring of financial performance and customer feedback, MacCallum secures the profitability of the operations. Ultimately, the President, MAC Operations Inc contributes to the overall success of the company by maintaining operational excellence and fostering a strong connection with the local community.

Hope Bagozzi - Chief Marketing Officer
Hope Bagozzi, the Chief Marketing Officer at Tim Hortons, architects the brand identity and promotional strategies that define the company in the competitive quick-service market. Overseeing digital engagement and traditional advertising campaigns, the Chief Marketing Officer ensures that the menu offerings resonate with diverse consumer demographics. This leadership role involves analyzing market data to launch new specialty drinks and food products that drive foot traffic. By managing brand positioning across North America, Hope Bagozzi drives customer loyalty and increases market share. The Chief Marketing Officer also collaborates with product development teams to align marketing narratives with seasonal menu innovations. Through the execution of targeted promotional events, Bagozzi enhances the visibility of the brand. Ultimately, the Chief Marketing Officer secures long-term brand equity by maintaining a consistent and compelling message that connects the company with millions of daily guests.

Lisa Stopay - Corporate Affairs
Lisa Stopay, the Corporate Affairs at Tim Hortons, directs the communication strategy and public relations efforts for the organization. Overseeing the reputation of the brand, the Corporate Affairs ensures that all external messaging aligns with the mission of the company. This role involves managing relationships with media outlets, community leaders, and regulatory bodies to maintain a positive public image. By coordinating internal and external communications, Lisa Stopay drives transparency and trust among stakeholders. The Corporate Affairs also monitors social and political trends that could impact the business, providing guidance to the executive team on potential risks. Through the development of community outreach programs, Stopay enhances the connection between the brand and the public. Ultimately, the Corporate Affairs secures the social license to operate by ensuring that the company remains a responsible and respected member of the global business community.
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